Alternatives to Getlead CRM
Compare Getlead CRM alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Getlead CRM in 2025. Compare features, ratings, user reviews, pricing, and more from Getlead CRM competitors and alternatives in order to make an informed decision for your business.
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1
Collect!
Comtech Systems
Collect! is a highly configurable debt collection software serving collection agencies, debt buyers, law firms, government, healthcare providers, educational institutions, property managers and other creditors. Collect! offers good value for startups and full functionality for large agencies. Built for flexibility, Collect! offers configurability and features to enable users to automate and track contacts and payments, manage judgments, manage sales, communicate from the system, create payment plans, report to bureaus and manage month-end reporting. Importantly, configurations and customizations remain available through updates, upgrades, and moving to larger editions. Features and tools include robust import-export functions, large set of stock reports and letter templates, report generator tool, account segmentation tool, flexible trust accounting, account level forms and document attachments, consumer portal, client portal, reporting dashboard, HIPAA and SOC 2. -
2
Bidtracer
Bidtracer
Bidtracer has been built specifically for the MEP/BAC industry for both construction and service side including but not limited to CRM, Bid Management, Invitation to Bid, BAC Estimating, BAC Engineering, Project Management, Service Agreement, Service Work Orders, Service Repair, Service Projects all built natively in the cloud. Estimating/engineering established live pricing with numerous manufacturers such as JCI, Distech Controls, ABB, Carrier, ALC and many peripheral distributors such as Kele, Alps, Belimo, Siral, Bray. If you haven’t imported it yet, we can import it multiple times throughout the year. Our system caters to businesses of all sizes and accommodates users from various roles such as: estimators, engineers, PMs, sales, executive, and field workers. It includes rich reporting features with customizable reports, charts, and graphs to enable companies to analyze their data in real-time. -
3
CallShaper
CallShaper
CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions. -
4
uContact
net2phone
Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. Our robust, full-featured platform includes: • Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding • Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR • Omnichannel - WebChat, SMS/MMS, WhatsApp, Social Media, Video, Email and Interaction Recordings • Automation - Chat Bots, Form Creator, Workflow DesignerStarting Price: $59.99/month/user -
5
Field Work Mobility
Field Work Mobility
FieldWorkMobility/MySalesDialerPro are an enterprise-class Inside Sales mobile and cloud solutions, utilized by thousands of businesses worldwide! The sales reps are no longer confined to office walls/cubicles and perform only inside sales job instead they prefer to be on the field doing live interactions with the clients, at the same time they want powerful Inside Sales CRM with a mobile dialer to carry on all the aspects of inside sales and CRM from anywhere. Powerful Auto Dialer (with various modes and templates covering delivery of SMS, MMS, email, audio, video, and document delivery during call prospecting) Allows agents to report their location to the manager's web dashboard. Allows the agent to locate any contacts in their mobile app or web CRM. Increase your sales and productivity many folds by 1 click distribution of leads to your agents for outreach, from web dashboard! -
6
Jump Contact
Jump Contact
Jump Contact offers a 24/7 live answering service designed to help businesses convert more leads and keep customers satisfied. Their world-class sales-trained agents answer incoming calls within 30 seconds, ensuring no missed opportunities. The service includes inbound call answering, instant lead call-outs, customer service, appointment booking, lead conversions, payment collection, call transfers, message relaying, intake, confirmations, call recordings, and dashboard access. By providing customized call scripts and call flows, Jump Contact ensures their service seamlessly integrates as an extension of your business. They emphasize that 80% of leads will call the competition if their call isn't answered within the first 30 seconds, highlighting the importance of prompt response. Their trained live sales agents aim to convert leads into booked appointments, transfer calls, or qualify leads around the clock.Starting Price: $547 per month -
7
Sales Sling
Sales Sling
Call Recording Every call that is made is automatically recorded and stored on the contact record within the Sales Sling Lead Management System. Calls are also searchable through our reporting and agent call history features, so you have the ability to easily find, download or flag a call and share it with the agent or other team members for coaching or review. Built into the call making workflow, outcome tracking will become an intuitive and second nature for your agents. Predetermined disposition buttons are incorporated into the call center dashboard and at the end of a call your agent must simply click on an outcome and a contact will move into the appropriate bucket of your sales pipeline. Conference in as many people as you need to for a demo or meeting. Allows you to whisper into the ear of an agent during a call without the client hearing and to take over a call if necessary. This is invaluable when training new talent.Starting Price: $49.99 per user per month -
