Alternatives to INFOCU5
Compare INFOCU5 alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to INFOCU5 in 2026. Compare features, ratings, user reviews, pricing, and more from INFOCU5 competitors and alternatives in order to make an informed decision for your business.
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1
Sendbird
Sendbird
Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions. -
2
Twilio Flex
Twilio
Everything you need to deliver personalized customer experiences, all on one powerful platform. Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy to deliver digital-first engagement with the widest breadth of communication channels. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips, integrating data from CRM, payment systems, service ticketing, and more. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications. Twilio Flex powers over half a million agents today and is accelerating digital transformation by freeing companies from the limitations of legacy call centers. Find the documentation, sample code, and developer tools needed to tailor your contact center to your business’s unique needs.Starting Price: $1.00/user -
3
Local Measure Engage
Local Measure
Engage is a pre-built, intelligent, cloud contact center platform that transforms customer service. Built for for Amazon Connect and powered by AWS, Engage combines voice and digital communication channels to improve operational efficiency and deliver valuable insights, Engage uses Generative AI to enhance customer service interactions and create personalized experiences that cater to the changing needs of businesses and their customers. Engage is a Contact Center as a Service (CCaaS), meaning we take care of all updates and improvements with no hardware or expensive agent licenses. Our consumption-based pricing caters to businesses of all sizes. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat. -
4
uContact
net2phone
Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. Our robust, full-featured platform includes: • Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding • Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR • Omnichannel - WebChat, SMS/MMS, WhatsApp, Social Media, Video, Email and Interaction Recordings • Automation - Chat Bots, Form Creator, Workflow DesignerStarting Price: $59.99/month/user -
5
CCM Platform
Azuba Corporation
Napersoft CCM Document Platform 8 is our latest distributed platform solution for Microsoft® Windows and Linux servers. It was developed for today's wired world and offers browser-based computing with many new and advanced features. A platform for medium to very large enterprises that enables Batch, Interactive and OnDemand composition, formatting and delivery of relevant and personalized customer communications via multiple channel support including print, email, text and many more.. And, it supports communications in over 100 different languages including English, Spanish, Chinese, German, French and many more.Starting Price: $40,000 USD -
6
Lime Connect
Lime Connect (formerly Userlike)
Lime Connect (formerly Userlike) is Germany’s leading platform for AI-powered customer messaging and support automation. All messages from your website, WhatsApp, or any preferred messaging channel are centralized in the Message Center, where professional features such as live translations, file sharing, and video calls enhance customer interactions. Connect AI allows you to deploy autonomous AI Agents that handle up to 70% of customer requests independently, while the AI Copilot assists your service team by summarizing conversations, suggesting answers, and providing relevant knowledge in real time. Automate processes with Workflows, update integrated systems, and deliver seamless support across all channels. Lime Connect is developed and hosted in Germany, making it a GDPR-compliant softwareStarting Price: $90.00 per month -
7
Qubicles
Qubicles
We possess all the features needed to run an enterprise contact center or a 5-agent work-at-home business. Our patent-pending blockchain-based solution includes on-demand staffing, inbound, outbound, live chat, quality assurance, drag-n-drop scripting, advanced reporting, and more. Open APIs and an elastic infrastructure that can quickly scale to meet the most demanding program requirements also come standard. All the features needed to run your contact center, at an affordable price. Agents earn passive income in the form of Qubicle (QBE) crypto tokens by exceeding performance goals. Our built-in university offers candidates to support, service, and sales training to help them qualify for open positions. Includes an easy-to-use cloud contact center software for inbound, outbound and blended operations of all sizes.Starting Price: $0.02 -
8
My Call Cloud
My Call Cloud
My Call Cloud provides robust, stable, and user-friendly hosted cloud Contact Center Solutions. My Call Cloud assists clients to effectively manage Inbound, Outbound and Blended calling with agents in-house or, remote. Cutting-edge contact center solutions such as SMS, IVR message blasting (with Text-to-Speech), FB messaging, and other services such as No-Dial (voicemail delivery to cell phones without ringing) are just a few of the full-service suite options available to our Call Center Software Business Partners. Upgrade your contact center software expectations with My Call Cloud automated dialer technologies. With full campaign and list management, leads can be optimized to reduce call ratios, achieve sales and marketing goals and connect with customers real-time without delays. Built-in safeguards ensure compliancy with the Telephone Consumer Protection Act with multiple internal do-not-call lists supported. Best in class cloud call center software!Starting Price: $65.00/month/user -
