Alternatives to HaiX
Compare HaiX alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to HaiX in 2026. Compare features, ratings, user reviews, pricing, and more from HaiX competitors and alternatives in order to make an informed decision for your business.
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Birdeye
Birdeye
irdeye is the #1 AI platform for Hyperlocal Marketing®, purpose-built for multi-location brands. Over 150,000 businesses rely on Birdeye’s intelligent AI agents to run marketing and drive business outcomes. Birdeye helps multi-location brands enhance online reputation, engage customers across social, search, and web, and gain real-time insights into consumers and competitors — all to boost leads & increase foot traffic, reduce costs, and grow revenue. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. -
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Get insightful text analysis with machine learning that extracts, analyzes, and stores text. Train high-quality machine learning custom models without a single line of code with AutoML. Apply natural language understanding (NLU) to apps with Natural Language API. Use entity analysis to find and label fields within a document, including emails, chat, and social media, and then sentiment analysis to understand customer opinions to find actionable product and UX insights. Natural Language with speech-to-text API extracts insights from audio. Vision API adds optical character recognition (OCR) for scanned docs. Translation API understands sentiments in multiple languages. Use custom entity extraction to identify domain-specific entities within documents, many of which don’t appear in standard language models, without having to spend time or money on manual analysis. Train your own high-quality machine learning custom models to classify, extract, and detect sentiment.
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3
Brandwatch
Brandwatch
Brandwatch is a leading Consumer Intelligence and Social Media Management solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics. Within its Social Media Management solution, Brandwatch (formerly Falcon.io) offers features including social media listening, engagement, publishing, measurement, influencer marketing and customer data management. With Brandwatch, marketers and companies can deliver more personalized brand experiences across touchpoints, based on enriched customer profiles. This solution features a highly intuitive and collaborative UI and is complemented by the best support team in the business. -
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Oktopost
Oktopost
Oktopost's social media management, social listening, and employee advocacy solutions enable B2B organizations to amplify their brand on social media and measure the real impact of this channel on the business. Oktopost allows marketers to better engage with customers and prospects, get actionable insights, and prove ROI. Integrating natively with all major marketing automation and CRM platforms – including Salesforce, Marketo, Eloqua, HubSpot, and Microsoft Dynamics 365 – Oktopost helps marketers leverage social data to improve customer experience and drive revenue growth. Oktopost was founded in 2013 to help B2B companies establish the true impact of social media on their business by tracking actionable metrics. Since then, our offices have been buzzing with talented innovators who are driven to create a meaningful social media experience for B2B.Starting Price: POA -
5
Sprout Social
Sprout Social
Build and grow stronger relationships on social. Understand and reach your audience, engage your community and measure performance with the only all-in-one social media management platform built for connection. Sprout Social is proud to be a leader in usability, customer support and satisfaction, ROI and user adoption. Discover the most robust and cohesive social media business solution, built to scale. Uncover trends and actionable insights from social data to inform marketing and brand strategy. Plan, organize, schedule and deliver content as a team with cross-network social publishing. Streamline social monitoring and improve responsiveness with a unified inbox. Drive strategic decision making across the business with rich social data and dashboards. Real people, real brands, real connection. Customers share why they choose Sprout’s social media management software and solutions.Starting Price: $199/seat/month -
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ReadPartner
ReadPartner
ReadPartner is a media intelligence platform designed to help organizations consolidate media monitoring, social media listening, trend analysis, and data insights into one modern dashboard so teams can make smarter, faster decisions. It tracks mentions of keywords, brands, competitors, and topics across thousands of news outlets and social platforms, delivering real-time alerts, automated trend detection, and sentiment analysis so users can identify market shifts, emerging risks, and audience perception without manual research. It includes tools for keyword monitoring, bias detection, media outreach, internal newsletters, executive reporting, and crisis management, plus a context-aware AI assistant that highlights key developments and helps generate reports. ReadPartner prioritizes relevant updates by filtering noise and visualizing popularity and sentiment over time, enabling data-driven insights and collaborative workflows that keep teams aligned and informed. -
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YouScan
YouScan
YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marketers, researchers, and public relations professionals who seek to understand their audience more comprehensively. By analyzing what customers say, do, and who they are, YouScan provides a holistic view of consumer interactions with brands, enabling organizations to make informed decisions based on real-time data. One of its standout offerings is the Insights Copilot, a conversational social listening AI agent. This feature simplifies the process of extracting valuable insights from vast amounts of text data, allowing users to effortlessly gauge consumer opinions on brands, competitors, and relevant events. Additionally, YouScan's industry-leading image analysis capabilities enable "visual listening," allowing users to understand how consumers interact with brands through social media.Starting Price: $299.00/month -
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Talkwalker
Talkwalker
Social insights for the world's most impactful brands. Your reputation is everything. Make sure it’s protected, globally. Talkwalker is your extra set of eyes and ears. Its AI powered analysis provides real time insights into what's happening on all social channels and online media, across 187 languages. This enables you to quickly identify issues and complaints before a crisis hits. Benchmark your brand and campaigns with our proven KPI frameworks. Measure sentiment and brand health. Connect social efforts to real business results and provide your management with instant reports. Compare your results to the competition, across every channel. Discover what customers really think about your brands and products in real time. Maximize the social performance of your communication campaigns with data-driven technology. Find the best stories and the true influencers to boost your brand power. With Quick Search, spot the trending stories on your brand and industry, in real time.Starting Price: $9,600 per year -
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LeadMi
LeadMi
Leverage the power of automation in Marketing. Improve sales conversions and customer engagement. Manage Leads interacting with your brand or product on your social channels. Identify social activity & nurture them. Automate profile discovery and activity gathering. Leverage rule based lead scoring to qualify them. Define your buyer personas as search filters. Generate leads instantly. Leverage filters across user and organizational attributes to identify high quality leads. Achieve high ROI in a short time. Drive content building and publish across multiple social channels at once. Track content consumption and interactions on your posts and generate leads. Develop and leverage insights on social media interactions. Leverage social listening to monitor your brand’s social media channels for any customer feedback and brand mentions or discussions regarding specific keywords, topics, competitors, or industries, followed by an analysis to gain insights and act on those opportunities.Starting Price: $25 per month -
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BrandMentions
BrandMentions
We dig every corner of the internet to find all the relevant mentions about anyone or anything. Discover and engage with your customers and the key influencers in your niche that will give you larger brand exposure & great insights about your target market. Get to know your customers' core interests and create products that will meet their exact needs and desires. BrandMentions tells you where to promote your products and find new customers. By always being aware of who talks about you and what, you get the power to understand and protect your reputation in a fiercely competitive market. Monitor everything that is being said about your company or product on all the channels that matter, be it web or social media. BrandMentions keeps you up to date with everything important in your market and anything connected to your company, providing real-time alerts straight to your inbox.Starting Price: $99 per month -
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Social Mention
BrandMentions
Social Mention finds who's talking about your brand or competitors in the news & social media. Social Mention is a simple to use social media search tool that aggregates user generated content from across the internet into a single stream of information. It’s a social media monitoring tool that allows you to track and measure what people are saying about your brand anywhere on the globe, in real-time. SocialMention is part of BrandMentions, an in-depth brand monitoring tool designed to track and engage in online conversations in real-time. Never miss a comment or mention about your product or brand on social media accounts, news and other publications. Get to know as soon as your audience talks about you, anywhere online. Have a better understanding of how your customers are interacting with your brand, how your social media strategy is performing & create products that will meet their exact needs. -
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Mention
Mention
Mention is a real-time Media Monitoring and Social Listening solution for SMB's and Enterprises that operates in more than 125 countries. By offering a robust set of tools at an affordable rate, we help thousands of businesses optimize their monitoring and listening efforts while ensuring the best return on investment. With more than a billion sources crawled on the web (news, forums, review sites, websites...) and social networks (Linkedin, X, Facebook, TikTok...), we enable thousands of customers to be alerted as soon as a topic of interest is mentioned online. Whether you want to identify what's being said about your brand or your product to improve your reputation, monitor and strengthen your market position by analyzing your competitors' every move, or identify movements in your market, Mention will be there to support you!Starting Price: $41/month -
