Alternatives to Etiya CRM
Compare Etiya CRM alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Etiya CRM in 2026. Compare features, ratings, user reviews, pricing, and more from Etiya CRM competitors and alternatives in order to make an informed decision for your business.
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1
Vouchermatic
Inventrik
Voucher Management System for Smart and omni-channel retailing. Automate your marketing efforts, improve customer engagement, optimize costs and create meaningful customer relationships in the digital era. Vouchermatic offers a platform to design & jump-start your incentive program. Engage with your digitally savvy customers & succeed by converting them as your loyal customers.Starting Price: $100 per month -
2
Relay42
Relay42
Intelligent Journey Orchestration is the data-driven marketing strategy that mirrors customer behavior across all channels to deliver true one-to-one personalization in real time throughout the entire customer journey. Gone are the days when marketing drove the customer journey. Today, we live and work in a digital landscape that has put customers at the wheel, and that means it’s no longer enough to just meet customer demand — businesses must find ways to anticipate and answer customer need before it’s even expressed. Customer loyalty is awarded to companies that put their customers at the center of everything they do. Marketing departments are measured by their ability to acquire customers, drive upsell and cross-sell, and build customer retention and loyalty over a lifetime of customer interactions. However, businesses have long known that without access to integrated data, these activities become little more than a scattershot, best-guess marketing approach. -
3
Reef
Reef.ai
Reef is a customer revenue platform that helps companies predictably grow revenue with existing customers and fast-tracks net retention reporting. The tide has shifted. New sales have slowed, easy upsell is gone, and the NRR game just got much harder. Many companies are not equipped to succeed in this new reality, and it creates a revenue gap. Startups wait too long to build a foundation for NRR excellence and it suppresses acceleration resulting in a revenue gap. Many companies are not equipped to succeed in this new reality, and it creates a revenue gap. Priority investment areas for startup acceleration. Generate board-ready current and historical analytics for net retention including renewals, upsell, and cross-sell. Visualize territories to quickly identify growth opportunities and churn risk based on engagement, product usage, consumption %, health score, and NPS. Convert insights into action with advanced targeting and workflow to ensure consistent follow-through and execution. -
4
Base
Base.ai
Base allows you to tap into your company’s most powerful growth engine - your customers. As pioneers of the Customer-Led Growth (CLG) evolution, we deliver a designated customer marketing platform helping B2B organizations create an ongoing and personalized lifecycle engagement with their customer base at scale. By analyzing each customer/user's individual journey in all touchpoints and leveraging insights for engagement - you’re able to engage contextually and increase product adoption, loyalty and acts of advocacy, cross-sell and upsell motions, retention, and feedback at scale. -
5
Granot
Granot
Moving companies that run a big truck fleet, many employees, and handle a large volume of estimates. Agents how to manage estimates through 3rd party carriers and other moving companies. Small or large carriers that give services to moving companies and want a steady platform to manage opportunities. Local and long-distance truck drivers that search for moving leads and relationships with moving companies. A fully Web-based, installation-free system enables movers to plan and manage all aspects of moving with ease, using a straightforward, no-nonsense user interface. Our various moving software packages enable movers to direct, coordinate and communicate activities, and manage sales, operations, inventory, customers, and employees. iBook comes as a lead generator addon to Granot OMS. It is your own self-booking SEO-friendly website that generates leads for your moving company.Starting Price: $99 per month -
6
Konnect CRM
Konnect ERP
Konnect CRM software enables your marketing, sales, and customer services teams to work together, share information, and manage all their interactions with prospects, leads, and customers. Konnect CRM helps sales teams to win more deals. Many CRMs are not effective because they don’t offer much value to sales teams. But Konnect CRM stands out because it provides excellent features and customer support to help small businesses become more successful. Konnect CRM suits SMEs and small businesses help to them effectively manage their sales processes and win more deals quickly. Konnect CRM Solution that helps to manage the customer relationship covering from pre-sales to post-sales. Konnect CRM enables companies to handle their customers through the life cycle right from acquisition to post-sales support. Some of the unique features of Konnect would allow companies to easily up-sell, cross-sell, and retain their most loyal customers. -
7
You need a real-time view of all your inventory, plus customer and order data, through an intuitive user interface that’s accessible from sales counters and mobile devices. Purpose-built tools provide cross-sell and up-sell recommendations, help standardize processes for inventory and task management, and enable flexible fulfillment options (such as curbside pickup, buy online, pickup in-store and ship from store) and management of returns across channels. IBM Sterling Store Engagement helps your store employees provide omnichannel services in the store for fulfillment, inventory management, task management and customer service. Provide customers with personalized recommendations for up-sell and cross-sell opportunities. Get inventory location data and an optimized pick, pack and ship or pickup process. Monitor and manage activities and tasks for employees. Execute purchase and checkout of in-store products, without customers having to stand in line.
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8
Behavia
Scorto
Customers demand more and more, so bank should discover customer needs and abilities faster than the competition and balance these needs with bank’s business objectives. Acquisition costs increase, so banks should generate more profit from existing customers. It allows improving business profitability with more efficient decisions. Customer relationships strategy design, implementation and management. Cross-sell, up-sell decision support based on customer behavior. No limit in terms of a number of users, or number decisions/workflows. -
9
NexJ CRM
NexJ Systems Inc.
