Alternatives to IndeCX
Compare IndeCX alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to IndeCX in 2026. Compare features, ratings, user reviews, pricing, and more from IndeCX competitors and alternatives in order to make an informed decision for your business.
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SurveyLegend
SurveyLegend
SurveyLegend is the next generation of online surveys — engaging, platform-independent, & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Create great-looking surveys, forms, polls, voting, questionnaires, NPS, customer satisfaction, customer experience, employee satisfaction surveys... on your computer or tablet, customize the look of your survey however you like, & display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student & employee engagement. SurveyLegend has users all over the world, from amazing companies like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, CocaCola, Roche, to awesome start-up companies and individuals. -
2
Delighted
Delighted
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations: - Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards - Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.Starting Price: Free -
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CheckMarket
CheckMarket
Enterprise survey software with users in 150 countries. Conduct insightful surveys and gain actionable feedback! Monitor customer experience (CX), employee experience (EX) and engagement. Close the loop with shareable reports, dashboards, alerts and follow-up tools like text analysis, benchmarks, dynamic text,.. Collecting data is just the first step. The real value lies in the efficiency of reporting. We provide you with real-time reporting so you can spot trends earlier, and get the information deep into your organization in order to improve processes. After you are done building an insightful report, share it with others. Create different share links, each with different filters, depending on what you want viewers to see all based on your own operational data, hierarchy and organization. Integrate with Slack, Zendesk, API, CRM & more. Includes unlimited users and works in 49 languages. Clients include L'Oreal, Toyota, Allegiance Bank, Sony, the Government of Canada,...Starting Price: $995 per year -
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Feedbackly
Feedbackly
Feedbackly offers an all-in-one Customer experience measurement and analytics platform that enables you to automate the analysis of your entire Customer experience journey with behavioral targeting, intelligent automation, and predictive analytics based on real emotions. With Feedbackly, you can collect customer feedback from almost any channel imaginable, analyze it all in one place, and let smart integrations take action on your feedback automatically. Feedbackly is the only CXM platform that enables you to measure the Emotional Value Index (EVI®) while providing insight on how your customers’ emotions impact revenue and churn throughout the entire customer journey. Since our mission is to help companies create the world’s happiest customers, we make sure that our customers are the happiest- more than 95% of our customers stay with us! This is because Feedbackly provides all the tools, methods, and training needed for attracting and retaining more customers with a better CX -
5
SurveyMonkey
SurveyMonkey
A global leader in survey software. 20 million questions answered daily. Keep a competitive edge by truly understanding the voice of your customers. Customer satisfaction surveys help you connect at multiple touchpoints to find out exactly what your customers want, need, and expect. Learn what’s working and what’s not directly from your employees. Measure employee satisfaction, conduct 360 reviews, or even send out compliance quizzes. Whether you’re in HR or a team lead, employee surveys help you get the answers you need. Tap into what the world is thinking—whenever you want. Market research surveys make it easy to get opinions from potential and existing customers, test concepts, measure brand awareness, and more. Join the 98% of the Fortune 500 who rely on SurveyMonkey for People Powered Data.Starting Price: $25 per user per month -
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Spark Chart
Spark Chart
Powerful survey software for business consultants and leaders! Create & deploy any type of professional survey. Engage employees and teams to uncover their suggestions and improve performance. Discover what customers say and recommend? Use NPS to measure customer loyalty to brand, company, product or service. 360 degree feedback to find out how leaders are perceived and identify their strengths & development needs? Explore opinions, brainstorm and generate ideas. Conduct research to get a deeper understanding of markets and potential customers. 24 x 7 support & advice from survey experts.Starting Price: $25/month -
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Rankmi
Rankmi
