Alternatives to Ignatiuz HelpDesk
Compare Ignatiuz HelpDesk alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Ignatiuz HelpDesk in 2026. Compare features, ratings, user reviews, pricing, and more from Ignatiuz HelpDesk competitors and alternatives in order to make an informed decision for your business.
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1
QuickApps
AgreeYa Solutions
QuickApps is an innovative No-Code solution that can completely transform your SharePoint experience and help maximize your ROI. With QuickApps, business users can build complex business applications for SharePoint On-premise or SharePoint Online 80% faster using simple point-and-click configuration instead of custom coding. This award-winning solution delivers a set of 21 web apps and pre-built templates for SharePoint On-premise and 9 web apps for Microsoft (Office) 365 that lets you build applications that are easily supported, maintained and upgraded, ensuring their long-term impact and return on investment. More than 75,000 professionals and 200 organizations rely on QuickApps to accelerate and simplify app development on SharePoint. -
2
Plumsail HelpDesk
Plumsail
One of the nice features of SharePoint is that you can easily extend its functionality with third-party tools. Plumsail HelpDesk built on top of SharePoint and Office 365, so all power of these apps is included. If you still think if HelpDesk is a match for you, here is some nice facts about us. Concerned about updates? We are providing them as soon as updates of Office 365 and Sharepoint 2013/2016 is out. Small and medium companies will be interested in more affordable plans, while enterprise customers will be glad to use HelpDesk without limits. With the help of special web-widget for external sites. Customers don’t need to leave your site anymore as they can submit tickets through the ticket submission form. Customization is everything. You can customize triggers, tickets views, templates, forms, reports, statuses and the way your HelpDesk looks like.Starting Price: $39 per month -
3
SP IT Helpdesk
SP Marketplace
SP IT Helpdesk is a simple yet effective Microsoft Teams / SharePoint helpdesk application that includes helpdesk, change management, IT Asset tracking, calendar, discussions and technical documents management. Unlike traditional standalone help desk applications, SP IT Helpdesk combines business process automation with a collaborative team experience. Self-service for users is driven through a MyIT portal available through MS Teams or SharePoint, makes it easy to submit tickets, and access a knowledge base, documents and training links. IT Staff can access the secure Staff Portal through Microsoft Teams or SharePoint. The portal provides a place to organize IT activities, communications and documents. An integrated Power BI Dashboard provides visibility to management.Starting Price: $15 per user per year -
4
SteadyPoint
SteadyPoint
You can use your existing O365 Active Directory (AD) with SteadyPoint Helpdesk add-in. Add your users to the platform with minimal hassle. Your data is entirely hosted on SharePoint online in your Office 365 tenant, we keep none of it. Comprehensive in its tools for internal users, SteadyPoint Helpdesk app can also be utilized as a ticketing system by external users through Office 365 services. By using the Helpdesk portal from Office 365, or by submitting tickets through email which are then collected. From any device through our mobile responsive solution, which is optimized for better teamwork. Allowing you to close the feedback loop and better understand where weakness exists. -
5
HarePoint HelpDesk for SharePoint
HarePoint
An outstanding helpdesk solution for your SharePoint environment that boosts the quality of your IT support service to the highest level and ensures efficiency and transparency as well. Take requests from a website form or through email and create tickets into a unified list. Notify HelpDesk operators about the new incoming requests or user replies immediately. Prevent SLA violations, track reaction time and escalate or send notifications about expiring requests. Prepare reports about the quality of support services and provide monitoring of quality indicators. Automatically escalate a request if it is not processed in time. Get resolution confirmation from the client. Zero the number of forgotten or neglected requests by using a set of automatic notifications and escalation features. Reduce the number of requests by automatically displaying articles related to the question from the integrated knowledge base before the request is submitted.Starting Price: $1,299 per server -
6
DSRAZOR for Microsoft Cloud
Visual Click Software
Reporting and Management for Microsoft 365. Azure Active Directory, SharePoint Online and Exchange Online. Single view vs multiple portal windows. Multi-Tenant Reporting and Management in single pane of glass! Azure Account Provisioning and Deprovisioning - Easily create and delete users with time saving options. Azure User and Group Reporting - Customizable User reporting to show exactly what you need! Azure User Management - Customizable User Management! Azure Group Membership Management - Easily add and remove members in a Group Azure Secure Permissions Delegation - Remove native change permissions for your helpdesk! Exchange Online Reporting - Easily document your Online Exchange Mailboxes. SharePoint Online Reporting - Easily document your Online SharePoint Sites. Company/Tenant Reporting and Management.Starting Price: $500 per year -
7
Infraon Helpdesk
Infraon
