Audience
Tailored to mental health, substance abuse, Ob/Gyn, physical therapy, internal medicine, pediatrics and primary care specialties.
About InSync Healthcare Solutions
InSync Healthcare Solutions EHR/PM enables healthcare professionals to provide healthcare that is in compliance with regulatory requirements. This ONC-ATCB certified and CCHIT certified ambulatory EHR and practice management (PM) product is for both solo practices and larger multi-specialty locations. InSync offers a choice between purchasing an upfront license or using a web-based subscription.
Because InSync integrates both PM and EHR, this system delivers a medical office solution that eliminates the need for duplicate records and provides management and workflow throughout the practice.
Features such as scheduling calendars, e-prescribing, electronic claims submission, quick physical exam charts, and reconciliation reports allow InSync’s system to be adaptable to any practice’s needs. In addition to its features, the package offers an intuitive user interface that enables users to create their own custom fields and customized layouts.
Integrations
Company Information
Product Details
InSync Healthcare Solutions Frequently Asked Questions
InSync Healthcare Solutions Product Features
Electronic Medical Records (EMR)
Medical Practice Management
Medical Transcription
Mental Health
Telemedicine
e-Prescribing
InSync Healthcare Solutions Additional Categories
InSync Healthcare Solutions Verified User Reviews
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"Buyer Beware! Many other better options from which to choose!" Posted 2019-12-18
Pros: This product appears to be designed primarily for larger primary care practices. We are a pediatric rehabilitation practice, providing OT, PT and SLP. It has many bells and whistles which you cannot "turn off". Software is very rigid and not intuitive; has a mind of it's own and does not allow for customizations of any kind suitable for our practice. Customer service is mostly prompt but majority of support comes from India; representatives often do not have mastery of the English language. There has been a clear lack of understanding of the needs of our practice since day one, heightening our frustration and lengthening the overall support process. It has been a cycle of poor communication with inSync; appears that the left hand does not know what the right is doing and vice versa. Owner has gotten directly involved via weekly phone calls but progress continues to move along at a snail's pace. This product has cost our company revenue and significantly damaged our morale. Do not waste your time or money.
Cons: Cloud-based so you can apparently document from anywhere. When not being booted off the system, it was a plus.
Overall: Frequent glitches, sessions frequently timeout, documentation by clinicians repeatedly lost, cost. Too many icons, most of which I was informed could be modified or removed. Repairs/fixes requested by my team often result in "enhancement requests" that can be as far as 6-9 months out. Other requests that ARE addressed appear to "undo" repairs that have actually been performed. Too many clicks to navigate; the simplest tasks take far too long, impacting clinician productivity.
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