Alternatives to Genesis Call Accounting Professional
Compare Genesis Call Accounting Professional alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Genesis Call Accounting Professional in 2026. Compare features, ratings, user reviews, pricing, and more from Genesis Call Accounting Professional competitors and alternatives in order to make an informed decision for your business.
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1
Call Accounting Mate
Callaccounting.ws
Call Accounting Mate is an industrial-strength, fast and reliable call accounting software package for monitoring and reporting telephone call activity. Call Accounting Mate can be deployed in virtually any enterprise including hospitality, retail, government agencies, brokers, professional firms, banks and universities. Telecom managers find it increasingly difficult to allocate telecom costs to various departments or cost centers or individuals. This Telemanagement solution will pinpoint charges, highlight misuse and increase productivity. Call Accounting Mate can monitor incoming and outgoing calls in real-time. Alarms and reports can be scheduled for 911 emergency notification, toll fraud or misuse reporting. A built-in contact database can be used to quickly identify all calls made to/from a particular telephone number and tagged as personal or business-related.Starting Price: $375 one-time payment -
2
BillingFinity
Tele-Finity
Automatically track, record, and report exactly how much time is spent on your calls, and see the call origin and destination. Easily manage heavy volume calls, thus saving costs in bill back and locating fraud calls. Through real-time call tracking, you can quickly and accurately track your calls in real-time, and identify telecom expenses. It also provides easy-to-read call volume and trunk usage graphs that help you keep your telecom budget on track. Manage your telephone costs and increase your company’s productivity by eliminating the guesswork and being in control with the TeleFinity call accounting solution that keeps track of call numbers, call time,and a number of calls per employee. Automated reporting via email makes it possible for appropriate users to get system reports, decreasing demand on system administration. -
3
WinCall
TeleManagement Technologies
Developed by TeleManagement Technologies, WinCall is a sophisticated call accounting software solution that provides data needed by a company to build a cost-effective telecom network. Offering a centralized call accounting and reporting solution, WinCall seamlessly tracks all domestic and international locations regardless of the type of PBX (IP, digital, or analog) while providing the best customer service in the business. By leveraging Wincall, you can promote internal bill back, identify PBX toll fraud, improve employee productivity, and gathers usage data to help make informed telecom network planning decisions. -
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Genesis Chiropractic Software
Genesis Chiropractic Software & Billing
We’ll beat the accounts receivable national average by 50% or more! One real time number shows you the claims Genesis is following up on for you. Drill down and every detail in seconds. Inter system communication with your billing team and support means not missed calls, emails and faxes. Multi-specialty/provider and multi-location optimized. Multi-specialty/provider and multi-location optimized. Multi-specialty/provider and multi-location optimized. The top rated support of all chiropractic software companies! No hold time needed, no lost emails with support tasks. Contextual help – Help where and when you need it. During your Initial Practice Evaluation appointment we will determine if the Genesis software program make sense for you and your office, and if any of the optional Genesis services can accelerate your practice growth, increase practice profits and reduce costs and risks. Real numbers from your practice are used to show how Genesis will help your practice.Starting Price: $97 per month -
5
Elephant Call Management System
The 116 Group
The ELEPHANT CALL MANAGEMENT SYSTEM is a call logging program designed to increase operator efficiency while providing accurate calculation and complete management of all your telephone costs. The user friendly interface and easy to configure reporting facility, enable you to create and manage carefully designed reports. These reports can highlight any shortcomings, measure the effectiveness of your configuration, assist in the detection of telephone fraud and abuse and provide you with accurate tariff analysis, which can help you negotiate better discounts to specific destinations. The ELEPHANT CALL MANAGEMENT SYSTEM strives to improve the efficiency of your business by itemising calls, selecting tariff plans to suit your call patterns and identifying which STD codes respond best to your marketing campaigns. The ELEPHANT CALL MANAGEMENT SYSTEM also enables you to monitor telephone use and abuse usage within your business. -
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Pointel Configuration Management Solution (CMS) is easy to use, thin-client application which provides you with complete control over your Genesys configuration environment. CMS instantly highlights changes made to the Genesys configuration environment and it includes a detailed Genesys audit, import/export, snapshot/restore and alerting capabilities. Pointel CMS captures all of the changes within your contact center and provides the information graphically so you can quickly and easily understand the changes made to your Genesys Configuration Management Environment. It is important to know what changes have been made to your Genesys environment and by whom. CMS audit reports provide detailed information including the name of the user who made the change, the date and time of the change and both the current and previous values. It can also restore each parameter/KVP level change or the entire application back to a given point-in-time.