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Awario
Awario
The web is talking about your business. Find these conversations and join in. Instant mentions from all around the Web and social media. At Awario, we want you to be the first to know when important conversations spark out online. Unlike other monitoring apps that rely on a single third-party data provider, we crawl over 13 billion web pages daily, in addition to the APIs. So when we say Awario is the most immediate way to learn about new mentions, we aren't messing around. Find important discussions, join them in real time, and spread the word about your product, service, or content across social and the Web to reach new audiences and trigger word-of-mouth marketing. Social media is full of invaluable market information and consumer intelligence - but it's also full of noise. Sieve out meaningful customer insights with Awario to understand your audience better and marketing campaigns.Starting Price: $39.00 per month -
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Clootrack
Clootrack
Clootrack is an AI Superagent for Fastest Customer Intelligence. It gives access to actionable customer and market insights 7.5X faster, with both qualitative and quantitative analytics. It helps enterprises uncover the exact reasons behind customer sentiment, which is used to enhance overall customer experience, reduce customer churn, accelerate product development, and enter new markets. The insights are based on a comprehensive set of data, both first-party and online. Clootrack insights, including qualitative data, are 98% accurate. Our patented unsupervised analysis ensures qualitative insights are unbiased and actionable. The platform includes 1000+ connectors to enterprise data sources and can crawl data from online sources. -
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Scraawl
Scraawl
Scraawl is a suite of data analytics tools designed to empower you to gain more from your data. Whether your problem set focuses on publicly available data, images and video, unstructured text, or all of the above, Scraawl has powerful tools to enhance your analyses. Scraawl leverages state-of-the-art artificial intelligence and machine learning techniques to provide actionable insights through analytics. Our team is a multi-disciplinary group of developers, researchers, and data scientists dedicated to bringing cutting edge analytics to users. Scraawl SocL® is an enterprise-level, easy-to-use, web-based PAI listening and analytics tool. Scraawl SocL® searches, analyzes, and visualizes online conversations and news data, providing a user with a detailed 360-degree analysis. -
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Sonar Analytics
Sonar Platform
Sonar analytics is an automated digital conversation Intelligence application focused on capturing and analyzing sentiment, trends and industry content. Gather, sort and uncover valuable insights in the social and digital media clutter over various channels from enabling you to paint a complete and concise picture of where you stand in near real-time. Make better and calculated decisions with right and complete data. Sonar Analytics is packed with features that helps generate concise marketing intelligence derived from the social and digital media content, covering key platforms such as Twitter, Facebook, Instagram, YouTube, Marketplaces and open websites in general. Discover what's going on in your industry at any given time with functionality such as sentiment analysis, trend discovery, key profile identification and automated insight reports. -
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Lucidya
Lucidya
Lucidya is an AI-native customer experience management platform designed to help organizations understand, manage, and improve customer interactions across digital channels through real-time data and advanced analytics. It enables brands to monitor customer conversations, analyze sentiment, and extract actionable insights from sources such as social media, customer feedback, and online content, allowing them to better understand behavior, preferences, and market trends. It combines artificial intelligence and natural language understanding to deliver accurate sentiment analysis, including support for multiple Arabic dialects, enabling businesses to capture context and meaning with high precision. It provides real-time intelligence through alerts and dashboards, helping teams respond quickly to emerging issues, customer needs, and reputational risks while maintaining consistent engagement across channels.Starting Price: Free -
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Radarr
Radarr
Powered by AI, Radarr is the best social listening, monitoring, and tracking platform that helps you get better results faster. Use our Al-powered social analytics and intelligence tool to get an in-depth analysis of your campaigns. Uncover untapped opportunities to get ahead! Radarr is a powerful social media intelligence tool that helps you listen, monitor, and track online conversations easily. Our AI-powered solution aggregates all digital conversations into a unified dashboard, making it easy to understand your audience. Radarr is a powerful social and digital listening platform that helps brands gather actionable insights about their audience response, interests, and market trends in a fuss-free way; in real-time. The Radarr command center brings all your important data points onto one dashboard. Offering real-time visualizations of content and campaign performances to help give you insights to make it better.Starting Price: $82 per month -