Boost well-being by knowing the perception of the people who make up your organization, and improving the organizational culture through the power of data. Unify the indicators of your teams, giving leaders visualization and management possibilities. Monitor progress and foster a culture focused on feedback and high performance. Attract, develop and retain talent in your organization. Become an agent of change through the digitization of people management. It makes all relevant information about the company and people available in one place, decentralizes its management and promotes self-consultation. The most complete and secure remuneration management platform in Latin America, adaptable to any industry and country. Serve your collaborators as you would like them to serve your customers. Integrate a multichannel Help Desk and improve the internal service experience! -
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CRM&Bonus
CRM&Bonus
CRM&Bonus is a platform that aims to increase the sales of your stores from 10% to 20% (in up to 100 days) with an effective discount of less than 2%. Contribute to the growth of the largest companies in Brazil - in addition to a technology platform, we are a CRM consultancy. Our objective is to increase the profitability of companies, diluting their fixed costs through the real increase in sales that we generate. -
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Listen360
Listen360
Listen360 provides you with the insights you need to make smarter business decisions, and determine which aspects of your customer experience to improve and which will have the biggest impact on your business. With real-time detractor alerts and nightly email summaries, Listen360 helps you listen closely, respond quickly, and cultivate the kind of loyalty that results in personal recommendations from your happy customers. Rather than trying to assess loyalty after a single transaction, Listen360 measures customer sentiment over time to ensure that you are consistently delivering a customer experience that secures loyalty – alongside profit – for the long haul. Easy to implement and use at every location and level within an organization, the Listen360 customer engagement software platform has delivered more than 28 million customer insights to more than 40,000 businesses around the globe. -
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Ambassador Relations Tool
Konfactory
Easily centralize customer basic information and negotiation/response history. Data items can be freely customized according to customer data types in various industries. An effective approach to keep active customers. Automate various marketing measures such as pop-up questionnaires on the site and guidance to arbitrary campaigns . You can easily send a customer satisfaction survey questionnaire email with a template for each industry. Step mail can be automatically sent for specific customer actions in the scenario settings. RFM analysis is performed from the customer's purchase history and usage behavior, and it is automatically grouped into 6 ranks. You can take measures according to each rank.Starting Price: $217.26 per month -
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Sphinx iQ3
Le Sphinx
Sphinx iQ 3 is the intuitive and efficient multi-channel survey solution to support you at every stage of your projects: from the design of your questionnaires to the analysis of results and their communication. Combining quantitative and qualitative approaches to data visualization, Sphinx iQ 3 makes your data speak to obtain a vision of results that is as synthetic as it is rich and precise. Sphinx iQ 3, is the innovative solution to get the most out of your studies and guide your decisions. Individualize your invitation messages. Develop your tailor-made forms (design, number of questions per page, types of questions, thank you message, etc.). Ask the right question to the right contact by scripting your form with conditional questions and referrals. Distribute dynamic and interactive questionnaires with a display adapted to different media, computers, tablets, smartphones, etc. for a better user experience (responsive design). -
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Surveyed
Spicyfy Ventures
Make your product reviews come alive with video/text feedback from actual, authentic customers. Define your survey metadata ie., type of questionnaire, options such as is video/text mandatory etc. Once you describe what product you want to review, send as many invites as you want to your user base. Once you get your required number of responses, finalize them to create one video for each reviewer or the whole survey as per your need. Video surveys helps you in understanding your customers more compared to regular text surveys. We segregate positive and negative responses based on sentiment analysis. Users can respond to your survey with our app as well as web app without any compatibility issues. We've designed our services to be secure from the very start without allowing any un authorization.Starting Price: $49.99 per month -
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Survey2Connect
Survey2Connect
Use the innovative and customer-experience-centric Survey2Connect platform to investigate your business challenges, analyze and explore viable solutions, and devise groundbreaking strategies. Learn how your internal and external stakeholders perceive your brand, assess billions of data points to analyze customer sentiment, and take pragmatic actions to grow sustainably. Continuously improve your market offerings and give meaning to every single customer interaction. Learn how your customers find out about you, how they choose to do business with you, which are their preferred channels, and how you can create a great customer experience to generate positive customer sentiments. Use S2C’s versatile digital solutions to manage your on-field and off-field research activities. Minimize manual errors and process lags by digitally capturing, analyzing, and reporting data. Identify data trends with AI-enabled analytics tools and generate data insights that are impossible to form manually.Starting Price: $25 per month -