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7
GENESIS64
Iconics
GENESIS64™ is an advanced HMI SCADA solution suite designed for Microsoft operating systems. ICONICS GENESIS64 suite delivers unparalleled performance with OPC, BACnet, Modbus, and open standard database connectivity. The GENESIS64 suite provides connectivity from plant floor SCADA and building facilities to corporate business systems. Designed to leverage 64-bit and OPC UA technologies, GENESIS64 allows operators, executives, and IT professionals to integrate real-time manufacturing, energy, and business information into a secure and unified web-enabled visualization dashboard. -
8
T-SQL Source Code Unscrambler
GenesisOne
GenesisOne™ T-SQL Source Code Unscrambler™ is a complete database analysis and documentation tool. We've worked with our customers for years to create a system that most people can learn in minutes. When you do need help, our support team is a click or a phone call away. Choose the target server and enter the user name and password to connect. The GenesisOne™ tool can use SQL Server Authentication or Windows Authentication to connect. If you want to run our demo without connecting to your server, click the demo icon at the bottom of right corner and you can view the documentation generated using the Microsoft AdventureWorks sample database. This screen shows an icon to purchase a serial key to unlock the trial version. Users can purchase a serial key from GenesisOne™ website and enter that key in serial key field. Once the serial key is validated it shows that you have successfully activated your account and redirects you to the tool home page.Starting Price: $195 per year -
9
RIO Genesis Office
RIO Software Solutions
Do real estate the right way with RIO Genesis. An all-in-one real estate software for brokers and agents, RIO Genesis helps real estate professionals save more time, do more deals, and power up. RIO Genesis offers complete front and back office solutions, paperless transaction management, complete marketing system, email integration, and more.Starting Price: $99.00/month/user -
10
NuGenesis SDMS
Waters
NuGenesis SDMS is the automated data repository underlying the NuGenesis laboratory management system. It automatically imports all types of data generated by instruments, researchers and external sources into a single centralized repository. Your scientists and collaborators can easily initiate research, communicate results and share data. NuGenesis SDMS automatically manages the secure capture, indexing, and storage of data generated by your lab in an environment that meets regulatory requirements, immediately after creation or modification. With NuGenesis SDMS, easily manage printed data, which includes the content of reports generated by the instruments. Content generated by various operating systems, including Microsoft Windows and UNIX. Data converted to standard non-proprietary data interchange formats, including IUPAC JCAMP-DX. NuGenesis SDMS detects new content from your servers, projects and data types. It immediately extracts metadata from it. -
11
MailGenesis
Mailgenesis
Mail Genesis is an email service provider specializing in optimized deliverability and high-volume capabilities with a turnkey solution for each client. MailGenesis makes sending campaigns less stressful. Quit wasting your time doing mail-merges, or sending your campaigns from big companies who don't know your name. We're absolutely dedicated to one purpose, getting your mail into your customers' inboxes. The technological infrastructure is infinitely scalable to meet your demand. Administrator can create numerous separate user accounts. Automated sending of daily campaigns. Ability to specify a group of campaigns per particular target group. Your company is assigned unique IP addresses to provide complete control. MailGenesis has the ability to connect directly to your internal systems. The technological infrastructure is infinitely scalable to meet your demand. You can send unlimited emails per day without interruption or downtime. -
12
Genesis Global
Genesis Global Technology
Genesis Global enables financial markets organizations to innovate at speed through a software application development platform, prepackaged solutions and deep expertise in capital markets and financial services. In supercharging developers to rapidly deliver high-performance, resilient and secure applications, Genesis replaces the buy vs. build challenge with a buy-to-build solution. The Genesis platform is designed with flexibility and performance at its core, providing developers with the frameworks, integrations and components required to automate manual workflows, enhance legacy systems and build entirely new applications. Featuring a resilient, real-time service-oriented architecture, Genesis excels across the performance envelope of low-latency, high-throughput and high-scalability, powering mission-critical applications at the world’s leading financial institutions. -
13
Teltrac
Interpacific Data Management
Teltrac 7th Generation UC Call Accounting: Fundamental Business Intelligence Teltrac G7 will enable you to reduce telecom call bills by delivering continuous reporting and analytics for all call activity in and out of your organization, external and internal. All call types and technologies are supported including PSTN, SIP, IP, UC and mobile. Reporting is real time up to the last call, and current and historical reports, dashboards and analytics are immediately available at all times. Over-spending and waste can be quickly detected, carrier bills verified down to individual call level, over-billing detected, traffic measured on all circuits. Detect abuse, charge personal call costs to cost centres or back to individual staff members, increase productivity & efficiency with an array of staff performance KPI’s and metrics. Deployable globally Cloud hosted or on a choice of server platforms, Teltrac supports all UC / PBX / IPT from all vendors, in any location globallyStarting Price: Capex or Subscription -