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SemanticForce
SemanticForce
SemanticForce is the unified media / e-commerce intelligence and engagement platform. We create a positive impact through the power of deep listening. Traditional media listening platforms provide limited data types. SemanticForce end-to-end media intelligence platform gives you visibility and intelligence on your data, everywhere. From online news to forums, from influencers to domains, from ads to pricing our listening ecosystem provides a new level of intelligence and protection. Organize millions of conversations on news and social media to spot trends and tap into topics relevant to your audiences. Be the first to discover positive and negative feedback about your brand on social media. Act fast thanks to real-time notifications and deal with negative conversations immediately. -
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Onclusive Social
Onclusive Social (formerly Digimind)
Onclusive Social is a simple yet powerful social listening and market intelligence platform used by companies to transform data into actionable insights for strategic decision-making. Onclusive Social helps marketers and analysts with brand reputation, competitive intelligence, consumer insights, trend tracking, influencers identification, and campaign analysis. -
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Forsta
Forsta
The most powerful, flexible, connected, and most reliable experience & research tech platform. Forsta transcends methodological and data silos. All human experience is here. If it’s insightful, it’s measurable. Use customizable surveys to seek insight from any audience, from small teams to global communities. Take the data you need from any touchpoint or channel. Forsta comes packed with the tools to bring you better data and deeper insights. So you can push your business forward. If it’s insightful, it’s measurable. Use customizable surveys or moderated online conversations to seek insight from any audience – from small teams to global communities. Take the data you need from any touchpoint or channel. Bring all your data onto a single platform. So you can see the stories behind the statistics. Use advanced analytics tools to search, sort and filter in whatever way gets you to the answers you need. -
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Social Smart
Social Smart Software
Social Smart for Engagement allows companies to exponentially market themselves via social media while maintaining full compliance. Social Smart for Research allows organizations to improve their interactions by helping them to curate excellent content and providing them with the pertinent information and flexible content repositories. Social Smart for Compliance allows organizations to leverage social media in low risk compliant manner based industry or company-specific compliance policies set up by your organization. Social Smart Sentiment Analysis lets you understand and analyze the social media sentiment around any entity on social media including companies, stocks and brands.Starting Price: $25 per user per month -
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Konnect Insights
Konnect Insights
Listen to conversations from millions of web sources and social channels to learn what customers are saying about you, what are the conversations about the competition, about the segment, how your campaigns are performing and many more with Konnect’s Listening tool. Don’t miss a single conversation anywhere on the web and social media that matters to you. Engage with your customers on the platforms they prefer to talk to you, use advanced and automated workflows and CRM tools so you have the right conversations assigned to the right teams, reduce your turnaround times, and measure all your actions. Make your customers happier with Konnect Insights Social CRM. Beautiful dashboards and BI tools that will give you deep insights on how you are perceived on online web and social media. Understand your share of voice, sentiment, media type, classification, social platform analytics for brand and competition, turnaround time reports and many more.Starting Price: $29 per user per month -
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Sprinklr Insights
Sprinklr
Sprinklr Insights is an AI-native enterprise-grade consumer and customer intelligence platform that unifies data from more than 30 digital and social channels, plus hundreds of thousands of media sources and websites, into a single, real-time system so organizations can transform unstructured conversations and feedback into actionable intelligence rather than noise. It captures the voice of the customer, brand mentions, competitor benchmarking, crisis-level signal detection, product feedback, audience preferences, and market trends in one place, providing contextualized sentiment analysis, theme discovery, anomaly detection, and predictive insights that support strategic decision-making across teams. Built-in AI capabilities analyze billions of historical and live interactions to uncover emerging patterns and shifts in sentiment, surface actionable insights, and generate automated summaries or recommendations. -
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Dash Social
Dash Social