8
LeadAngel
LeadAngel
LeadAngel smart-matches incoming leads with existing accounts and distributes leads among your sales team using the most powerful & flexible lead routing and lead matching algorithm available. We as a team helps your business to drive sales with the automated lead management. The application offers data standardization, fuzzy matching, lead segmentation, Contact Routing and Account Routing and lead to account matching in a user-friendly interface with smart drag or drop options. The solutions are built with API's to help you leverage everything our platform has to offer. Eliminating duplicate leads, merge with existing contacts, and removing redundant accounts with LeadAngel’s powerful data cleanup engine and track the entire procedure with LeadAngel's reporting where each and every step is visible. Further optimize your sales funnel with tools such as auto conversion of leads into contacts if a matching account is found. -
9
OMniLeads
Freetech Solutions
OMniLeads is a standalone solution for Contact Centers based on Free Software GPL V3, designed to support the management, operation and administration of a Contact Center. Its functionalities allow all the procedures of a Call Center to be carried out through web interfaces. Both agents and supervisors will have their tools in a single application thanks to the use of WebRTC standards. OML can recognize answering machines and act according to rules that may indicate leaving a recorded message, trying to contact again later or simply skipping the contact, seeking to maximize the time and efficiency of the operation. OML supports different roles; administrator, supervisor, client and agent. With different levels of actions and information available as well as the possibility of modeling users according to the needs of each project. OML can be deployed in an AIO (All In One) architecture or work by dividing the load between Application Server, Database Server and Communications Server.Starting Price: $19 -
10
Cloudphoney
ITECHDOMAIN.COM
An excellent and differentiated Customer Experience can transform Customer Loyalty to Customer Advocacy, for which it is important to deliver a clutter-free and Omni Channel experience each time your customers reach-out to you. With Cloudphoney we offer multichannel Customer Interaction Solution both on cloud and On-Premises that understands the dynamics of customer expectations and what it takes to keep the latter happily engaged. Cloudphoney our contact centre solutions address your specific needs throughout the customer lifecycle right from lead nurturing to customer retention. Cloudphoney help improve your time-to-market and customer stickiness with our solution-rich offerings which include Call Queue Management, Automatic Call Distributor (ACD), Outbound Dialer, Call Back Requests, and Call Analytics; among other features. These features enable superior IVR self-service while reducing discords in agent-assisted conversations. -
11
CallApp
CallApp
Automatically identify phone calls from spammers, telemarketers, unknown and unwanted numbers. Choose a number and add it to your blacklist with a single tap. You will never be bothered again by an unwanted call! Record all your calls with CallApp! Save your conversations and never worry about missing an important detail again. Set any video as your ringtone to relive the memories at every ring! Even choose a different video for each contact. Send a Whatsapp message to any number even if you haven’t saved it as a contact! Manage your incoming and outgoing calls using caller ID, spam call blocker, call recordings & dialer app! Blacklist numbers – add spam calls, block numbers & contacts from your phone book or dialer to our caller ID & call recorder app. Blacklist a phone number & never get robocalls from unknown callers again! Use the phone number search to see “who called me” & call blacklist the spam numbers you wish to block. -
12
Car Wars
Car Wars
The ultimate operating system for expertly handling calls and optimizing workflow with real-time performance analytics, information dips from CRM systems, caller history, text messaging, and live call coaching capabilities. Call Box helps your team better handle calls as they happen and access customer conversations all in one place. From the moment a call comes in and during the conversation, Sales and Service agents are equipped to expertly handle leads with relevant caller information from CRM or other contact management platforms, and caller history. Managers are equipped with tools to coach and assist agents during live calls and follow conversations with the hottest leads. Intelligently designed tools ensure your customers receive an optimal caller experience and seamless call flow on every interaction over the phone. This leads to desired call outcomes and stronger customer relationships. -
13
Newfies-Dialer
Star2Billing
