Alternatives to ITFlow
Compare ITFlow alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to ITFlow in 2026. Compare features, ratings, user reviews, pricing, and more from ITFlow competitors and alternatives in order to make an informed decision for your business.
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1
Atera
Atera
Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards. -
2
Thinfinity Workspace
Cybele Software, Inc.
Thinfinity® Workspace 7 is a comprehensive, secure platform that offers a zero-trust approach, enabling secure and contextual access to corporate virtual desktops, virtual applications, internal web apps, SaaS, and files, whether they are on Windows, Linux, or mainframes. It supports various deployment models, including cloud, on-premise, and hybrid settings, and can be deployed on any cloud provider of your choice. With its proprietary reverse gateway technology, Thinfinity® Remote Workspace 7 ensures secure reverse connections over SSL with TLS 1.3 encryption. This robust approach doesn't require client-side installations, firewall modifications, or the opening of inbound ports on your network, thereby enhancing the security infrastructure of your business. The platform ensures all browser-based connections are secured over HTTPS, offering a wide variety of authentication options, from straightforward User/Password to sophisticated Active Directory authentication. -
3
ConnectWise ScreenConnect
ConnectWise
ConnectWise ScreenConnect, formerly ConnectWise Control, is a remote support solution for Managed Service Providers (MSP), Value Added Resellers (VAR), internal IT teams, and managed security providers. Fast, reliable, secure, and simple to use, ConnectWise ScreenConnect helps businesses solve their customers' issues faster from any location. The platform features remote support, remote access, remote meeting, customization, and integrations with leading business tools. Raise the bar for remote support and reduce customer downtime. Give technicians the ability to deliver superior service through reliable, direct connections to access desktops, mobile devices, and more when needed. Fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. Not sure which version you need? Try all the features and we'll guide you on the best fit for your situation. Free 14-day trial, no credit card required.Starting Price: $27 per month -
4
ConnectWise PSA
ConnectWise
ConnectWise PSA, formerly ConnectWise Manage, is a robust business management platform made for companies that offer, service, and support technology. Trusted by more than 100,000 users, ConnectWise PSA offers a wealth of features that enables teams to achieve greater accountability, operational efficiency, and profitability. The platform comes with help desk, time tracking and billing, project management, account management, agreements, sales and marketing, procurement, and reporting tools. -
5
NMIS
FirstWave
FirstWave’s NMIS is a complete network management system that provides fault, performance, and configuration management, performance graphs, and threshold alerts. Business rules allow for highly granular notification policies with many types of notification methods. NMIS consolidates multiple tools into one system, ready for Network Engineers to use. Scalable, flexible, open, and simple to implement and maintain, NMIS is the Network Management System that underpins the operations of over one hundred thousand organizations worldwide – making it one of the most widely used open-source Network Management Systems in the world today. FirstWave enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.Starting Price: $0 -
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Cynet empowers MSPs and MSSPs with a comprehensive, fully managed cybersecurity platform that consolidates essential security functions into a single, easy-to-use solution. Cynet simplifies cybersecurity management, reduces operational overhead, and lowers costs by eliminating the need for multiple vendors and complex integrations. The platform provides multi-layered breach protection, offering robust security for endpoints, networks, and SaaS/Cloud environments. Cynet’s advanced automation streamlines incident response, ensuring rapid detection, prevention, and resolution of threats. Additionally, the platform is backed by Cynet’s 24/7 Security Operations Center (SOC), where the expert CyOps team delivers around-the-clock monitoring and support to safeguard all client environments. By partnering with Cynet, You can offer your clients advanced, proactive cybersecurity services while optimizing efficiency. Discover how Cynet can transform your security offerings today.