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Allosmile
AlloSmile
AlloSmile allows you to collect instant satisfaction after each phone call initiated from your website. Easy to set up, and deployable internationally, AlloSmile complements or replaces mystery calls, customer reminders, double listening, email surveys or questionnaires on voice servers. You can select the question asked as well as the display of the note and the verbatim. -
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Tooldata Martech
Tooldata
Tooldata Martech is a Social Listening SaaS built for Latin America's Spanish-speaking market. Monitor 10+ platforms including Instagram, TikTok, Twitter/X, Facebook, and YouTube with AI-powered sentiment analysis trained in Spanish (92% accuracy). Features include real-time brand crisis alerts with 4-hour early detection, competitor tracking and Share of Voice analysis, automated reports, REST API, and white-label dashboards for agencies. Used by 100+ companies across Chile, Colombia, Peru, and Mexico. 7-day free trial, no credit card required. Plans from $500/mo.Starting Price: $500/month -
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nps.today
nps.today
Measure, understand, and act on customer feedback. Customer experience software to automate your experience and loyalty surveys. Analyze customer feedback. Take action in your current IT systems. Make customer feedback a natural part of everyday life. Automate your surveys, get an overview of customers’ experiences, and take action where it creates value. We make it easy to measure, understand and act on customer feedback. nps.today replaces complicated questionnaires with few, specific questions, at times that are relevant to the recipient. Use automated triggers across the entire customer journey with data-driven surveys. Embed your customer satisfaction surveys or loyalty surveys across all channels and in your external communication. Benefit from dashboards to analyze where to make changes and improve customer experiences. Use categorization or AI to identify opportunities for improvement. Combine other data sources for increased insights.Starting Price: €137 per year -
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Clootrack
Clootrack
Clootrack is an AI Superagent for Fastest Customer Intelligence. It gives access to actionable customer and market insights 7.5X faster, with both qualitative and quantitative analytics. It helps enterprises uncover the exact reasons behind customer sentiment, which is used to enhance overall customer experience, reduce customer churn, accelerate product development, and enter new markets. The insights are based on a comprehensive set of data, both first-party and online. Clootrack insights, including qualitative data, are 98% accurate. Our patented unsupervised analysis ensures qualitative insights are unbiased and actionable. The platform includes 1000+ connectors to enterprise data sources and can crawl data from online sources. -
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Konnect Insights
Konnect Insights
Listen to conversations from millions of web sources and social channels to learn what customers are saying about you, what are the conversations about the competition, about the segment, how your campaigns are performing and many more with Konnect’s Listening tool. Don’t miss a single conversation anywhere on the web and social media that matters to you. Engage with your customers on the platforms they prefer to talk to you, use advanced and automated workflows and CRM tools so you have the right conversations assigned to the right teams, reduce your turnaround times, and measure all your actions. Make your customers happier with Konnect Insights Social CRM. Beautiful dashboards and BI tools that will give you deep insights on how you are perceived on online web and social media. Understand your share of voice, sentiment, media type, classification, social platform analytics for brand and competition, turnaround time reports and many more.Starting Price: $29 per user per month -
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Chattermill
Chattermill
Unified customer feedback analytics for the world's fastest growing companies. Gain an edge by unifying, measuring and analyzing all your customer feedback in real time with Chattermill. Pipe every source of feedback and customer interaction into one place with easy to use, collaborative platform. Use groundbreaking theme and sentiment AI to see how customers feel about your product, stay on top of emerging topics and understand what keeps them coming back. Filter and interpret the underlying layers of meaning within your data to instantly gauge what's driving customer experience. Analyze signals within your customer feedback to accurately identify and predict opportunities to drive revenue, advocacy and retention across each and every touchpoint -
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Emotics
Adoreboard
