Audience

Corporations seeking a solution to manage customer lifecycles, billing, and revenue protection

About Fluentgrid CIS

Fluentgrid CIS is a comprehensive, AI-driven, scalable, and adaptable Customer Information System designed to empower modern utilities. It provides a unified platform to manage the entire customer lifecycle, from service connection to billing and beyond. By centralizing critical customer data and automating key processes, Fluentgrid CIS enables electricity, water, gas, and thermal (heating/cooling) utilities to improve operational efficiency, enhance customer satisfaction, and drive revenue growth. A true COTS product, Fluentgrid CIS can be quickly set up to meet the specific needs of any utility around the world. Built-in revenue protection functionality addresses theft/fraud, exception handling, legal case tracking, and energy audits for assured returns. The system also extends to service request management (trouble calls) and web/mobile self-service.

Integrations

No integrations listed.

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Company Information

Fluentgrid
Founded: 1998
India
fluentgrid.com/fluentgrid-cis/

Videos and Screen Captures

Fluentgrid CIS Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
Online

Fluentgrid CIS Frequently Asked Questions

Q: What kinds of users and organization types does Fluentgrid CIS work with?
Q: What languages does Fluentgrid CIS support in their product?
Q: What kind of support options does Fluentgrid CIS offer?
Q: What type of training does Fluentgrid CIS provide?

Fluentgrid CIS Product Features