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7
N-able N‑central
N-able
Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business -
8
N‑able Passportal
N-able
N‑able™ Passportal™ provides simple yet secure password and documentation management tailored for the operations of an MSP and ITSP. The platform is cloud-based and offers channel partners automated password protection and makes storing, managing, and retrieving passwords and client knowledge quick and easy from virtually any connected device. The N‑able™ Passportal™ product suite also offers value-added service products including Documentation Manager™, Blink™ and Site™ all of which promote compliance with industry regulations and help protect businesses from data breaches, cybersecurity threats, and network vulnerabilities.Starting Price: $18.00/month -
9
Martello Vantage DX
Martello
Managing Microsoft Teams and Microsoft Office 365 application performance requires deep insight into the real user experience as well as coordination between IT departments and service providers that each work with different tools with different objectives. IT teams often struggle to qualify and solve application performance or voice quality issues because available data from user feedback and traditional monitoring tools don’t provide substantial insight into the user experience. Martello Vantage DX™ gives IT teams complete end-to-end visibility of Microsoft 365 user experience to rapidly detect and resolve problems before they impact the user experience. Detect, alert and anticipate user experience challenges. Qualify and prioritize IT and third-party issues impacting Microsoft Teams and Microsoft Office 365. Ensure optimal Microsoft service productivity for your business lines. -
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Splashtop Remote Support
Splashtop
Remotely support internal and client computers with unattended remote access and provide users with remote access. Whether you’re just getting started with remote support tools, or looking to find an alternative to another product due to high prices, Splashtop Remote Support is the solution for you. Splashtop Remote Support is a best-in-class remote support tool that gives you the freedom to remote into your managed computers from any device, at any time, thanks to our fast, high definition connections.Starting Price: $40/month for 25 computers -
11
ServiceDesk Plus MSP
ManageEngine
ServiceDesk Plus MSP is a web-based, full-fledged ITSM suite designed specifically for managed service providers. This all-in-one ITSM solution delivers a comprehensive help desk, service desk, account management, asset management, remote controls, and advanced reporting in a multi-tenant architecture with robust data segregation. It empowers service providers to offer services and support to multiple clients with centralized controls. Managing a number of accounts can be challenging without a tool to process and organize tasks for each account separately. It is easy to mix up contacts or services, miss SLAs, or simply not have enough time to finish all the necessary tasks when handling multiple companies. With account management, these mix ups and delays can be overcome. MSPs face the unique challenge of providing IT services to organizations that have multiple contacts, service level agreements, and work processes.Starting Price: $1445 per year -
12
Startly
Startly Labs
Startly is an all-in-one IT Service Management (ITSM) and Professional Services platform built by IT professionals for IT professionals. Designed for service delivery organizations, it unifies project management, service desk, asset tracking, and financial management in a single solution. Startly helps teams streamline operations, resolve tickets faster, and monitor profitability—all while maintaining customer satisfaction through real-time SLA tracking and surveys. The platform includes a CMDB, change management, and knowledge base tools that enhance operational visibility and compliance. With measurable results like 80% faster project completion and 85% lower application costs, Startly empowers IT businesses to operate efficiently and profitably. Simple to deploy and easy to scale, Startly is the smarter way to manage IT services end to end.Starting Price: $8 per month -
13
Spiceworks MSP
Spiceworks
With a little know-how, you can make Spiceworks your mission control for all the networks you serve. Spiceworks allows you to collect network info from all your client sites (over secure HTTPS), then consolidate and manage it all from one single, convenient spot! After a quick setup in Spiceworks, each of your clients can have their very own custom user portal to submit help desk tickets, and they’ll all get funneled to your central Spiceworks installation. The multi-site help desk management capabilities provide each client with their own Active Directory authentication for security. You can also easily browse all your open help tickets in the same place, auto-assign tickets to your team based on client, create detailed reports, and more! IT’s on the go! Open, close, assign, and even respond to help desk tickets right from your mobile device, all with a few simple text commands. Now you can manage all client requests whether you’re onsite, at lunch, or even on the golf course! -
14
CloudRadial
Azurative
Show Your Clients What a Modern MSP Looks Like. In one single white-labeled client portal, powered with automation, provide Ticketing, Service Catalog, Reporting, vCIO/QBR Automation, Client Training, Client Communication, and a Client Intranet. Fully integrated with Office 365, ConnectWise, Autotask, Syncro or BMS. A single integrated and secure platform to run all of your client touch points. Create a seamless and automated client experience all the way from ticketing to account management. Showcase your service catalog and make it easy to work with and buy from your MSP. The information clients provide about their IT problems and the information you need to fix them are rarely the same thing. That’s why CloudRadial has fully customizable intake questions and ticket triaging. To get the info you need and get it to the right place. Your client wants to use a client portal to request service from you, but you have to give them a reason to use it.Starting Price: $195 per month -
15
ScalePad Backup Radar
ScalePad