Dash Social is an AI-powered social media management platform built to help brands plan, measure, and optimize every aspect of their social presence. It unifies social publishing, analytics, influencer marketing, and commerce tools into one intelligent dashboard. With brand-specific AI, Dash Social predicts what content will perform best, identifies high-impact creators, and delivers real-time performance insights across platforms. Its features include automated scheduling, campaign tracking, community engagement, and conversion tools like LikeShop for turning followers into customers. Global brands like Urban Outfitters, Rare Beauty, and CB2 rely on Dash Social to streamline workflows and scale their social strategies efficiently. Designed for modern marketers, it helps teams manage, measure, and monetize social media smarter and faster.Starting Price: $999/month -
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Infegy Atlas
Infegy
Discover, research, and understand audiences, brands and competitors with the most intuitive social listening tool with the only truly unlimited search system. Infegy Atlas offers premier social listening tools and services, helping you understand audiences and consumers like never before. Turn billions of online conversations into actionable consumer insight that can help you with market research, customer persona development, brand research, campaign tracking, competitive intelligence, demographics, industry white space, sentiment analysis, influencers, crisis management and more. Don’t just analyze social data, present it with style.With our reporting platform Infegy Canvas, you can create custom reports with data directly from Infegy’s social listening and intelligence platform. Leverage Canvas for client presentations + full-service reporting, and team meetings to keep everyone up to speed with beautiful reports, no design experience required.Starting Price: $1200.00/month -
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Sprinklr Social
Sprinklr
Sprinklr Social is an enterprise-grade, AI-powered social media management platform that lets teams manage every aspect of their social presence across 30+ social and messaging channels from a single, unified solution, bringing together social listening, publishing, engagement, campaign management, automation, sentiment, and audience analytics, and governance into one workflow. It provides a centralized content calendar and tools to plan, create, schedule, and optimize posts with AI recommendations on timing, hashtags, tone, and performance; monitor conversations, sentiment shifts, and trends across networks in real time; and automate engagement and inbound triage to act quickly on customer messages, mentions, and customer-care interactions. Sprinklr unifies data, insights, and actions so social teams can collaborate efficiently, enforce brand compliance with automated workflows and approvals, and turn social interactions into meaningful business impact for marketing, sales, etc. -
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Affogata
Affogata
Your new superpower for revealing customer preferences and sentiment. Capture every customer interaction on the web, social or business applications, and turn them into actionable Customer Insights. Understand your brand sentiment, key trends and more. Keep an eye on your competition. With social, web, internal business applications, nothing flies under your radar. Empower any team with curated insights thanks to Affogata's flexible visualization and data export. Act quickly with Affogata's real-time reporting. Don't leave any conversation off guarded. See how your customers react to your campaigns and messaging. Beef up your NPS with sentiment analysis that adds context to the quality of your service. Discover new product features desired by your users, and uncover where your competition is ahead of the game. Identify influencers and underlying trends on your social pages and private groups. Get a bird's eye view of your brand perception and always be on the lookout for threats. -
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Zappi
Zappi
Make your ads stronger by listening to your audience at every stage of ad development. Find the best idea in the bunch and, with ongoing testing, make it something they can’t live without. Understand how to build your brand with your digital campaigns. Use audience feedback and behavioral data from ads researched in a social media environment. Getting started is easy. Our proven methodologies give you predictive consumer feedback while you’re developing advertising and innovations. Here’s to immediate gratification. We reach the audiences you care about and deliver quality, actionable results in real-time, with full results in 6 hours. Put those results to work. Compare with historical data and relevant benchmarks, then make meaningful changes to your advertising and innovation ideas. Transforming your work starts with insights you can trust. Get them from the most progressive consumer insights platform. -
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Critical Mention
Critical Mention
The Critical Mention Earned Media Suite includes the most reliable real-time media monitoring for global TV, Radio, Online News, Podcasts and Social Media, as well as robust earned media analytics and the most accurate and frequently updated media contact and influencer database in the industry. -
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Repustate
Repustate
Repustate provides world-class AI-powered semantic search, sentiment analysis and text analytics for organizations globally. It gives businesses the capability to decode terabytes of information and discover valuable, actionable, business insights more astutely than ever. From our esteemed clients in the Healthcare industry, to recognised leaders in Education, Banking or Governance, Repustate provides continuous deep dives into complex integrated data across industries. Our solution drives sentiment analysis and text analytics for social media listening, Voice of Customer (VOC), and video content analysis (VCA) across platforms. It encompasses the plethora of slangs, emojis and acronyms superseding the rules of formal language in social media. Whether it’s data from Youtube, IGTV, Facebook, Twitter or TikTok, or your own customer review forums, employee surveys, or EHRs, you can identify the critical aspects of your business precisely.Starting Price: $299 per month -