Approve, assign, and resolve tickets in real time to accelerate resolutions with advanced AI capabilities. Get innovative features like integrated field support, ticket creation via WhatsApp, chatbots, self-service portals, etc. Unleash prebuilt helpdesk workflows with ML/NLP algorithms to ensure agents and customers don’t have to perform allocation based on product catalog or issue type. Easily improve key KPIs like CSAT, FCR, and CES. Capture customer analytics and turn them into actionable helpdesk insights. Leverage a single source of truth to enable agents to provide personalized responses, making customers feel more valued. Smoothly integrate external apps to enhance customer support while reducing time, effort, and costs. Swiftly connect to Salesforce, Microsoft Teams, WhatsApp, Slack, LiveChat, and Mailchimp. Infraon Helpdesk simplifies with an intuitive UI, boosting agent efficiency for proactive support.Starting Price: $19 per month -
8
NITRO IT Help Desk
Crow Canyon Software
The best and most comprehensive IT Help Desk running on SharePoint, Office 365, and Teams. Used by organizations around the world! Keep your staff focused on their jobs by resolving hardware and software issues quickly with minimum downtime. With the right tools and features, IT support teams become more efficient while improving service quality to employees and customers. Utilize the Office 365, Teams, & SharePoint platforms for detailed tracking of IT-related requests and efficient queue management. Resolve tickets quickly, reduce downtime, and increase end-user satisfaction. Lower your operational costs while keeping your staff productive and focused on their work. Users can use email, web, portals, bots, texting, and more to contact the help desk. Mark Reports & Dashboards that give both an immediate and historical view of Help Desk status. Asset Tracking, maintenance, upgrades, replacements, support.Starting Price: Contact Us -
9
SherpaDesk
SherpaDesk
SherpaDesk is an easy-to-use, all-in-one helpdesk software for professional services, with all the essential tools to help run your business, giving you the time to do what you do best: Provide world-class-support to your customers. SherpaDesk is the all-in-one automated solution that combines all the tools you need to run your business and team more effectively: Helpdesk ticketing, analytics, invoicing, project management, time tracking and easy billing. Though you might be an IT Rockstar, you won’t need an IT Superhero to set up your PSA. Our quick and easy installation gets you doing more of what you love and out of admin hell. Start with the IT Helpdesk team you have now, then easily (and affordably) add more agents as you grow. Save money by only paying for the agents you need...when you need them. SherpaDesk’s helpdesk support ticketing system makes receiving, routing, responding and reporting on your customer support tickets easy for you and your team.Starting Price: $39.00/month/user -
10
Mojo Helpdesk
Metadot
Simplify customers and employees support with a help desk software deployed in minutes at a fraction of the cost. Still using spreadsheets and emails for requests? Mojo Helpdesk will free them and put them all in one place. Cut down incoming requests with the built-in knowledge base. Mojo keeps things organized. Tickets can be assigned and tagged. Mojo automation can do all this automatically. Mojo Helpdesk is an easy to use cloud ticket tracking that helps companies provide superior employee & customer service at a lower cost. Over 10 years ago, Metadot, the Mojo's parent company needed a help desk that would give our customers personal, dynamic, and natural experiences. We couldn’t find one that met our needs, so we built it. We've now made this available for organization like yours, and today thousands of businesses ranging from tens to hundreds of agents use Mojo Helpdesk to serve their customers and employees daily.Starting Price: $29 per user per month -
11
Service-Run
Service-Run
Support Center Solution. Manage your simplified and effective helpdesk. Helpdesk. Use the power of collaborative ticketing. Prioritize, categorize, and assign tickets to the right agents and leverage the power of your entire organization to deliver customer delight. Give your customers the support they need. Provide your customers with a fully responsive and flexible interface. Simple admin panel. Clean and easy to use admin panel where you can manage the tickets you receive. Responsive design. Service-Run is responsive, that means it looks well in phones, tablets and desktop computers. E-mail notification. Inform your customers with automatic e-mail notifications. Ticketing systems are a means to support and help you deal with any issues/incidents in your organization, managing the incidents from the moment they’re captured through to their resolution. By systematically capturing tickets and categorizing them correctly, a ticketing system allows for proper management of incidents -
12
Re:Desk
Re:Desk
Only essential support team features. Track customer requests like a boss: from contact forms, emails, orders, etc. Track all your customers email, Twitter or Facebook requests in one place efficiently and fast. All requests are converted in helpdesk tickets and goes to specified support team agent. Check features for downloading or cloud versions. The helpdesk solution will help you to manage tons of customer messages, and automatically assign them to correct department or support agent - all for reducing workload and improving customer experience. Open Source PHP HelpDesk make it available to control working process of your support agents, and as result, increase satisfaction of your customers. Coming soon: reply time reports. Ecommerce ready customer help desk ticketing system is the best solution to organize customer support service for your online or multivendor store, for small business or medium.Starting Price: $99.00/one-time -