ScalePad Backup Radar is an automated, cloud-native backup monitoring and reporting solution designed specifically for managed service providers. It consolidates backup statuses across servers, workstations, VMs, and NAS devices from over 300 integrations (including major RMM, PSA, and backup tools), presenting them in a customizable dashboard. It highlights gaps, supports trend analysis, and surfaces only actionable alerts through intelligent ticketing that groups, appends, and auto-closes notifications to avoid noise. Backup Radar also delivers color-coded, white-label reports with flexible scheduling, which can be embedded within ScalePad’s Lifecycle Manager for unified client insights. It adheres to SOC 2 Type II and ISO 27001 cybersecurity standards and offers seamless API-powered PSA ticket integrations to automate incident workflows and maintain compliance.Starting Price: $99 per month -
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Kaseya BMS
Kaseya
Kaseya BMS is a next-generation Professional Services Automation (PSA) software designed to boost productivity by simplifying IT service delivery and business operations. It provides a single console to manage ticketing, project and task management, billing, quoting, and remote support. With AI-powered tools for faster ticket resolution and integrated documentation, Kaseya BMS helps IT teams streamline workflows, improve collaboration, and deliver exceptional customer service efficiently. -
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DeskDirector
DeskDirector
With DD Tech you can work on your ConnectWise and Autotask tickets anywhere, on any device. Fully customizable Service Catalog and superior Custom Forms to give quick and relevant first-contact support to your users. Stay connected to your users and keep providing excellent service with DD Chat. Send templated emails that allow the user to add notes to the tickets or start chats with your techs. From sharing tickets with clients to dynamic service experiences - DeskDirector can meet the needs of your MSP.Starting Price: $97 per month -
18
Acronis Automation
Acronis
Acronis Automation is a Professional Services Automation (PSA) solution tailored for modern Managed Service Providers (MSPs), designed to streamline and enhance business operations. It offers comprehensive features including service desk management, billing and invoicing automation, Customer Relationship Management (CRM), project management, stock inventory control, and Key Performance Indicator (KPI) reporting. By integrating natively with Acronis' Remote Monitoring and Management (RMM), cybersecurity, and data protection services within a single console, it enables MSPs to automate billing for various services, manage tickets efficiently, and gain valuable insights into business performance. This centralized approach not only reduces manual efforts but also improves client satisfaction and operational efficiency, empowering MSPs to make informed, data-driven decisions.Starting Price: $49.00/month/user -
19
ScalePad Cognition360
ScalePad
ScalePad Cognition360 transforms ConnectWise PSA ticket data into powerful, predictive business intelligence designed specifically for managed service providers. It offers over 130 interactive, drill‑down reports and benchmarks that surface root‑cause insights related to profitability, technician efficiency, ticket dynamics, project performance, agreement renewals, and more. By offloading reporting to a dedicated data warehouse, Cognition360 minimizes impact on production systems while enabling historical trend analysis and “what‑if” forecasting. Built-in machine learning and AI provide predictive analytics, allowing MSP executives and vCIOs to identify capacity constraints, hidden cost drivers, client-level profitability, and operational bottlenecks, often resulting in a 10–15 % increase in profitability. Integration is seamless for ConnectWise Manage users, requiring minimal setup and leveraging existing Power BI licenses for accessible report visualization.Starting Price: $449 per month -
20
Invarosoft
Invarosoft
Customer Experience Software Built for MSPs & IT Teams. Improve your CX, Productivity, Security & Communication by front-ending your PSA or ITSM tool with; Apps, Bots, Forms, Approvals, Sentiment Analysis, Push, Client Portal + more. Customize your App per client and increase customer satisfaction and NPS scores. It's one pane of glass customers love. Reduce support tickets by up to 10% with ITSupportBot™. Use our embedded 'Self-Service Bot' to stop unnecessary tickets and 'Smart Engineer Bot'. Improve engineer productivity by getting right ticket information the 1st time! Engineers are happier doing less admin. Get a powerful unique selling proposition that helps you deliver a remarkable experience, beat the competition and win more MRR deals.Starting Price: $189 per month -
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Atria
Atria
Growth isn’t guaranteed. That’s why we created Atria, the unified Active Directory, Workspace, and Microsoft 365 management portal that helps managed services providers like you scale more successfully. Atria gives you the solutions you need to automate and standardize service delivery, reducing helpdesk tickets and escalations dramatically improving operational efficiency. Whether you need to streamline service tickets and tasks, supercharge your helpdesk, or empower customers with self-service, Atria can help—and save you measurable time and money you’ll start realizing in no time. With over 20 years in the managed services industry, Atria is specifically designed to help your business grow. Most Helpdesk tools are either ticketing systems – capture info and then do the job, or Workflow – move the job around teams. Only Atria takes the actual tasks you do from user provisioning to license purchasing and streamlines them. -
22
N-able MSP Manager
N-able
You’re in this business to make money (and to provide outstanding IT service). Yet, too often, help desk software eats into profits by tying engineers up in overhead. N-able MSP Manager™ breaks this pattern by giving you the ability to capture the critical elements you need without bogging you down in minutia. MSP Manager helps you provide value that keeps your clients. Access all of your customer knowledge from one IT service management system. Make life convenient for your customers with your own brandable customer portal. Keep on top of your business’ health with crystal-clear dashboards and reports. Solve issues fast while onsite with our MSP Manager mobile app. Simplify logistics with easy and quick scheduling. Capture the essentials with quick ticketing that lets you get back to work. Every non-billable moment an engineer spends adding unnecessary details on a ticket costs your business. And over time, those costs can really add up. -
23
OpenFrame
Flamingo AI, Inc.