Whether you make just a few thousand or many millions of calls per day, we have a solution for you. Send voice messages and reminders to thousands or millions of contacts at high speed. Build interactive voice apps using recordings or use TTS for a more personal touch. Call contacts with a pre-recorded message and ask them press 1 to transfer the call to your agent. Varies the rate of calling proportional to the number of agents available to take calls keeping staff fully utilised. Use text Broadcasts to send marketing messages, alerts, promotions and updates. Leave a voicemail message right after the beep and move straight on to the next call - a massive time saver! Redial contacts who did not answer or complete your call ensuring that your results are as complete and accurate as they can be. Personalize your message to each contact using text-to-speech in different languages.Starting Price: $99 per month -
14
Enterprise Communications Call Center Software
Enterprise Communications GmbH
Increase your productivity and sales with the leading outbound call center software. Always keep an overview, full cost control and improve your sales performance at the same time. Increase the productivity of your outbound call center campaign and thus your profitability. After many years of perfectionist-driven further development by analyzing the multiple millions of connections that were mediated by our call center dialer software, our team has now developed one of the best algorithms available on the market to keep your call center agents in the customer conversation almost continuously. As a basis for the dialer algorithm, you only have to enter the maximum permitted drop rate and the desired target waiting time (until the next call from your call center agent). Based on this data and other factors calculated by the system, such as the current availability of your data and the average call time, the best possible agent utilization can be achieved. -
15
Juris Astra
Juris Technologies
Juris Astra is a complete call centre solution for inbound and outbound contact centre comprising of telephony automatic call distributor (ACD), interactive voice response (IVR), and dialler. It also does optional customer relationship management (CRM), sales force and marketing management, and case management, to handle sales leads, marketing campaigns, complaints, service requests, and customer service issues. Juris Astra is a seamlessly complete solution that provides you the capability to handle telephony, email, web chat, fax, and SMS interactions automatically. PABX is the infrastructure that handles telephony interfaces such as incoming lines from Telekom (ISDN PRI or CO Analog PSTN trunks), and extension lines to the agents/users. Some of the standard offerings of Juris Astra include callers privilege, Class of Service (CoS) to dial out, hardphones, softphones, VoIP, and SIP. -
16
MoxiEngage
MoxiWorks
Agents see 54% more business, on average. Drive your business further with a CRM that keeps you organized, increases productivity, and truly strengthens your relationships by focusing on your sphere of influence first. MoxiEngage was built for real estate agents, so it fits with how you actually do business: contacts are synced both ways between MoxiEngage and your devices, lead nurturing and sales flow zones allow you to easily segment and monitor your business, and a robust goal setting structure makes agents more productive - on average, 54% more productive. -
17
SanCCS
SAN Softwares
Unlock exceptional features with the best call center software. A calling software for a call center can make your business efficient yet advanced. Get multiple dialing modes including progressive, predicative, manual, and preview. Various reports based on performance, attendance, call logs, and Analytical reporting. Allocation of calls based on the availability of agent, category of agent, the skill of the agent, and many other parameters. Integration calling option with the click-to-call button on the website and internal CRM. The dialer for call center software offers an exceptional feature of automated callback if an agent misses the call. SanCCS cloud call center solutions allow you to handle interactions with customers from multiple channels like Facebook, Viber, WhatsApp, and Twitter in a way that allows customers to switch back and forth between multiple channels seamlessly.Starting Price: ₹1499/User -
18
Pipeline Pro
Pipeline Pro
Enter your new appraisal orders into Pipeline in less than 30 seconds, then watch it appear on a map with your other appraisals. The Order Box holds all the detailed information regarding the appraisal – address, client, due dates, scheduled times, assignment types, access instructions... Keep detailed notes as well about the property. This box can be completely customized for your workflow. Scheduling: This area of Pipeline holds all appraisals that haven’t been inspected yet and keeps all contact phone numbers, access instructions organized and archived. You can also track appraisals in a clean grid view and a calendar view. The Appraisal Map, Grid, and Calendar can all be viewed at once or separately. Know what is happening with your business at a glance. Once a property is inspected, all appraisals needing to be typed are visible in this section. Keep track of due dates and any notes that help you compile the appraisal, like typists, agent phone calls, etc.Starting Price: $12 per month -
19
Apex Power Dialer
Apex Power Dialer