Each of our 6 industry-specific products are tailored to your specific vertical to help you meet your business objectives. CRM for Wealth Management - helps advisors grow assets under management by forging deep client relationships. CRM for Private Banking - helps Relationship Managers grow assets under management by solidifying client relationships. CRM for Commercial Banking - helps bankers drive upsell and cross-sell opportunities by delivering personalized service. CRM for Corporate Banking - helps business bankers drive upsell and cross-sell opportunities by connecting insights and sales teams across regions. CRM for Sales, Trading & Research - helps users maximize profit and optimize capital usage CRM for Insurance helps agents drive renewals and cross-sell opportunities. Our products can meet all of your CRM needs in a single package – this includes Sales, Service and Marketing capabilities which are tuned to your specific industry. -
10
SAP Sales Cloud
SAP
SAP Sales Cloud. Understand your customers, improve sales engagement, and build relationships that last. Deliver exceptional sales experiences Increase revenue and foster advocacy by supporting customer-centric sales engagements with a 360-degree view of every customer and interaction. Let your sales organization spend more time building relationships and engaging with customers. With the SAP Sales Cloud solution, you can streamline and automate critical selling processes and empower sellers with intelligent recommendations. Cloud deployment. Unified view of every customer. Seamless offline and online mobile experience. Intelligent recommendations, insights, and analytics. Key Benefits. Sales process automation. Increase win rates. Boost sales effectiveness with AI recommendations tailored to each opportunity and intelligent automation of labor-intensive tasks, such as interaction capture. Sell anytime, anywhere. Engage customers strategically and make every interaction -
11
Avenista
Avenista
Whether you operate a small independent restaurant or a large chain Avenista will help maximize restaurant profitability. Avenista's Table Reservation & Table Management software has always had key features targeted at hotels and resorts. Avenista™ is the most powerful and flexible Dining Management Solution available anywhere. It is designed by a simple, no-nonsense company, to make your life as a restaurateur easier, more profitable, and ultimately, more enjoyable! Avenista helps you to organize key Front of House activities like Managing Reservations, Tables, Customer Service, Diner Relationships, Marketing, and Business Analysis. It’s so easy to use and can help even the most unorganized restaurant become a slick and efficient operation that is seen to care about its Diners whilst at the same time always working behind the scenes to maximize the inherent potential of the restaurant. -
12
FiO iCRM
Ai-Intelekt Inc
iCRM helps businesses and retailers become more customer-centric, as they can determine their customers’ demands and wishes. Retail is a fast-paced industry where trends are born, profits can increase, and consumers are looking for the next big must-have, which makes understanding retail analytics very valuable. Gain a deeper understanding of your customer's experience with your brand today! Using our iCRM algorithms, retail businesses can run targeted segmented marketing campaigns based on specific customer characteristics like region, preferences, gender, purchasing habits, and more. The results will improve customer loyalty and retention. The customer data platform is a marketer-managed platform that stores, connects, and combines customer data from website interaction, purchases, engagement, attributes, and market data. Intelligently determine the channels that yield the highest likelihood of engagement which will increase your ROI. -
13
Onyx Publication
Progi Media
Increase your product conversion rates by integrating and managing your digital images. Efficiently manage larger and more complex product assortments and complex relationships. Increase conversion rates and average number of orders with automated cross-sell and up-sell activities and rules-based intelligence. Studio was designed as an out-of-the-box solution and its potential is aimed at various roles within your company. Prepare and automate your advertising campaigns by directly drawing the latest information on your products. Import or export your products quickly in Excel or CSV thanks to a simple and advanced configurator that will allow you to meet needs and expectations with the greatest flexibility. Deliver quality data to your suppliers on time, in the right place, and to channel expectations so you can sell more, faster. -
14
Cloodo WhatsApp CRM
Cloodo
Cloodo WhatsApp CRM is an all-in-one platform designed to elevate business efficiency, simplify operations, and create superior customer experiences. Some of main features include: 1. Customer Interaction: Helps manage customer conversations and provide great service. 2. Sales Enhancement: Finds and guides new customers using their data. 3. Cross-selling and Upselling: Suggests products based on customer preferences to increase sales. 4. Customer Engagement: Provides a platform for easy communication with customers. 5. Team Communication: Provides useful customer insights for better planning. 6. Communication Center: Manages customer interactions and support in one place. 7. Contact Import: Automatically adds new contacts. In short, Cloodo WhatsApp CRM uses WhatsApp to improve customer relationships and increase sales.Starting Price: $12 -
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Retail Directions
Retail Directions
Retail Directions is a customer centric POS & ERP platform that helps modern retailers realize their business potential. The platform’s extensive omni-channel selling capabilities are supported by a range of operational modules – merchandise management, inventory control, advanced logistics, promotions, and customer loyalty – to seamlessly bring all areas of your business into harmony with selling. Our software operates in more than 30 countries supporting multiple languages, currencies, and tax jurisdictions. -
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MiContact Center Business
Mitel Networks