OpenFrame is an open-source IT and security platform built for MSPs who are done paying 30% of revenue to vendors. It unifies endpoint management, security monitoring, and automation into one platform—replacing expensive tools like ConnectWise, Kaseya, and Datto with vetted FOSS alternatives. The platform includes AI copilots (Fae for end-users, Mingo for technicians) that handle routine tasks and reduce labor costs. Multi-tenant architecture means you manage all your clients from a single pane of glass. Key capabilities: unified endpoint management and security monitoring, customizable workflows through modular architecture, AI-driven automation for common IT tasks, and community-driven development for continuous improvement. MSPs using OpenFrame typically reduce vendor payouts by 20-35% while improving EBITDA from 8-12% to 50-60%. Built on the same battle-tested open-source tools already running critical infrastructure worldwide. -
24
AI Autopilot
AI Autopilot
AI Autopilot is an advanced agentic AI automation platform designed specifically for MSPs to streamline IT operations with intelligent automation. It provides specialized AI agents that handle ticket triage, prioritization, routing, escalation, and SLA monitoring with MSP-grade accuracy. The system integrates natively with major PSA, RMM, documentation, and automation tools like ConnectWise, Autotask, Ninja RMM, IT Glue, Liongard, and Rewst. By automating repetitive tasks, AI Autopilot helps MSPs resolve tickets faster, reduce labor costs, and deliver 24/7 support coverage. Users can even enable ticket creation directly from Microsoft Teams and Slack for a frictionless support experience. With upcoming integrations like MCP, CrewAI, LangChain, and deep RPA orchestration, the platform continues to evolve into a next-generation multi-agent AI infrastructure for MSPs.Starting Price: $99/month -
25
Strategy Overview
Strategy Overview
Strategy Overview is a vCIO/QBR automation platform built by MSPs to streamline client strategic planning and digital transformation. It automates quarterly business reviews, including assessments, executive summaries, dashboards, roadmaps, budgets, and Office 365 and asset lifecycle reporting, via a modular template engine powered by the Arya AI agent. The system integrates with PSA/RMM tools (ConnectWise, Autotask, Kaseya BMS, Syncro, Halo PSA) and Office 365 to sync company data, assets, user lists, tickets, warranties, and licensing. Clients gain access to a fully white-labeled portal showcasing their strategy, health scores, asset and user data, tickets, budgets, and roadmaps. It updates warranty and asset information automatically, enabling MSPs to reduce QBR prep time from hours to minutes, standardize processes, surface security/compliance insights, drive proactive recommendations, and convert assessments into strategic revenue guidance.Starting Price: $60 per month -
26
Accelo
Accelo
Accelo is used and loved by professional service businesses around the world to manage their client work, profitably. The end-to-end cloud-based platform manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing and more, regardless of where you are. With an emphasis on time and money, the client work management platform gives you a holistic view of your most up-to-date business data and financial performance. Having client communications, activities and work centralized in a single platform, you always know where things are without having to ask for a status update. Accelo streamlines workflows and increases efficiency across the business and teams to enhance visibility and coordination, helping leaders to run the business and professionals to focus on the most important work. By harnessing powerful automation, managers are enabled to deliver projects on-time and within budget with ease.Starting Price: $24 / User / Product / Month -
27
Xurrent
Xurrent
Xurrent is an enterprise service management (ESM) solution for seamless collaboration between internal and external service providers. Xurrent is the only ESM solution that makes it possible for all internal departments, like IT, HR and Facilities, to work together seamlessly with each other, as well as with the managed service providers to which some services have been outsourced. In addition to supporting the ITIL processes, Xurrent also provides fully integrated knowledge management, time tracking and project management capabilities. For enterprise employees, Xurrent is the Self Service app that is always there for them whenever they need some help. Apart from Xurrent's ITSM and ESM capabilities that support the ITIL and KCS practices, Xurrent uniquely supports the SIAM approach. This management approach is becoming increasingly important as enterprises rely on ever-more external providers.Starting Price: $0 per month Freemium -
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Thread
Thread Magic
Thread is an AI-powered Service Desk platform built for MSPs that delivers agentic triage, automation, and seamless chat experiences — all without code. Designed to deploy in under 30 minutes, Thread integrates instantly with your PSA tools like ConnectWise, Autotask, and HaloPSA. Its AI agents automate intake, categorize tickets, and generate recaps and time entries, saving technicians up to 19 minutes per request. With a unified inbox, teams can manage conversations from Teams, Slack, or Messenger in one responsive workspace. Thread boosts operational efficiency, cuts overhead, and transforms the client experience with faster resolutions and 1:1 or group chat support. It’s the fastest way to scale your MSP service desk while maintaining exceptional service quality. -