14
InGenius
Upland Software
InGenius Connector Enterprise expertly integrates existing telephone systems into leading CRMs, with an enterprise-proven solution. Using innovative computer telephony integration (CTI) that offers maximum configuration flexibility and security, Upland InGenius easily adapts to unique contact center needs. Backed by reliable expertise and superior customer care built over 20 years in the enterprise telephony space, InGenius helps contact centers increase productivity and enhance the customer experience. InGenius Connector Enterprise equips contact centers with features like screen pop, click-to-dial, automated call logging and call reports. The solution enables agents to efficiently serve customers and see a comprehensive view of interactions for intelligent decision-making. Supported CRMs: Microsoft Dynamics 365, Salesforce, ServiceNow Supported Phone Systems: Asterisk, Avaya, Cisco, Genesys, Mitel -
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TIM4biz Call Accounting
TIM Technologies
At its very simplest a call accounting system stores information about telephone calls from phone systems for later analysis by a person or computer. A typical business or office telephone system with more than one telephone extension or handset is known as a PBX (Private Branch Exchange) or PABX (Private Automated Branch Exchange). The PBX makes the connection between one or more telephone lines to the local telephone exchange and the telephone handsets in the office. PBX extensions are not limited to handsets used by people but may include other extensions for use by auto attendants, hunt groups, voice mail, fax machines or other devices.Starting Price: $8 per month -
16
PureSocial
Sixbell
Add social networks and digital messaging to your Genesys Contact Center. PureSocial is the cloud solution to enrich your Genesys contact center with a 100% omnichannel vision. By integrating social networks and digital messaging, you can expand the capabilities of your current Contact Center. Add powerful features to improve the experience of your customers and increase the productivity of your agents. With PureSocial you can incorporate Twitter, Facebook, Instagram, YouTube, Linkedin, Messenger, SMS and WhatsApp in less than 24 hours and only with a few clicks on your Genesys Cloud. -
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GENESYS
Vitech Corporation
Built upon insights from over 20 years with CORE, GENESYS is Vitech’s next generation software delivering connected systems engineering across the enterprise. Reengineered from the ground up, GENESYS implements proven model-centric approaches leveraging modern technologies in a completely open architecture. The result is the power of a full MBSE environment with the usability of modern office tools integrated with your desktop, engineering, and enterprise environments to deliver your data your way. GENESYS combines a proven, model-centric approach to systems engineering with an enterprise-ready architecture, giving you the ability to deliver model-based systems engineering (MBSE) seamlessly and consistently across your project team. GENESYS takes the guesswork out of implementation and delivers on context-driven modeling for complex systems engineering problems. -
18
InProd
InProd Solutions Pty Ltd
InProd brings modern software delivery practices, including CI/CD, Infrastructure-as-Code, and automated change management, to Genesys Cloud and Genesys Engage contact centers. It integrates with Git to version-control your Genesys configuration and automate promotions across environments while intelligently handling environment-specific differences. The platform's auditing engine logs every configuration change with full object comparison, enabling teams to pinpoint the root cause of incidents quickly and revert precisely, whether that is a single parameter or an entire environment state. Change automation capabilities let engineering teams build custom workflows: trigger external testing tools, enforce governance rules, auto-complete agent onboarding, or prevent unauthorized modifications. InProd is the DevOps backbone for serious Genesys operations teams.Starting Price: $2/month/user -
19
Calltrak
Theodore Software Consultants
Intuitive call accounting software. WEB interface. Unlimited Extensions and trunks. Multi-Site call reporting, with differing phone system vendors on one CALLTRAK call accounting application. Real-time display of phone and line usage. Export call accounting reports to Excel, pdf, word or HTML formats. Scheduled phone system reports emailed directly to user accounts. Robust and Reliable call accounting and totally user maintainable. Flexible and user-configurable Call accounting solution. Call billing Solution with the ability to recover extra charges eg Line rental, Voicemail etc. Competitive pricing, one-click daily activity call accounting reports. Tailor Call accounting report templates to meet your needs. Telephone Network analysis and trunk diagnosis to optimize line requirements and identify faulty lines. Display average ring time and calls answered with Calltrak call accounting software.Starting Price: $275 one-time payment -
20
iVAC
Genesis Petroleum Technologies
Genesis iVAC combines powerful database information retrieval with flexible plotting and report generating mechanisms. The data and knowledge management suite is designed to undertake data quality control checks, data manipulation and the combination of different databases. Once the data is prepared, a series of analyses can be performed, providing you with critical business intelligence. Genesis iVAC is an integrated tool that will unleash the power within your data. Genesis iVAC is designed for use on any database. It is set up for most common reporting systems and can be customized for many others. Maximize the return on existing data and support better management. Web-enabled dashboard allows other users to monitor data remotely. -
