Audience

Companies that need an IP PBX or SIP trunking and unified communications solution

About FirstComm

Cloud IP PBX provides customers the features of a premised-based PBX without the huge capital expense. Better still, Cloud IP PBX also provides unified messaging, sequential and simultaneous calling. Users will have access to web portals, so they can manager their accounts anywhere Internet access is available. Never again will your employees miss a critical phone call because they walked away from their desk or while traveling. Cloud IP PBX is a cost effective solution for a business of any size. With First Communications, you are assured of having a state-of-the-art platform, without the incremental expense. Your telephone service is your vital connection to your customers, remote and mobile employees, partners, and suppliers. Phone technology has changed more slowly than other communications technology, but now is a great time to look at SIP Trunking technology, which delivers more capabilities at a significantly lower cost than traditional phone services.

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Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 2.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

First Communications
Founded: 1998
United States
www.firstcomm.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Support
Phone Support
24/7 Live Support
Online

FirstComm Frequently Asked Questions

Q: What kinds of users and organization types does FirstComm work with?
Q: What languages does FirstComm support in their product?
Q: What kind of support options does FirstComm offer?

FirstComm Product Features

Business VoIP

Call Recording
Encryption
Contact Management
Call Parking
Voice Quality Enhancement
SIP Trunking
Unified Communications
Ring Groups
IVR / Voice Recognition

Cloud PBX

Call Recording
Web Conferencing
Call Routing
Virtual Extensions
SIP Trunking
Ring Groups
IVR / Voice Recognition

SIP Trunk

Toll-Free Numbers
Multiple DID Options
Call Data Records
e911
Caller ID
PSTN Forwarding
Automatic Fail-over Routing
Disaster Recovery
International Numbers

Unified Communications

Calendar Management
Audio / Video Conferencing
File Sharing
Call Recording
Multi-User Collaboration
Call Routing
Fax Management
Mobile Access
Chat / Messaging
Voice Mail

FirstComm Additional Categories

FirstComm Verified User Reviews

Write a Review
  • Joseph B.
    President
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Early termination fees"

    Posted 2023-11-29

    Pros: The phones work. If all you need is to make a phone call then this service will work for you. If you need help with the service, you will be frustrated. In summary, there is no, "we care" at FirstComm.

    Cons: Poor customer support is the 1st issue. After the initial setup, it is difficult to find support. The fee is higher than comparable service and regardless of how long you have been a customer, if you don't cancel service in a narrow window if time you either have to stay another year or pay a ridiculous penalty.

    Overall: If all you need is dial tone, FirstComm will deliver, if you need customer service, look elsewhere. It has been said that service is dead. I don't believe that, but there are companies such as FirstComm that make you believe that service really is dead.

    Read More...
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