Audience
Customer experience dashboard for hospitality operators
About Feed It Back
However you measure success, set up your key performance indicators in Feed it Back and it will gather the data to tell you how customers are feeling about your business. Our dashboard shows how you’re performing across your estate, by region, by the venue, in absolute detail. You can see what customers love and exactly where they think you can improve to keep them coming – so they recommend you to others. Our experts will also become part of your team, highlighting trends, making sure you don’t miss subtle details and sharing insights to help you build your reputation. Collect your customers’ opinions with beautifully branded, highly customizable and super smart surveys. Fast, intuitive and streamlined for maximum volume and minimum abandon rate. Online reviews are a great source of insight for fine-tuning your operation. By responding to reviews, you boost your brand’s online presence making sure readers know that you act on their opinions.
Other Popular Alternatives & Related Software
Revyx
Revyx is a full-featured customer ratings and review software that helps you collect more authentic customer reviews. Whenever a customer makes a purchase from you, an automated review request e-mail is sent to him asking him to share his opinion about the product he bought. Revyx reviews is a fully functioning review system for your webstore which offers your customers a simple and convenient way to express their opinion. It is the source of most of the reviews. You can customize it with your own message in order to create a more personal message. Your customers can write their own pros and cons tags for the product or choose ones written by others. This, in one hand, improves the description of your product and in the other improves your product page SEO with additional keywords. Show the customers that spent their time writing a review that you take them seriously and appreciate their effort by answering to their review.
Learn more
Rannko
Rannko offers a simple and effective Review & Reputation software that builds on customer experience by taking control of your customer reviews, online presence with listings & overall reputation, everywhere it matters most.
Our Mission
By understanding the complexities of how reviews & accurate online information directly impact businesses, we're able to help build business better through a simple yet advanced set of review and reputation features. Reach new customers whilst helping you build the reputation you so rightly deserve.
Why do businesses need more reviews?
Businesses that have more reviews generally rank higher in search, businesses that have a high average of 4.5 stars and above rank even higher. Google and other sites alike also track your online reputation through your customer engagements, for example; your response rate or whether or not you answered a question on google my business. Rannko aides in helping you supercharge your reputation!
Learn more
iReview
iReview Reputation Management—a revolutionary solution that sculpts and navigates your online image. Leveraging advanced sentiment analysis and real-time monitoring, iReview empowers you to refine and amplify your reputation.
Every online interaction contributes to your brand's narrative. iReview comprehensively analyzes user-generated content, transforming it into actionable insights. By aggregating reviews, comments, and mentions, iReview distills these into a coherent storyline, putting you in control of your online presence.
Benefit from iReview's tailored approach. Detect potential PR challenges, capitalize on brand-building opportunities, and foster authentic connections with your audience through real-time alerts.
The intuitive dashboard showcases sentiment trends and uncovers patterns, giving you a competitive edge. Harness public perception to fine-tune your strategies, craft resonant messages, and innovate with precision.
Learn more
ReviewIgnite
ReviewIgnite is an online reputation management company that helps businesses leverage online reviews to improve their brand reputation, attract more customers and grow sales. Our powerful all-in-one platform provides a secure dashboard for clients to monitor online reviews, generate new reviews, respond to reviews, manage all their social media accounts and local listings. Through a secure, easy-to-use dashboard, businesses can monitor what customers are saying on major review websites and social media — such as Google, Yelp and Facebook — from any computer or mobile device, anytime. ReviewIgnite saves time while giving your staff the tools to receive alerts for new reviews, quickly respond to these reviews and analyze their feedback. The results? Improved service delivery, brand reputation and bottom line. Never fear – help is just a click or phone call away! A key part of our services is providing friendly, knowledgeable support to make sure you get the most out of ReviewIgnite.
Learn more
Integrations
Company Information
Feed It Back
Founded: 2008
United Kingdom
feeditback.com
Videos and Screen Captures
Other Useful Business Software
AI-generated apps that pass security review
Retool lets you generate dashboards, admin panels, and workflows directly on your data. Type something like “Build me a revenue dashboard on my Stripe data” and get a working app with security, permissions, and compliance built in from day one. Whether on our cloud or self-hosted, create the internal software your team needs without compromising enterprise standards or control.
Product Details
Platforms Supported
Cloud
Training
Live Online
Support
Phone Support
Online
Feed It Back Frequently Asked Questions
Feed It Back Product Features
Reputation Management
Response Management
Review Generation
Sentiment Analysis
Social Media Monitoring
Campaign Management
Gamification
Review Monitoring
Social Media Metrics
White Label
