Alternatives to Fini
Compare Fini alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Fini in 2026. Compare features, ratings, user reviews, pricing, and more from Fini competitors and alternatives in order to make an informed decision for your business.
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Zendesk
Zendesk
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. -
2
Forethought
Forethought
Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help. From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data. This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way. -
3
Enterprise Bot
Enterprise Bot
Enterprise Bot, based in Switzerland, is a pioneer in Conversational AI, Process Automation, and Generative AI. With the trust of esteemed enterprise giants across industries like Generali, SIX, SBB, DHL, and SWICA, Enterprise Bot is revolutionizing both customer and employee experiences. Through its advanced integration with Large Language Models (LLM) such as ChatGPT and Llama 2, and its unique patent-pending DocBrain technology, the company delivers unparalleled personalization, active engagement, and omnichannel solutions across platforms like email, voice, and chat. Furthermore, Enterprise Bot integrates with existing core systems, such as SAP, CRMs, Confluence and more, and with its proprietary middleware, Blitzico, enables the AI to not only respond to queries but also take action to resolve them. This dedication to innovation in four main use case areas, Customer Support, Sales and Marketing, Knowledge Management and Digital Coworker, elevates both CX and employee productivity. -
4
Robin by Atera
Atera
Robin by Atera is an autonomous IT support agent designed to automatically diagnose and resolve technical issues across devices and cloud environments. The system acts as an AI-powered IT assistant that manages support requests from start to finish without human intervention. Robin receives requests from platforms such as Slack, Microsoft Teams, email, and IT service management tools, verifies the user’s identity, and gathers technical context to understand the problem. It can then perform approved actions on devices, networks, or cloud systems to resolve the issue. By automating troubleshooting and IT support workflows, Robin helps organizations reduce downtime and improve support efficiency. -
5
Sendbird
Sendbird
Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions. -
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Assembled
Assembled
Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast and flexible support operations. Built for scale, we help teams automate over 50% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Orchestrate every chat, email, or call, balancing workloads between human and AI agents in real time — without sacrificing quality or control. Trusted by Stripe, Canva, and Robinhood, Assembled transforms support from a cost center into a strategic advantage. Our Workforce and Vendor Management tools connect forecasting, scheduling, and performance for smarter staffing decisions. AI Agents automate conversations across channels with your workflows and brand voice. AI Copilot empowers agents with real-time guidance, suggested replies, and one-click actions for faster, higher-quality resolutions. -
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Podium
Podium
Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.Starting Price: $399 per month -
8
Pylon
Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more. The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels -
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IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.Starting Price: $140 per month
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Tidio
Tidio
Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide. Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and more—all from one dashboard. Track, manage, and resolve issues efficiently with built-in ticketing tools that complement chatbot and live agent workflows. Use the no-code visual chatbot builder to create custom flow to collect leads, answer FAQs, and automate communication. Deploy the conversational AI agent, Lyro and resolve up to 64% of customer support queries using natural language understanding. Easy to deploy and operate—no coding skills required. GDPR-compliant and secure. Proven scalability for eCommerce, SaaS, and service industries. 7-day free trial available.Starting Price: $0 -
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Ada
Ada
Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate CX across channels with generative AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered 5.5B+ interactions since 2016. Its AI agents deliver always-on, multilingual support across voice, messaging, and email, resolving up to 83% of inquiries instantly. Eliminate wait times with natural AI Voice, deliver personalized service via AI Messaging, and automate 70% of email responses. Ada combines automation and intelligence with enterprise-grade control, transparency, and security (HIPAA, SOC2, GDPR). Own your AI strategy end-to-end - train agents with Playbooks, measure ROI through CSAT and KPIs, and integrate seamlessly via APIs. Discover how Ada reduces costs and improves response times without compromising quality. -
