Audience
Outbound calling sales teams
About Hero Outbound
Outbound Calling Solution Designed To Meet All Your Sales Needs. These features will enable your agents to be more effective on the phone – so they can sell more and service better. Predict agent availability and automatically optimize to have new customers on the phone ready...reducing time wasted on dialing and waiting for no-answers. Greet prospects by name and dive right into the call without wasting time on preliminaries. Access a real-time representation of your business' call statistics. Monitor the pulse of your call center to judge agent performance and quality. This can be utilized to maximize profitability and efficiency. Ensure that the right agents with the right skills sets are staffed at the right time. Manage risk with compliance and cybersecurity rooted in identity and access management. Avoid losing potential contacts or sales with an efficient system to track leads that call back from a previous missed call.
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Integrations
Company Information
HeroBase
Founded: 2006
Denmark
www.herobase.com
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Product Details
Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
In Person
Support
Phone Support
Online
Hero Outbound Frequently Asked Questions
Hero Outbound Product Features
Auto Dialer
Call Recording
Call Reporting
Predictive Dialer
Call Center Management
Call Scripting
Lead Management
Power Dialer
Preview Dialer
Progressive Dialer
Surveys
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
Lead Capture
Lead Management
FCC Compliance
FTC Compliance