Apex Power Dialer is a Power Dialer that allows your agents to sequentially work through each lead, in the most efficient way possible. A core feature is the ability to create custom dialer lists, which are custom audiences you can create by filtering and sorting your leads. Take as much resistance out of your sales team's hands, and allow them to focus on generating leads and closing deals. Key Features: * Organize and segment your leads keeping your agents on track and working methodically. * Click-to-call to contact leads effortlessly and with pinpoint accuracy. * Built-in text messaging gives your team an additional way to make contact. * Built-in templates ensure your outreach is personalized and quick. * Easy to set up and navigate so that your team can get started on contacting leads and closing deals today. The Apex Power Dialer offers a strategic approach for businesses that care about each lead and want to get the most out of their agents.Starting Price: $74.95 per month -
20
Readymode
Readymode (formerly Xencall)
Readymode (formerly XenCALL) is a cloud-based all-in-one CRM and VoIP solution that empowers contact centers and telemarketers to carry out campaigns, increase leads, and close more sales. Top features include agent and dial-list prioritization, agent callback calendar, blended inbound and outbound calling channels, conference calling, call recording and more. A browser-based solution, Readymode is easy to learn and comes with a one-on-one personalized training and in house support. Streamline and automate your administrative tasks with an intuitive predictive dialer. Proactively look at call center analytic reports and know how well agents perform. Have everything you need with our built-in CRM and third-party integration capabilities. Dynamically build new lists from all of your leads, to assign to your sales teams. Direct server-to-server connectivity with TrustedTPV and VoiceLog Verification systems. Easy-to-integrate third party lead posts.Starting Price: $150 -
21
Subiz
VietnamBiz
Warmly welcome, send targeted messages to right opportunity and get leads. Automate your welcome messages to greet your customers, attract and collect the customer's information to easily contact and follow. Auto-assign to the right people, quickly and professionally interact with messages template, media button, product content, emoji to convert and build beautiful relationship. Synchronize customer data from multiple channels into one place. Classify customers and divide them into groups depending on your needs and business model. Run your business automatically by setting up multiple workflows or customer interaction strategies to pursue and deliver a premium experience based on tracking behaviors. Analyze according to time, tag, or agent to know your conversation and customer insights, helping you to improve customer service and boost sales.Starting Price: $9.59 per user per month -
22
Datrm.in
Flat Creek
Encourage your top contacts to take action with an integrated call tool that can be customized for specific events. Filter and group your contacts by activity, transactions, custom fields, even proximity. Enhance your existing contacts with social, consumer and voter data from third-parties like FullContact. Create filters to automatically segment contacts into targeted drip and retargeting campaigns. Import existing contacts from Excel, Google Contacts, website forms, and hundreds of other sources. Create custom user roles with specific permissions for what users can see and do in your account. Mobilize your network to help you reach your goals. Datrm.in is here to help professionals, non-profits and campaigns build stronger relationships with their audience and mobilize them to take action. Easily track online and offline contributions, create call lists, see call results in real-time, and export lists for mailing and compliance.Starting Price: $250 per month -
23
LeadDesk
LeadDesk
LeadDesk’s auto and predictive dialer modes enable your agents to go from 40 calls per day to 120 calls per day. Imagine what this does to your revenue and bottom line? LeadDesk comes with eight different dialer modes including auto and predictive dialers. Your outbound sales agents reach customers quickly in any situation with the right dialer mode. Switching from a manual dialer to LeadDesk typically enables your call center agents to call three times as many contacts per day. You know best. So why not boost your campaign ROI by creating, managing and reporting sales and marketing campaigns yourself with LeadDesk’s easy-to-use campaign creation and workflow tool? You don’t need to call a consultant each time you want to set up a new sales campaign. Instead, you can constantly optimize call center campaigns based on your real-time monitoring or historic reports.Starting Price: 89€ / license per month -
24
SmartDial
Enghouse Interactive
Enghouse Interactive SmartDial is the industry leading outbound dialer, providing clients and agents with an unparalleled experience, delivering higher agent productivity and simplifying compliance with regulations as compared to other outbound dialer solutions. Six Reasons to Use SmartDial from Enghouse Interactive. Engineered to work natively with Enghouse Interactive Contact Center solutions. Seamlessly integrates with other Contact Center platforms as well. Intelligently blends Outbound call flows with Inbound flows to optimize Agent productivity. Easily satisfies national, regional and local regulations (i.e. TCPA, FDCPA, DNC). Benefit from unparalleled operational flexibility; across multiple campaigns or timezones. Available via Cloud, On-Premise, or Hybrid deployment. Ensures adherence to all regulatory requirements (local, state and federal), across multiple deployment points, time zones and campaigns. -