9
Liveops
Liveops
The modern call center isn’t a call center. It’s a network of virtual, on-demand agents delivering unmatched scale and flexibility. Liveops gives businesses access to an experienced, on-demand workforce to provide virtual call center services that can scale during high-traffic periods without missing a beat. We look past geographical limits to source our agents based on their skills, education and industry work experience, so you can rest assured that they’re prepared to represent your brand in the best possible light. Our network of 20,000 domestic agents isn’t limited by business hours or geography, so we can source the most qualified people, period. This drives flexibility at scale that can transform your customer service. We’ve reinvented the customer service model—cutting out idle time and overhead—and led the industry in flex agent service for more than 18 years. Here’s what people are saying about us. -
10
Webex Engage
Cisco
Engage more, react less Empower your contact center to support customer conversations on any channel. From voice to messaging apps, equip your agents with one interface to increase productivity and deliver the support your customers expect. Keep customers proactively informed. Provide self-care capabilities. Transfer conversations with full context to live agents when required. Integrate virtual customer agents into customer service operations to manage routine enquiries, offer self-service, and provide 24x7 assistance. Build an IVR journey that lets customers seamlessly transfer to a messaging channel where they can self-serve and chat with agents at their convenience. Some enquiries require instant attention. Identify complex and high-priority customer issues and seamlessly pass them directly to agents. Interactions are never fixed to one channel. Easily elevate a chat conversation to a phone call or a browser-based video call for instant support. -
11
PureSocial
Sixbell
Add social networks and digital messaging to your Genesys Contact Center. PureSocial is the cloud solution to enrich your Genesys contact center with a 100% omnichannel vision. By integrating social networks and digital messaging, you can expand the capabilities of your current Contact Center. Add powerful features to improve the experience of your customers and increase the productivity of your agents. With PureSocial you can incorporate Twitter, Facebook, Instagram, YouTube, Linkedin, Messenger, SMS and WhatsApp in less than 24 hours and only with a few clicks on your Genesys Cloud. -
12
Dialpad Support
Dialpad
Dialpad Support is a next‑generation AI‑powered contact center platform that empowers agents with real‑time tools to exceed customer expectations. It leverages self‑service virtual agents and AI chatbots to handle routine inquiries, reducing resolution times and freeing human agents to focus on complex issues. The system provides live coaching via AI‑driven scorecards and actionable insights, enabling managers to monitor agent performance, deliver in‑call guidance, and optimize workflows. Built‑in Contact Center AI analyzes voice and chat sentiment to surface friction points, while customizable dashboards and real‑time analytics track key metrics such as average handle time, CSAT scores, and forecasting accuracy. Seamless integrations with Salesforce, Zendesk, Microsoft Teams, Google Workspace, HubSpot, and more centralize interaction history and customer data. Its dual‑cloud architecture ensures enterprise‑grade resilience with a 100% uptime SLA, robust disaster recovery, etc.Starting Price: $15 per month -
13
AnyChat
AnyChat
AnyChat widget displays on every page of your site and provides as many contact methods as you want. Let your customers contact you via their preferred messenger. WhatsApp, Viber, Telegram, and over 50 communication channels are covered. Our service provides a full-featured live chat widget that can help you to communicate with your customers instantly. Customize your widget color, style, icons, animation, position, etc, to fit your site branding. You can set it up separately for desktop and mobile devices. With chat agents functionality you can add your agents to handle all incoming live chat messages. Each chat agent can login to his own agent dashboard to handle and reply the messages. Increase your newsletter signups by incorporating a registration form directly into a widget. By using webhooks, you can seamlessly link the data collected to your newsletter service.Starting Price: $9.99 per year -
14
Bling
Bling
One beautiful app to bring all your customer communication in one place. All your conversations are automatically saved in our inbuilt CRM with unlimited call recordings, voicemail & text history. Easily set up call forwarding from your Bling number to up to 8 extensions with any number of your choice within or outside Bling. IVR feature lets you effectively delegate your calls to team members, protects you from robocalls, and keeps your personal numbers confidential. While contacts are automatically added to your inbuilt Bling CRM, you can easily add new contacts or upload a new contact file. Send automated text messages based on your rules such as a missed call, voicemail or an update to a custom field. Convert more leads into prospects faster with Bling’s AI-assisted sales dialer. Assign & manage multiple users for your Bling profiles/phone lines. You can add a user either as an agent or as a supervisor & decide the level of their permission.Starting Price: $12.99 per month -
15
Stack Overflow Talent
