Audience
Companies interested in a powerful Debt Collection solution
About Inicio AI
Our intelligent form builds automatically for each customer, dramatically reducing the anxiety and overload associated with large-budget forms. We use tailored lifestyle questions to ensure we get the data that matters, including debt and arrears repayments. Our unique AI assistant transcribes income and expenditure items from chat in real time, answers questions, and even fills in the form. It's the only AI solution that understands natural language. There's no need to learn how to talk to it, and it's available at any time of the day or night. We capture more detailed data than human agents, offer instant upload of documents, and can use external benchmarks to avoid errors and fraud. Every customer follows a consistent journey and the same tool can be used by human agents, reducing training overheads, supervision, and QA.
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Prebuilt & custom models for:
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When Efficient App used to be only a debt collection software, we man-handled many tasks. By upgrading the system, we bestowed Efficient App with the full functionnalities of a CRM (Customer Relationship Management). Like before, Efficient App allows InterStation agents and its back-office staff to fully monitor accounts from the moment the claim is placed to its resolution. Customers and agents alike can follow all the steps. With the enhance ments, most of the tasks are automated, thus avoid any omissions or errors. For instance, incoming and outgoing emails, with or from, the debtor, the agent, the customer or a third party are automatically stored in the appropriate account with its correponding note. When an action is triggered, and requires the attention of one or several persons, it will mark their personnal agendas, with the required action and the deadline.
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Integrations
No integrations listed.
Company Information
Inicio AI
Founded: 2020
United Kingdom
inicio.ai/
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Product Details
Platforms Supported
Cloud
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