FieldPie

Pros: New hires get their tasks, training steps, and resources right away — no confusion, no delays. Everything they need is clearly organized and accessible from day one, helping them settle in faster and feel confident in their roles within the first week.

Cons: Would be great to add new users in bulk. Doing it one by one is a bit slow and time-consuming, especially when onboarding large teams or seasonal staff. A bulk upload option would save so much time and ensure everyone gets access to the right roles, permissions, and training materials instantly. It’d make team setup way more efficient and hassle-free.

Overall: Overall experience has been smooth and efficient. The platform is stable, intuitive, and easy to navigate. Features are well-organized, and most tasks can be completed without extra guidance. It’s reliable for day-to-day operations, and updates generally improve usability rather than disrupt it. Overall, it feels like a solid, well-built system that supports our workflow effectively.

Pros: Our scheduling’s way more efficient now — jobs get assigned automatically, routes are optimized, and there’s far less downtime between visits. The mobile app keeps every technician perfectly on track with real-time updates, offline access, and instant job details right in their pocket. It’s like having a smart assistant for the entire field team.

Cons: I’d love a way to tag high-priority clients, maybe even auto schedule them faster.

Overall: Overall, it’s a big step up: jobs get to the right tech faster, routes are tighter, and we’re spending way less time juggling schedules. The mobile app keeps everyone aligned—photos, notes, signatures, and parts in one place—so work gets done right the first time. Invoices go out the same day, customers get clearer ETAs, and support calls have dropped. Net-net: fewer headaches, faster cash flow, happier clients, and a field team that actually has time to breathe.

Pros: All our client data is centralized, and it’s so easy to share it with teams in real-time. It’s made internal coordination much smoother.

Cons: We’d like more customization in the dashboard view. Not every team needs to see the same metrics at a glance.

Overall: As the owner of a pest control business in Florida, I've been using FieldPie for several months now, and I couldn't be more satisfied. The software has significantly streamlined our operations and made it easier to manage everything from service appointments to customer records, all in one place.

One of the standout features for us has been the real-time GPS tracking, which allows us to optimize our technicians' routes, ensuring they arrive on time and work efficiently. The historical data access is another game-changer, as it enables our team to quickly review past service details, ensuring better service and customer satisfaction. We also love the accurate visit time tracking, which helps us analyze performance and optimize schedules further.

In addition to the fantastic features, the user-friendly interface has made it easy for our team to adopt and use FieldPie without requiring extensive training. The support team has also been incredibly responsive whenever we’ve had questions or needed assistance.

FieldPie has been an invaluable tool for managing our operations and improving productivity. It’s an essential part of our daily workflow now, and I highly recommend it to other pest control companies looking for a robust, efficient solution!

Pros: The interface is clean and simple, which helped new team members get started with no technical support. Really appreciate the low learning curve.

Cons: Customer support sometimes takes too long to respond, and we’ve had to solve some issues on our own.

Overall: FieldPie has truly been a game-changer for our organization. It has transformed how we manage our mobile workforce, allowing for unparalleled efficiency, real-time visibility, and streamlined data collection. The ability to customize forms and track all field activities from a centralized dashboard has significantly reduced administrative burdens and enhanced our responsiveness. The excellent customer support further reinforces its value as a top-tier field service management solution. We've seen a tangible increase in productivity and customer satisfaction since implementation.