Audience

Hostcomm is ideal for enterprises and service organizations seeking to reduce customer support costs and improve resolution times by combining AI automation with human expertise and remote visual assistance

About Hostcomm

Hostcomm is a hybrid intelligence customer service platform that combines AI and human agents to deliver efficient, personalized support. It automates routine interactions while maintaining quality, helping businesses reduce costs and expand their reach globally. The platform features multi-modal AI agents and remote visual assistance, enabling instant problem resolution without travel. Hostcomm’s WebRTC client offers secure, app-free voice, video, and chat across any device. Its advanced AI remembers customer preferences and past interactions to create natural, hyper-personalized conversations. With easy integration through modern APIs, Hostcomm helps companies scale faster and improve customer experience.

Pricing

Starting Price:
£45/month
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Hostcomm
Founded: 2004
United Kingdom & USA
www.hostcomm.co.uk

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Videos
Support
Phone Support
Online

Hostcomm Frequently Asked Questions

Q: What kinds of users and organization types does Hostcomm work with?
Q: What languages does Hostcomm support in their product?
Q: What kind of support options does Hostcomm offer?
Q: What type of training does Hostcomm provide?
Q: Does Hostcomm offer a free trial?
Q: How much does Hostcomm cost?

Hostcomm Product Features

Call Center

Escalation Management
Outbound Call Center
Manual Dialer
Call Recording
Queue Management
Call Scripting
Blended Call Center
Progressive Dialer
Campaign Management
Predictive Dialer
Inbound Call Center
IVR / Voice Recognition
Call Logging
Reporting/Analytics
Real-time Chat
Database

Predictive Dialer

Campaign Specific Caller ID
Call Recording
FTC Compliance
Contact Management
Lead Management
Call Monitoring
Call Results
Callback Scheduling
Call Transfer
Lead Capture
FCC Compliance

SIP Trunk

Toll-Free Numbers
Multiple DID Options
Call Data Records
e911
Caller ID
PSTN Forwarding
Automatic Fail-over Routing
Disaster Recovery
International Numbers

Telephony

Telemarketing Management
Auto-Dialer
Contact Management
Inbound Reporting
Voice & Data Integration
Call Monitoring
Outbound Reporting
IVR / Voice Recognition
Call Center Management
Predictive Dialer
VoIP