Audience
Companies looking for a platform to increase the number of orders and improve customer satisfaction
About Gomocha
Gomocha uncovers hidden efficiencies, matching skill with demand, so your field technicians deliver an exceptional customer service experience that helps you increase revenue and remain compliant. For example, dispatch can direct the right technician to the job site, track precisely where all technicians are, and communicate real-time information to customers—so customers always know estimated arrival times. The field service management platform & mobile app gives your field service staff full access to a wide variety of customer, asset, employee, and task-related information. It also lets them receive and view work orders, register materials, report time and costs, access inventory levels, and request, ship, or return parts on both online and offline environments.
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Integrations
No integrations listed.
Company Information
Gomocha
Founded: 1992
United States
www.gomocha.com/platform/
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
24/7 Live Support
Online
Gomocha Product Features
Appointment Scheduling
Appointment Reminders
Automated Scheduling
Client Database
Mobile Access
Online Payments
Recurring Appointments
Calendar Sync
Group Scheduling
Multi-Location
Online Booking
Room Booking Management
Field Service Management
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Work Order Management
Billing & Invoicing
Time Clock
Scheduling
Alerts/Notifications
Automated Scheduling
Calendar Management
Employee Scheduling
Payment Processing
Real-time Scheduling
Appointment Scheduling
Class Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Reservations
Resource Scheduling
Room Booking Management
Service Dispatch
Contract Management
Customer Database
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Billing & Invoicing
Call Center Management
Inventory Control
Self Service Portal
Work Order
Contract Management
Customer Database
Dispatch Management
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Inventory Control
Task Management
Workforce Management
Contractor Management
Employee Lifecycle Management
Scheduling
Skills Tracking
Time & Attendance
Budgeting & Forecasting
Labor Projection
Performance Appraisal
Recruiting Management
Variable Workforce