Emotics is an emotion analytics platform that turns text data from customer and employee feedback into business answers. Emotics assigns emotions and themes into strengths, weaknesses, opportunities and threats so you can take a strategic view of your customer or employee experience. Automatically generates benchmarks to generate insights on how you compare to competitors and the specific aspects of CX that you need to improve or optimize. Provides a window into the causes of emotional responses by providing a warning system for emotions that provoke actions. Measure the intensity of emotion expressed by customers across 8 emotion indexes and 24 emotions to pinpoints emotions driving themes that damage or improve the perception of CX. Enables a 360° view of customer by connection with NPS, CSAT, product reviews, social data and tools like SurveyMonkey and Zendesk. Emotics makes sentiment analysis redundant and goes further than NPS.Starting Price: $289 per month -
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Alchemer
Alchemer
Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. Our mission is to give every customer and employee a voice, and to make every voice matter. Alchemer serves more than 13,000 global CX, HR, and market research customers, including many Fortune 500 companies. Alchemer Survey is the industry leader in flexibility, ease of use, and fastest implementation. Market researchers, CX and other feedback professionals can get the feedback they need with the most question types and no pay-per response fees. Alchemer Workflow is the fastest, easiest, and most effective way to close the loop with the customers and employees who give you feedback, so you can increase retention, adoption, growth, and advocacy. Alchemer Mobile delivers actionable mobile customer feedback so you can improve your customers’ experiences with your mobile app. -
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SurveyXact
Ramboll Management Consulting
Many companies implement SurveyXact surveys with ongoing data collection. For these companies, it would often be advantageous to automate the collection of data with SurveyXact’s API solution. SurveyXact is Scandinavia's leading tool for creating questionnaire-based surveys. Easy, secure, flexible, and guaranteed to discover new knowledge in a way that creates results. If you need help, our experienced employees are at your service. Employees with more than 30 years of experience with all types of questionnaires for governmental as well as privately-owned organizations. Our supporters are experts in using SurveyXact - and in helping you out. We are ready to receive your call every week-day, so you are never alone. With a license to SurveyXact you also gain access to our courses. It could not be any easier to get started with your own surveys. Scandinavia's leading survey tool is in use in countless governmental and privately-held organizations of all sizes and in all areas. -
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Feedbox
Feedbox
We have developed and perfected a system that understands and analyzes customer opinions and NPS satisfaction surveys in an intelligent and simple way, allowing for efficient and effective business decision-making. We offer AI based surveys and sentiment analysis of our open text questions. We offer all major methodologies such as NPS, CSAT, etc. We are a 360 , multichannel tool that can be accessed through tablets, Qr`s, mailing or social media.Starting Price: $40/month/device -
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SurveySensum
SurveySensum
AI Text Analytics Software – Revolutionize Your VOC Analysis Turn 10,000 pieces of customer feedback into actionable insights — in just 5 minutes with 99% accuracy. SurveySensum’s AI-powered Text Analytics Software helps businesses automatically identify customer issues, sentiment, and emerging themes from open-ended feedback across channels like chat, emails, product reviews, social media, and call transcripts. Unlike traditional manual tagging tools, SurveySensum’s AI eliminates repetitive work and delivers high-accuracy, real-time insights — so you can make faster decisions and act on what matters most. The platform also allows you to refine and train the AI model with custom tags for better precision and control. Whether you're running NPS, CSAT, or Voice of Customer (VoC) programs, this tool helps CX, product, and marketing teams uncover key drivers of satisfaction and dissatisfaction — instantly.Starting Price: $99 per month -
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binds.co
binds.co
Responsive questionnaires designed to provide a personalized experience, whether on mobile or desktop. Customers give very powerful feedback through unstructured survey text. The Text Analysis Tool uses Artificial Intelligence techniques to automatically analyze these text feedbacks, so you can understand the most critical points of the journey. Engage customers, employees and managers, and increase customer response time with automatic customer journey alerts by email or SMS. With Close the Loop Chat You can meet the real-time demands of customer satisfaction survey responses. The news is that this feature allows the company to interact with the consumer through a chat, available on the platform, and the customer receives feedback in their email as in a conversation.Starting Price: $50.99 per month -
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allswers
allswers