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Intercom
Intercom
Intercom is an AI-first customer service platform that enables businesses to deliver personalized and efficient customer support across multiple channels. Founded in 2011, the company offers a comprehensive suite of tools, including the Fin AI Agent, which provides instant, accurate answers to customer inquiries 24/7. Intercom's platform also features AI Copilot, assisting support agents with real-time solutions, and AI Analyst, offering insights and recommendations for support leaders. Trusted by over 25,000 global organizations, including Atlassian, Amazon, and Microsoft, Intercom facilitates over 500 million messages per month, enhancing customer interactions and support efficiency. Headquartered in San Francisco, with offices in Chicago, Dublin, Sydney, and London, Intercom continues to innovate in the customer service industry.Starting Price: $29/seat/month -
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Zoho Desk
Zoho
Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.Starting Price: $12.00 per user per month -
14
Kore.ai
Kore.ai
Kore.ai empowers global brands to maximize the value of AI by providing end-to-end solutions for AI-driven work automation, process optimization, and service enhancement. Its AI agent platform, combined with no-code development tools, enables enterprises to create and deploy intelligent automation at scale. With a flexible, model-agnostic approach that supports various data, cloud, and application environments, Kore.ai offers businesses the freedom to tailor AI solutions to their needs. Trusted by over 500 partners and 400 Fortune 2000 companies, the company plays a key role in shaping AI strategies worldwide. Headquartered in Orlando, Kore.ai operates a global network of offices, including locations in India, the UK, the Middle East, Japan, South Korea, and Europe, and has been recognized as a leader in AI innovation with a strong patent portfolio. -
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Fin
Intercom
Fin is a leading AI agent designed to deliver exceptional customer service by providing high-quality answers and resolving complex queries faster than competing AI agents. It features an all-in-one workspace to analyze, train, test, and deploy AI models without coding, enabling continuous improvement in customer interactions. Powered by the patented Fin AI Engine™, the platform refines queries, generates responses, validates accuracy, and optimizes performance for reliable outcomes. Fin integrates seamlessly with popular helpdesk platforms like Intercom, Zendesk, and Salesforce, supporting omnichannel communication across voice, email, live chat, and social messaging apps. It offers 24/7 support with human handoff and customizable workflows to fit existing business rules. With a pricing model based on resolutions, Fin ensures cost efficiency while driving outstanding customer experience.Starting Price: $0.99 per resolution -
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Twig
Twig
Twig semantically analyzes your documentation, knowledge bases, and past support tickets. Answering complex customer questions and reducing costs by 30%. AI models are trained on publicly available data. Increase productivity and reduce variance in support quality. Twig is an AI layer that works on top of your existing customer support applications. Twig helps your support agents respond quickly to customers with better responses. We use the latest AI has to offer to make every support agent a superstar. AI scans through all your documentation, knowledge bases, support tickets, etc to provide a recommended response. Citations help you know that the response is accurate and increases trust. AI betters itself by learning from your agents. Improving agent productivity and keeping high-quality CSAT is critical to every CX organization. Brings higher minimum standards on response quality and helps agents notice potential risks in responses. -
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Sophi
Sophi
From automated content curation to predictive analytics and paywalls, Sophi is an artificial intelligence system that helps publishers make vital strategic and tactical decisions to transform their business. Sophi driven pages outperform human curated pages by a significant margin and free up editorial resources so that they can focus on finding the next story that matters. Reduce time, and resources dedicated to analysis and curation and uncover more value in the content your team already creates, without the guesswork. Unlike other tools, Sophi doesn’t just count clicks. For the first time, you’ll see beyond clicks and shares, and learn which content delivers real value, in real time. Streamline workflow by using Sophi Site automation, print laydown, and Sophi Experiences to deliver value-driven content across all of your platforms, and free up your team to focus on chasing their next story. -
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Thankful
Thankful
