GENESYS Integrations

mTrip is a leading provider of white-label mobile and web solutions for the travel industry. Its products empower travel agencies, tour operators, and Travel Management Companies (TMCs) to deliver exceptional traveler experiences while streamlining operations. Core Products: - Mobile Apps: Fully branded apps for leisure and business travel that provide travelers with offline access to itineraries, travel documents, maps, and destination content. -Itinerary Builder: A cloud-based platform that consolidates booking data from multiple sources into dynamic, interactive itineraries accessible via mobile app, web, or PDF. Itinerary Management: Tools that automate trip creation, updates, and communication with travelers. Travel Documents: Digital and printable travel documentation with personalized branding and live updates. Risk Management / Duty of Care: A comprehensive solution offering traveler tracking, alerts, risk intelligence, and pre-travel advice.

Tekst is an enterprise AI platform that transforms chaotic inboxes into actionable workflows by analyzing every incoming email, ticket, and chat using a custom-trained model that understands your organization’s language, context, and intent. It automatically labels, prioritizes, and routes messages to the right teams or systems, eliminating manual triage and backlog. Built to work seamlessly with your existing tools, Tekst provides full operational visibility, tracking metrics like message type, response time, and resolution performance, and powers automated end-to-end processes such as order intake, case handling, accounts payable, and quote-to-cash flows. Capable of processing complex messages and multilingual content with human-level precision, Tekst learns continuously over time, driving measurable results like 90% classification accuracy, threefold faster resolution, and ROI delivered in weeks.