Audience
Middle to Large size B2C Companies
About Hello Customer
Hello Customer is the end-to-end customer feedback management platform that lets you collect, analyse and react to customer feedback in real-time. Set up customer satisfaction surveys with NPS, CSAT or CES and open feedback fields. Our AI engine ISAAC provides you with sentiment analysis and categorisation of the feedback so you can immediately see where your product or service is doing well or where you need to improve.
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Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
Insider Metrics
Founded: 2015
Belgium
www.hellocustomer.com/en/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
Hello Customer Frequently Asked Questions
Hello Customer Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Knowledge Management
Customer Feedback
Alerts / Notifications
Negative Feedback Management
Net Promoter Score (NPS)
Surveys
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Screenshot / Screen Capture
User Testing Tools
Video Feedback