21
Genesis Risk Monitor
Genesis Risk Monitor
Genesis Risk Monitor is portfolio risk management software that provides real-time market data, advanced analytics, and customizable dashboards. The platform delivers real-time IEX market data for tick-level precision and integrates with FRED for access to economic indicators. Genesis Risk Monitor features DCF Valuation to run value models and portfolio analytics, including Value-at-Risk (VaR) and Conditional Value-at-Risk (CVaR) calculations for assessing investment risks. Customizable workspaces allow the interface to be tailored to different workflows, and volatility alerts notify users of risk events like VIX spikes or correlation changes. Genesis Risk Monitor also offers SEC EDGAR integration for direct access to financial statements, insider transactions, and institutional holdings. Genesis Risk Monitor includes Jupyter Notebook integration for custom analysis and a drag-and-drop widget builder for creating unlimited dashboards.Starting Price: Free -
22
VXTracker
Connections
A call accounting system/voice analytic is a software program that takes outgoing, incoming and internal call records generated by a telephone system, processes them and adds the Destination City and State, Costs, Trunk information, Extension User’s Name and Department. These processed records are used to generate a variety of detail and summary reports on telephone call activity. These reports can be used to analyze numerous elements regarding telephone usage and system efficiency. New computer technology and tools have allowed developers with creative thinking and innovative programming skills to create a whole new level of analytics. The new software works with traditional PBXs, new IP systems and mobile phones. Because the newer systems are browser based, they allow much greater access to managers across the enterprise providing managers with valuable information to manage their departments more effectively. -
23
Genesys Cloud EX
Genesys
Genesys Cloud EX is an innovative employee experience platform designed to empower and engage teams within contact centers and customer-focused organizations. By integrating powerful workforce engagement management (WEM) tools, it streamlines tasks such as scheduling, performance tracking, and skill development. Leveraging AI-driven insights, Genesys Cloud EX helps managers identify areas for improvement while supporting employees with personalized coaching and development opportunities. The platform promotes collaboration, transparency, and a supportive workplace culture through intuitive dashboards and seamless communication tools. With its cloud-based architecture, Genesys Cloud EX enables organizations to enhance productivity, improve employee satisfaction, and deliver exceptional customer experiences. -
24
ProfitWatch Call Accounting
Metropolis Technologies
ProfitWatch Call Accounting is an extremely user-friendly call accounting solution designed to meet the needs of the hospitality client. Offering seamless interface with almost any PBX and PMS model, ProfitWatch offers hotels, motels, casinos, resorts, spas, and cruise lines a powerful, simple solution to manage all their calls and so much more. ProfitWatch includes multiple pricing tiers to allow users to run promotional rates for guests and encourage phone usage. Invoices can be pulled on demand, or generated automatically and sent to a printer, saved to a file, or emailed. Receive immediate notification via email, SMS, and screen pop-ups when an emergency call has been placed anywhere on the property. -
25
Zycus Genesys
Zycus
The first step of strategic procurement transformation for mid-market companies. Mid-Market and high-growth organizations are the future change agents for the economy, and need best-in-class technology to meet their distinct procurement needs. Zycus Genesys offers a turnkey solution for the first step of Procurement Automation and Transformation, designed exclusively to fit the scale of operations of such organizations. With Zycus Genesys you can quickly streamline operational procurement and increase focus more on strategic initiatives. With Zycus Genesys, you are just weeks away from achieving world class procurement standards! To know more about program details and eligibility, write to us or contact us and our representative will soon get in touch with you. Zycus is the pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. -
26
Genesys
RedSpark Technologies
Whether in your office or out on the road, Genesys will help you work faster and more efficiently. Accessible from virtually anywhere, Genesys comes pre-loaded with tons of features and information-packed reports. The dashboard provides critical agency information at a glance. Clinical Pathways help standardize your quality of care, while customizing each plan per patient. OASIS Analyzer helps you make intelligent decisions when choosing responses. And its speed will knock your socks off. It's no fun when your technology struggles to keep up with you. You spend the majority of your waking hours at work, which is why we bend over backwards to help your work day zip by as efficiently as possible: Genesys is lightning fast; it's simple to learn and easy to use; and our software support staff is among the friendliest in the industry. -
27
eemaan Deployment Manager
eemaan