Stack Overflow
Engage the world’s technology talent with your employer brand. Employer branding solutions for technology teams. Reach Stack Overflow’s engaged, self-motivated, and eager-to-learn users to help create a company of the future. We specialize in helping companies build their talent pipeline and know technologists and developers. Contact us to learn more. Our public platform serves 100 million people every month, making it one of the most popular websites in the world. Our asynchronous knowledge management and collaboration offering, Stack Overflow for Teams, is transforming how people work. Stack Overflow helps people find the answers they need when they need them. We're best known for our public Q&A platform which over 100 million people visit every month to ask questions, learn, and share technical knowledge.Starting Price: Free -
16
Textodog
Textodog
In the travel, events and hospitality industry, conversations with all the right people are required to avoid communication breakdown. Textodog is added to your existing sales and customer service process to prevent errors, reduce call volumes and most importantly, wow clients! A group text conversation is created by leads, your sales team or with automation. Clients part of a transaction now have easy access to your customer service team. Reduce errors and service calls with group text conversations that keeps everyone in the loop. Send group text messages to couples, families and friends in the same conversation. Collaborate with your team, reply to leads and clients from one place. Keep your existing phone number or choose a new one for free. Forward your Textodog phone number to your call center or a mobile phone. Add internal notes to your conversations to keep your team in the loop.Starting Price: $39 per user per month -
17
Talentnow Recruit
Talentnow Solutions
TalentNow’s Private Marketplace Module takes the traditional transaction-based VMS process and transforms it into a data-driven, strategic talent-building experience. Our private marketplace delivers real-time data at your fingertips. We simplify complex talent and supplier management processes into automated workflows and task management with easy-to-use dashboards, freeing your team to focus on people, not just a process. Find carefully curated A-list talent across the career continuum, from interns to experts on TalentNow's Talent On-Demand module. Our advanced, deep-learning AI platform helps organizations join the “talent first” approach to workforce management, screening in the best talent from across multiple sources from staffing vendors, direct sourcing talent pools, community organizations, and freelance marketplaces matched to job requisitions. Find carefully curated A-list talent across the career continuum, from interns to experts on TalentNow's Talent On-Demand module. -
18
ShareMethods
ShareMethods
The updated sales presentation. The latest collateral. The sales proposal a prospect needs right now. It’s there in the document cloud for marketing, sales, support, business partners, and customers – down the road or around the globe. ShareMethods® provides centralized and secure document management and sharing 24 x 7. ShareMethods’ on-demand solutions save plenty of time, money and frustration while boosting revenue and profit. No more hard-to-manage emails overflowing with attachments. No more overly complicated, cost-prohibitive software. ShareMethods represent an inexpensive, easy-to-use platform that has many of the features that enterprise products contain, without the complexity of deployment or the costs. There is a void between complex, expensive document management systems and simpler collaboration platforms that cannot provide sufficient capabilities.Starting Price: $15 per month -
19
ValueAppz
ValueAppz
ValueAppz is a vision, that empowers our team to help businesses launch next-gen on-demand apps and marketplace solutions easily. We take pride in utilizing top-of-the-line technologies, best-in-class app developers, and effective methodologies to develop inspiring & powerful solutions. Our belief is to make an impact on the world. Thus, our primary focus is on transforming education, healthcare, transportation, and the food industry. However, we extend our support to build on-demand solutions, online marketplace platforms, and clone apps across grocery delivery, beauty apps, home services, taxi booking, and a few other industry segments. Want to give us a try? Touch base with us for a quick consultation on your project. -
20
Webex Contact Center
Cisco
Deliver the best customer experiences, every time. Drive better engagement between your business and customers with Webex Contact Center, our flexible, innovative cloud contact center solution. A rich experience for your customers, a profitable experience for you. Data-driven artificial intelligence capabilities help your agents deliver the most personalized customer experiences, every time. Drive deeper customer engagement that improves sales conversions, revenue, retention, customer satisfaction scores, and first contact resolution. Integrated collaboration tools let agents work together to improve the customer experience and optimize the outcomes from every interaction. Intelligently distribute calls across agents in multiple or remote sites with routing based on skills, capacity, load balance and agent availability. Sophisticated distribution of call queues, including overflow queues based on skill set, group cascading, and more. -
21
Blinger.io
Blinger