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Isentia
Isentia
Empowering clients to make great decisions. Isentia is your real-time media intelligence and insights solution, helping top-performing communication teams make sense of the world’s conversations. Isentia is your real-time media intelligence and insights solution, helping top-performing communication teams make sense of the world’s conversations. Don’t miss important coverage, conversations or comments with our suite of services, designed to make monitoring quick, easy, and more meaningful. Enhance your strategic communications, be crisis ready and manage your reputation by tracking key messages, issues and audience sentiment across channels, with more accessible and easier-to-use data. Always be the first to know with real-time alerts and real-time analytics that help you spot trends and take action to help your organization build its reputation. -
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Websays
Websays
With Websays Alerts, you won’t miss any important mentions of your brand on social media. In addition, this functionality and the 24/7 view of the social conversation is ideal for crisis management or campaign tracking. Websays will alert you when there are unusual peaks or volumes, crises, influencers with more than X followers talking about your brand, or you name it! Websays Clippings shows you in a simple, organized and accessible way, what is being said about you or your brand on social media, news, blogs, reviews, forums and other websites. We have real-time metrics so you can measure, at a glance, your popularity, reach, impact, loyalty and sentiment, among other factors! Web says Communities provides your community data in a cluster graph format. Real-time graphs that show how a conversation about a specific brand or topic is developing, who is generating mentions and who is being mentioned to discover infinite behaviours and interactions.Starting Price: €400 per month -
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Buska
Buska
Buska is a real‑time social listening and lead generation platform that empowers users to monitor online mentions across social media, forums, blogs, news sites and documents, detect buying intent and sentiment with AI‑powered analysis, filter out noise, and act on high‑value opportunities as they happen It features customizable keyword tracking, automated alerts via email, browser, Slack, Discord and webhooks, a sleek dashboard displaying mentions with real‑time sentiment charts and trend analytics, integrations with outreach tools like Lemlist, La Growth Machine, Clay, Zapier and n8n, plus APIs to pull data into workflows and bypass caches with fresh=true parameter. Users can analyze public documents like PDFs and PowerPoints, invite team members, export CSVs, and use AI smart‑filtering to reduce irrelevant mentions by 90%, empowering timely, relevant outreach at scale and enabling proactive brand management before crises escalate. -
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Vista Social
Vista Social
Modern social media management tools for everyone. Expertly crafted social media management tools to help you exceed your goals. Find, collaborate, and schedule content for all your social channels. Visually schedule and preview your social media posts. Build relationships with your followers, and easily manage your social media messages, comments, and reviews in one place. Measure and report on the performance of your social media efforts. Create and customize simple, actionable reports that reveal what’s working and isn’t. Vista Social Listening tools help brands keep track of conversations that matter to them through timely alerts and sophisticated filtering. Strengthen online reputation with review management features such as reporting, alerts, and the ability to respond! Plan and publish to your social media profiles like a pro. Weaponize unique platform features and techniques that will fuel real results! Now powered by ChatGPT!Starting Price: $64 /month -
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Hootsuite
Hootsuite
Too many brands suck at social. Yours doesn’t have to. It starts with the right tools. Thousands of brands rely on Hootsuite’s platform and solutions to launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all their customer conversations in one place. With Hootsuite, you can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. As the world’s most widely trusted social media management solution, Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, customer care, and social commerce. Push your results further and get more from social with Hootsuite.Starting Price: $99 per month -
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Meltwater
Meltwater Group
We help you monitor, understand and influence the world around you. Empowering PR, communications and marketing teams with an intuitive all-in-one product suite, powered by AI-driven insights. In today's always-on world, a marketer's job is never fully finished, which is why we developed a series of products focused on helping you stay on top of your digital strategy and marketing performance. Our suite of products aims to solve the problems faced by modern PR, communications, and marketing professionals. Insights and workflows designed to empower your social media and digital marketing strategy. Access a flexible solution that allows you to monitor social media for relevant mentions so that you can stay ahead of the game—and your competition. With access to unlimited ad-hoc searches and no volume restrictions across more than 20 different channels (including social networks), your social listening capabilities will be unmatched. -