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Follow Up Boss
Follow Up Boss
Never lose another real estate lead. Automatically import and distribute leads. From 200+ sources. Turn leads into clients with always-on follow up that tells agents who to call, when. Instantly assign leads to agents, respond to new leads and send notifications and reminders to agents. New leads and inbound calls from listings or your website flow in and are automatically put into Action Plans. Emails and texts automatically go out, making speed to lead instant. Log in and click the "tasks" button. See the tasks for the day, and start checking them off, one by one (No guessing required). Then respond to all your emails, missed calls, texts and voicemails in one central spot. Review lists of active clients, pending clients and top clients. Pinpoint the ones that need contact. Text them. Go to lunch. Between appointments and showings, respond to push notifications, send texts, make contact notes and redistribute leads to others.Starting Price: $49 per user per month -
26
Free Web Monitoring
Free Web Monitoring
We provide website monitoring to webmasters and site owners absolutely free. Monitor your website's availability 24 hours a day, 7 days a week with instant email alerts and weekly website performance statistics. If your website goes down or becomes inaccessible we will sent you an email alert notifying you of the situation. 3xx redirection class of status code indicates that further action needs to be taken by the user agent in order to fulfill the request. The action required may be carried out by the user agent without interaction with the user if and only if the method used in the second request is get or head. A client should detect infinite redirection loops, since such loops generate network traffic for each redirection. Do you know when your site is down? Are you losing customers? Know when your site becomes unavailable! Get free Web Monitoring Today! -
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SalesJunction
SalesJunction
A system for managing a company’s interactions with current and future customers. CRM involves using technology to organize, automate and synchronize sales, marketing, customer service, and technical support. SFA includes a contact management system which tracks all contact and follow-up activities with customers. Designers, acrchitects, real estate developers, contractors, agents and brokerage offices. Many others, including nonprofits, online businesses, tech companies and more! Business services providers, like accountants, attorneys and consultants.Starting Price: $10.00/month/user -
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RapportCMS
Unity4
RapportCMS is our competitive advantage vs our competitors. We are focused on the intersection between telephony, interaction management and the people who handle the calls. This approach ensures that we make ‘human technology’ designed by and for contact center practitioners. We know that world-class call center technology must be equally adept at addressing what happens after the agent says hello as to how the call is routed to the desktop. As one of the leading Contact Centres in the AUNZ market, we had over 10 years of building, refining and improving our technology before then releasing it to market as a SAAS solution. While most providers have built solutions from a telephony perspective, we recognize what happens after the agent says hello is of equal importance to what happened before. -
29
Cairo Web Design CRM
Cairo Web Design
The CRM Software provides a platform to organize and track interaction with potential or existing clients, partners, agents and other contacts. Our CRM Software forms a contact base where the interaction and the history of contacts are managed and stored. All new events (calls, messages, meetings) connected with a contact or company are easily logged and further interaction can be planned, including by using integrated tasks. Using your own domain name for your social intranet, Managing meetings, briefings and other events that constantly take place in your company. Tracking working hours and time spent by users on individual tasks and projects is mission-critical Our CRM software provides a significant investment which is highly considered with regards to your unique business needs and operations rather than your potential or existing clients.Starting Price: $99 per year -
30
Yonyx
Yonyx
Create call scripts to duplicate the success of your best sales people! Agents access these interactive scripts within CRM systems, while the platform captures detailed analytics of paths traversed by your team. Interactively guide call center agents for technical support, business process compliance, telemarketing, lead qualification and more. Deflect incoming calls, improve customer satisfaction (CSAT) through interactive customer self service. Create business process based applications with enterprise data integration. Built on highly advanced Decision Network Architecture (DNA) Yonyx Map View provides a first of its kind solution for creating and visualizing decision tree driven customer interaction flows. Starting from a symptom, a customer can interactively troubleshoot an issue by traversing a decision tree along a given pathway. This helps customers quickly determine the underlying root cause and the corresponding solution. -