Allswers turns opinions into business insights. Allswers is an experience management platform. Make decisions based on real-world data. Generate surveys that deliver value to your company by boosting customer and employee loyalty and measuring quality processes. We help you design surveys that provide unique insights into the experiences of the most important people to you. Solutions that measure the value processes of your company. Automate how you monitor customer interactions and gain a clear understanding of their behavior. Evaluate the set of attributes, benefits, or values that consumers associate with your brand. Manage employee engagement and boost productivity. Monitor quality indicators to ensure you meet every standard. Experience management helps to identify opportunities for growth. Simplify tasks and generate automatic workflows and integrations to obtain valuable insights.Starting Price: €85 per user per month -
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Survicate
Survicate
Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback. Deploy targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools. Aggregate feedback from 15+ sources including support tickets, call transcripts, App Store reviews, and auto-analyze all that feedback data with AI. Ask AI Research Assistant questions about all aggregated feedback. Answers backed by your actual data. 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, all help you act on these insights quickly. Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.Starting Price: $56 per month -
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Feedio
Feedio
Feedio is an all-in-one customer feedback and analytics platform built for digital professionals, SaaS companies, and e-commerce businesses. It helps teams collect, analyze, and act on customer feedback to improve satisfaction and retention. Using tools like sentiment analysis, trend tracking, and NPS scoring, Feedio transforms raw feedback into actionable insights. Businesses can identify promoters and detractors, refine product strategies, and deliver better customer experiences. The platform also allows users to curate verified testimonials to strengthen brand trust and credibility. With an intuitive dashboard and automation features, Feedio empowers businesses to turn feedback into meaningful growth. -
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Mercado Libre
Mercado Libre
MercadoLibre hosts the largest online commerce and payments ecosystem in Latin America. Our efforts are centered on enabling e-commerce and digital and mobile payments on behalf of our customers by delivering a suite of technology solutions across the complete value chain of commerce. We are present in 18 countries including Argentina, Brazil, Mexico, Colombia, Chile, Venezuela and Peru. Based on unique visitors and page views we are market leaders in each of the major countries where we are present. Through our online commerce platform and related services, we provide our users with robust online commerce and payments tools that not only contribute to the development of a large and growing ecommerce community in Latin America (a region with a population of over 635 million people and one of the fastest-growing Internet penetration rates in the world), but also foster entrepreneurship and social mobility. -
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Xref
Xref
Simplify your talent journey and make confident, people-focused decisions with Xref. Save time: Create and send a survey in as little as 30 seconds. Feedback is compiled in easy-to-understand graphs for actionable insights. Reduce admin: Surveys can be created and completed anywhere, any time, on any device. Let automation do the rest. Ensure peace of mind: Xref is ISO27001 certified and GDPR compliant so your data is kept safe and secure. Reduce time to hire and secure top talent fast. Make informed, compliant hiring decisions with Xref’s automated reference-checking software. Want the secret to reduce attrition and understanding what metrics your organization performs well at or can improve upon? Conduct a Pulse Survey. Collect, analyze and measure feedback from departing employees. Reduce attrition and improve retention over time by collecting consistent data to improve organizational performance.Starting Price: $50.00 -
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Vocaza
Vocaza
Today we live in the “experience economy”: customers value their experience more than the product itself. Customer feedback and data analysis are more essential than ever to control your customer satisfaction The solution: precisely analyze your main indicators – NPS (Net promoter Score), CSAT (Customer Satisfaction Score) and CES (Customer Effort Score) – in order to finely and efficiently manage your customer experience. With Vocaza, manage serenely and significantly improve customer satisfaction. -
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Simpo
Simpo
Communicate with users right within your application. From automated announcements to in-app walkthroughs, Simpo lets you deliver training and knowledge directly to your users. No technical expertise needed. The independence and control you need to get things done quickly. Simpo is an easy-to-use tool that sits on top of your software and enables you to create, edit and deliver information in minutes. Push announcements, knowledge, and surveys to users directly inside the software they already use, at the point of need. No more hoping they open emails or retain hours of training. With Simpo, you can reduce the time and money it takes to manually train current and new users by automating the onboarding process and using step-by-step walkthroughs. Simpo lets you run surveys and measure NPS to understand sentiment and gather actionable feedback from users directly from within the software. -
