Audience

Customer support teams looking for a solution to enhance their quality assurance processes

About Intryc

Intryc is an AI-powered platform designed to automate quality assurance processes for customer support teams. By evaluating 100% of customer interactions in real-time, Intryc enables organizations to enhance support quality without increasing operational costs. The platform offers features such as intelligent sampling, customizable scorecards, dynamic workload distribution, and tailored agent coaching, all aimed at streamlining QA workflows and providing actionable insights. Intryc integrates seamlessly with existing help desks and knowledge bases, allowing for quick implementation and minimal disruption to current operations. Intryc ensures each team member has what they need to drive quality, improve processes, and deliver outstanding customer experiences. Connect your help desk and organization knowledge base seamlessly in under 10 minutes. Custom scorecards based on internal knowledge, ensuring consistent and relevant evaluations.

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Integrations

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Ratings/Reviews

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design 0.0 / 5
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Company Information

Intryc
Founded: 2023
United States
www.intryc.com

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Online

Intryc Frequently Asked Questions

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