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ManageEngine OpManager MSP
ManageEngine
OpManager MSP from ManageEngine is a comprehensive network monitoring and management tool tailored for service providers to monitor client network devices. It features an easy-to-use interface, streamlines management tasks, reduces workload, and helps optimize client network device performance. OpManager MSP offers network visualization capabilities for a consolidated view of multiple client networks. By automating basic troubleshooting, maintenance tasks, and analyzing network performance and trends, resources can be saved. The new NCM add-on in OpManager MSP allows managed service providers to efficiently manage network configurations, compliance, and identify firmware vulnerabilities for improved security. This tool simplifies the management of multi-client networks and various network components, eliminating the need for multiple tools.Starting Price: $795 -
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Virtuozzo
Virtuozzo
Virtuozzo, is a global leader in alternative cloud enablement, providing unique, purpose-built software which enables infrastructure and platform solutions to over 600 service providers around the world. Performance, flexibility, and ease of use define the product line up. Our partners can quickly, cost effectively and profitably create alternative private, public, hybrid or multi-clouds, rivalling those from major cloud providers, but with greater ROI, and customization. Service providers and enterprises can choose between various products and capabilities, using software defined networking, storage and powerful compute management and monitoring. Virtuozzo’s primary products allow for the rapid construction of virtual private servers (VPS), IaaS, PaaS, Storage-as-a-Service, Kubernetes-as-a-Service, WordPress-as-a-Service and Anything-as-a-Service (XaaS). -
31
RG System
RG System
Designed for MSPs and IT Professionals, RG System provides a SaaS IT Management platform that combines RMM, Data Backup & Restore and Endpoint Security on a centric portal. With RG System, you protect your whole IT infrastructure - servers, workstations and devices - and you benefit from unique Bitdefender GravityZone Business Security and Dell EMC Avamar integration. Remote access, patch management, ticketing, reporting, VMs backup, replication, firewall... you manage and secure your IT environments from the same web based interface. The portal is affordable, easy-to-use and on a pay as you go model. Make IT Easy, that's what we do!Starting Price: $1.50 -
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IntegriBill
Sandy Beaches Software
IntegriBill, our 5th generation telecom billing and customer service application, was built to increase voice providers' profitability by meeting regulatory compliance requirements, improving productivity, minimizing fees and taxes, reducing churn and providing best in class management tools. All this has been accomplished by listening to our clients for more than 30 years. A few of the many features the application offers include: • Invoice Creation • Fully Integrated Tax Engine • Tax Mapping assistance • Jurisdiction determination and rating of call detail records • RESTful API • Traffic Analysis for Federal Universal Service Fund minimization • PIU Adjustments • Proper taxation of bundled sales items • White Label billing • ACH / Credit Card integration • Tax Exemption tracking SBS ensures that subscribers’ invoices are always in compliance with taxing authorities, including the assurance that your clients aren’t overpaying for telecom taxes.Starting Price: $760.00 -
33
CyberQP
CyberQP
We provide privileged access management for MSPs, including protecting customer admin accounts and securing the identities of their customers. At CyberQP we believe that MSPs are the only solution to the cyber problem for small and medium businesses. That’s why we take our partnership with the MSP community so seriously. Create accounts and passwords on-demand when technicians need them with leading-edge security and zero-standing privilege. Automate tasks and manage privileged, admin, and service accounts across environments. Protect organizations from internal and external threats by verifying the identities of people who call your help desk in less than 30 seconds. Empower your MSP’s technicians to manage and control who has privileged access for specified periods of time. For MSPs, it can be difficult to discover admin and privileged accounts across their customer base. With our automation, we make it effortless.Starting Price: $300 per month -
34
HappySat
Invarosoft