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TheySaid
TheySaid
TheySaid is the everything app for feedback—powered by AI and voice—to help teams gather, analyze, and act on feedback faster and smarter. With TheySaid, you can conduct AI-driven interviews, surveys, user tests, and polls that go beyond static forms to uncover the “why” behind every response. The platform centralizes all your feedback in one intelligent dashboard, where AI summarizes insights, detects themes, and recommends next steps. From onboarding and customer experience to lost-deal analysis and product research, TheySaid adapts to any use case. Features like 2-way voice feedback, AI-assisted forms, usability testing, and conditional logic make participation seamless and human-like. Integrations with HubSpot, Salesforce, and Slack ensure your data flows directly into existing workflows, while enterprise-grade security keeps everything protected.Starting Price: $49 per month -
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Famepilot
Famepilot Internet
Keep your customer experience organized in Famepilot. We handle tons of feedback every year for forward-thinking businesses around the world. 85% of customer interactions with your business are now taking place on your Google, Facebook, Twitter, Zomato, Apple, Bing and other location-specific and review pages– but, NOT on your website. Connect with the customers who promote your brand digitally. Famepilot helps automate the customer feedback process to capture your Net Promoter Score®, Sentiments over a period, Testimonials ,Online Reviews and Online Reputation. Famepilot monitors Google, Facebook, Twitter, and 20+ review sites for your business activities. We are increasing this list fast. You can suggest your industry specific site. Reply to all your customers who posted reviews any where online from a single Famepilot platform. Park comments for Employees to respond. Don't leave any customers unanswered. -
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Alterna CX
Alterna CX
Our AI-based solution streamlines simplify and organizes all the increasingly complex CX signals generated by customers via surveys, texts, complaints, social and digital conversations, and other interactions. Our machine learning technology tracks the data, organizes it, and calls attention to problems, opportunities, and issues that customer experience professionals should monitor. We offer a user-friendly technology to greatly reduce the sorting and screening work required, and in the process, it flags those factors contributing the most to CX quality and customer loyalty. You can utilize predictive analytics with our driver simulation solution. It gives you the opportunity to predict the impact before you implement customer journey optimization actions. You can simulate the results of change on future CX metrics and the customer experience quality. -
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ClearlyRated
ClearlyRated
ClearlyRated helps B2B service providers get actionable client feedback to better retain clients while differentiating in the market. With more than 10 years' experience administering satisfaction surveys for professional service firms, the team at ClearlyRated has watched with excitement as the influence of client satisfaction on buyer behavior has continued to grow. But bridging the gap between client experience and buyer perception in the B2B space is easier said than done. Buyers rely on crowd-sourced information to fuel their decisions more than ever before, while clients are equally empowered to share their stories and perceptions with the world at large. As a service provider, it can be easy to default to a protective mentality... to batten down the hatches and take a command-and-control approach to managing client relationships and brand reputation. -
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Vantage Pulse
Vantage Circle
Onboard a simple, intuitive, employee-friendly platform that’s not just scalable, but also cost-effective. Run an eNPS survey to gauge how employees feel about your company and use its details to identify advocates and detractors. Analyze engagement scores and user trends against internal benchmarks set across your organization. Gather continuous feedback over regular intervals to get authentic data and use the conversation feature to take appropriate actions. Reduce survey fatigue with categorized questions that are quick, easy, and engaging. Take prompt action with engagement heatmaps. Create, manage, and update employee-friendly surveys on multiple platforms with easy customization. Provide your workforce with an exceptional survey experience that takes less than 5 minutes to complete. Designed for small and large organizations, Vantage Pulse lets you receive feedback tailored to specific teams and departments.Starting Price: $2 -
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BlueX
Explorance