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CX Index
CX Index
On the platform, you can capture feedback and utilize a host of tools designed to augment that feedback and help you deliver better customer experiences. You can also use a suite of tools that allow you to improve brand reputation, listen to and message your customers across all the leading social media platforms. Sophisticated integrations and automation make contacting your customers easier than ever. Improved customer loyalty and retention contribute directly to ROI. A greater understanding of feedback means enhanced operational efficiency and better CX delivery. Capture and analyze customer feedback on any channel at any time. Take your feedback and turn it into actionable insights to improve your bottom line. Empower your teams to turn your unhappy customers into your biggest fans. Understand how your customers really feel about your brand with robust analysis and of important customer feedback and sentiment from all channels. -
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Kimola Cognitive
Kimola
Kimola Cognitive is a rock-solid Machine Learning Platform that enables users to grab reviews from 20+ channels and analyze + classify customer feedback -or any text data- automatically. Here are the TOP skills of Kimola Cognitive: - Scrape Web and Collect Reviews - Text Analysis with Entity Recognition - Analyze Data with Pre-Built models on Kimola Cognitive Gallery - Create, Train and Store Your Own Custom Models (No Coding Skills are Required) - Create Executive Summary, Generate SWOT Analysis and many powerful marketing materials using GPT Integration - Available in 6 languages (and counting!)Starting Price: $199 / 10000 Queries / month -
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BoomSonar Suite
Tick Tock Boom
Our self-developed BoomSonar is a real-time web & social media monitoring, reporting, analysis and management program. In addition to social media monitoring, BoomSonar offers account management, online reputation management, R&D applications, research, push notifications and many other services that can be designed according to your needs. We know your needs in the digital world. That is why we want to introduce you to BoomSonar, Turkey’s first and most comprehensive real-time web & social media monitoring, reporting, analysis and management program. BoomSonar allows you to search any subject, including your brand and competitors, in real-time on approximately 1.6 million Turkish websites and social networks, plus over 420 million websites and social networks in English and other languages. BoomSonar is Turkey’s first and most comprehensive, real-time search engine and web & social media monitoring, reporting, analysis and business intelligence software.Starting Price: $75 per month -
41
Social Verdict
Social Verdict
Social Verdict helps teams monitor how their brand is discussed on Reddit. The platform tracks posts and comments in real time, analyzes sentiment and trends, and alerts users when conversations spike or sentiment changes. Designed for founders, marketers, and community managers, Social Verdict turns Reddit conversations into actionable insights for brand monitoring, reputation management, and audience research.Starting Price: $199/month -
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Brand24
Brand24
Brand24 is a media monitoring tool to identify and analyze online conversations about your brands, products, and competitors. Brand24 empowers its users to monitor their online reputation, prevent PR crises, track the results of their social media campaigns, boost their brand awareness, improve customers’ experience and find influencers. This tool collects all publicly available mentions in real-time and covers various sources, including social media platforms, podcasts, newsletters, news sites, blogs, forums, and more!Starting Price: $39.00/month -
43
AlphaMetricx
InfoVision
AlphaMetricx is an AI-powered insights platform designed to help organizations uncover meaningful intelligence from large volumes of data. It enables users to track, contextualize, and analyze information to identify trends, correlations, and anomalies across media and digital channels. The platform significantly reduces the time required for both qualitative and quantitative analysis, allowing teams to act on insights faster. AlphaMetricx offers sentiment analysis to understand public perception and emotional tone surrounding a brand. It also provides competitor tracking to monitor rival activities and market impact. Custom dashboards allow teams to visualize data in ways that support executive decision-making. With features focused on reputation management, AlphaMetricx helps organizations proactively manage risk and brand credibility. -
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BrandBastion
BrandBastion
