IBM Sterling Connect:Direct Integrations

Get out of reactive fire-fighting mode. Proactively address issues and achieve your SLA commitments with confidence. IBM® Sterling Control Center Monitor tracks the critical events across your B2B and managed file transfer (MFT) infrastructure for improved operations, customer service and B2B governance. It applies rules to alert key audiences when there is a problem with a server, process or transfer. Actionable dashboards are customized for various types of users. Monitor file transfers and B2B processes. Align server views with operational logic. Identify schedules, processes, file names, user roles and security capabilities. Monitor file transfers and B2B processes. Align server views with operational logic. Identify schedules, processes, file names, user roles and security capabilities. Continuous controls monitoring and audit reporting. Consolidate file transfer and B2B process event data from all B2B and MFT systems for a single, consolidated view.

Origina is the world's leading independent third-party software support provider for IBM software. Our independent Global IBM® Experts provide dedicated support for more than 800 IBM products licensed under the Passport Advantage program. Customers enjoy 24x7x365 customer support tied to a binding Service Level Agreement (SLA) which delivers response times as quickly as 30 minutes from when an issue is raised. Customers that switch from IBM to Origina for software support enjoy fixed-cost savings that reach 50 percent annually. These savings are compounded by the absence of forced upgrades and a software maintenance strategy that maximizes the value of IBM software by extending its longevity. Origina provides the next generation of software support by adhering to three core principles within its service, extend the lifecycle of the software, protect the security and stability of the software and enhance the functionality and performance of the software.