Forethought
Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help.
From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data.
This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way.
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NeuBird
NeuBird’s flagship product, Hawkeye (Agentic AI SRE), is an AI-powered Site Reliability Engineering platform that transforms IT operations by continuously monitoring telemetry from across your observability stack, logs, metrics, traces, alerts, and incident tickets, to detect issues, analyze root causes, and propose or automate practical remediation in real time without requiring manual investigation. Built for enterprise-grade environments, Hawkeye integrates securely with existing monitoring and incident management tools (such as DataDog, Splunk, PagerDuty, Prometheus, ServiceNow, AWS CloudWatch, Azure Monitor, and more), correlates signals across disparate sources, and reasons contextually like a human engineer to surface actionable insights and reduce mean time to resolution (MTTR) by up to ~90%. It is always-on and can be deployed as SaaS or in a customer’s VPC with enterprise security controls, providing autonomous incident response, pattern recognition, etc.
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StreetWise CADlink
StreetWise® is a suite of full-featured software products specifically designed for Fire & EMS. With every incident, Streetwise takes you from the firehouse to the scene and back with instant call alerting, customizable Google-based maps, live traffic, hydrant locations, tactical waypoints, live unit tracking with directional apparatus icons, and full preplan management. Share data with neighboring departments for improved mutual aid. Access preplanning data and more in offline mode for poor cell coverage areas. Use our bi-directional data exchange with select CAD systems for full MDC functionality or send data to your records management system (RMS). Improve timestamp accuracy for better analysis of Standard of Cover and accreditation compliance. For incident commanders, situational awareness is key to a safe and successful outcome. StreetWise products provide advanced mapping functions, premise alerts, hazard waypoints, hydrant information, etc.
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