Omnichannel solution enabling companies to connect with their customers in all messaging apps and social networks, via live chat and e-mail. The problem with losing customers who left your site waiting for a consultation for too long has been solved. You don't incur extra costs besides the cost of internet connection when communicating in messaging apps and social networks, unlike telephony. Consultations in messaging apps and social networks happen faster, you can exchange media content, and do that wherever you are. The user base of messaging apps and social networks has already surpassed half of the world’s population count. We offer real time analytics to assess the amount of message requests, analyze agent groups, channels and each agent. Integrations with widely used helpdesk solutions and CRM, such as Salesforce CRM, Zendesk, Freshdesk, Kayako, Intercom, ELMA BPM, Bpm’online.Starting Price: $50.00/month/user -
22
Whaticket
Whaticket
Whaticket is a comprehensive CRM platform that centralizes customer communications from WhatsApp, Facebook Messenger, Instagram Direct, and web chat into a single interface, enabling businesses to manage interactions efficiently. It supports multi-agent access, allowing multiple service or sales agents to operate simultaneously using the same WhatsApp number, thereby enhancing response times and customer satisfaction. The platform features advanced automation capabilities, including chatbots for handling frequently asked questions and mass messaging for disseminating information, promotions, and reminders. These tools streamline customer service operations and improve marketing strategies. Whaticket also offers team management functionalities, facilitating organized and controlled workflows among agents. By integrating various communication channels, Whaticket provides a unified solution for businesses aiming to optimize their customer engagement processes.Starting Price: $109 per month -
23
HubDocs AI
HubDocs AI
HubDocs AI is the Agentic AI Marketplace for Smarter Document Ops, built to help SMEs automate and scale their document workflows without expensive BPOs or complex software. Designed for compliance-heavy industries like energy, finance, and professional service, HubDocs AI enables users to build, deploy, and access no-code AI Agents that handle document validation, auditing, and completion — with audit-grade accuracy and outcome-based pricing. At its core, HubDocs AI is: • A no-code AI Agent builder for automating complex, multi-step document tasks • A marketplace of certified AI Agents, ready to be hired on-demand But HubDocs AI is more than a tool — it’s a growing ecosystem where: • SMEs can instantly hire AI Agents for repetitive document tasks, paying only for results • Builders and consultants create and monetize certified agents • Partners and advisors help deploy vertical solutions in regulated sectorsStarting Price: $19 per month -
24
Ibbü
iAdvize
ibbü is an on-demand community of experts, curated specifically for your brand by iAdvize. These experts are true enthusiasts. They are the organic champions of your products. With a strong instinct for customer relations, they bring an extra touch of personalization to your customer conversations. In the evening, on weekends, during traffic peaks... brands miss 70% of contact opportunities with their customers if they’re only available during the typical 9 to 5 Give visitors an authentic and relevant online shopping experience 24/7 with ibbu experts 24 hours a day, 7 days a week. Experts are paid according to different plans depending on your objectives: either per conversation or per transaction after a conversation. Whichever plan you choose, the experts are incentivized to offer the best quality of service. Ibbü is the answer to around the clock, on-demand customer service. With iAdvize, launching a mission and selecting the right experts is just a click away. -
25
Thrio
Thrio
Whatever the size or shape of your enterprise, however many agents you have, whether it’s customer service, sales, or care you provide, our cloud contact center platform helps you stay at the heart of the conversation. A sales and customer care world where agents are happier and infinitely more productive. Where every single customer leaves satisfied and intent on returning. Where every service provider and enterprise has access to sophisticated cloud technology that’s neither hard to use, nor painful to upgrade. A platform architected specifically to reduce cost, vendor hassles, and integration headaches. Tech that’s flexible enough to be used exactly how you need. With an eye towards minimal downtime. Thrio handles inbound and outbound voice, SMS, chat, email, and social interactions. Our unified routing engine brings together these channels within a powerful native workflow automation framework. It’s hybrid communication at its finest.Starting Price: $89 per month -
26
Arena Calibrate
Arena Calibrate
Arena Calibrate provides comprehensive cross-platform reporting software paired with expert white-glove data & Business Intelligence support. We help businesses, marketing teams, and agencies reach the full insight potential of their Advertising, Sales, Email, CRM, Web, and Analytics data. The solution provides enterprise-level ETL data integration, scalable data warehousing, and business-aligned data visualization designed to accommodate any business or client data scenario and internal/external reporting configuration. Our partners get peace of mind with dedicated account managers and on-demand BI configuration experts that operate as a partnered analytics extension of their team. Simply put, we ensure your ideal reporting vision is constantly achieved. Arena Calibrate is trusted by brands and agencies, including Amex, Gentle Dental, National Golf Foundation, Proud Moments ABA, RFPIO, Entrust, Hyster-Yale, Airgap, and Fourth. -
