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IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.

Rosie is an AI-powered phone answering service designed for small and medium-sized businesses. With Rosie, you can ensure that every call from a potential customer is answered, while also providing excellent support to your existing clients. Available 24/7/365, Rosie answers your calls, delivers accurate information to callers, takes detailed messages, and even schedules appointments directly on your calendar. If you're frustrated with missed calls, potential customers hanging up on voicemail, or being unable to pick up the phone while on the job or after hours, Rosie is your solution. Setting up is quick and easy. Simply forward your calls to your Rosie number whenever you're unavailable, and manage everything from the intuitive Rosie admin. Rosie is ideal for home service providers, local businesses, or any company that relies on phone leads.