HappySat is a customer feedback platform built for MSPs that streamlines both CSAT (Customer Satisfaction) and NPS (Net Promoter Score) surveys through integration with PSA tools. It captures client feedback via a four-smiley-face CSAT system for everyday tickets, projects, and onboarding, while NPS surveys measure overall satisfaction. It provides real-time reporting and alerts, enabling MSPs to celebrate successes and promptly address negative responses. Seamless embedded survey functionality (via snippet code) works with major PSA systems, such as ConnectWise, Autotask, Kaseya BMS, Halo PSA, Syncro, and RepairShopr, making setup quick and centralizing feedback within existing workflows. HappySat can be used standalone or as part of Invarosoft’s Stack Saver bundles, offering comprehensive feedback collection and analysis in one platform.Starting Price: $49 per month -
35
Opsview
Opsview
Opsview monitors operating systems, networks, cloud, VMs, containers, databases, applications, and more. Business Service Monitoring, or BSM, allows you a much-enhanced view into your IT infrastructure – as opposed to looking at your infrastructure on a Host by Host basis. Your monitoring solution will understand resiliency, service / operational availability (SLA/OLA), and more. 200+ Opsview supported Opspacks and 4500+ plugins via the Nagios Exchange allow your business to quickly monitor IT infrastructure, public and private cloud services, VMs, containers, databases, and applications. If your business already has existing ticketing, notification, and analytics systems, the Opsview API allows for easy two-way communication and workflow. Monitoring software without top-notch customer support isn't worth it. The Opsview Customer Success Team strives to create increasing value for our customers with their monitoring expertise. -
36
ContraForce
ContraForce
With ContraForce, orchestrate multi-tenant investigation workflows, automate security incident remediation, and deliver your own managed security service excellence. Keep costs low with scalable pricing and performance high with a platform architected for your operational needs. Bring velocity and scale to your existing Microsoft security stack with optimal workflows, built-in security engineering content, and enhanced multi-tenancy. Response automation that adapts to business context to enable defense for customers from endpoint to cloud, with no scripting, agents, or coding needed. One place to manage multiple Microsoft Defender and Sentinel customer tenants while managing Incidents and cases from other XDR, SIEM, and ticketing tools. You'll see your security alerts and data in one unified investigation experience. You can operate your threat detection, investigations, and response workflows all within ContraForce. -
37
Owlytica
Owlytica
IT resellers face the very complex process of selling, tracking and renewing IT assets - but it doesn't have to be this way. Going beyond simply quoting, Owlytica simplifies the process of selling and renewing IT assets, converting line items into valuable assets for contract, renewals, ticketing and upselling. Now IT resellers can have a tool to streamline operations and enhance profitability. Ideal for VARs and MSPs, get quoting, renewal management and IT asset management in one unified platform. Save time and increase margins by capturing every renewal, analyzing pricing and upselling using the data you already have. -
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Kaseya VSA
Kaseya
Kaseya VSA is a next-generation remote monitoring and management (RMM) software for Managed Service Providers (MSP) and IT enterprises. With VSA, users get access to the fastest remote control powerful discovery, reliable patch management, and monitoring and security tools in a single solution. Thus, helping to increase IT staff productivity, service reliability, and systems security. A Unified IT Management solution to not only deliver better service but to transform the business. Kaseya’s IT Management solution increases IT teams’ efficiency by providing seamless workflows across tools, drives improved service delivery and business productivity See for yourself why thousands of IT departments use Kaseya VSA IT Management software to centrally manage and automate all of IT. You ought to be able to deliver more value with less service delivery costs. Kaseya VSA provides IT departments with the IT Management tools they need to proactively manage their systems from a unified platform. -
39
Desktop Central MSP is a remote Windows desktop management and administration for managed service providers. Suitable for MSPs of all sizes, Desktop Central MSP offers MSPs the ability to control and manage their customers' devices (including desktops, servers, laptops and mobile devices) remotely to troubleshoot or perform any changes. MSPs can choose from two editions of Desktop Central MSP software: the free and enterprise edition. Dedicated, built-in, single-click remote control feature for your MSP endpoint management software with video and audio call support, file-transfer, shortcuts, ability to record sessions, etc. Go green with effective power management by applying power schemes, shutting down inactive computers, and getting system uptime report. Restrict and control the usage of USB devices(mouse, keyboard, storage devices etc.) in the network both at the user and computer level.Starting Price: $22.50 per year
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40
Paessler PRTG Enterprise Monitor
Paessler
