Audience
Organizations that want to engage with social media conversations from a single platform
About Interactions Digital Roots
With Interactions Digital Roots, you can easily monitor, measure, and engage with social media conversations about your brand from a single platform. By leveraging artificial intelligence, our system is able to deliver highly relevant customer conversations and insights from any source on the web. Unlike most traditional social listening and engagement tools that rely on user-generated rules and popular keywords to identify engagement opportunities, Digital Roots leverages artificial intelligence to comb through social conversations and find the most relevant posts. Our tool removes the need for manual searching, so that you can spend more time engaging with the right customers. And since we incorporate natural language processing and machine learning, our tool learns from what users are doing and gets smarter over time.
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Integrations
Company Information
Interactions
Founded: 2004
United States
www.interactions.com/products/social-customer-care/
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
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