Audience

Helpjuice supports small startups and Fortune 500 Companies by delivering a robust knowledge base software solution.

About Helpjuice

Helpjuice is a cutting-edge knowledge base software specifically developed to help businesses centralize all information in a single platform. This web-based solution enables customers to self-serve, solve doubts, and resolve issues without contacting a customer service team. Key features include intelligent instant search, advanced analytics, visual analytics, content library and repository, data management, document tagging and management, and more.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 2 User Reviews

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Company Information

Helpjuice
Founded: 2011
United States
www.helpjuice.com

Videos and Screen Captures

Helpjuice-Answer

Helpjuice-Answer

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

Helpjuice Frequently Asked Questions

Q: What kinds of users and organization types does Helpjuice work with?
Q: What languages does Helpjuice support in their product?
Q: What kind of support options does Helpjuice offer?
Q: What other applications or services does Helpjuice integrate with?
Q: What type of training does Helpjuice provide?
Q: Does Helpjuice offer a free trial?

Helpjuice Product Features

Document Collaboration

Autosave
Version Control
Edit / Change Tracking
Multiple File Formats
Comments / Annotations
Cloud Storage
User Tagging
Pre-made Templates
Access Control / Permissions
Chat / Messaging
Workflow / Approval Process
Electronic Signature
Search

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Full Text Search
Knowledge Base Management
Self Service Portal
Artificial Intelligence (AI)
Discussion Boards

Helpjuice Additional Categories

FAQ

Helpjuice Verified User Reviews

Write a Review
  • Nedim K.
    Marketing Analyst
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easiest to use KB out there"

    Posted 2024-11-06

    Pros: Easy to use
    AI search
    Best support
    Customizations
    Editor
    Chatbot
    Integrations
    Localisations
    Analytics

    Cons: Onboarding
    Learning curve a bit higher.
    Pricing plans

    Overall: Best so far that I used. Easy to set up and start with. Editor is great and custom options are available.

    Read More...
  • Lou P.
    RAS
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Helpjuice is great!"

    Posted 2022-08-01

    Pros: Helpjuice is something we just switched into and it is amazing. So simple to use, great way to keep track of what is happening.

    Cons: Have not fully explored the whole system yet, but so far there are no complaints.

    Overall: Helpjuice is great, so simple to get started in. Been using it for a couple of months now and it feels like the only system I have used.

    Read More...
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