27
Zendesk Connect
Zendesk
Add messaging to your website, mobile apps, and social channels so customers can reach you instantly. Customers expect great service across all channels. Messaging makes it easy to stay in touch with personalized and engaging interactions. With Zendesk, get messaging right out of the box or fully customize it to meet your needs. Have a continuous conversation across channels, so customers never have to repeat themselves. Help customers do more themselves using bots and integrations, letting agents jump in only when necessary. Use customer data to create rich, interactive conversations that are tailored to their needs. Answer Bot provides two distinct ways to enable customers to get help, even when agents aren't available. No coding is required and it's fully customizable. Add messaging and live chat to your website or mobile app, and leverage customer presence on social channels like WhatsApp or Facebook to deliver instant support without repetition.Starting Price: $153 per month -
28
imBee
imBee
imBee is a collaborative One Team Inbox that consolidates a vast majority of your Instant Messaging channels with over 300+ tools to optimize communication efficiency and improve customer relationships through effective conversational engagement. By providing best-in-class business tools and workflow automation, imBee ensures brands scale their businesses and improve internal and external communication. With imBee, enterprises can manage customer communication, sales, and support in one place, streamlining team efforts and helping to recover lost sales. imBee launched AiskBee in 2023, Hong Kong’s First ChatGPT-Powered Enterprise Knowledge Base Solution, revolutionizing customer engagement with dynamic customisation and leveraged AI capabilities. In line with international data security standards, ISO27001 certification and private cloud data security, imBee’s commitment to data security ensures the protection of users’ sensitive information.Starting Price: $588 HKD/month -
29
The Real Estate Platform (REP)
Phoenix Software
Improve lead generation with a powerful region website displaying all of your listings, offices and agents. Equip all levels of your organization with tools to manage transactions, improve productivity, support accountability, encourage cooperation and facilitate growth. Streamline operations with the ability to control listing publication, manage teams, track agent activity and productivity, monitor lead response times, create marketing for recruitment, and easily transfer agents, agendas, contacts and listings. Grow agent business with powerful lead, contact and listing management tools, like the agent productivity dashboard, on-demand and drip marketing campaigns, automated buyer follow-up, synchronized agendas, a mobile app, and agent cooperation manager. -
30
iFexo
iFexo
Delivery restaurants have 3-5x the volume on Friday nights. Get that extra driver (or few) and forget the hassle of over-staffing & hiring drivers last minute. Save a fortune on 3rd party fees with customers ordering on your website/phone. Retain customers’ loyalty to your brand & keep your tip/delivery fee whenever you use on-demand drivers. Never done delivery? Start out with on-demand drivers, and once orders are consistent – hire responsibly. It’s a peace of mind that deliveries will get to customers on time. Pay only for what you use. Mornings & afternoons can be slow. Keep your drivers busy, so they are well paid, and use on-demand drivers for excess needs. Opening a new restaurant or location? Hiring everyone at once can be a challenge. Start with on-demand drivers.Starting Price: $30 per month -
31
Infosys Cortex
Infosys
Infosys Cortex, an Artificial Intelligence (AI)-driven customer engagement platform, transforms contact center operations through purposeful communication and smart decision-making capabilities. It extracts and converts microdata from customer interactions into insights for real-time action. The extra brain power and continuous coaching provided by Cortex helps agents make better, faster decisions on their journey from new hire to experienced agent. Cortex equips agents with the knowledge, insights and support they need to learn, grow and become better brand ambassadors. The Infosys Cortex platform helps enterprises deliver superior experiences to both customers as well as employees. In addition, it reimagines contact center operations for a smooth customer journey. Infosys Cortex is an AI solution designed to extract, understand and provide insights and recommendations on the mountains of data collected by customer care centers. -
32
Lucid Meetings
Lucid Meetings
Meeting School is the world's only online educational marketplace dedicated to meeting excellence. Find instructor-led workshops and on-demand courses from international experts teaching the meeting skills that engage teams and deliver results. Our industry-leading software scales efficient meeting preparation, captures audit-ready records, and measures performance. Meeting management software puts best practices for before, during, and after every meeting at your team's fingertips. The transformation program combines workshops, training, and coaching for teams that want to quickly improve their meeting performance. Meeting performance strategy and solutions tailored to your business, your goals, your teams. We'll bring meeting excellence to your organization. -
33
Keybe SmartChat
Keybe
