Exelysis Contact Center Integrations

The uniqueness and availability of our property management system makes it easy to sell rooms and manage your hotel in the cloud. Put all rooms up for sale in the online-booking systems and in the reception with the same software. Update information about the hotel in all the booking systems simultaneously. Sell ​​rooms directly through the website, conveniently and without intermediaries. Edit the cost and availability of rooms from a single interface. If the booking is canceled, the room is automatically put up for sale. Once booked the room is automatically removed from sale on all portals. PMS Cloud works both on stationary PCs and mobile devices. You are not tied down to your workplace, and can control your workflow wherever you may be. All that is needed for carrying out your work, is Internet access! Our hotel property management system enables the total automation of all business processes, including room sales.

CRM Software™ provides a business with a 'customer centric' vision. It captures the entire transaction history of a customer down to atomic level detail. This allows analysis of the Customer's entire business relationship with the company highlighting Customer behavioral patterns. CRM Software™ provides the ideal platform for building enduring Customer relationships and Customer loyalty. It provides the 'one to one' marketing relationship that results in a greater share of the customer's spending and maximizes the lifetime value of the relationship. CRM Software™ is a "bricks and clicks" system. A Customer's profile is captured whether he/she shops in store, on the net or via any other Customer "touch" point. CRM Software integrates with IVR and call centre to provide a complete Customer contact history across all touch points.