13
HelpDesk
HelpDesk.com
HelpDesk is a ticketing solution designed to improve the efficiency of your customer support teams. This intuitive platform simplifies interactions between your agents and customers, making every customer interaction an opportunity to deliver standout service. HelpDesk has advanced features that streamline workflow and facilitate quick and accurate responses. HelpDesk protects your data and customers' trust through top-tier 256-bit SSL encryption. It ensures that all interactions meet the highest standards of confidentiality and integrity.Starting Price: $29 per user per month -
14
Teamwork Desk
Teamwork.com
Teamwork Desk is a function-rich helpdesk solution that enables you to seamlessly manage your inbound communication and tickets, from the moment it has been created to the time it has been solved while being invisible to the customers. As an all-around support hub for help doc creation and inbound communication, Teamwork Desk allows you to deliver exceptional customer support and resolve problems faster as well as enable customers to find answers, get help, and track tickets anywhere, using any device. Teamwork’s Helpdesk Ticketing System gives your team full visibility over all customer communications from one shared place — so nothing gets lost in siloed emails and you can deliver exceptional support at scale. Make email more collaborative by turning emails into tickets to track, manage, and organize customer interactions from one central hub — making your team more responsive so they can provide a better customer experience.Starting Price: $7 per user per month -
15
Raiseaticket
Fonicom
Out-of-the-box free helpdesk portal to help streamline and organize communications between customers and support teams. Drive higher support engagement with our free helpdesk platform. Eliminate cluttered mailboxes and unaddressed customer requests with free helpdesk. Automate processes to increase effectiveness, a success strategy. Eliminate cluttered mailboxes and unaddressed customer requests with free helpdesk. Automate processes to increase effectiveness, a success strategy. Cloud-hosted, ready, agile and free to use helpdesk. While simple to configure and customise. Highly secure and GDPR compliant. A dedicated, simple and customisable best free helpdesk portal with a fully-blown, feature-packed web based ticketing system, that is simple, intuitive and easy to use. Raiseaticket's free helpdesk provides enablement around how to deliver sucessful customer support. -
16
Helprace
Helprace
Create powerful teams and happy customers with Helprace. Helprace is a simple helpdesk software for customer support, offering integrated tools to deliver top-notch customer service. These include ticketing and email management, customer community, feedback, documents and knowledge base.Starting Price: $9.00/month/user -
17
Serval
Serval
Serval is an AI-native IT service management platform designed to automate help-desk requests, access management, and workflow building for modern teams. The solution supports natural-language input; users can describe the task they want automated, and Serval builds and deploys the workflow, presenting both a no-code UI and underlying editable code for technical teams to inspect. It handles help-desk resolution across Slack, Teams, email, or web portal; automates access requests (including just-in-time access, role-provisioning, deprovisioning, and custom policies) via integrations with identity providers and SSO systems; and surfaces analytics and insights on ticket volume, automation rate, SLA compliance, and team performance. The platform supports bi-directional sync with existing ticketing systems, pre-built workflows for faster deployment, and a public API for data integration. -
18
Adereso Helpdesk
Adereso
Centralize your Sales, Service or Support channels on a single screen Adereso Help Desk is the omnichannel platform that optimazes all your Customer Experience processes by reducing costs, automating operations, and controlling your team's performance. Connect the most popular channels to our App With our ticket system, no message is left unanswered. Offer personalized attention for each case. You'll be able to connect Facebook, Messenger, Chat en Vivo, E-mail, Twitter, WhatsApp and more altogether. With our helpdesk you will never lose the thread of the conversation. Each ticket has a record of conversations, so you won't have to ask the same question twice. Unifying tickets from different channels is easy with Adereso Helpdesk, take the conversation from one channel to another with our omnichannel function without any trouble. Send and receive images or files, such as a screenshot or a Facebook sticker. Adereso Helpdesk makes your conversations more dynamic. -
19
Jitbit Help Desk
Jitbit
Jitbit Help Desk is a helpdesk ticketing system offered both as a SaaS subscription and on-premises installation. It has everything you expect from a helpdesk: email ticketing, live chat, knowledge base, live chat with chat bots, file attachments, and a powerful automation engine that executes predefined workflows for you. Don't get us wrong, we have everything - live chat, integrations, knowledge base, even chatbots but our primary focus is email. We spent years polishing our email ticketing system. We support IMAP, native MS Exchange protocols, POP3, SMTP etc. We have built-in anti-spam, deduping, and email flood protection. We even provide built-in mailboxes for our SaaS customers, if you don't already have one. Deliver awesome support to your customers. Jitbit Help Desk ticketing system is dead simple, amazingly powerful and takes seconds to set up. Just forward support emails to the helpdesk app and start managing tickets.Starting Price: $13 per month -
