Audience
Companies that want a powerful chatbot
About Haptik
Haptik is one of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations to date. The company’s intelligent virtual assistant solutions enable Fortune 500 brands globally to enhance customer experience while saving costs and increasing sales. Haptik has been the recipient of several industry accolades, including the Frost & Sullivan Award for Conversational AI Company of the Year 2018, and recognition as one of the Top 25 AI Companies in the World 2018 by AI Time Journal. Haptik’s leading clients and partners include Samsung, Oyo Rooms, KFC, Coca-Cola, Tata Group, Club Mahindra, Zurich Insurance among others.
Haptik is a part of the Reliance group of companies, who acquired a majority stake in the company in a $100 million deal in April 2019.
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Key Value Propositions:
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2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional
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Integrations
Company Information
Haptik
Founded: 2013
India
www.haptik.ai/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
24/7 Live Support
Haptik Frequently Asked Questions
Haptik Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Inline Media / Videos
Conversational AI
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Code-free Development
Contextual Guidance
For Developers
Pre-configured Bot