Paessler PRTG Enterprise Monitor is vendor agnostic. It can monitor almost every device, application, or service using all common monitoring protocols or the documented API. But even beyond classic IT, it supports industry-specific protocols to monitor medical devices, shop floors, IoT setups, and much more. It's one solution for your entire monitoring, from infrastructure to network, from applications to cloud services, from databases to storage, from virtual environments to IoT, and much more. Audits for large networks can take months as all the information has to be collected. Paessler PRTG Enterprise Monitor supports you with your audits with a single source of information, which also saves you time and money. Large enterprises run a multitude of monitoring and analysis tools, generating in-depth information about every IT component.Starting Price: $16,600 one-time payment -
41
AhsayCBS
Ahsay Systems Corporation Limited
Ahsay Backup Software is specifically designed for Managed Service Providers, System Integrators, or IT Consulting Companies. It enables them to offer secure managed, cloud-hosted, and on-premises backup services to clients and earn a stable recurring income. The whole solution is built on a client-server architecture: The server-side centralized management console (AhsayCBS) can be installed on your backup server hosted in your data center or on a cloud platform like Microsoft Azure. We offer a hosted AhsayCBS instance if you don't want to host it. On the client side, there are three backup agents: AhsayOBM, AhsayACB, and Ahsay Mobile, which you can install on your customers' endpoints and devices. AhsayOBM backs up servers, databases, virtual machines, NAS devices, and Microsoft 365 user accounts as an administrator; AhsayACB backs up files on desktops, laptops, and Microsoft 365 as individual users.Starting Price: $1.50 / month -
42
Evo Security
Evo Security
Eliminate credential sharing, establish powerful administrative permissions, mass deploy login security for your customers, and meet insurance and compliance requirements with Evo Security. EPIC is the next evolutionary step for MSPs, MSSPs, NOCs, and SOCs seeking to reduce credential sharing risk and secure logins for endpoints, network devices, and web applications all-in-one. The big secret about managed services is that MSP administrators are forced to share customer passwords and MFA codes internally. Password Managers and other Password Rotation tools offer sharing convenience with some iterative improvements, however ultimately propagate the same problem. With cybercriminals targeting MSPs more than ever, and regulation mandates demanding a better way, this involuntary poor practice has run its course. Easily accommodate managed or co-managed Customer scenarios when technicians and administrators need access to the Evo platform using the Evo Privileged Access Manager. -
43
audIT
Kaseya
audIT is a SAAS tool that MSPs use to quickly and easily create visual, simple, non-technical, and persuasive sales presentations that close more high-ticket IT deals with little to no price resistance. audIT users charge higher prices and generate more revenue through up-sells and cross-sells. audIT users create enterprise-level sales presentations in under an hour. Today, thousands of MSPs all over the world are using audIT to close more sales, increase MRR, and grow their business in the same way. audIT will help you raise your MRR because you can sell complete solutions at premium prices with the confidence they will say yes with absolutely no price objections or resistance. audIT unlocks hidden MRR you’ll get from easy upgrades during business reviews. With the added benefit that your clients say yes to the things they need to protect them. audiT will save you time by making the creation of simple and emotionally compelling sales presentations as easy as possible.Starting Price: $100 per month -
44
NovaBACKUP Managed Backup
NovaBACKUP Corporation
NovaBACKUP Managed Backup is a centrally managed backup and recovery solution for MSPs with local and cloud storage that allows you to offer as a service to your customers. Supports Windows systems, Microsoft SQL, Exchange, and virtual machines. This SaaS solution is a secure, flexible, and scalable managed backup solution that focuses on making life easier for systems integrators, MSPs, and resellers. Providers can create and manage backup jobs for their customers with intuitive, centralized management that includes extensive reporting and notification capabilities. In addition, providers receive initial setup assistance and ongoing support from experts who understand each provider's environment. NovaBACKUP Managed Backup is account-based, which means there is no need to track license keys. Just connect your clients and start protecting their data. It’s that easy. Deploy quickly, and easily manage all your clients from a single interface. -
45
Securden Unified PAM MSP
Securden