Keybe Smart Chat is an intelligent, AI-powered omnichannel chat platform that consolidates customer conversations from WhatsApp, Facebook Messenger, Instagram DMs, and web chat into a single hub, enabling businesses to manage all messaging channels from one place. It supports multiple human or AI “agents,” allowing teams to handle concurrent conversations without losing track. Smart Chat does more than simply display messages; it “detects” and extracts key information such as emails, phone numbers, or sales-opportunity signals from chats, then automatically feeds that data into a connected CRM or customer-data platform, reducing manual data entry and minimizing human error. It incorporates advanced sentiment analysis to recognize customer mood (positive, neutral, or negative) and suggests appropriate responses to agents based on context, helping deliver more empathetic and personalized interactions. -
34
Console Connect
Console Connect
Connect your digital ecosystem securely and on your own terms. Using one of the world’s leading network-as-a-service platforms. High-performance connectivity between devices, applications, clouds, offices, enterprise locations, and data centers. Provision a network connection in minutes and flex bandwidth to meet the needs of your business. Avoid the public internet and protect your mission-critical applications and workloads. Using your own on-demand network. With connections for as little as a day. Seamlessly connect between 900+ data center locations worldwide. Directly connect to SaaS providers and security platforms. Dedicated and on-demand connections to the world’s largest cloud providers. Orchestrate and manage your IoT global connectivity, from device to cloud. Thousands of businesses are already interconnected via the platform, explore our ecosystem. Automated access to our own private network infrastructure. -
35
Sinch Engage
Sinch
Sinch Engage is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally for marketing, sales, and customer service. Rely on our official partnerships with all relevant messaging apps, a 100% privacy compliant platform and a large global team of experts available 24/7.Starting Price: 499€ per month -
36
Simplr
Asurion
Budgeting the right level of customer support just got a lot harder. Make it Simplr. Only pay for the customer support you are using, not for what you guess you’ll need. Our 24/7 on-demand customer support scales up and down instantly and consistently replicates your top performing agents. With our variable cost outsourcing solution for customer service, you only pay for results--not downtime or inefficiency. 24/7 coverage with the ability to scale up and down instantly. Our specialists are not your typical contact center talent. With the help of our advanced technology, we replicate your best reps to deliver high-quality service to answer every customer question. We are incubated by Asurion, the largest tech protection and support provider in the world. Asurion provides Simplr with secure financial backing, world-class data security, and access to a range of enterprise customer service capabilities. -
37
Kreezalid
North Gang SAS
Since 2012, our team has worked with professionals in the development of their online marketplace. We wanted to translate this expertise in an efficient and affordable solution. Build and customize your marketplace without a single line of code. Use your own design and customize your marketplace to match your brand. Don't spend months chasing quotes to find the perfect developer. If you don't feel like setting up your marketplace yourself, our team can make it for youKreezalid allows you to quickly scale your marketplace business through the integration of features focused on the growth of your community and your business volume. Suitable for startups and businesses alike, Kreezalid offers a solution for creating marketplaces with a clean design, several payment solutions and additional features that can be activated on-demand or that you can add through the API. Our online marketplace builder gather must-have features such as: Listing repository, Calendar, Shipping , Reviews, etc.Starting Price: $99 per month -
38
TimelinesAI
TimelinesAI
Automate your processes with TimelinesAI, manage WhatsApp for your business and improve your sales and customer support teams. You can create your rules on WhatsApp and focus on business growth. Set the integration once, and always get automatic updates into your CRM. Your team will always know if there are any special deals, offers, or meaningful discussions with your clients. TimelinesAI supports the connection of multiple Whatsapp numbers and groups. You can send mass marketing messages to your contacts. You can upload a CSV list with contact numbers and send the Mass messaging campaign on Whatsapp. If there was no previous communication with the person, TimelinesAI will automatically start a new chat. Your users can gain shared access to the Whatsapp account from multiple devices. You can connect a Whatsapp account to up to 4 additional Whatsapp Web or Desktop applications of your employees. Connect Shared Inbox and review how your team members communicate with your clients.Starting Price: $10 per user per month -
39
Umnico
Umnico
The ultimate omnichannel messaging solution that combines over 25 business messengers and social media in one chat-center and provides a capability of customer relationship management system, empowered by automation, so you can raise your sales and boost customer support performance with the same resources. Umnico Inbox consolidates messages from all communication channels in one window, so your managers do not need to switch between different apps and tabs. Free online chat widget for websites — Umnico Live Chat allows a brand to answer customer questions and assist in check out in real time. A chat widget on your site is also a proven way to reduce the expenses on phone support. Social CRM allow you to engage your customers and prospects wherever is convenient for them: on WhatsApp, Facebook, Instagram, or other social media with a single CRM for small businesses. It will allow your team to segment, track and analyze all interactions with your clients in one place.Starting Price: $7 per month -