Package and deploy software & configuration updates in seconds. Follow a 5-step wizard to package Genesys software and configuration into a portable package ready to be shared with colleagues, all from the comfort of a powerful dashboard. Deploy any shared package in a few clicks. Select the location, the package, the Genesys Application you want to update, optionally customize the deployment, and just click 'Go'. The whole process of downloading software, and updating the Genesys configuration is carried out automatically. The deployment didn't go to plan? Not to worry, just one click, and the old software and configuration are restored. The best is always saved for last. The deployment process comes with an automatic Runbook generator. In the blink of an eye, a step-by-step runbook is generated for the approval process, and for that, just in case something goes the wrong backup plan. -
28
Genesis
Genesis Global Trading
Genesis is a global leader in institutional digital asset markets and a full-service digital currency prime brokerage. Genesis facilitates billions in digital currency trades, loans and transactions on a monthly basis. Our team combines decades of experience at top Wall Street investment banks with a deep understanding of cryptocurrency markets. Our platform provides a single point of access for digital asset trading, derivatives, borrowing, lending, custody and prime brokerage services. The all-in-one solution for your digital asset needs. Genesis is a full-service digital currency prime broker, we provide investors with a secure marketplace to trade, borrow, lend and custody digital currencies. Complete large orders rapidly and reliably. Our OTC digital asset trading firm is regulated as a securities broker-dealer with the SEC and FINRA. Lend and borrow digital assets, and tap into alternative liquidity for hedging, speculation and working capital needs. -
29
InteractionSync
TTEC Digital
To fuel exceptional experiences, your contact center agents need a holistic, unified view of omnichannel customer interactions. InteractionSync for Genesys Cloud offers exactly that, enabling your agents to quickly, efficiently, and consistently deliver exceptional customer experiences. Implementing a holistic customer experience strategy means unifying and integrating important systems like your CRM and your contact center. InteractionSync for Genesys Cloud provides contact center agents with a unified view of Genesys Cloud omnichannel interactions within Microsoft Dynamics 365, fueling exceptional customer experiences consistently with speed and quality. Save your agents a significant amount of time by enabling them to navigate faster and use fewer keystrokes to access customer information. Plus, intelligent screen pops and the automatic creation of Dynamics 365 activities save your agents even more time. -
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Zuken GENESYS
Zuken
GENESYS is Zuken's model-based systems engineering platform designed to manage and communicate product information effectively, enabling teams to focus on innovation. It supports the entire engineering process from initial concept to verification and validation within a single environment, capturing all relevant product information across different levels, from high-level use cases and system context to system and subsystem definitions, down to detailed design connections. GENESYS ensures every system design is coherent, consistent, and complete, providing feature-rich authoring capabilities with automatic diagram generation and rule-based formatting. It offers validation of logical consistency and behavior enabled by executable models and seamless integration with existing authoring tools. Built upon the Comprehensive Systems Definition Language (CSDL), which conforms to the Systems Modeling Language (SysML) standard, GENESYS provides semantic precision. -
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Total Telecom Management
Comview
Comview offers telecom expense management (TEM), call accounting and wireless mobility management (WMM) solutions to mid-sized businesses and enterprises across a wide range of industries. Comview's telecom expense management solution gives businesses total control to manage their costs effectively. It encompasses invoice management, wireless management, audit and optimization, procurement, and asset management. -
32
Genesis Legal AI
Genesis Legal AI
Genesis Legal AI is a secure, AI-powered platform designed to help legal professionals efficiently evaluate complex cases such as medical malpractice and mass torts. The platform automates the creation of detailed chronological timelines from client records, making it easier to identify key events and build compelling case arguments. With custom AI-generated reports and citation tracking, it streamlines case management from intake to resolution. Genesis Legal AI operates at a fraction of the cost of traditional legal nurse consultants while saving up to 99% of the time spent on case evaluations. The software is fully HIPAA compliant, using bank-grade encryption to ensure client data confidentiality. It also offers custom integrations with existing case management systems for seamless workflows. -
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Genesis R&D® Food Formulation & Labeling Software enables you to easily create government-compliant Nutrition Facts panels, virtually formulate foods, analyze the nutritional content of your recipes, and adjust ingredients over and over without sending your formula to the lab each time you make a change. And, Genesis helps you conform to the ever-changing government regulations. With ESHA’s robust food & ingredient database at its core, Genesis R&D is a powerful tool for all facets of product development, from conceptualizing and creation to labeling, analysis, and regulatory compliance. Take advantage of our meticulously researched database of foods and food items including raw materials, chemicals/additives, and industry ingredients. Modify existing foods or add an unlimited number of your own foods, ingredients, allergens, suppliers, and more to the nutrient database, and use them in your formulas.
