Audience

Ecommerce, Education, Finance, Healthcare, Insurance, Telecom

About ICE Chat

Contact/Call Centers, any website that experiences a good flow of visitors, organizations that need to support online customers, e-commerce websites.

Integrated Customer Engagement (ICE) offers a perfect software solution for businesses to overcome the challenges of today's competitive environment. ICE has Chat, Email, Custom application, and Quality Assurance, all integrated, and allows you an easy switch over for different functionalities. ICE has been uniquely designed to offer different solutions built upon a common platform while still being independently operational. ICE ensures greater Customer Engagement.

Also, deliver top-notch customer service with integrated AI-enabled Chatbot to scale your support, sales, and marketing goals through actionable analytics, seamless integration, auto-distribution of chats, and email integration for an absolute omnichannel customer experience.

Pricing

Starting Price:
$45.00/month/user
Pricing Details:
ULTIMATE $65/month/user
ENTERPRISE, Get a Quote
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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features 0.0 / 5
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Company Information

Etech Global Services
Founded: 2003
United States
www.etechgs.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Android
Training
Documentation
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online

ICE Chat Frequently Asked Questions

Q: What kinds of users and organization types does ICE Chat work with?
Q: What languages does ICE Chat support in their product?
Q: What kind of support options does ICE Chat offer?
Q: What other applications or services does ICE Chat integrate with?
Q: Does ICE Chat have a mobile app?
Q: What type of training does ICE Chat provide?
Q: Does ICE Chat offer a free trial?
Q: How much does ICE Chat cost?
Q: What pricing for support is available for ICE Chat?
Q: What pricing for training is available for ICE Chat?

ICE Chat Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking