Sendbird
Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages.
Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale.
Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions.
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Assembled
Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast and flexible support operations. Built for scale, we help teams automate over 50% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Orchestrate every chat, email, or call, balancing workloads between human and AI agents in real time — without sacrificing quality or control. Trusted by Stripe, Canva, and Robinhood, Assembled transforms support from a cost center into a strategic advantage. Our Workforce and Vendor Management tools connect forecasting, scheduling, and performance for smarter staffing decisions. AI Agents automate conversations across channels with your workflows and brand voice. AI Copilot empowers agents with real-time guidance, suggested replies, and one-click actions for faster, higher-quality resolutions.
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UiPath Maestro
UiPath Agentic Orchestration is the orchestration layer of the UiPath Platform that connects and coordinates AI agents, robots, APIs, processes, and people to execute complex, long-running enterprise workflows end-to-end with governance, visibility, and continuous optimization. It advances beyond traditional automation by uniting generative AI-driven agents, RPA bots, and human intervention within clearly defined processes, enabling real-time collaboration, dynamic decision making, and proactive problem solving across systems and unstructured data. It provides unified orchestration, process modelling (including BPMN), integration across third-party systems, and monitoring so organizations can oversee execution, manage exceptions, and drive continuous improvement using data-driven insights. With built-in governance, compliance controls, and analytics, Agentic Orchestration simplifies managing distributed automation at scale while ensuring reliability.
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