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34
CallBroker Report View
DAFQUEST
CALLBROKER Report View is a server application that allows communications administrators or supervisors to analyze and assess the company's call traffic. CALLBROKER Report View is a reporting solution designed specifically for the growth of the Cisco Unified Communications customer, with no limit on IP phones or number of calls, CALLBROKER Report View offers the communications manager the necessary tools to quickly analyze and make decisions efficiently about communications in the organization. CALLBROKER ReportView provides analysis and control of both internal and incoming or outgoing telephone traffic, using a web-based user interface. CALLBROKER ReportView for callcenters provides information about queues and agents, as well as a wide selection of data that meets the requirements of any CRM, calls answered, abandoned, talk time, wait time and average wait time. Integration with Cisco CUCM through AXL, or LDAP. Alerts via email and exportable reports to pdf and excel. -
35
CommsOffice Express
CommSoft Software Solutions
CommsOffice Express is a single and multi-site call management application, constantly monitoring how well your company or organization is dealing with existing and potential new customers. This comprehensive business call management application connects to your telephone system and provides instant real-time graphical information relating to calls being made or received in your business or organization. The Today screen provides a quick graphical view of what’s going on in the system at any point during the current day or historically for any date range selected. The screen can be set up as required from a list of available charts then filtered to display the exact information required. CommsOffice Express has 140 standard reports that provide a wealth of information allowing users to report by site, department, extension, trunk, DID/DDI, account code or even search for how many times a specific telephone number has called in or been dialed out. -
36
Agilysys InfoGenesis
Agilysys
Choose an award-winning POS Software that’s flexible enough to accommodate your changing business, and reliable enough to never get in the way of serving your guests. Agilysys Authorize makes it easy to accept and track cashless transactions whenever and wherever your guests are. In addition to traditional on-site software deployment, InfoGenesis and its complementary solutions – IG Buy, Agilysys Pay, Agilysys Seat and Agilysys Analyze – are also available as a subscription service (SaaS). For more than 40 years, Agilysys InfoGenesis has been at the forefront of developing next-generation hospitality technology. Rest assured with reliability that only an established POS software provides, and one that will grow with your business for years to come. Agilysys contactless POS solutions: IG OnDemand, IG Quick Pay, and IG Smart Menu can help you deliver mobile F&B ordering and payment from anywhere, enabling guests to use their own devices – phone, tablet or laptop. -
37
Genesys Cloud CX
Genesys
Genesys Cloud CX is a comprehensive, cloud-based contact center solution designed to deliver exceptional customer experiences across various communication channels. Built with scalability and flexibility in mind, it integrates voice, chat, email, social media, and messaging platforms into a unified interface. The platform leverages advanced AI and analytics to provide real-time insights, automate routine tasks, and personalize interactions, ensuring efficient and effective customer engagement. With its robust workforce management tools, businesses can optimize staffing and performance while maintaining high service standards. Genesys Cloud CX is designed for seamless deployment and adaptability, making it an ideal solution for organizations of all sizes looking to enhance their customer service capabilities.Starting Price: $75 per user per month -
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CHARAT V
CHARAT
It's easy to turn your image into a V. We will create a virtual avatar based on your image. This data is made with Live2D and is compatible with Vtube Studio and Facerig. CHARAT V is a service that creates Live2D models based on avatars created with CHARAT GENESIS. Import them into Facerig or Animaze and make your own characters move. In our service CHARAT V, we sell data of models created with Live2D, and the creation method is a semi-order system. Please create an avatar that you like using the avatar maker CHARAT GENESIS, and then contact us using the mail form on our web page. Using our web service CHARAT GENESIS, you can create your own original design, so it's easy to give shape to your image. You can use the data you receive for commercial purposes on video platforms such as YouTube and Twitch. Of course, you can also monetize it. We will start creating the data and deliver it in as little as one week and generally within 30 days.Starting Price: $298 one-time payment -
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InfoDEN
InfoDen