20
Capacity
Capacity
Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees. The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate your helpdesk, processes, and decisions in real time. Key Benefits: Grow revenue with lower costs. Reduce the time and money spent answering repetitive questions with a new kind of helpdesk that enables you to escalate from tier-0 to tier-1 support with ease. Increase employee engagement. Employees are inundated with emails, phone calls, shoulder taps, and tickets. Empower your team with instant access to centralized knowledge, so your support team can focus on strategic goals and tasks that require higher-level thinking. Improve customer satisfaction. Customers have a lot of questions. Give your customers the experience they deserve with instant answers to their FAQs 24/7. -
21
Support.cc
500apps
500apps' Support.cc is an all-in-one helpdesk ticketing system that gives your clients faster and more helpful support. It aids in customer service, productivity, customer happiness, and time and money savings. In your customer support software, you may handle tickets and provide a knowledge base to take care of all of your customers' demands with minimal effort. For $14.99 per month, subscribers have access to 37+ apps.Starting Price: $14.99 per month -
22
everything HelpDesk
GroupLink
everything HelpDesk is a simple web-based help desk solutions specially created for K-12 and local and state governments. Developed by GroupLink, a leading K-12 and government help desk, this robust help desk platform simplifies incident requests, increases productivity, and improves end-user satisfaction. everything HelpDesk provides a host of features that enable organizations to streamline and track issues, and report progress. These include email and calendar Integration, ZENworks and directory integration, asset discovery, mass ticket updates, multi-departmental service desk solution, iPhone and Android specialized interface, and more.Starting Price: $20.00/month/user -
23
ClickDesk
ClickDesk
Convert your visitors to happy customers. Bring conversations to life through voice and video chats. Put a face to your business and a voice to your answers. Chat with web visitors in real-time. The easiest live chat app on the planet! Voice chat and video chat are browser-based. No installation is required. HelpDesk is Automatically integrated with our live chat tool to keep you on top of issues. Call Social Toolbars Increase social media traffic. Bring Twitter and Facebook into our live chat app. helpdesk Plugins One-click integrations with your favorite apps and plugins. Web Analytics Mobile App Take chats and manage tickets on the go using your mobile device. Take chats and manage tickets on the go using your mobile device. One-click integrations with your favorite apps and plugins. Increase social media traffic. Bring Twitter and Facebook into our live chat app.Starting Price: $9.99 per month -
24
Colligo Enterprise Suite for Microsoft 365
Colligo Networks
Help people capture emails and content, find content more efficiently, work more productively, automate workflows, improve team collaboration among team members, all while protecting your data in your SharePoint. Streamline your business processes, SharePoint workflow, and meet your business needs with our SharePoint solutions. Colligo’s Microsoft 365 SharePoint solutions were skillfully developed by our SharePoint experts to help organizations become more effective. At Colligo, we use SharePoint web parts and custom solutions to not only help businesses improve SharePoint user experience and Microsoft 365 app functionality, but they also help to protect your data in your SharePoint intranet. Our email management, document management, and content management tools help organizations to simplify knowledge and records management and compliance and get the most from their SharePoint investment. -
25
Awesome Support
Structured Markets Group
Make customer support a breeze from within your wordPress site. Every action ever taken on every ticket is logged. You’re in complete control! Trigger automatic emails on six key events such as new ticket, ticket replied etc. All text and graphics is completely within your control. Get even more email options and events with our premium add-ons. Assign tickets to the agent with the least number of open tickets. Use our smart-agent add-on for even more sophisticated ticket routing. Add custom fields to your ticket forms, choosing from 13 field types – the most of any helpdesk plugin! Use our premium custom-fields add-on for even more power. Integrate complex logic and powerful forms with the Gravity Forms bridge. What use is a ticket if clients can’t attach files? Multiple attachments to each ticket is supported right out of the box – even in the free version!Starting Price: $149 per year -
26
SutiDesk
SutiSoft
SutiDesk is an easy to use online helpdesk software solution designed for customer support in organizations of any size. Its collaborative and intuitive design helps resolve customer issues quickly and meaningfully while providing complete control over support requests and questions. SutiDesk enables companies to manage and track support tickets and all related activities from a single unified platform. SutiDesk is easy to deploy and no installation is required. Reduce ticket resolution times and support costs. Access from any device, anytime. Provide best-in-class support ticket management capabilities. Streamline customer support services. Automated email to ticket creation. Automated customer case management. Maintain consistent support across new and existing customers. Collect and manage support tickets from multiple sources. Provide personal support to your customers. Full featured solution to accommodate growth. -