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Oracle Siebel Contact Center
Oracle
Oracle's Siebel Contact Center transforms a business's call center into an integral part of its total sales, marketing, and service delivery strategy. The application enables agents to handle service, support, and sales interactions seamlessly across all communication channels. As a result, businesses can reduce costs while enhancing service delivery. -
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ContactSwing
ContactSwing
ContactSwing is an AI Voice Agent that Makes and Answers Calls Like a Human. It is a 24/7 No-code AI Calling Solution for Sales, Operations, and Support. Our smart AI calling system ensures no inquiry goes unanswered, capturing all inbound interest. Our call assistant AI instantly responds to inquiries and sets up meetings, keeping your business running 24/7. Our AI Phone Agent automates routine tasks like follow-ups, scheduling, answering FAQs, etc., saving crucial time. With ContactSwing's AI Agents you can: ✅ Make and Answer Calls 24/7. ✅ Book Appointments Seamlessly. ✅ Follow-up with leads. ✅ Integrate with your CRM/ATS. ✅ Send Bulk SMS with SMS AI Agent. ✅ Respond to emails with Email AI Agent.Starting Price: $25/month -
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IntelliCRM
IntelliCRM
The IntelliCRM is powered by advanced Sales Acceleration technology with an intelligent dialer that calls the hot prospects first to close deals faster. Make a call to a Lead or Contact with a single click. All those calls including a recording are then automatically logged removing any manual data entry. This will dramatically increase the number of conversations you can have. In addition, there is Local Presence which increases the opportunity of an answer and Play and Go Voicemail which saves precious time and breath. IntelliCRM will dramatically increase sales results by equipping your sales team with right tools to stay in touch with prospects and customers at the right time, allowing no opportunity to slip. With our automated Sales Cadence Sales Agents will easily be able to focus on the opportunities and tasks that are most important and they can ensure every prospect is followed up with until qualified. -
34
Sales Dialer
Sales Dialer
Sales Dialer is highly effective web-based sales dialer app for making and receiving calls (inbound and outbound). It makes the entire sales process, starting from qualifying leads to following them up, more efficient and productive. Receive inbound calls and automatically route them to the assigned reps or to other reps involved in the same project. Record and listen to sales calls for further training, compliance improvement and quality assurance. Increase contact rate by using the same local code of the country via our cloud dialer and get more connections. Control your sales representatives' call performance and make more rational decisions based on sales data from detailed reporting. Track your leads directly from your website with our web-to-lead tool and don’t miss any sales opportunity.Starting Price: $70 per user per month -
35
KooKoo
Ozonetel
Whether you run inbound, outbound or blended telephony operations, our cloud contact center solution is packed with tools to make its workings smoother and more effective. Since it is a cloud-based solution, you will be set up in minutes. You can scale with ease, manage remote or distributed workers, and get access to advanced reporting, analytics and customer experience features without a hassle. An inbound call center forms the integral part of any call centre solution. This system exclusively handles incoming calls from your customers and effectively responds to their needs, basis your business parameters. Where customers are, business must follow. With today’s customers communicating via various platforms, you need an equally agile Contact Center that supports multiple channels to better connect with them. Our multi-channel Outbound Call Center solution allows you to target your specific segments and enhance customer interaction.Starting Price: $45 per user per month -
36
Pointel Configuration Management Solution (CMS) is easy to use, thin-client application which provides you with complete control over your Genesys configuration environment. CMS instantly highlights changes made to the Genesys configuration environment and it includes a detailed Genesys audit, import/export, snapshot/restore and alerting capabilities. Pointel CMS captures all of the changes within your contact center and provides the information graphically so you can quickly and easily understand the changes made to your Genesys Configuration Management Environment. It is important to know what changes have been made to your Genesys environment and by whom. CMS audit reports provide detailed information including the name of the user who made the change, the date and time of the change and both the current and previous values. It can also restore each parameter/KVP level change or the entire application back to a given point-in-time.
