Audience

Businesses looking to improve conversion rates, drive more revenue and improve their buying experiences

About Invoca

Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions?

Invoca helps businesses drive revenue growth by unlocking new data from calls, so they can acquire and retain more customers for less money. With Invoca's revenue execution platform, businesses are driving unbelievable results:

• Marketing teams — like the one at Rogers Communications — are driving up lead quality and driving down acquisition costs by 82%
• Contact centers — like the one at MoneySolver — are boosting agent performance and conversion rates by 100%
• Multi-location businesses — like Renewal by Andersen — are increasing appointments set over the phone by nearly 50%

Invoca is trusted by the world’s top brands, including AutoNation, Flagstar Bank, Mayo Clinic, Orkin, Subaru, and Verizon.

Integrations

API:
Yes, Invoca offers API access

Ratings/Reviews

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Company Information

Invoca
Founded: 2008
United States
www.invoca.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
24/7 Live Support
Online

Invoca Frequently Asked Questions

Q: What kinds of users and organization types does Invoca work with?
Q: What languages does Invoca support in their product?
Q: What kind of support options does Invoca offer?
Q: What other applications or services does Invoca integrate with?
Q: Does Invoca have an API?
Q: What type of training does Invoca provide?

Invoca Product Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Conversation Intelligence

AI Insights
Call Analytics
Call Recording
Call Snippets
Call Transcription
Sales Coaching
Topic Tags
Topic-Based Analytics
Account Health Alerts
Call Recording Cloud Storage
Call/Meeting Sharing
Video Conferencing Analytics
Win/Loss Analysis

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Phone Call Interactions
Sales Coaching
Email/Message Interactions
Market Intelligence
Pipeline Visibility
Video Call Interactions

Speech Analytics

Automatic Transcription
Call Recording
Customer Experience Management
Natural Language Processing
Predictive Analytics
Sentiment Analysis
Call Center Management
Data Security
Self-Service Search
Surveys & Feedback