Grapevine

Most digital selling and advocacy programs fail to achieve traction and impact. Grapevine6 is the critical leap forward in social engagement for sales. Most digital selling and employee advocacy programs fail because adoption is low, there's a lack of fresh, valuable engaging content, and it's a poor experience for employees and their audience alike. Grapevine6 combs through 150,000 pieces of newly-published content every day, from more 11,000 publishers, and serves up the ideal stream for each user. Human to human engagement is critical, and now more than ever business conversations are sparked and relationships are nurtured on social media. Grapevine6’s deep integrations with leading enterprise security, compliance, and archiving platforms enable even the most risk-sensitive teams to sleep well at night. Clients manage and restrict sensitive content and monitor communication at scale with rules and workflows customized to their needs.

With all the features you’d expect including 24/7 access to highly trained Australian call centre operators, Grapevine helps shines a light on every corner of your organization, giving your staff and customers confidence that their complaints are receiving the full attention they deserve. 24/7 access to call centre, 365 days a year. Fully trained call centre operators based in Australia. 24 hour reports to your organization direct from call centre. 24/7 access for reporters and businesses to reports and actions. Annual fixed pricing based on scale of your organization. Instant notification to businesses on urgent matters. Quarterly reporting with hot-spot identification. Expert advice offered in line with your company policy.