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37
Platforce CRM
Platforce
Platforce CRM is a cloud-based all-in-one Closed-Loop Marketing, Customer Relationship Management and eDetailing solution for pharmaceutical and life science companies to automate industry-specific business processes and improve customer engagement. The System allows you to provide the marketing and sales activities in full: from the marketing cycle initiation through databases creation, territories assigning, and calls carrying – to KPI analysis. The platform includes a handy built-in planner to schedule medical representative activities; and its parameters are configurable enough to meet your business requirements. Among other functions, the Platforce CRM allows various calls performance, including remote calls, and statistics analysis after the call.Starting Price: $15/month/user -
38
BILDX Sales Technology
Bild & Co
BILDX Sales Technology, powered by Further, offers a trio of comprehensive service lines: BILDX Live, BILDX Lead Nurture, and our BILDX High Touch Inbound Contact Center. These services work effortlessly together, with our Senior Housing Advisors adeptly managing new digital and third-party leads, as well as handling inbound phone calls in real time, acting as a centralized point of contact. As partners of BILDX, our team integrates seamlessly with yours, ensuring that interactions are not merely transactional but also contribute positively to the overall inquiry process that your clients undergo. -
39
Arbeit Click
Arbeit Software
Agents manually click each call to dial out, listen, decide if the call is a live human or voicemail, and decide whether to leave a voicemail message. This is one of Arbeit Click’s most powerful compliance features. A long pause, specifically a three-second pause, indicates an autodialer and increases the likelihood of your contact hanging up. Arbeit Click enables agents to interact with more contacts by removing this incriminating three-second pause. Getting started is easy and seamless from start to finish with virtually no downtime during & after the fast setup process. The interface is straightforward & intuitive, making it easy for you and your team to quickly get started making more compliant calls. Listen to live or previously recorded calls to assist in coaching & developing agents. Regain control of call & campaign data with advanced search capabilities. You decide how many numbers each agent can call out at once.Starting Price: $250 per month -
40
Wise Agent
Wise Agent
A real estate CRM that's simple, smart, and affordable. From initial outreach to the closing table, ensure every detail happens exactly how it should. Get instant access to everything you need to know about your clients. If you’re like most agents, you want to provide an amazing customer experience and build an incredibly successful real estate business. The problem is that most agents are still running their business the old fashioned way. They haven’t automated their marketing or transactions, and so they’re working too hard and leaving lots of money on the table. Wise Agent was built by agents for agents. So you can automate your business, convert more leads and actually live the lifestyle you came here for.Starting Price: $29 per month -
41
iGreen T.FAT ERP
Suchan Software
ERP software has become an important part of all business organizations. But, most of the companies are not happy with their software. Why? They haven't chosen the right one. Here are some highly useful tips on how you can choose the best ERP software for your company. The power of T.FAT ERP after Sales lies within its flexibility because we understand your company is unique and that business priorities and economic conditions change. With T.FAT ERP after Sales, your teams will be empowered to extend great support and deliver a unique customer experience, and you'll benefit from unparalleled flexibility and actionable business insights. T.FAT ERP Sales is a powerful and secure servicing solution that provides a complete view of customer interactions across your departments and teams providing the information and insights you need for better planning, managing, and supports. -
42
Hero Outbound
HeroBase
Outbound Calling Solution Designed To Meet All Your Sales Needs. These features will enable your agents to be more effective on the phone – so they can sell more and service better. Predict agent availability and automatically optimize to have new customers on the phone ready...reducing time wasted on dialing and waiting for no-answers. Greet prospects by name and dive right into the call without wasting time on preliminaries. Access a real-time representation of your business' call statistics. Monitor the pulse of your call center to judge agent performance and quality. This can be utilized to maximize profitability and efficiency. Ensure that the right agents with the right skills sets are staffed at the right time. Manage risk with compliance and cybersecurity rooted in identity and access management. Avoid losing potential contacts or sales with an efficient system to track leads that call back from a previous missed call. -
43
Chaos Intellect
Chaos Software
Chaos Intellect: Business email software and CRM contact management done right! If you haven't heard of Chaos Intellect before now, you've missed out! We have years of experience making great contact management CRM software, as featured in our award winning contact manager called Time & Chaos. Chaos Intellect combines this powerful contact manager experience with a great email client that hits the sweet spot for users like you! Why should you choose Chaos Intellect? We have two ways to answer that for you: on the left, you can view our features, organized by whether you are a Casual User, Business User or Advanced Power User. On the right, we let other users provide their own testimonials of how Intellect has worked for them. Keep reading for more details! Once you see enough to convince you to try it, keep in mind we have a fully-functional trial version you can download with no missing features and no hassles. We want you to see it work in the real world without any guessing!Starting Price: $59.95 per user -
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CCIChat
Cyber Cast International