27
Quest Content Matrix
Quest Software
Conquer your next SharePoint or Microsoft 365 migration. Migrating your SharePoint environment is complicated and time-consuming. But what if you could migrate from legacy SharePoint environments to newer SharePoint versions or Office 365 with less risk and more automation? Content Matrix makes it possible, offering the scalability to suit your evolving needs and project timelines. Migrate directly into SharePoint or SharePoint Online with less risk, fewer scripts and more automation. Content Matrix migrates all of your content from older SharePoint versions into a new environment without incremental upgrades. Move metadata, customizations, workflows, permissions, information architecture, Nintex forms and workflows, and Record Center sites quickly without impacting users. Scale your high-speed SharePoint migration by automatically distributing workloads across any number of machines, running multiple migrations simultaneously. -
28
SharePoint Flex
LookOut Software
SharePoint Flex CRM supports all sizes of businesses invested in SharePoint, to streamline the management of related data. We enhance what SharePoint already does well and build upon areas of weakness. Your business will benefit from our 20 years experience building relationship management software. SharePoint Flex supports operational improvements. Streamline business processes, reduce costs, and improve human output and results while utilizing your existing SharePoint infrastructure. Flex helps you structure and manage information so that you gain insight into your operations. Designed to enhance the value and functionality of SharePoint, SharePoint Flex enables the rapid development of unique and scalable information, and relationship management solutions. Leveraging your existing investment in SharePoint with an affordable, yet powerful solution, like Flex, is, we believe, a smart business decision. Users know SharePoint, Flex makes that even easier.Starting Price: $18 per month -
29
Dockit Metadata Manager
Vyapin Software Systems
Dockit Metadata Manager for SharePoint allows you to take control of all aspects of metadata management in your SharePoint. As everyone knows, SharePoint content without proper metadata renders SharePoint to be just a storage repository resulting in very poor user adoption and gross under-utilization of the powerful capabilities of SharePoint. Irrespective of whether you have a well-settled, ongoing production SharePoint environment or you have just begun to streamline your SharePoint metadata before or after your SharePoint migration, you need to have complete control on how your SharePoint metadata is organized and how it needs to be monitored and managed. Discover your SharePoint metadata across various elements such as sites, lists, libraries, and so on. Discover the metadata present in your file shares and folders before your SharePoint migration. You first need to know what is out there in order to further take action on your metadata. -
30
Dockit Migrator
Vyapin Software Systems
Migrate your content repositories from File Shares, older versions of SharePoint, legacy Document Management systems and other third-party Content repository solutions. Vyapin’s enterprise-grade, feature rich, user-friendly migration tool for SharePoint and Office 365 takes care of the most daunting challenges that crop up during SharePoint migration. Vyapin’s SharePoint migration solution needs no introduction. Our history speaks for us! We were one of the earliest ones to release the very first File Share to SharePoint migration tools for customers worldwide. Vyapin’s SharePoint migration software has assisted several thousands of customers in handling their complex migration scenarios either it is SharePoint Online or on premise for over 18 years with great finesse.Starting Price: $1,199 -
31
Sugester
Sugester
Sugester is a powerful and efficient helpdesk for your business. Stop losing customers due to long response times. Sugester helps you collect and sort through incoming messages, assign team members to deal with each question and monitor their resolution. Providing stellar customer support has never been so simple. Cut down on helpdesk costs by helping your customers help themselves. Sugester makes it easy to share how-to's, FAQs and solutions to common problems. Not every issue requires the involvement of your team. Publish help materials online to save money and provide a 24/7/365 support channel. A good helpdesk has to monitor customer communications across all channels. With Sugester no customer question will fall through the cracks again: everything is collected and presented to your team on a single, clean page.Starting Price: $9 per user per month -
32
Tier2 Tickets
Tier2 Technologies
Help end users to submit the perfect ticket every time, even when their device is offline. Save technician time diagnosing problems through verbose, real-time diagnostics from the exact time of the issue, including a slide show of the steps leading up to the issue before your user submits the ticket (fantastic for resolving intermittent and impossible-to-reproduce problems!), and close more sales with the optional physical, brandable Helpdesk Button, providing “help at the push of a button”. -
33
Trakdesk
Trakdesk