BrandBastion takes action to help you listen and respond better on social media. Whether it’s more sales or brand equity, the key to success is understanding what your audience cares about, and taking the right actions, at the right time. Harmful comments, from spam to discrimination and brand attacks, are removed according to your custom brand moderation guidelines. Alerts are sent when something needs urgent attention, such as when negative sentiment spikes or there’s a report of an unusual event. BrandBastion’s social media engagement analysis allows you to audit your current ads or organic posts to discover: Harmful comments and threats you are receiving, from spam to discrimination, brand attacks, and competitor promotions. Opportunities to engage with questions, complaints, and reviews. Potentially urgent situations, from technical issues to negative sentiment due to poor perception. Tips and recommendations for optimization. -
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HyperVue
HyperVue.ai
A comprehensive tool, packaged in a sleek UI that provides real-time actionable insights. The HyperVue platform is not just another AI and Machine Learning engine that provides social insights. It fundamentally reimagines the possibilities of social data. HyperVue derives, builds and predicts outcomes for brands, topics, cities, industries, segments and groups of people. It combines the intelligence of people and algorithms in a manner that redefines software for its users. -
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Listening4
Listening4
Listening4 is a next-generation social listening tool that uses semantic AI to monitor conversations across social media and forums with deep understanding of meaning, not just keywords. Users describe what they want to track in natural language, and the AI generates relevant semantic matches, filtering out irrelevant or self-promotional posts. This approach captures nuanced discussions, identifying potential leads, competitor insights, and market trends that traditional keyword tools often miss. Listening4 supports applications like customer lead capture, sales intelligence, journalism, and market research with powerful AI filtering and contextual analysis. It offers transparent pricing plans with unlimited queries and webhook support in higher tiers. Thousands of professionals trust Listening4 to transform how they monitor and engage with online conversations effectively. -
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Union Metrics
Union Metrics
Social intelligence. Designed for marketing teams. Marketing is art + science. You bring the passion and creativity. We bring the data. Union Metrics empowers you with the social marketing intelligence you need to reach your audience and build your business. Union Metrics provides the analytics every marketing team needs to build an effective social strategy and inform day-to-day execution on social media. Measure and optimize your impact on social media to more effectively expand your reach. Analyze brand and industry conversations in real time, to identify key content and influencers. Track social campaigns to improve performance and generate beautiful reports for stakeholders. Stay ahead of the competition by analyzing their social activity and measuring share of voice. Combine powerful queries and historical data to uncover audiences, find relevant content, and plan campaigns.Starting Price: $49 per month -
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Keyhole
Keyhole
Keyhole helps marketers measure, improve and report on the impact they're making on social media. Keyhole’s social listening, influencer tracking and social media analytics products help marketers improve their social media strategy, and prove their impact to colleagues and clients. Keyhole’s easy-to-use dashboard allows you to build and share reports instantly, saving hundreds of hours a year. Use Keyhole's dedicated Influencers metrics to analyze advocates talking about your hashtags. You can filter influencers based on geo-location and keywords in their bios. Reach out to influencers to help boost engagement and increase your marketing ROI. You can also sort influencers based on the exposure they generate and engagement levels. The analytics dashboard has a convenient word cloud that shows hashtags commonly used with your main hashtag. You can easily use the tool to identify the most popular hashtags relevant to your campaign and find areas of opportunity.Starting Price: $49 per month -
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Interactions Digital Roots
Interactions
With Interactions Digital Roots, you can easily monitor, measure, and engage with social media conversations about your brand from a single platform. By leveraging artificial intelligence, our system is able to deliver highly relevant customer conversations and insights from any source on the web. Unlike most traditional social listening and engagement tools that rely on user-generated rules and popular keywords to identify engagement opportunities, Digital Roots leverages artificial intelligence to comb through social conversations and find the most relevant posts. Our tool removes the need for manual searching, so that you can spend more time engaging with the right customers. And since we incorporate natural language processing and machine learning, our tool learns from what users are doing and gets smarter over time. -
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Syncly
Deep BlueDot
Syncly Social is an AI-powered customer intelligence platform that helps brands unlock hidden insights from customer feedback. It centralizes data from social platforms, reviews, surveys, and support channels into one unified command center. With automated tagging and sentiment analysis, Syncly removes the need for manual data organization. Teams can instantly understand what customers care about and why. Built-in discovery tools allow users to explore trends and patterns beyond simple keyword searches. Syncly Social transforms scattered feedback into clear, actionable intelligence. Backed by Y Combinator, it is trusted by brands that lead the market.