Building a survey to collect the information you need should be a simple and fun experience. With BlueX, anyone can create surveys as they see fit. Using new survey software shouldn’t be difficult. BlueX was built to feel as familiar as other web apps, so you don’t feel overwhelmed when creating surveys. Use a tool tab that is familiar and consistent across the most popular applications that you use every day. Use convenient features like save & continue, progress bar, and review before submitting - in a responsive setting. Take survey analytics a step further by embedding interactive reporting components into your questionnaires. Start creating the surveys you want without getting bogged down in documentation and tutorials. BlueX gives you the possibility to create surveys as simple or as complex as needed. Need just a simple five-question survey? BlueX can do that. Need a 50-question survey with advanced logic such as conditional branching, piping, or randomization? -
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SurveyLab
SurveyLab
SurveyLab is online survey software built for Customer Experience, Marketing, Human Resources, and Digital teams. It is used by over 85,000 customers in 65 countries. It provides real-time feedback, multi-user, and multi-language support, advanced analytical tools, branding, integration, and more. System provides full support for Customer Satisfaction Surveys, NPS, CES, Market Research, 360 Feedback, Employee Engagement, Employee Satisfaction, Pulse Surveys, Intercept surveys, Mystery shopping, Online Tests, Online Forms, Online Voting, and more.Starting Price: $49.00/month -
40
Mopinion
Mopinion
All-in-One User Feedback Software for Digital Channels. Mopinion helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana. +Customisable feedback forms +Real-time statistics +API integrations +Various CX metrics +Text analytics +Advanced reporting capabilities Pricing for Mopinion starts at $35 (USD)/month.Starting Price: $229/month -
41
Screeb
Screeb
Behind identifiers and events triggering, Screeb helps you to know who is using your app: Power Users, people slipping away, cohorts... Focus on people and not on features! Stop being overwhelmed by metrics and dashboards and get a clear understanding of why your users act like this, what they want and what you should do next. Our Product-Led User Research approach helps you spot key improvement areas and act sooner. Deploy Screeb natively in your web and mobile apps or connect to Segment to use your existing tagging plan. Share insights and learnings in your daily product, customer success or marketing tools to act sooner.Starting Price: €39 per month -
42
SlimEDC
Altamira
SlimEDC is a cloud platform for EDC – Electronic Data Collection. Retrospective and prospective studies, patient studies (ePRO), and market research projects are ready to launch in no time, using the provided study editor. SlimEDC is available as software, that is fully managed by the research sponsor or as a complex service, where the entire process up to the evaluation of data is provided by a professional SlimEDC team. SlimEDC is adapted to the EU environment and legislation. The respondents are contracted electronically, the software generates all the legally required reports for regulatory organizations. SlimEDC is ISO 9001 and 27001 compliant. Our team is BHBIA certificated and has undergone pharmacovigilance training. The legal and data security is subject to strict GDPR audits conducted by independent authorities. -
43
VirtlX
VirtlX
VirtlX is an AI-enabled B2B, SaaS platform that spots hidden profit leaks before they hit your bottom line. Stop Leaking Profit Through People and Process Gaps AI-driven cycle analyses multiple data sources & identifies issues Perceive customer signals → Reflect on employee feedback → Enrich with instant training - No L&D Team Required! All in one platform VirtlX is a fully customizable solution for multi-industry business performance, designed to assist businesses of all sizes. VirtlX delivers a strong ROI with quantifiable deliverables & insights to assist in decision-making towards a people-centric, successful business. Simple approach to customer and employee sentiment as well as in-house training. Cost-effective, scalable subscription model with flexible commitment terms. Understanding customer engagement, feedback, experience and loyalty patterns are key fundamentals necessary for a company’s marketing efforts to be successful.Starting Price: $9.00 per month -
44
piHAPPINESS
piHAPPINESS
Fast track to a brilliant approach, smarter service & happier customers. In just 30 seconds, captures the core customer insights you need. piHAPPINESS customer feedback system is the fastest way to know your customer satisfaction. As a customer feedback app, offers feedback-collecting Emoticons, Net Promoter Score® (NPS®), Dynamic Questionnaire and feedback forms to track customers’ opinion and satisfaction level. Grow your customer feedback response rate by changing the questions dynamically with the help of our customer feedback platform. No need to irk customers with long surveys. Easy to create and customize the questions as per your business demands. Make your customers feel that you care for them when they have concerns or complaints or suggestions about your business, with effective and improved customer feedback management.Starting Price: $49.99 per user per month -
45
Surveyapp
Surveyapp