To enforce complete access governance, MSPs purchase multiple solutions at a premium. We have combined all the required modules into one unified solution that solves the most crucial challenges faced by managed IT service providers. In addition to deploying robust access controls, MSPs can generate recurring revenue streams by providing privileged access management as a service. Grant JIT-based remote access to third parties and employees. Track and record all activities for complete control. Reduce the attack surface by eliminating external and internal threats. Automate privileged access provisioning to reduce helpdesk load and eliminate unnecessary downtime. Deploy robust privileged access workflows and realize an increase in efficiency instantly. -
46
ITsMine Beyond DLP
ITsMine
ITsMine Beyond DLP™ goes beyond traditional Data Loss Prevention (DLP) to protect organizations against all data threats. No policies or endpoint agents needed zero effect on employee productivity, and protection even after data exfiltration. Data loss incidents are becoming more common and more destructive than ever before, whether deliberate or inadvertent or from internal or external factors. Beyond DLP™ is a completely new security approach, that enables organizations to easily track and secure their data wherever it is, within their internal network and beyond. Maintain your high-security standards regardless of whether your data is located in on-prem or cloud-based file systems. Empower employees’ full productivity while controlling the usage and whereabouts of your sensitive data. Hassle-free compliance to data protection regulations, from GDPR, CCPA, PCI to HIPAA, with access control options to sensitive data, data breach detection and clear reporting options. -
47
SyncMonkey
SyncMonkey
EMPOWER YOUR MSP WITH SyncMonkey. What is SyncMonkey? SyncMonkey is a secure, versatile and easy-to-use documentation management platform designed by industry experts. SyncMonkey’s goal is to simplify your MSP’s day to day operations. SITES & COMPANY DETAILS. A repository of all locations that a client has, this section contains only the essential information a technician needs to reach out to the client: phone number, primary contact, address, and website. Empower your MSP Clients with the Client Portal. Created as a way for your clients to view and manage their own credentials and documents, the Client Portal also allows administrative contacts to access all their employee credentials and update and maintain their payment information and invoices. Notifications. SyncMonkey keeps track of all your current software license agreements, employee birthdays, domains and more, and then notifies users whenever an item is close to expiring. This feature helps your company stay -
48
Narmada
Narmada
UNIFIED vCIO MANAGEMENT PLATFORM. Streamline Technology Business Reviews by Combining vCIO Activities, Technology Alignment Frameworks and Network Documentation in One Platform. Document. Document your clients' network in our integrated documentation platform. Review. Perform Technology Audit Based on Built-In Templates. Present. Deliver the report & give clients access to their own QBR dashboard. Features Highlights. Get all the tools you need in one easy to use solution. vCIO Dashboard. Single pane of glass provides quick insights into the most important areas of clients network and security operations. Present data from multiple source in an easy to navigate dashboard. Give your clients limited access to the information they care about the most. Technology & Security Review Frameworks. Leverage easy to use QBR frameworks. Out-of-the box QBR templates including industry specific standards like NIST CSF, ISO27001, PCI, HIPAA and more.Starting Price: $75 per month -
49
Alert Centric
Invarosoft
Alert Centric is a unified backup alert‑reporting solution for MSPs that consolidates alerts from any backup system into a single, centralized dashboard. It automatically monitors backups across diverse vendors and sites, detects failures, and delivers real‑time, customizable notifications to technicians, reducing human error and dramatically cutting the time spent on backup verification. It aggregates alerts via email or integration, prioritizes based on severity, correlates related events, and escalates issues as needed. Automated workflows can trigger actions like service restarts or IP blocks and generate reports and visual insights on backup status, trends, and resolution metrics. Designed for rapid deployment, Alert Centric integrates easily with PSA tools and supports all major backup vendors, offering MSPs full confidence in their clients’ backup health through proactive incident management and simplified oversight.Starting Price: $99 per month -
50
ScalePad Quoter
ScalePad
Quoter is a cloud-based, quote-to-cash platform purpose-built for managed service providers (MSPs) that automates over 30% of sales-related tasks. It integrates with PSA, CRM, distributor, payment, and accounting systems to auto-populate client, product, and pricing data. It supports infinitely configurable line items, bundles, volume discounts, multi‑currency pricing, tax and shipping calculations (including Avalara), and e‑signature and payment processing via Stripe, PayPal, or ConnectBooster. Quoter offers branded, reusable templates, product configurators with optional and single‑select items, and inventory-aware distributor pricing. It includes email tracking, automated follow‑ups, manager approval workflows, cost and margin tracking, and comprehensive reporting on quotes, margins, users, and products.Starting Price: $149 per month
