IBEX CRM AI

Build stronger connections using cross-channel messaging throughout the customer lifecycle. Marigold Engage (formerly Selligent) is a powerful, flexible, and configurable email marketing solution that allows organizations of all sizes to build and launch marketing campaigns, fine-tune segments, create highly personalized offers and messages, optimize and refine tactics, increase conversions, and drive more revenue. Meet your customers at the right time and place with timely, automated, and personalized messaging across email, SMS, web, and social. AI-driven recommendations boost conversions, engagement, and loyalty through the use of machine learning algorithms that deliver recommendations in real-time, based on behavioral and contextual data. Send individualized messages based on predicted open, promote offers based on previous engagement, and take advantage of your biggest asset – your data.

Enrich your business with simple and adaptable AI-based solutions that outperform traditional processes and increase the accuracy of your scoring process through our AI-predictive technology. We deliver accurate and unique online behavioral data on customers. Braight’s AI customer segmentation solution will help you gain deeper insights into your customers' behavior through intelligent customer segmentation and predictive behavioral analysis of vast quantities of customers’ online behavioral data. This solution has been developed to boost revenues from cross-selling by identifying our client’s customers who are more likely to convert. Meanwhile, our enhanced segmentation solution enables our clients to better segment and target audiences, allowing for a higher level of message personalization and, consequently, a better response rate to digital campaigns. These solutions provide invaluable insights into the past, current, and future behaviors of customers.