The quickest and easiest way to gather actionable feedback from your customers and employees. Get started in minutes. We're helping thousands of companies get their customer experience and employee engagement right. Gather instant feedback using a tablet or dedicated terminal, even offline. Enjoy the flexibility to collect data anywhere, whether you’re capturing customer feedback, gathering leads at an expo stand, conducting on-street market research, or even carrying out an on-site audit. Send out timely customized email surveys to find out how your customers and employees feel. Track any experience metric including NPS, eNPS, CSAT, or customer effort score. Capture real-time feedback at the point of experience using SurveyKiosk, a fully managed and scalable feedback solution deployed across all your key touchpoints. Get to the bottom of why your customers and employees are happy or not.Starting Price: $23.99 per month -
46
Medallia
Medallia
Medallia allows you to thoughtfully and systematically engage your users with targeted, in-the-moment surveys across digital and traditional touchpoints. Our easily implemented survey solutions ensure you're gathering relevant, actionable data to make measurable customer impact. Once the customer survey data is collected, Medallia's AI technology uses machine learning to analyze structured and unstructured data to uncover sentiment, find commonalities, predict behavior, anticipate needs and prescribe actions to improve experiences. Build the most effective surveys for your customer journeys. Rapidly manage change and innovation to every aspect of your experience management program—from design to emails, questions and translations—with sophisticated targeting logic, flexible conditioning and distribution. Medallia surveys allow you to -
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SurveyMonkey Enterprise
SurveyMonkey
Built for businesses, designed for people, loved by teams. Discover why we're a leading survey platform for companies around the globe. Drive growth and innovation with a secure platform that works for your entire team. Protecting your confidential survey data is our highest priority. With encryption, SSO, SSAE-16 SOC II compliant data centers, and our commitment to HIPAA and GDPR compliance, we keep your data safe. Get access to dashboards and settings for increased visibility over user activity. Control how collected data is shared and ensure that data is both accessible and secure. Combine survey data with data you already have using integrations and APIs. Connect SurveyMonkey to Salesforce, Marketo, Eloqua, Microsoft Power BI, and over 100 additional integrations. -
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Resonate
Resonate
The customer experience management platform allows you to scale customer-centricity throughout your organization. Allowing brands to listen, learn and delight customers. Empowering over 10,000 frontline staff across leading businesses. Powering global customer experiences on 4 continents. We come with deep experience in the customer experience domain having launched successful feedback programs for marketing, customer experience, digital, group operations, and more. We also apply expertise from many domains, to help our partners connect data across divisions and bring new holistic insights to their teams that create impact. The Resonate CX Platform provides an end-to-end customer experience management platform that is geared to complexity and scale. The analytical component of this platform is unique in the way that it visualizes customer data, both structured and unstructured data (e.g. ratings and comments) in one integrated environment. -
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SmartSurvey
SmartSurvey
Create online surveys, forms and questionnaires to collect and analyse data, giving you the insights to make smarter decisions. From students and charities to businesses and public sector organizations, our customers trust our platform to capture and act on data every day. SmartSurvey is packed with features to help you quickly and easily reach respondents and capture feedback and opinions. All plans benefit from unlimited surveys, a library of ready-made templates and a wide range of question types. Paid plans include advanced question types and logic. Enterprise plans add out-of-the-box customer experience questions, dashboards and sophisticated custom variable options. Extend the reach of your survey with powerful in-built distribution options. All plans provide unique links to share, send and track your surveys, or embed on your website. Business plans and above can send and track survey invites using our in-built email tool.Starting Price: $25 per month -
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Amplitude Research Solutions
Amplitude Research
Amplitude Research® provides high-quality mail, telephone, and online survey research for consumer and b2b market research surveys, employee job satisfaction surveys, and all types of customer satisfaction, loyalty and feedback surveys. Our research services include questionnaire writing, survey programming, survey administration, data analysis, and report writing. Amplitude Research delivers best practices in all aspects of the survey research process using the most effective online research techniques for consumer and b2b market research surveys, employee surveys, and customer surveys. Each study is assigned an experienced project manager who works directly with our client and provides personalized, quick response service and expert programming and survey administration.
