Audience

Customer experience solution that helps companies with boost engagement

About Infor Customer Experience Suite

Today's customers have more ways to research and purchase their products than ever before. If you want to attract and keep them, you need to create a satisfying, consistent customer experience across all channels. The Infor Customer Experience Suite helps integrate customer data across the enterprise to drive consistent, exceptional, and personal experiences over any channel across the entire customer lifecycle. Infor Customer Experience Suite provides purpose-built CX software to help manage the entire sales cycle from engagement to sales automation, to configure-to-quote and contracts. The art of learning from customer behavior has evolved rapidly. With tools like marketing resource management, decision-making applications, and omnichannel campaign management, Infor Customer Experience Suite's marketing solutions help leverage data to engage customers like never before.

Integrations

No integrations listed.

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Company Information

Infor
Founded: 2002
United States
www.infor.com/products/customer-experience-suite

Videos and Screen Captures

Infor Customer Experience Suite Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
24/7 Live Support
Online

Infor Customer Experience Suite Frequently Asked Questions

Q: What kinds of users and organization types does Infor Customer Experience Suite work with?
Q: What languages does Infor Customer Experience Suite support in their product?
Q: What kind of support options does Infor Customer Experience Suite offer?
Q: What type of training does Infor Customer Experience Suite provide?

Infor Customer Experience Suite Product Features

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis