Audience

Organizations looking for a platform to collect, validate, and process information efficiently from customers, employees, and integrated systems

About Intelligent Forms Automation

Using Forms to collect information electronically or on paper, and automating validation, processing, review, and exchange, OpenText ensures forms- and people-driven processes are effective, efficient, and responsive and lead to an improved bottom line and positive customer experience. Intelligent Forms Automation is an essential part of a CEM solution, enabling organizations to facilitate two-way customer interaction. By providing a rich, flexible and powerful customer interface, it ensures complete and accurate information is collected from customers while ensuring a positive customer experience. By automating the processes that use the forms and customer information collected, and routing these to the people and systems that need them, it ensures fast and efficient processing of customer requests.

Integrations

No integrations listed.

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Company Information

OpenText CEM
Founded: 1991
Canada
www.opentext.com/products-and-solutions/products/customer-experience-management/intelligent-forms-automation

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
Videos
Support
Phone Support
Online

Intelligent Forms Automation Frequently Asked Questions

Q: What kinds of users and organization types does Intelligent Forms Automation work with?
Q: What languages does Intelligent Forms Automation support in their product?
Q: What kind of support options does Intelligent Forms Automation offer?
Q: What type of training does Intelligent Forms Automation provide?

Intelligent Forms Automation Product Features

Forms Automation

Drag & Drop
Approval Process Control
Rules-Based Workflow
Remote Document Access
Text Editing
Collaboration
Archiving & Retention
Document Indexing
Version Control
Full Text Search

Online Form Builders

Drag & Drop / No Code
Surveys
Quizzes / Questionnaires
Signup Forms
Pre-made Templates
Mobile Forms
Offline Forms
Reporting / Data Visualization
Import Existing Forms
HIPAA Compliant
Collaboration Tools
Conversational Forms
Assign Roles / Permissions
Data Tables
Export to PDF
Artificial Intelligence

Intelligent Forms Automation Additional Categories