Trained and tailored for your business, Thankful’s AI agent works within your existing helpdesk to effortlessly resolve large volumes of customer queries across email, chat, SMS, and in-app channels. With the ability to understand, connect, solve, personalize, and inform, Thankful’s AI agent delivers a human-like service experience with machine-like speed and expertise that’s born to scale. Thankful’s agent assist delivers AI intuition for your human support staff, saving them time and effort by collating all the relevant information and even suggesting responses and next actions. With real-time data, reports and alerts, from the voice of the customer, every customer problem becomes an opportunity for the brand to improve the customer experience. -
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SuperSupport
SuperAGI
SuperSupport transforms customer support by automatically resolving issues, empowering agents with intelligent assistance, and generating rich insights from every conversation. SupperSupport AI agents enable your customers to get answers, solve problems, and take action through a natural, conversational experience. Conversations from every channel, including email, phone, and webchat, route directly to your inbox for easier prioritization and resolution. SuperSupport combines human expertise with AI intelligence to amplify your interactions, break through communication barriers, and unlock unprecedented productivity while delivering exceptional customer satisfaction. Intelligent and collaborative ticket management allows you to seamlessly track, resolve, and analyze customer issues, ensuring that critical conversations or customer concerns never fall through the cracks again. With SuperSupport, customer issues can be auto-resolved through AI agents that take action.Starting Price: $75 per month -
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Zowie
Zowie
Zowie is a Customer AI Agent Platform that enables enterprises to build, orchestrate, and continuously improve customer-facing AI agents across every channel. Designed for the agentic AI era, it replaces traditional clicks and menus with conversational interfaces that resolve issues, process refunds, manage orders, and handle complex workflows automatically. The platform allows teams to create powerful AI agents without heavy coding and deploy them across chat, email, voice, and social channels. Zowie Intelligence powers each interaction with deterministic, auditable logic to eliminate hallucinations and ensure enterprise-grade accuracy. Businesses can monitor every conversation in real time, audit performance, and coach agents for ongoing improvement. With multilingual support in over 70 languages and consistent brand alignment, Zowie ensures seamless global customer experiences. -
21
eesel AI
eesel.ai
eesel AI is a plug-and-play AI platform built to automate and enhance customer service operations. It connects instantly with tools like Zendesk, Freshdesk, Jira, and Confluence to learn from past tickets and internal documentation. The platform acts like a new teammate, handling frontline support, drafting replies, and triaging tickets across all channels. eesel AI adapts to your tone of voice to deliver consistent, human-like responses. Teams can automate ticket routing, tagging, and resolution to keep help desks organized. Built-in testing and sandbox environments allow safe rollout and performance measurement. eesel AI helps customer support teams save time, reduce costs, and resolve issues faster.Starting Price: $239 per month -
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Brainwave
Brainwave AI Technologies
In Short: Brainwave is a customer service automation tool capable of resolving over 70% of your customers' inquiries. Our solution automates text-based responses and actions. ❌ Problem Support demands can become overwhelming, especially for B2C/B2B SaaS, e-Commerce, Marketplace, and FinTech companies. You likely have an ever-growing number of support tickets, with your current bot, such as Intercom or Zendesk, only addressing 30% of issues after extensive training. This situation is time-consuming, costly, and often leads to customer frustration and dropouts. ✨ Our Solution Our Automatic Answering Bot: - Enhances your existing bot's efficiency by 2-3x, increasing containment to 70-90% by learning from your FAQs, website, and text training. - Provides precise answers, ensuring customer satisfaction. - More than a simple embeddings search into GPT. Our proprietary model automates and executes actions like collecting leads or booking meetingsStarting Price: $49/month -
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Alhena
Alhena.ai
Alhena AI is an intelligent all-in-one AI shopping & Sales assistant platform designed to elevate eCommerce customer support and sales. It provides personalized shopping experiences like an in-store sales associate by recommending products to customers, automating common customer service tasks, and reducing operational costs. By integrating with existing eCommerce platforms such as Shopify and WooCommerce, Alhena AI offers seamless automation of returns, order tracking, and more complex queries, ensuring faster customer support. With its AI-driven analytics, businesses can gain actionable insights, optimize their product offerings, and refine customer interactions, all while maintaining brand consistency.Starting Price: $199/month -
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PrimeCX
PrimeCX
PrimeCX is an AI-powered chatbot builder designed to enhance customer support, streamline lead generation, and facilitate appointment scheduling. Built for brands that aim to deliver instant, accurate, 24/7 customer service, PrimeCX enables companies to automate up to 80% of routine queries, significantly reducing the need for additional support staff. The platform integrates seamlessly with customer data, allowing chatbots to respond with precise, context-aware answers tailored to the user's inquiries. Additionally, PrimeCX chatbots support continuous engagement with clients, enhancing their experience while improving conversion rates. Businesses can easily deploy these chatbots without coding, making it an accessible tool for non-technical teams aiming to elevate customer interactions and automate key business processes. An ideal support bot needs to be able to respond to various customer queries instantly and with accuracy about your brand, products, policies, etc.Starting Price: $29 per month -
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Yellow.ai
Bitonic Technology Labs
Headquartered in San Mateo, Yellow.ai is a leading enterprise-grade Conversational AI Platform, enabling enterprises to unlock business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, including Domino’s, Sephora, Hyundai, MG Motors, Biogen International, Edelweiss Broking, Siemens Limited, Food Panda, Zalora, Zenyum, JD.ID, Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, Arabian Radio Network, Bharat Petroleum, Waste Connections US and Tata. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. Recognised by Frost & Sullivan, Forrester, Gartner, IDC, and G2 as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries. -
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Plain
Plain
Plain is an AI-powered customer support and collaborative experience platform built to help B2B teams manage and respond to customer conversations across Slack, Microsoft Teams, Discord, email, chat, forms, and in-product channels within one unified, lightning-fast workspace; it consolidates all support channels into a single inbox, connects internal systems via a flexible API-first model, automates workflows, and uses built-in AI tools, such as the customer-facing AI agent Ari to triage and resolve routine queries, Sidekick to assist team members with context-aware drafting and knowledge search, and Insights to detect trends and surface themes, to reduce manual work, accelerate response times, and improve customer understanding. It can add any knowledge source for precision, integrates with development and business tools, provides SLAs and workflow automation across channels, and is designed to enable teams to understand every customer.Starting Price: $35 per month -
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Enjo
Enjo
Enjo AI is an enterprise-grade support automation platform that leverages generative AI to build intelligent AI support agents capable of handling IT, HR, and customer support workflows end-to-end. Users can train agents with your organizational knowledge, documents, tickets, files, videos, and SharePoint visuals, to deliver accurate, context-aware responses, auto-create and route tickets, and even perform actions across systems via natural-language commands. It features AI search for personalized query responses, AI ticketing for automated request handling, agent assist to support human agents in real time, AI actions for executing tasks like database queries or record updates, and AI Insights for visibility into trends, bottlenecks, and performance. It integrates seamlessly with tools like Slack, Teams, Jira, and ServiceNow, enabling rapid deployment (often delivering value on day one) through no-code setup.Starting Price: $490 per month -
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Capacity
Capacity
Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees. The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate your helpdesk, processes, and decisions in real time. Key Benefits: Grow revenue with lower costs. Reduce the time and money spent answering repetitive questions with a new kind of helpdesk that enables you to escalate from tier-0 to tier-1 support with ease. Increase employee engagement. Employees are inundated with emails, phone calls, shoulder taps, and tickets. Empower your team with instant access to centralized knowledge, so your support team can focus on strategic goals and tasks that require higher-level thinking. Improve customer satisfaction. Customers have a lot of questions. Give your customers the experience they deserve with instant answers to their FAQs 24/7. -
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pagergpt
pagergpt
pagergpt is a no-code AI Agent platform for SMBs, startups, and enterprises to create AI Agents for customer support, sales, retail, e-commerce, and internal operations. Build AI Agents trained on your website, documents, or by connecting with Notion, Intercom, Zendesk, Freshdesk, Google Drive, Notion, Confluence knowledge base to instantly resolve up to 80% of customer support, automate refunds, and queries instantly. Connect pagergpt with tools like Freshdesk, Zendesk, Intercom, Gmail, Outlook, Zoho Desk, Stripe, Shopify, Hubspot, Calendly, Cal to automate tickets, refunds/returns, order tracking, cancellations, upgrades, bookings, lead qualification, and payments and more. Create your AI Agent and go live in minutes.Starting Price: Free -
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Text App
Text Inc.
Text App is a next-generation AI customer support platform that unifies chat, email, WhatsApp, and Messenger into one intuitive workspace. Built for speed and collaboration, it eliminates tool-switching and streamlines every interaction. Powered by Text Intelligence, a self-learning AI engine, it automates repetitive questions, suggests accurate replies, and keeps responses on-brand. The Customer list unifies chats, tickets, purchases, and campaign activity into a single profile, providing teams with instant context and enabling automatic lead generation when combined with campaigns and the AI agent. Intelligent ticketing and visual automation automate routing, tagging, and follow-ups. With live dashboards and analytics, teams gain full visibility into performance and customer satisfaction. Scalable, secure, and easy to use, Text App transforms support from reactive to proactive — helping businesses deliver consistent, efficient, and human service.Starting Price: $25 per month -
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Netomi
Netomi
Automatically resolve customer service inquiries at the industry’s highest rate over messaging, chat, email and voice. Seamlessly manage unlimited and unanticipated spikes in ticket volume. Our AI has no limits, and can simultaneously resolve an infinite number of tickets. The best AI chatbots see beyond phrasing and into the underlying intent to understand what your customers are saying – no matter how they ask. Just like a human, we tailor the conversation to the individual customer and their current context. The result is meaningful, on-brand interactions that actually resolve issues. Deliver exceptional support, on any channel Scale out AI chatbots across email, chat and messaging. No matter where your customers are, you can provide effortless and meaningful resolutions. Sit back and watch customer satisfaction soar. It’s incredibly easy to get started. Let our experienced customer success team guide you along the way. -
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IllumiChat
IllumiChat
IllumiChat is an AI-powered customer service platform that enables businesses to deliver accurate, instant responses around the clock by connecting seamlessly with their existing AI providers, knowledge bases, and business tools. The system supports integrations with leading LLMs, such as OpenAI’s GPT, Anthropic’s Claude, and Google Gemini, and links to knowledge repositories like OneDrive, Google Drive, Dropbox, and Box, plus live context from systems including HubSpot, Jira, Confluence, and Notion. It deploys via multiple channels, a branded chat widget, iFrame, Slack, or a private workspace, and supports multilingual conversations (95+ languages) with enterprise-grade security (bank-level encryption, GDPR, SOC2, and HIPAA compliance). Key features include smart-learning AI that continuously improves from user interactions, 24/7 availability to eliminate wait times, and an analytics layer to measure agent performance, resolution rate, and usage trends.Starting Price: $49 per month -
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Minded
Minded
Minded AI is an advanced customer support platform that deploys AI agents trained to replicate the problem-solving capabilities of human agents. These agents access customer data, consult help center articles, and execute actions to resolve issues, achieving a resolution rate exceeding 70% with 99.8% accuracy in production environments. Developed by experts with experience at Alibaba and Google, Minded AI emphasizes maximum accuracy and safety at scale, incorporating features like clarifying question prompts, avoidance of off-topic responses, and seamless transitions to human agents when necessary. The platform ensures enterprise-grade security with built-in Personally Identifiable Information (PII) masking, allowing sensitive data to remain within the client's environment, and maintains compliance with SOC 2 and GDPR standards. Minded AI's effectiveness is demonstrated through client success stories, such as achieving a 75% resolution rate within three months. -
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SIA
SIA
Scogo.ai offers SIA, a customizable, no-code AI agent designed to enhance customer support by providing 24/7 multilingual assistance across voice, chat, WhatsApp, and email channels. SIA is capable of resolving up to 80% of customer queries, processing text, images, and voice inputs to deliver human-like, collaborative interactions. The platform ensures secure and accurate responses, aligning with your brand's unique tone and policies. SIA can be set up instantly without requiring sign-up or credit card information, making it accessible for businesses seeking to improve customer engagement and build brand loyalty. The AI agent is built to handle various customer support workloads, including product issue resolution, field service management, reseller support, human-agent collaboration, and product recommendations. With support for over 50 languages, SIA caters to a global audience, ensuring effective communication with diverse customer bases. -
