Infor CRM
Infor CRM is more than just a database, it's a full view of your customer interactions. Infor Customer Relationship Management (CRM) software provides a view of every customer touch point across an organization’s sales, marketing, customer service, and support teams. Rich customer profiles and sales productivity tools can help users to identify opportunities to maximize the impact of each interaction and streamline sales activities. Drive accurate forecasting, informed decision making, and effective team and territory management with a robust selection of analytics, sales management tools, and proactive alerts. Infor CRM is a cloud-based application that includes sales, customer service, marketing analytics, and reporting; and integrates easily with Infor ERP solutions, Birst® Networked BI, other products in Infor’s Customer Experience Suite, and more. Manage the full customer lifecycle in one environment, capitalize on future sales opportunities, and deliver exceptional experiences.
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Infor Customer Experience Suite
Today's customers have more ways to research and purchase their products than ever before. If you want to attract and keep them, you need to create a satisfying, consistent customer experience across all channels. The Infor Customer Experience Suite helps integrate customer data across the enterprise to drive consistent, exceptional, and personal experiences over any channel across the entire customer lifecycle. Infor Customer Experience Suite provides purpose-built CX software to help manage the entire sales cycle from engagement to sales automation, to configure-to-quote and contracts. The art of learning from customer behavior has evolved rapidly. With tools like marketing resource management, decision-making applications, and omnichannel campaign management, Infor Customer Experience Suite's marketing solutions help leverage data to engage customers like never before.
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Infor ION
Easily integrate Infor and third-party enterprise systems, while eliminating information silos with Infor Intelligent Open Network, Infor’s advanced middleware cloud platform. Infor ION provides the flexibility you need to make an often complex web of enterprise systems work together. It provides the long-term sustainability to optimize return on technology investments. With ION, one application can be upgraded, replaced, or even fail without taking the entire network down. Information is accessible in real-time, and system maintenance is less costly and complex. Infor ION makes it easier than ever to integrate both Infor and third-party software applications, while streamlining your business process flows to improve performance. This powerful technology provides a simple, scalable middleware framework that helps you achieve unparalleled end-to-end efficiency.
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Infor CloudSuite ERP
Infor is a global provider of industry-specific solutions that serve businesses of all sizes. Infor uses the latest technologies and automation on one connected platform to deliver simple, modern user experiences and hyper-productive workflows. Infor CloudSuite ERPs include industry-leading functionality for industries such as distribution, fashion , food and beverage, healthcare, and industrial manufacturing. The Infor CloudSuite solutions are designed with pre-built workflows based on industry best practices to maximize productivity, while reducing customization and derisking and simplifying deployments. Infor CloudSuites ERPs are cloud-native, built on the Infor OS platform and securely hosted on AWS. This proven foundation for innovation and intelligence uses advanced technologies (AI, RPA), insights, automation, and application development to bring together data and processes that enhance decision making and productivity, while allowing organizations to easily scale.
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