Audience
Retail designers, merchants, planners, and marketers.
About InsightSUITE
First Insight offers a next-gen decision platform that enables designers, merchants, brand managers, buyers, and marketing teams to answer the key questions they face every day by engaging consumers with digital surveys specifically designed for the retail industry.
Retail leaders use First Insight’s digital testing platform (InsightSUITE) to enable growth by unlocking value from their target customers. Our solution collects zero-party, voice of customer data and combines it with AI to make financial goals a reality.
Why First Insight?
First Insight's digital engagement module lets you engage prospects, consumers, customers, and employees via a simple and immersive, browser-based user experience.
This Voice of the Customer software gathers feedback via survey questions, sentiment ratings, valuations, and open comments. Enterprises can customize the engagement with their own branding, incentives, and links all within one integrated platform.
Other Popular Alternatives & Related Software
Mapp Marketing Cloud
Mapp helps marketers build personalized customer experiences through our SaaS platform, Mapp Marketing Cloud. Our powerful technology combines AI-powered digital analytics and marketing automation to collect and unify customer data, extract insights, and trigger personalized campaigns across email, SMS, app, and your website.
Learn more
InfiViz
InfiViz is a trusted retail visual intelligence partner for global CPG brands.
By combining Image Recognition and AI, our platforms empower retail sales leaders and marketing teams with rich, detailed and accurate in-store execution insights to optimize retail execution, at scale and boost per-store sales by up to 4%.
Get >95% accurate, actionable and real-time execution metrics to improve on-shelf SKU visibility, prevent Out-of-Stocks, and monitor store compliances across 400K + stores.
We have scaled 400,000 stores across 16+ countries.
Top CPG brands like P&G, Nestle, ABinBev and ITC-India today use InfiViz to
Get precision SKU detection in both General and Modern trade stores.
Empower field-force/salesmen/store owners with real-time insights and action plan to fix execution errors on the spot.
Cover 10X more stores.
Improve per-store sales by 2%-4%.
Frequently monitor Store compliance.
Optimize retailer and merchnadizer payouts
Learn more
XPLN Suite
XPLN is one of the leading solutions for collecting current market data, e-commerce price optimization and comprehensive services in the field of Digital Shelf Analytics. A strong focus on technology, innovation and proximity to the customer enable us to deliver higher quality data to our customers and help them grow their business through valuable insights and confident decisions about offers and positioning. Many well-known retailers and brands trust in us.
XPLN automatically collects market prices from online channels about your own and competitors' offers. Brands and retailers can track online ratings, stock levels, prices, marketplace ranking, and other metrics on a centralized platform. Clients can also define product repricing strategies based on configured rules, utilize the price monitoring engine to determine required changes, and manually or automatically adjust prices in the database. Further protect your brand through MAP monitoring and detecting unauthorized sellers.
Learn more
CrossEngage
CrossEngage helps companies build long-lasting, valuable customer relationships. With its unique Customer Data and Prediction Platform brands can easily identify, prioritize, and activate customer audiences. Leveraging AI and predictive CRM, the SaaS solution determines the monetary impact and urgency of reaching out to customers. This yields better and more relevant customer experiences and increases customer lifetime value and ROI.
The CrossEngage Customer Data and Prediction Platform collects and unifies first-party data from all sources. Hence, every marketer can determine relevant audiences through the unique power of predictive CRM and no-code modeling. With built-in audience management, campaigns can be targeted to the most valuable customers and data can be activated for engaging cross-channel customer journeys.
Learn more
Pricing
Pricing Details:
Custom Pricing
Free Version:
Free Version available.
Integrations
API:
Yes, InsightSUITE offers API access
No integrations listed.
Company Information
First Insight
United States
www.firstinsight.com
Videos and Screen Captures
Other Useful Business Software
AI-generated apps that pass security review
Retool lets you generate dashboards, admin panels, and workflows directly on your data. Type something like “Build me a revenue dashboard on my Stripe data” and get a working app with security, permissions, and compliance built in from day one. Whether on our cloud or self-hosted, create the internal software your team needs without compromising enterprise standards or control.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
InsightSUITE Frequently Asked Questions
InsightSUITE Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
GDPR Compliance
Predictive Modeling
Data Integration
Data Matching
Personalization
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Survey Management
Trend Analysis
Multi-Channel Collection
Sentiment Analysis
Text Analysis
Predictive Analytics
AI / Machine Learning
Benchmarking
Data Mining
Demand Forecasting
Modeling & Simulation
Sentiment Analysis
Data Blending
For Education
For Healthcare
