Audience
Teachers needing a chatbot to live chat with students while also answering questions 24/7
About Mongoose Harmony
Harmony, an intelligent chatbot and solution offering that effortlessly guides website visitors to the right content, captures lead information, and routes conversations to the appropriate staff. Powered by our higher education partnership with Drift. Always on, always helpful. Your website is the face of your institution. Mongoose’s Harmony offering gives it a voice, 24/7. Staff can live chat when available or let the bot answer questions and help visitors find the information they’re looking for. Bonus: you can customize branding to look and sound like your school. Get the right person (or people) involved. Through targeted questions, Mongoose’s Harmony offering can route a visitor to the appropriate department or person. Multiple team members can be assigned to a conversation, and response notifications ensure the visitor's needs are being met. Schedule meetings like magic. When it's time to take the conversation off-line, visitors can book meetings with staff right through the bot
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Integrations
Company Information
Mongoose
Founded: 2014
United States
www.mongooseresearch.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Support
Phone Support
Mongoose Harmony Frequently Asked Questions
Mongoose Harmony Product Features
Conversational AI
Multi-Languages
On-Screen Chats
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Omni-Channel
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Proactive Chat
Screen Sharing