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Gradient Labs
Gradient Labs
Gradient Labs offers an AI agent named Otto that autonomously manages complex customer service interactions by learning from plain language procedures, eliminating the need for code, decision trees, or workflows. Otto integrates seamlessly with existing support platforms, absorbing knowledge from company resources and previous support chats to continuously improve its performance. It provides actionable insights by categorizing and highlighting customer issues automatically. The platform ensures natural and sensitive responses, enhancing customer satisfaction. Users can test the AI agent thoroughly in a web application before deployment. Gradient Labs prioritizes security, maintains SOC 2 certification and GDPR compliance, and offers enterprise-ready features like Single Sign-On (SSO) and role-based permissions. The company aims to make exceptional customer service the norm by automating complex support queries and back-office procedures. -
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Percept.AI
Percept.AI
Your automated support solution that enables brilliant experience and excellent service at scale. Deflect up to 60% of your incoming customer requests even before tickets are created with instant responses at a fraction of the cost. Your Percept.AI agent will seamlessly hand over complicated tickets to your human team with rich conversation context summarization to empower your agents to resolve tier two and three cases 5-10x faster. Gain an advantage by having a holistic report of your customers’ intents with context-aware analytics, and anticipate customer issues before they happen. Best-in-class natural language understanding ability with over 95% AI accuracy, powered by our proprietary technology built by AI experts from Google/FB/Amazon/Y-Combinator. -
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Agentra
Agentra
Agentra is an AI workforce platform built to help businesses deploy fully managed AI agents in just five days. It provides enterprise-grade automation for industries like healthcare, finance, real estate, e-commerce, and education, with SOC 2, HIPAA, and GDPR compliance ensuring robust security. The platform offers solutions for lead capture, appointment scheduling, helpdesk automation, and instant knowledge access, all integrated with existing CRMs, helpdesks, and communication tools. With real-time analytics and ROI tracking, businesses can monitor performance while saving up to 75% in operational costs. Agentra supports deployment across cloud, hybrid, and on-premises environments for maximum flexibility. Trusted by over 5,000 businesses worldwide, it has become a leader in enterprise-ready AI automation. -
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Botsonic
Writesonic
Botsonic scans your website, files and help center to automatically handle 70% of customer queries, and automate customer engagement, support, sales, and more. Leverage your data to instantly resolve 70% of user inquiries with precise, verifiable responses, and deliver authentic customer experience in over 50 languages across various channels. Upload your data, train your AI agent, customize its style to match your brand, and add it to your website in under five minutes.Starting Price: $16 per month -
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SparrowDesk
SparrowDesk
SparrowDesk is an AI-powered customer service platform built to help businesses deliver faster, smarter, and more scalable support. At its core is Luna, the AI Agent, which auto-resolves up to 60% of tickets, providing customers with instant 24/7 assistance while reducing team workload. For agents, Luna Copilot works directly inside the inbox—offering AI-driven ticket summaries, smart reply suggestions, and quick knowledge access to improve efficiency and accuracy. SparrowDesk unifies conversations from email and live chat into a single workspace, keeping full context across every interaction. Customers can also access branded self-service portals that surface relevant articles, cutting down on ticket volume. Managers gain real-time visibility through dashboards and custom reports to track SLA performance, agent productivity, and emerging support trends. With a no-code workflow builder, teams can automate repetitive tasks and standardize processes without engineering resources.Starting Price: $16/seat/month -
40
Ultimate
Zendesk