40
SaleSmartly
SaleSmartly
SaleSmartly is an AI-powered omnichannel customer communication platform that centralizes messaging, support, sales, and analytics. It connects channels like live chat, WhatsApp (including Business API), Facebook Messenger, Instagram, TikTok, Telegram, LINE, VKontakte, and WeChat into one unified dashboard. Features include automation of repetitive support tasks to reduce response times, workflow tools for routing and assigning messages internally, a shared customer database tracking interactions and browsing history, real-time translation to bridge language gaps, and dashboards to analyze metrics, trends, and channel/customer/channel-level performance. It supports templates and guided tools for ecommerce, B2B lead response, and personalized messaging. Security/privacy certifications are emphasized (ISO 27001, ISO 27701). SaleSmartly also offers collaboration features so teams can work together on customer conversations.Starting Price: $12.72 per month -
41
Pixta AI
Pixta AI
Pixta AI is a cutting‑edge, fully managed data‑annotation and dataset marketplace designed to connect data providers with companies and researchers needing high‑quality training data for AI, ML, and computer vision projects. It offers extensive coverage across modalities, visual, audio, OCR, and conversation, and provides tailored datasets in categories like face recognition, vehicle detection, human emotion, landscape, healthcare, and more. Leveraging a massive 100 million+ compliant visual data library from Pixta Stock and a team of experienced annotators, Pixta AI delivers scalable, ground‑truth annotation services (bounding boxes, landmarks, segmentation, attribute classification, OCR, etc.) that are 3–4× faster thanks to semi‑automated tools. It's a secure, compliant marketplace that facilitates on‑demand sourcing, ordering of custom datasets, and global delivery via S3, email, or API in formats like JSON, XML, CSV, and TXT, covering over 249 countries. -
42
ChangeNerd
ChangeNerd
When it comes to recruiting change management professionals, you're stuck with a broke and reactive process which leads to long fill time and poor quality candidates. That's why we built ChangeNerd Collective. We provide the talent infrastructure you need to add recurring value to your organization. Through our service, your organization receives access to on-demand top talent and world-class learning experiences to tackle your most critical transformation efforts. Whether you want to flex your team, reduce consulting spend, you can now access change management, instructional design, communication, training and project management expertise on-demand at the best market prices. Power your team with greater agility, innovation, outcomes to drive your most critical transformation efforts. -
43
Gail
Gail
Gail is a specialized AI platform built exclusively for financial services firms, including insurance agencies, banks, credit unions, and lenders, that handles customer-facing support, sales, marketing, and internal intelligence tasks. Available 24/7 via voice, chat, text, email, and WhatsApp, Gail acts like a brand-voiced digital agent that books appointments, qualifies leads, answers instant policy or claims questions, automates follow-ups on renewals and upsells, and routes complex cases to human staff. Behind the scenes, GailGPT gives internal teams AI-powered access to on-demand expertise by summarizing documents, surfacing insights, identifying churn risk, extracting contract terms, and delivering audit-ready responses. Trained on thousands of industry-specific workflows, regulations, and documents, Gail maintains full compliance with built-in guardrails, role-based access controls, audit trails, and private-workspace data isolation.Starting Price: $40 per month -
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SendSeven
SendSeven
SendSeven is a unified messaging API and customer engagement platform that connects WhatsApp, Telegram, SMS, Email, Messenger, Instagram, and Live Chat through one REST API and one shared inbox. Core capabilities: • Multi-channel inbox — all conversations from 7 channels in one place with team assignments, tags, and notes • Campaign builder — WhatsApp broadcasts, SMS campaigns, email newsletters with segmentation and scheduling • AI chatbot — learns from your knowledge base, four hybrid modes with smart human handoff • REST API & webhooks — send and receive across all channels with one endpoint, real-time notifications • Team chat — internal channels and direct messages • Analytics — message costs, delivery rates, performance tracking Credit-based pricing from €0/month. No per-user fees. Unlimited contacts. Free inbound. API-only plan available. GDPR-compliant. EU servers (Frankfurt). Made in Germany. 14-day free trial to test with 100 free messages.Starting Price: €9 per month -
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1440
1440
