Audience
Call Center solution for companies wanting to increase their customer experience
About INO CX
Manage your omnichannel customer interactions thanks to INO CX, your 100% cloud, efficient and user-friendly platform. Maximize customer satisfaction on the most used channel with features designed for you. Intelligently manage your emails to automate and deliver relevant responses to your customers. Support your customers in real time by simply adding our live chat module. Outbound call campaigns or VMS, go directly to your customers with our smart functions. Get as close as possible to your customers by fully exploiting the potential of SMS, the channel that attracts their attention the most. Put your advisers in the best conditions for responding to your customers from a single interface. Intelligently capture, qualify and distribute all flows to the right advisors. Easily monitor your advisors and the volumes of your customer interactions. Hot or cold, analyze your activity to measure your performance.
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Integrations
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Company Information
INO
Founded: 1997
France
www.ino.global/en/products-and-services/contact-center-solution/
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