Scale your support smarter with generative AI. Automate +80% of your support requests across all digital channels with the next generation of AI-powered bots. Effortlessly elevate CX, empower your agents, and enhance efficiency with Ultimate’s AI agents. Set out on the path to scalable support success with Ultimate's AI agents. As a part of Zendesk, we bring the tools, the team, and the tactics that can take you from 0 to +80% automation across digital support channels, including chat, email, messaging, and more. Welcome to the easiest way to get started with support automation. Connect UltimateGPT to your help center to build a bot that's able to resolve requests, escalate to an agent if needed, and requires absolutely no training or maintenance. -
41
Inkeep
Inkeep
Inkeep is an AI agent platform built to power trusted customer and internal assistants for modern customer operations teams. It enables businesses to deploy AI agents that support customers, deflect Tier 1 tickets, and guide users through complex issues. Inkeep also provides internal copilots that help teams resolve Tier 2 and Tier 3 tickets faster and automate manual workflows. The platform supports multiple use cases across customer service, product, documentation, sales, and marketing teams. Inkeep offers a flexible no-code visual builder alongside a TypeScript SDK, allowing both business users and developers to collaborate in one system. Its unified search and retrieval-augmented generation (RAG) ensures agents have accurate, up-to-date product knowledge. With enterprise-grade security, reporting, and integrations, Inkeep helps organizations deploy AI agents they can trust.Starting Price: $150 per month -
42
Outverse
Outverse
Outverse is an AI-driven platform designed to alleviate customer support bottlenecks by autonomously resolving up to 80% of complex support queries and efficiently managing the remainder through seamless hand-offs to support and success teams. The platform features an AI Agent capable of processing billing changes, subscription refunds, and account administration tasks for authenticated users, ensuring actions are executed promptly and accurately. For intricate issues, Outverse offers an Internal Copilot equipped with customizable playbooks, enabling support teams to automate common workflows and expedite resolution times. The system also supports pain-free escalation and hand-offs by setting custom rules that direct customer conversations to the appropriate team or agent, ensuring critical issues receive immediate attention. Outverse is particularly beneficial for highly regulated industries, teams experiencing high ticket volumes, and companies with complex software products. -
43
Salesforce Agentforce
Salesforce
Humans with Agents drive customer success together. Build and customize autonomous AI agents to support your employees and customers 24/7. An Agentforce Agent is a proactive, autonomous application that provides specialized, always-on support to employees or customers. They're equipped with the necessary business knowledge to execute tasks according to their specific role. Agentforce Service Agents engage customers autonomously across channels 24/7 in natural language. They resolve cases swiftly and accurately because every answer is grounded in trusted data. Set your Service Agent up in minutes using prebuilt templates, or customize fast with low-code. Define clear security guardrails and when to seamlessly escalate to human employees. Agentforce SDRs autonomously answer product questions, handle objects, and book meetings for sales reps. They act and respond accurately, with responses grounded in your business data. -
44
Geta.ai
Geta.ai
Geta.ai is a no-code conversational AI platform that helps businesses automate customer engagement, lead qualification, and workflow execution across messaging channels like WhatsApp, SMS, Email, and Web. Designed to simplify communication and enhance productivity, Geta.ai enables teams to build smart virtual assistants that respond instantly, personalize conversations, and integrate seamlessly with existing CRMs, lead systems, and marketing tools. Whether you're in real estate, education, healthcare, finance, or ecommerce, Geta.ai helps you deliver fast, consistent, and scalable customer interactions. With support for multilingual chat, easy API integrations, and real-time analytics, it empowers brands to reduce manual workload, shorten response time, and increase conversion. -
45
Maven AGI
Maven AGI
By integrating with existing go-to-market systems across sales, customer success, and support, Maven AGI enables organizations to deliver faster, more consistent, and more personalized interactions. The platform addresses common challenges such as siloed teams, fragmented data, and disjointed handoffs, helping companies streamline operations and improve the customer experience. Maven AI agents autonomously resolve up to 93% of support inquiries and reduce related costs by as much as 80%. The platform integrates with over 100 systems, goes live in a matter of days, and does not require infrastructure replacement. -
