Audience

Businesses searching for a solution to improve customer retention and loyalty and increase return on experience

About Hoick CustomerMX

CustomerMX enables organizations to monitor, respond and improve the main points along a customer journey and incorporate customer feedback into every decision. CustomerMX enables organizations to monitor, respond, and improve the main points along the customer journey. Connect with your customers where they are and capture real-time feedback in the moments that matter. With social sentiment and internal data all feeding into one platform, you’ll get a complete view of what customers are thinking and feeling. CustomerMX helps users understand customer perceptions regarding their organizations through relevant data collection of all the various experiences that customers have with your company and can help improve customer retention and loyalty. Understand customer behaviors by market. Optimize customer share of wallet. Expand brand awareness and equity. Reduce business cost to serve.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

Hoick
United Arab Emirates
www.hoick.io/customer-mx.html

Videos and Screen Captures

Hoick CustomerMX Screenshot 1
Other Useful Business Software
Auth0 B2B Essentials: SSO, MFA, and RBAC Built In Icon
Auth0 B2B Essentials: SSO, MFA, and RBAC Built In

Unlimited organizations, 3 enterprise SSO connections, role-based access control, and pro MFA included. Dev and prod tenants out of the box.

Auth0's B2B Essentials plan gives you everything you need to ship secure multi-tenant apps. Unlimited orgs, enterprise SSO, RBAC, audit log streaming, and higher auth and API limits included. Add on M2M tokens, enterprise MFA, or additional SSO connections as you scale.
Sign Up Free

Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
24/7 Live Support
Online

Hoick CustomerMX Frequently Asked Questions

Q: What kinds of users and organization types does Hoick CustomerMX work with?
Q: What languages does Hoick CustomerMX support in their product?
Q: What kind of support options does Hoick CustomerMX offer?
Q: What type of training does Hoick CustomerMX provide?

Hoick CustomerMX Product Features

Customer Feedback

Surveys
Behavior Analytics
Website Feedback
Net Promoter Score (NPS)
Bug Reports
Screenshot / Screen Capture
Visual Feedback Tools
Live Chat
Alerts / Notifications
Video Feedback
Community Feedback Tools
Voice of the Customer (VoC)
User Testing Tools
Negative Feedback Management