Welcome to InfoDEN Pty Ltd , an Australian-based software developer specializing in Hospitality Interfaces and PABX call logger, telephone call accounting and billing software. At InfoDEN providing quality products is only the first step to fulfilling our clients’ requirements. Every product is also accompanied by a high standard of professional customer service in order to provide our clients with the complete solution they desire. Our product range currently includes the PABX Call Logger plus over 30 other Hospitality Interfaces. For more information about any InfoDEN products or services please contact our Sales Manager. We develop all of our Interfaces In-house and can therefore modify our standard PMS Hospitality Interfaces to provide additional custom features, as required. Depending on the complexity of the customisation a development fee may apply. However, in most cases we cover the cost of development. -
40
Taskade
Taskade
Taskade Genesis is an AI-powered platform that instantly turns a single prompt into fully functioning dashboards, client portals, tools, and automated workflows. It unifies your workspace by connecting apps like Gmail, Stripe, Google Sheets, and Slack to create seamless, real-time systems without code. Every app you generate uses Taskade Projects as its memory, giving structure and continuity to your ideas as they grow. Taskade’s intelligent Agents learn from your work, reason through tasks, and take meaningful action on your behalf. Automations add motion to your workspace by triggering events, syncing data, and running processes automatically. With Genesis, you can imagine an app, create it instantly, and run it live — all within one integrated AI environment.Starting Price: $8/month -
41
Shadow CMS
Resource Software International
Shadow CMS Enterprise call accounting can pinpoint bottlenecks, highlight suspicious activity, reconcile billing invoices, help formulate migration strategies and control telecom spend. Many organizations struggle with workforce management and productivity. Shadow All-In-One provides hundreds of real time and historical reports/dashboards which highlight service levels, call volume, departmental activity and call center metrics. Shadow can consolidate communication metrics from multiple IP/PBX/communication servers and collaboration applications in historical reports that can be studied for patterns, trends, KPIs and workforce management. The activity is diced and presented in custom dashboards, reports or trigger-specific actionable events. Shadow offers various modules that present tailored dashboards and metrics in real time environments such as call centers, health care and mission critical centers. Information can be presented on a desktop, wallboard or delivered to team.Starting Price: $1000 one-time payment -
42
Genesis
Genesis Enterprises
Over 15 years working in IT services developing software applications and mobile apps for clients all over the world. Genesis is a leading web design agency with a team that creates innovative, effective websites that capture your brand. Expertise in IT consultancy for the IT companies, for their different working areas Web-app related. Genesis offers fully functional and featured professional ecommerce solutions & every aspect of your online shopping store. Building feature-rich and highly interactive websites on the WordPress CMS. Amongst others, our WP development. We provides the customer professional services to choose, register, buy, sell, trade and transfer his domain name. Search engine submission processes increment the chance that, in search engine results page, website has high ranking. We are leading technology solutions providing company all over the world doing over 15 years.Starting Price: $35 per month -
43
Infortel Select
ISI Telemanagement Solutions
Infortel Select allows you to collect, standardize, and enhance call detail records through a single, user-friendly, customizable application. Organizations subject to communications compliance regulations as well as those that simply wish to have visibility into corporate call history will enjoy a fast and user-friendly interface to make easy work of searching, documenting and sharing communications events. VoIP brings with it the need and opportunity to manage voice quality. Intel Select associates QoS metrics like latency, jitter, packet loss, mean opinion score and severely concealed seconds with each call event to provide analysis and aid in the troubleshooting of poor quality calls. Infortel Select includes a robust call rating engine and a variety of organizationally based chargeback reports supporting both variable usage expenses, recurring fixed equipment charges and service fees for organizations wishing to allocate telecom expenses back to the responsible departments. -
44
Vitech CORE
Vitech
Thousands of projects and tens of thousands of systems engineers have relied on CORE since it was first launched in 1993. From the beginning, CORE embraced what today we call model-based systems engineering. Combining the power of a systems metamodel to integrate systems engineering with powerful view generators to produce diagrams on demand with guaranteed consistency, CORE supported a generation of systems engineering success around the world. While GENESYS is the right choice for organizations today, Vitech continues to support projects and clients who rely upon CORE to meet their systems engineering needs. Much as defining and controlling interfaces in system design is critical to a successful system, managing the interrelationships between data is essential to project success. -
45
vInteract
Voxai Solutions
