Audience
Anyone who needs an easy-to-use hosted knowledge for public or internal use
About HelpSite
Hosted knowledge base software to create a public or private knowledge base.
Create an awesome support center. Generate a beautiful FAQ & help site in minutes. Your users deserve it.
HelpSite gives you…
A support site with your FAQs and knowledge base.
It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.
A smart contact form that auto-suggests articles as someone types their message.
Users get their questions answered faster and support agents save time.
A super easy-to-use admin interface to create knowledge base articles with ease.
Populate your help site with answers to common questions and other helpful information. Our hosted knowledge base software takes care of the rest.
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Is your team utilising Knowledge Centred Service (KCS)?
With Hub, your whole team can collaborate to make sure your docs are up to date, accurate, and as detailed as they need to be.
Based on user feedback and data analysis, it's the backbone of continuous user education.
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Pricing
Starting Price:
$14.99/month
Pricing Details:
We offer a Free version and paid versions at $14.99/month and $49.99/month, as well as custom Enterprise pricing. Paid monthly or annual discounts available.
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
HelpSite
Founded: 2014
United States
helpsite.com
Videos and Screen Captures
Dashboard
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online
HelpSite Frequently Asked Questions
HelpSite Product Features
CRM
Document Storage
Calendar/Reminder System
Call Logging
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Customer Service
Knowledge Base
Performance Metrics
Self Service Portal
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Live Chat
Queue Management
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Knowledge Management
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Full Text Search
Knowledge Base Management
Self Service Portal
Artificial Intelligence (AI)
Discussion Boards
