Audience
Telecom operators in need of an HPE OSS fulfillment solution
About HPE OSS Fulfillment
HPE OSS Fulfillment is the HPE implementation of service operations factory (SOF) customer onboarding services. It covers the entire fulfillment process stack as defined by the Business Process Framework (eTOM) from the TM Forum—including product catalog-based order management, activation of network and service infrastructure, maintenance of service and resource inventories, and change and configuration management. These efficient fulfillment processes and tools are essential for you to bring new services quickly to the market. It also enhances customer experience through self-service portals and provides superior service delivery and quality. Achieving greater agility, along with reduced complexity and cost of the overall end-to-end fulfillment process, often requires a complete transformation of operations support systems (OSS) to consolidate fragmented tools, processes, and organizations.