vInteract Cloud is a cloud-based Genesys Engage contact center solution built for companies who want a safe and secure cloud solution that is reliable (99.99%) and scales with your business. vInteract is fully customizable and managed in AWS and Azure secure tier 3 data centers. Voxai provides this robust cloud solution to businesses of all sizes as an open, scalable platform that delivers routing efficiencies via the sophisticated Genesys Engage routing engine. vInteract fulfills the requirements of the most complex enterprise contact centers with full omnichannel routing (agent, skills and predictive), advanced self-service, multimedia, analytics, workforce management and much more. Cloud components are deployed in an active/active configuration leveraging availability zones to ensure the highest service availability. Benefitting from AWS or Azure, our data centers are certified for SSAE-16, PCI, HIPAA, FEDRAMP, SOC and many other regulations. -
46
TIM Enterprise
Tri-Line
Get full visibility of your entire organization's phone call metrics with interactive graphical web reports. Design your own live display boards with comprehensive call statistics for complete business intelligence. Every time a phone call is made to or from your organization, a tiny log containing information about the call is produced by your telephone system. Each log contains - at a minimum - the date and time each call started, its duration and the phone number it came from and to. Call logging is the collection and interpretation of these logs and the subsequent statistical presentation and reporting of them. The call logs of every phone system differ wildly in their format and method of collection, so interpreting them can be considered a science in itself. Happily, with our experience of over 250 different phone systems, our products hide this complexity. So whatever the size or shape of your phone system topology, your calls are presented in a universal, accessible way. -
47
My Digital Money
My Digital Money
Buy and sell crypto in your IRA or trade in cash! Whether you want to secure your retirement through a crypto IRA or build wealth by trading in cash, My Digital Money has you covered. Simple, smart & secure crypto trading with high-quality phone support. We will always be here to answer your call. Whether it’s a forgotten password, questions about using the platform, help in submitting documents, or any other concern, call us and we will be here to help you. You can prepare for retirement with CryptoIRA or trade in cash to build wealth. No need to open an account in multiple platforms. MDM, in partnership with Genesis, provides unparalleled military-grade security for your cryptocurrency investment. Automatically sell or buy coins based on your own parameters to guarantee the opportunity for gains or minimize loss. Know how much you are making or losing in real-time. Buy or sell based on your own parameters. -
48
CAS genesisWorld
CAS Software AG
CAS genesisWorld #1 CRM software for your company. Revolutionize your customer relationship management – with the powerful CRM standard solution CAS genesisWorld. With a range of flexible modules, the CRM solution fits your requirements exactly. Intelligent interfaces enable the solution to adapt to your existing ecosystem with ease. Customer data is entered, maintained and used profitably across all departments. Your company will form one team and together you will impress your customers. Benefit from corporate processes and access the latest customer data in one central CRM solution. Access all customer sales and customer services data with ease. View and edit current customer data using any one of the common mobile devices while on the move. Provide first-class customer consulting and services using current data. Adapt your CRM solution to meet your sector's needs and fit your company size. Produce customized offers to help convince your target group. -
49
Callcruncher Access Anywhere
Callcruncher
Callcruncher is a powerful, intuitive and affordable Call Intelligence system. Our innovative platform manages the call accounting, reporting, analytics, tracking, rating and recording of call data invaluable to small, medium and enterprise clients. Callcruncher weaves your VoIP solution deeply into client decision-making processes and productivity applications, facilitating client retention and new customer acquisition. Enables Manager to Communicate with Agent via Voice, Unbeknownst to Customer, and Assist with Sales and Service Issues. Weaves Your VOIP Solution Deeply into Client Decision Making Process and Productivity Applications. Recognizes Incoming Call Source and Provides Agent with Campaign Scripting and Additional Information. Facilitates More Efficient Use of Time, Enabling Agents to Capture More Clients. Increase Revenue and More Effectively Address Customer Service Issues. -
50
Inte Q Genesis
Inte Q
Leverage customer data in insightful new ways with Inte Q’s Genesis Customer Engagement Platform. Genesis accepts data as-is and drives intelligent decisioning with unified profiles, segmentation tools, and more. Connect disparate data sources to develop deeper customer insights and improve ROI with a unified view of every customer. Real-time data health dashboards continuously measure data quality and highlight data enhancement opportunities that can boost response rates and elevate personalized messaging. Pre-built connectors offer a fast and cost-effective way to easily integrate and aggregate data from hundreds of sources. Build robust customer profiles from disparate data sources and activate customer segments without relying on your IT resources. Build custom segments on the fly using Segment Builder’s point and click features, no coding required!
