Audience
HelpOnClick Live Chat supports small and medium-sized businesses across the world. The solution can be implemented on any website and localized to over 20 languages.
About HelpOnClick Live Chat
HelpOnClick is a cutting-edge cloud-based live chat and help desk software solution for small and midsize businesses. Simple and intuitive, HelpOnClick helps merchants seamlessly communicate to their website visitors, thereby improving customer support and increase sales. The HelpOnClick Live Chat software offers a host of capabilities that include real-time traffic monitoring, customizable sounds, icons, and texts, virtual chat agent, and integrations with Facebook, Drupal, WordPress, Joomla, and more.
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Pricing
Starting Price:
$12.00/month/user
Pricing Details:
Discounts are available for quarterly and annual plans. Pricing starts at $7.2 per user per month.
Free Trial:
Free Trial available.
Integrations
Company Information
HelpOnClick
Founded: 2004
United States
www.helponclick.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Mac
Windows
Android
iPhone
iPad
Training
Documentation
Support
Online
Phone Support
24/7 Live Support
HelpOnClick Live Chat Frequently Asked Questions
HelpOnClick Live Chat Product Features
Customer Service
Live Chat
Surveys & Feedback
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Community Forums
Incident Management
Known Issue Management
Live Chat
Multiple Brands / Products
Live Chat
Canned Responses
Customizable Branding
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Geo Targeting