Convert any visitor into a loyal customer. CCIChat is a Free Live Chat for Websites. Close the gap between your website visitors and your customer service team. Convert mores visitors into customers by empowering your sales team with this awesome tool. CCIChat Agent Dashboard provides full insight of the visitors in your website while trigger automation proactively contact your visitor generating new leads on every interaction. Provide live support to your website visitors and generate new leads and sales with our messaging system. Build for productivity, CCIChat delivers fast chat communication and intuitive visitor tracking tools that allow you to be efficient. CCIChat enables multiple communication channels for your visitor convenience including chat messaging, audio calls, video calls and screen sharing. -
45
Bling
Bling
One beautiful app to bring all your customer communication in one place. All your conversations are automatically saved in our inbuilt CRM with unlimited call recordings, voicemail & text history. Easily set up call forwarding from your Bling number to up to 8 extensions with any number of your choice within or outside Bling. IVR feature lets you effectively delegate your calls to team members, protects you from robocalls, and keeps your personal numbers confidential. While contacts are automatically added to your inbuilt Bling CRM, you can easily add new contacts or upload a new contact file. Send automated text messages based on your rules such as a missed call, voicemail or an update to a custom field. Convert more leads into prospects faster with Bling’s AI-assisted sales dialer. Assign & manage multiple users for your Bling profiles/phone lines. You can add a user either as an agent or as a supervisor & decide the level of their permission.Starting Price: $12.99 per month -
46
PropSpace
JRD Group
Rich functionality for agents and brokers, including features for Listings, Leads, Deals, Contacts, Viewings, Accounting, Reports and much more. Manage multiple properties and maintain seamless communication with landlords, tenants and service providers completely hassle-free. Fully customizable solution for any real estate developer, from large multinational to niche independent companies. Automatically match leads to your listings and send out property marketing materials to your clients. Syndicate your properties globally on property portals worldwide, such as Dubai Real Estate portal Just Property and many others. Automatically import leads from your website and the leading property portals and build great relationships with your customers. No more loose pieces of paper all over your desk. Centralise your deal management process and manage the whole lifecycle of a deal from contact to commission.Starting Price: $85.00/month/user -
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Webex Contact Center
Cisco
Deliver the best customer experiences, every time. Drive better engagement between your business and customers with Webex Contact Center, our flexible, innovative cloud contact center solution. A rich experience for your customers, a profitable experience for you. Data-driven artificial intelligence capabilities help your agents deliver the most personalized customer experiences, every time. Drive deeper customer engagement that improves sales conversions, revenue, retention, customer satisfaction scores, and first contact resolution. Integrated collaboration tools let agents work together to improve the customer experience and optimize the outcomes from every interaction. Intelligently distribute calls across agents in multiple or remote sites with routing based on skills, capacity, load balance and agent availability. Sophisticated distribution of call queues, including overflow queues based on skill set, group cascading, and more. -
48
LocalResponse
OneLocal
Greet your customers with an AI-powered agent. We know it's impossible to be everywhere at once. While you run your business, we'll help you answer incoming calls to schedule and convert more leads. Missed calls can cost your business thousands in lost revenue. When you can't get to the phone, our AI-powered agent will greet your callers, schedule appointments and redirect them to an agent if needed. That way, no customer will be left hanging. 62% of phone calls to small businesses are left unanswered. LocalResponse Features. With intelligent call routing that addresses the needs of your customers in real-time, you can get back to running your business without any interruptions. Instant response capability. Your calls will be routed instantly, depending on the needs of each of your customers. Full customizability for your agent. Set up unique greetings and call handling for your business' hours and after-hours. Convert more leads. -
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My Call Cloud
My Call Cloud
My Call Cloud provides robust, stable, and user-friendly hosted cloud Contact Center Solutions. My Call Cloud assists clients to effectively manage Inbound, Outbound and Blended calling with agents in-house or, remote. Cutting-edge contact center solutions such as SMS, IVR message blasting (with Text-to-Speech), FB messaging, and other services such as No-Dial (voicemail delivery to cell phones without ringing) are just a few of the full-service suite options available to our Call Center Software Business Partners. Upgrade your contact center software expectations with My Call Cloud automated dialer technologies. With full campaign and list management, leads can be optimized to reduce call ratios, achieve sales and marketing goals and connect with customers real-time without delays. Built-in safeguards ensure compliancy with the Telephone Consumer Protection Act with multiple internal do-not-call lists supported. Best in class cloud call center software!Starting Price: $65.00/month/user -
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Dynamic Leads
Dynamic Leads
Our simple and user-friendly Lead Management portal shows exactly who has been on your website along with the product or service page(s) they have viewed! Our complete website visitor intelligence tool will build your pipeline and fuel your growth. Provide hot leads for your sales team with relevant, GDPR compliant prospects, to close. We uncover the Businesses that have visited your website. Utilize the traffic you currently receive on your website. Increase your website's B2B lead generation by 295%. The software collects the details of the company that visits your website, the details of the individual in that company, and gives you their contact details. It is a great tool for B2B websites. You see the specific products and services they have viewed. You can see what they have been looking at. You see all of this, even if they haven’t enquired. Without the tool, we would have missed these leads.Starting Price: $129.99 per month