A fully customizable customer support software and helpdesk solution with all the necessary tools to provide exceptional customer support while earning customers smiles. Trakdesk is a company born out of necessity. We felt that the current market for customer support software had become stagnant - we were completely disillusioned with what was available. Not only was the software available sluggish and outdated, it also had very limited user features and an unfriendly UI. Due to this restricted nature, customer service agents were having to utilize a number of different applications to do one job. This is both frustrating for the agent and for the customer. Ultimately, the customer is left feeling disenchanted about the company they were dealing with. Ticket management in any ticketing system is extremely important.Starting Price: $11.99 per user per month -
34
SPListX for SharePoint
Vyapin Software Systems
SPListX for SharePoint is a powerful rule-based query engine application to export document / picture library contents and associated metadata and list items, including associated file attachments to Windows File System. Export SharePoint site, libraries, folders, documents, list items, version histories, metadata and permissions to the desired destination location in Windows File System. SPListX supports SharePoint 2019 / SharePoint 2016 / SharePoint 2013 / SharePoint 2010 / SharePoint 2007 / SharePoint 2003 & Office 365.Starting Price: $1,299.00 -
35
Webtrends
Webtrends
To get the most out of your SharePoint environment, you need to know how it’s being used and if it’s creating a return on your investment. Webtrends Analytics for SharePoint was designed specifically to understand the details of SharePoint and is used by leading enterprises worldwide to measure user behavior and increase ROI. Making an investment in SharePoint can involve multiple teams and stakeholders, complex design, deployment and training, and the migration of thousands of critical assets into the platform. With such a commitment, it’s important to know that it’s performing as expected. With Webtrends Analytics for SharePoint, you can prove exactly how SharePoint is delivering value to your organization through reports on traffic, content, engagement, and technology segmented by User or any user attribute (e.g. Department, Location, etc.). With a wealth of out-of-the-box reports, Webtrends offers the leading measurement solution for SharePoint. -
36
CB D365 SharePoint Permission Replicator
Connecting Software
CB Dynamics 365 to SharePoint Permissions Replicator closes this security gap and keeps your documents safe by an automatic synchronization of Dynamics 365 privileges with SharePoint permissions. It’s the only out-of-the-box solution on the market to do this. Ensure safety & security to all your Dynamics 365 / CRM documents stored in SharePoint folders, fully automated. No more potential losses of sensitive data, reputational risks or GDPR infringement. Our solution replicates the D365 permission schema and ensures your SharePoint folders match your CRM security model. CB Replicator monitors privilege changes for D365 data items in the background and synchronizes these changes to respective items in SharePoint - automatically and instantaneously. Great in combination with SharePoint Structure Creator and CB D365 Seamless Attachment Extractor.Starting Price: $4 User /Month -
37
Sparrow
Customer Experience Lab
Unify and align the management applications across business functions between front end & back end. Widely used in the contact centre the unified agent desktop pulls data from multiple back end systems and makes it available in an unified view. This helps in faster resolution of issues, decision making and more first call resolutions with a significant reduction in AHT. With an integrated CRM and enterprise ticketing system, interactions can be raised and assigned to any department instantly. A collaborated operations management module which aligns the market survey, Debt collections, Sales automation & call centre helpdesk with an integrated ticketing system. It integrates data from multiple sources and provides trends and analysis. It provides comprehensive functionalities for creating reports. The business user can make sense of the data by creating dashboards. These dashboards can be of both real time and historical data which can be used for monitoring. -
38
Vorex
Kaseya
Easily Create, Manage and Resolve all IT Service Requests and Tickets. Easily create, manage and resolve all your IT service requests and tickets. Reduce the number of service tickets generated and resolve IT incidents faster. About one third the price of competing solutions. Resolve IT service tickets 40% faster with seamless VSA integration. Allow your technicians to work efficiently and seamlessly across tools and access the right information when and where they need it. Spend less time tracking tickets and more time making customers happy with a complete IT helpdesk ticketing solution. Effectively staff and manage IT projects and get real-time project status reports. Improve forecasting through comprehensive project management. The Vorex Service Desk dashboard provides real-time information on the progress and status of tickets. Easily generate custom reports; and gain insights to make the right business decisions quickly and confidently.Starting Price: $10.00/month/user -
39
VirtoSoftware
VirtoSoftware