The Omnichannel Suite for Salesforce Brands. Build experiences once and deploy them on many channels with the only Salesforce Native tool to streamline customer engagement across the entire journey. All of your customer-facing teams will be empowered with new opportunities to monetize while improving customer experience. Meet customers where they are without leaving where you are. Design multi-channel experiences from a single view, and complete your omnichannel management by adding Instagram, Review Channels, TikTok, Support Emails and more. Using Einstein Bots helps to qualify customer information, handle common inquiries and deflect calls prior to agent handoff. Further enrich the customer experience with rich features like images, carousels, emojis, scheduling, location sharing and the automatic two-way translation of messages. Scale personalization across departments and channels by leveraging customer data and order history that already lives in Salesforce. -
46
Chaskiq
Chaskiq
Chaskiq is an open source messaging platform that enhances communication between support, sales, and marketing teams and their customers. It offers a robust web chat system with video call capabilities, onboarding tours, one-off messages, and newsletter campaigns. The platform supports unlimited inboxes, consolidating conversations from various sources such as Twitter, WhatsApp, Facebook Messenger, and Telegram into a single interface. Chaskiq's automation features include routing bots for automating conversations, outbound and inbound automation, audience targeting, and a route editor. Users can send mass emails, display banners, pop-ups, or guided tours to engage visitors at optimal moments. The help center allows companies to organize and present help content through articles categorized for easy access. Reporting tools enable the creation of customized reports with visually appealing graphics, even incorporating data from external services.Starting Price: Free -
47
KeepItSafe
KeepItSafe
KeepItSafe delivers comprehensive data availability and Data Protection-as-a-Service solutions for cloud backup, disaster recovery, mobile endpoint, and SaaS applications. With 20+ global data center locations, KeepItSafe is SOC 2, HIPAA, and PCI compliant and offers custom managed and monitored services including 24/7 support. The industry’s most secure, scalable, and easy-to-manage cloud backup and on-demand data recovery service — offering Backup-as-a-Service (BaaS) with fully managed and monitored 24/7 support. An all-in-one disaster recovery and online backup solution — offering fully managed and monitored DRaaS that replicates and protects data across multiple off-site secure servers, and provides failover in the event of any emergent event. Powerful endpoint backup, file sharing, collaboration, and data-loss prevention in one unified solution. KeepItSafe Mobile provides IT managers with the control they need to protect their enterprise against unforeseen data catastrophe. -
48
Evergrowth
Evergrowth
Evergrowth is an AI-driven go-to-market intelligence platform that enables sales, marketing, and enablement teams to align around a unified “system of context” and deploy specialized AI agents across the entire funnel. The platform centralizes your value propositions, ideal customer profiles, personas, account data, and workflows so that every AI agent, from account qualification to contact research, intent signal detection, personalized outreach drafts, and on-demand coaching, operates from the same source of truth. Agencies and B2B revenue teams can replace three to five disparate tools with a single workspace that integrates with systems like Salesforce, HubSpot, Outreach, and others, thereby reducing tool-sprawl and aligning data, insight, and action. The AI agents can autonomously browse the web, enrich CRM data, apply your value-prop logic to contacts and accounts, generate tailored playbooks and content, and coach reps through role-play scenarios.Starting Price: €747 per month -
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iAdvize
iAdvize
Let your customers interact with your brand just as they do with their friends and family. iAdvize lets you give your visitors a premium, rich, omnichannel messaging experience. Have your customers and prospects communicate seamlessly with your brand via text, voice, and video on their preferred channel. Put your visitors straight through to the best respondents. ibbü product experts, your connected in-store sales agents, service advisors, and AI-enabled chatbots are perfectly orchestrated to respond to your customers at every stage of the shopper’s journey. Leverage the best of human and AI and increase your response capacity tenfold with our augmented intelligence chatbots and ibbü, the on-demand sales force. Our teams can help you deploy a quality conversational strategy that is cost-effective, managed and tailored to meet your objectives. Get a personalized tour of our conversational platform and learn how it can help you reach business goals. -
50
Veryable
Veryable
Gain the capacity you need, exactly when you need it. With on-demand labor, you spend less on guesswork and respond instantly to demand. Our model emphasizes agility and flexibility in the face of change. Using our Labor Intelligence tool and on-demand labor model to build a flexible extension of your workforce, you can respond to daily fluctuations in demand. This is about more than filling the gaps; this is about achieving the peak of efficiency no matter what comes your way. First, we onboard you to the platform and provide support for your implementation of on-demand labor. Then, you'll get updates along the way on the value you're seeing and where opportunity lies for making the most of our tool. If you want more specific guidance, we can take it one step further. Our consulting team draws from decades of real-world operations experience to amplify your success.