46
Robylon AI
Robylon AI
Robylon AI is a powerful agentic AI platform designed to streamline customer support and business operations. It automates over 90% of queries and workflows across channels like chat, email, voice, and ticketing with 99% accuracy from day one. Built for fast deployment and seamless integration, Robylon eliminates the need for an internal AI team. Its transparent pay-per-resolution model helps businesses cut support costs by over 30%, while human-in-the-loop oversight ensures reliability and compliance. Whether for support, onboarding, or internal operations, Robylon enhances team productivity and delivers a superior, scalable user experience across departments. -
47
Lorikeet
Lorikeet
Lorikeet is an AI support agent designed to handle complex customer service issues by following the same workflows as human agents. Unlike basic AI chatbots limited to simple queries, Lorikeet's unique architecture enables it to perform tasks equivalent to human agents, allowing companies to scale their support without increasing headcount. The AI agent integrates seamlessly with existing support systems, accessing help centers, reference materials, and standard operating procedures to provide accurate and contextually relevant responses. It engages with customers when it has sufficient context and defers to human agents when necessary, ensuring appropriate and confident interactions. Lorikeet's agent follows complex, multi-step processes, gathering data, making decisions, contacting internal teams as required, delivering human-like conversations, and being highly reliable.Starting Price: $500 per month -
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SOPHiA GENETICS
SOPHiA GENETICS
Our global data-sharing network generates clinically actionable insights from data to improve patient outcomes worldwide. SOPHiA GENETICS’ mission is to build the future of AI-assisted medicine. We are integrating multimodal healthcare-omics data, unlocking the existing data silos, and developing machine learning models to produce actionable insights that could eventually support healthcare professionals to improve patient outcomes. The revamped interface, new features, and cutting-edge capabilities are set to further accelerate precision medicine workflows, bringing us another step closer to democratizing data-driven medicine. Powered by AI and machine learning (ML), our global cloud-based platform provides a safe, secure, and instantly accessible environment to standardize, compute, and analyze digital health data, generating insights from complex multimodal data sets that have the potential to improve diagnosis, therapy selection, analysis, and drug development. -
49
Torvalds
Torvalds
Tackle support requests where your users and your team are. Let your teams work where they are most comfortable. Torvalds tracks In-App/Email/Slack/Discord and forums to centralize knowledge while allowing your team to interact where your customers are, without having to switch between apps. Torvalds AI Assist provides tweakable AI generated answers and keeps your supporters in the drivers seat. Your team can review and edit before sending responses to your customers or have Torvalds auto answer. Streamline collaboration for your technical support, customer success, and engineering teams by keeping ticket-based support and chat-based support in-sync. Torvalds helps your team triage your issues with its shared omni-channel inbox so you don't drop the ball. Bi-directional sync ensures that conversation doesn't get lost between in-app, Discord, Slack, Github sources, and your team's favorite ticket management systems like Zendesk.Starting Price: $249 per month -
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Duckie
Duckie
Duckie provides AI-powered customer support designed for B2B SaaS companies, helping both customers and support teams quickly access accurate technical information. The AI support agent can automatically respond to support tickets, while the AI support copilot assists agents by searching the company's knowledge base to provide relevant answers. Duckie also offers log investigation, enabling technical support teams to troubleshoot and resolve issues by analyzing error logs, code changes, and customer data. With auto-updates and reminders, Duckie keeps support teams informed about product changes, Jira tickets, and pull requests. It integrates seamlessly into Slack, Zendesk, Microsoft Teams, and Discord, allowing companies to deploy the AI where their customers ask questions. Additionally, Duckie supports drafting responses and providing updates on ongoing tickets, significantly reducing resolution time and enhancing efficiency.