Show all your events from multiple data sources including Exchange Calendar (Outlook), Google Calendar, SalesForce Calendar, Sharepoint List, SQL Tables or XML and have different views for your easy navigation and reference in single space. Manage multiple Office 365 Calendars in SharePoint Online and MS Teams. Virto Calendar Overlay App provides quick access to all your calendars in one centralized location. Boost the productivity of your marketing department with help of two Virto apps. Manage your SharePoint tasks with a feature-rich and highly customizable SharePoint project management solution, designed for displaying and managing SharePoint tasks in Gantt view. Office 365 Gantt Chart App manages SharePoint list items in a Gantt chart view to see a graphical representation of how a team's tasks relate over time. SharePoint Bulk File Upload Web Part is an easy and simple tool to upload multiple files or documents to a SharePoint document library.Starting Price: $299 one-time payment -
40
Total Support HelpDesk
Resource Dynamics
Total Support HelpDesk is a simple, easy to use SERVER|CLIENT solution. Running Stand Alone w/ built-in CRM. Or, if you already have an external contact manager such as Act!, MicrosoftSQL Contacts, Oracle, Sysbase ASE, we integrate as a HelpDesk Add-on. Deploy your database anywhere! LAN or place into a Cloud Server environment. With easy user access from anywhere-anytime, right from your PC. Total Support HelpDesk is for any company or organization that needs to track calls/emails from their clients. From inception to resolution! With built in Work Flow, Total Support HelpDesk gives you the ability to confirm and reassure your clients that their inquiries are being processed with the highest importance needed to provide them with a resolution as quickly as possible. With custom Priorities and Priority Escalation, you will never have an inquiry slip through the cracks.Starting Price: $195 one-time payment -
41
imDocShare
KLoBot
imDocShare - Live view, Edit, and Sync iManage content in Microsoft Teams, SharePoint and Web apps. imDocShare allows your firm to Live View, Edit, and Sync iManage Content within Microsoft SharePoint or Microsoft Teams. imDocShare deploys as a SharePoint add-in in your Microsoft 365 SharePoint Online or SharePoint on-premises farm via providing a set of WebParts for use on modern page or classic page. imDocShare can be downloaded and installed from Microsoft Teams Apps Store to view and edit iManage content within Microsoft Teams Channel Conversations. -
42
Trend Micro PortalProtect
Trend Micro
Many organizations use Microsoft SharePoint to connect with employees, partners, and customers for real-time collaboration. SharePoint capabilities enable businesses to move beyond simple content repositories, helping employees build team sites, create intranet and extranet portals, utilize wikis and blogs, and create social communities. These dynamic collaboration environments help improve your productivity, but they also increase your security risks, especially when opened to external parties. Trend Micro PortalProtect secures your collaborations with a dedicated layer of protection that guards against malware, malicious links, and other threats that SharePoint administrators are often unaware of. Its web reputation technology blocks malicious links from entering your web portals, while its powerful content filtering scans both files and web components of SharePoint. -
43
Kintivo Forms
Kintivo
Kintivo Forms Anywhere for SharePoint (including Office 365) allows you to easily design SharePoint forms without code, including a responsive look & feel, branding, and custom actions. Build sophisticated mobile-friendly SharePoint forms for SharePoint and SharePoint Online (Office 365) using a browser-based form builder that supports your own design for any device and screen size. Form preview mode allows you to be sure your forms are exactly the way you want them prior to publishing. Publish your forms anywhere, and save data to SharePoint or Office 365. Secure forms using SSL and Google ReCaptcha anti-spambot technology. Choose a professional theme or your own rich HTML. Put your forms virtually anywhere using embed code (similar to YouTube). The form itself may be placed on any web page, ANYWHERE. This includes SharePoint, SharePoint Online, or on any website, CMS, or eCommerce site. You can even attach the form to an email and the form will still post to your SharePoint list!Starting Price: $498 per year -
44
PDF forms for SharePoint
PDF Share Forms
Get all the PDF benefits, fixed layout, easy to print, smart archival, compliance, accessibility, attachments, business stages, workflow actions, digital signatures, notifications, and many more. With PDF Share Forms solutions complex SharePoint forms became more user friendly. Automatic form field data extraction and synchronization with SharePoint columns is enhanced with the ability to use different external data sources. Use SharePoint lists or external databases as a source for cascading drop-down lists. The only PDF form product family that empowers non-developers without compromising on the necessity for complex and compliant SharePoint forms. It takes less than two minutes to integrate forms like W9, I9 (Employment Verification Form) and start filling those in. Works on mobile devices. Online and offline. Deploy and sync PDF forms to SharePoint on your own server or run it cloud basedStarting Price: $995 per year -
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SharePoint Farm Reporter
Vyapin Software Systems
