Audience

Companies of all sizes

About Freshworks Neo

Customize, extend, and unify experiences for your growing business with the Freshworks Neo Platform. Work is about to get a whole lot faster and easier.

Secure, easy to use, and endlessly extendable, the Neo Platform is built to power your business. Create, connect, customize, and innovate–all with the Neo Platform.

Create custom workflows and applications to meet your unique business needs. Set up custom objects, automate workflows, and build powerful apps fast.

Scale fast with a marketplace of more than 1,200 apps. Harness native integrations to connect with ease. Join the developer community to build on great ideas.

Our Neo Platform is built to grow, so you’ll always have a secure, unified experience. Gather actionable insights across apps. Simplify admin tasks. Bring customer context to every interaction.

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Pricing

Starting Price:
$29/agent/month
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Freshworks
Founded: 2010
India
www.freshworks.com/live-chat-software/

Videos and Screen Captures

Freshworks Neo Screenshot 1
Freshworks Neo Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Freshworks Neo Frequently Asked Questions

Q: What kinds of users and organization types does Freshworks Neo work with?
Q: What languages does Freshworks Neo support in their product?
Q: What kind of support options does Freshworks Neo offer?
Q: What other applications or services does Freshworks Neo integrate with?
Q: What type of training does Freshworks Neo provide?
Q: Does Freshworks Neo offer a free trial?
Q: How much does Freshworks Neo cost?

Freshworks Neo Product Features

Low-Code Development

AI-Assisted Development
Collaborative Development
Deployment Management
Integrations Management
Performance Monitoring
Templates
Web / Mobile App Development
Business Process Automation
Data Aggregation and Publishing
Drag & Drop
Iteration Management
Requirements Management
Visual Modeling
Workflow Management

Workflow Management

Approval Process Control
Forms Management
Document Management
Configurable Workflow
Customizable Dashboard
Graphical Workflow Editor
Calendar Management
Access Controls/Permissions
Workflow Configuration
Task Management
Mobile Access
Business Process Automation
Compliance Tracking
Third Party Integrations
No-Code

Freshworks Neo Verified User Reviews

Write a Review
  • Anis A.
    Ownership Workflow Coordinator
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best mid-range CRM"

    Posted 2024-01-18

    Pros: A range of customer interaction solutions, including those for marketing, sales, customer service, and more, are offered by Freshworks. The use of a single strategy simplifies client interactions across several touchpoints.

    Cons: It might be necessary to have a better grasp of Freshworks in order to achieve sophisticated customisation. Compared to more specialized tools, customisation could seem more complicated to certain users.

    Overall: For companies searching for a cohesive platform for consumer interaction, Freshworks is a great option. Numerous facets of customer service, sales, and marketing are covered by its extensive suite of products, which includes Freshdesk, Freshsales, and Freshmarketer.

    Read More...
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