Vyapin SharePoint Reporting solution’s latest version (SharePoint Farm Reporter) has several new improvements and significant additions to its SharePoint Audit reports. This SharePoint report displays information about the custom events that occurred in the list items including changes in workflow settings during the recent ‘N’ days or for the given date range. Shows the SharePoint report of audit events that were deleted from the SharePoint Database in the recent ‘N’ days or the given date range. View the SharePoint audit settings that were changed in the site collection in the recent ‘N’ days or for the given date range with this report. This report displays information about all the SharePoint site templates available in the site collection. Audit Permission Level Changes: The inherited permission levels that were broken in the SharePoint site in each site during the recent ‘N’ days or for the given date range can be audited using this modified report. -
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Hubfly
Hubfly
Creating solutions that your customers and employees love. We work with businesses and startups to build future-proof solutions through innovation and thought leadership. Hubfly helped a startup in ideation, design & development of a B2C mobile app. Helping you with automation of administration and compliance for Microsoft 365. Automating the on-filed quality monitoring process for a foundry, brought down rejection rates by 7%. Fostering Internal Communication and Employee Engagement with Hubfly's intranet in a box built for SharePoint and Office 365. If you are looking to set up SharePoint for your company or implement best practices on how to best use SharePoint, our team of experts can help you define your information architecture, manage user permissions and plan for a successful rollout. Your SharePoint can be the go-to portal for your employees to know about the happenings within your company, to collaborate & communicate and add value.Starting Price: $10 per month -
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ReplyDesk
ReplyDesk
ReplyDesk is a multichannel ecommerce helpdesk designed to help ecommerce sellers manage their customer communication channels more efficiently. Featuring integrations for leading online marketplaces, including Amazon and Etsy, webstore shopping cart platforms like BigCommerce and Shopify, email platforms like Gmail and Outlook, and social media platforms like Instagram and Twitter, plus many more, ReplyDesk offers an all-in-one solution for customer communication management. ReplyDesk also includes a variety of smart help desk tools and automated help desk features like SLA timers, AI-generated responses and ticket summaries, automatic ticket routing, and more, making it easier for sellers to manage both their multi-channel customer tickets and their service agent teams. Finally, ReplyDesk has an integrated multichannel order management platform, so sellers can manage both customer orders and communications from multiple channels from one place.Starting Price: $0 -
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ElevatePoint
Coldwater Software
Realize the benefits of a digital workplace solution including a modern SharePoint intranet — intranet news, a chatbot driven by AI, as well as connections with Microsoft Teams and Office 365. It’s all possible with ElevatePoint. Use our team's proven processes, templates and guidance to reduce complexity and risk. Assess, strategize, get a roadmap, and plan your intranet. Gain access to decades of Microsoft experience and deep expertise in SharePoint and O365. Transform communications. Personalize and target employee communication for more relevant information. Empower employees with two-way communication and enable them to go social. Keep employees productive by monitoring and improving your intranet over time. Use our expertise to ensure governance of an intranet that employees will love. Continue to evolve along with Microsoft's new features and capabilities in SharePoint and O365.Starting Price: $2 per user per month -
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Artologik HelpDesk
Artisan Global Media
Artologik HelpDesk is a success because we value relations. Your story inspires us, and we are passionate about providing the foundation that helps you give quality support. Trust more than three decades of experience. Streamline your channels. Employ omnichannel ticket registration to simplify support. Support your team. Use dashboards and collaboration features to handle tickets smoothly. Analyse and improve. Use report engines to identify and follow up on improvement areas. Save solved tickets. Build your FAQ by adding finished cases and work more effectively. Strengthen your brand by giving technical assistance or instructions for use. Build customer relations while managing complaints, returns, and refunds. Provide your organisation with a tool to manage HR questions about salary, agreements, etc.Starting Price: €160 per month -
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Vision Helpdesk
Vision Helpdesk
Vision Helpdesk product is a 15-year-old veteran and pioneer in the Satellite helpdesk industry, currently trusted by 20,000+ companies. They dominate the market with their three product service platform that helps manage Customer Support for small to enterprise-level business; Vision Helpdesk offers solutions that involve Help Desk Software (Multi-Channel Help Desk), Satellite Help Desk (Multi Company Help Desk), IT Service Desk (ITIL/ITSM Help Desk) and Live Chat Software. Vision Helpdesk is specifically designed to support multiple companies/ brands/products on one centralized location, without needing to integrate third-party programs. Users can easily load the cloud-based version or on-premises version. Leaders at Vision Helpdesk believe that they can deliver all possible features that will simplify your day-to-day customer interaction and will give you perfect control over the information flow in your organization.Starting Price: $8.00/month/user