Enterprise-grade, omnichannel customer experience management platform designed to power customer-centric organizations from a private cloud call center. Major shifts in customer expectations have brought new challenges to the way your business delivers customer experience. 90 percent of consumers check your website before interacting with your company, and most customers would rather interact through digital channels like web chat, SMS, chatbots and social media. Mitel’s MiContact Center Business platform is designed to give your customers the freedom to interact with you on their preferred device, using the media that works best for them while giving agents and supervisors the tools to manage today’s omnichannel customer journeys. Everything you need to operate a world class customer experience center including built-in Workflow Designer, Speech IVR, AI-powered Chatbots and Agent Assist, Interaction Recording, Quality Management, Workforce Management, and more. -
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Dealer Management System
Damco Solutions
Fueled by Damco's technological expertise, the Dealer Management System (DMS) revolutionizes the supply chain aspects of businesses that possess vast dealership and distribution networks. This transformation is achieved by enhancing distribution channels, fortifying relationships, and optimizing sales, all consolidated within a single platform. DMS encompasses vital features for the industry, including 24/7 inventory monitoring, automated creation of sales orders, and customer relationship management. These features synergize to enable businesses to enhance their end-to-end supply chain efficiency and foster multi-level collaboration, resulting in an improved customer experience and heightened revenue generation. Beyond simplifying collaboration and operations across diverse levels, Damco's DMS also cultivates better customer relationships through highly personalized interactions, improved service efficiency, and transparent, omni-channel communication. -
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NetSuite CRM
NetSuite
Redefine and elevate your customer relationships with NetSuite CRM+. A complete, front-office solution for today's modern businesses, NetSuite CRM+ provides users a 360-degree view of their customers in real time. It offers a wide range of capabilities to ensure a a seamless flow of information throughout the customer lifecycle--from lead, through sales order and fulfillment, to renewal, upsell, cross-sell, and support. It also integrates with leading accounting, ecommerce, warehousing and shipping applications. -
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Vozy
Vozy
Vozy transforms the way companies interact with customers through voice assistants and conversational artificial intelligence to boost customer-centric enterprises with an automation that really works. With personalized solutions designed to meet the growing omnichannel customer care demand, Vozy is delivering significant cost savings and unprecedented customer experiences for companies in Latin America. That’s why powerhouses like SURA, Bancolombia, Protección, and Emtelco trust Vozy. -
20
OrderLogix
OrderLogix
OrderLogix automates daily processing tasks, enables first contact resolution for customer service inquiries, and provides consistent reporting across all order channels. By streamlining and automating routine processes and minimizing paperwork, your entire work force can focus on customer satisfaction and growth. You get the ability to monitor, manage and quickly adjust all of the key aspects of your multi-channel sales process—scripts, offers, continuity, discounts, up-sells, cross-sells, and other elements of customer satisfaction—in real time to achieve the best results. The platform can be easily integrated with every order channel. This includes tracking and managing order data but also the ability to process those orders using one or more fulfillment companies or call centers of your choice based on how you operate.Starting Price: $249 per month -
21
Social Hub.AI
Social Hub.AI
Based on innovative technologies such as Cloud-Native, AI-Agents and Web3, the integrated design of CRM, CDP and MA is adopted to help brands build Omni-channel consumer operation capabilities. Automate interactive conversations in AI Call, WhatsApp Messenger, and EDM to grow your brand. Integrate localized systems to collect data across omni-channel. Based on big data analysis and AI algorithm, brand One ID is formed. Create customer labels and 360° customer profile. -
22
Verfacto
Verfacto
Verfacto is an analytical solution for data-driven marketing. It automatically analyzes eCommerce data to generate insights that improve the performance of digital marketing. You already pay for your traffic—make the most out of it! - Increase conversion rate with data-driven on-site marketing. - Understand your customers better and predict what they will buy and how much they will spend with behavioral insights. - Sell more with smart cross-sell and upsell suggestions. - Identify acquisition channels that work best for you. - Control the effect of discounts and build data-driven discount strategies that increase revenue and customer retention. - Tailor communication with your customers with AI customer segmentation.Starting Price: €99 per month -
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eSputnik
eSputnik
Behavior-based bulk and automated omnichannel campaigns. Use advanced multichannel marketing strategies to increase business efficiency. Build a loyal audience and retain customers. Collect customer information based on browser behavior, sent messages, cart status, and CRM records. Create best personalized recommendations to build profitable long-term relationships. Send bulk promo campaigns and triggered series with recommendations in all channels. Employ up-sell to increase purchase frequency. Get started with digital marketing right away! Send custom designed campaigns on the first day of registration! Use ready-made workflows for any event, from abandoned carts to personalized greetings. Free support for businesses at any stage of development. Personalize every interaction in each channel based on real-time user behavior data. Increase sales with loyalty programs, individual promocodes, and personalized discounts for each customer.Starting Price: $1.99 one-time -
24
Bold Upsell
Bold Commerce
Bold Upsell is a Shopify application designed to enhance average order value by presenting targeted upsell and cross-sell offers throughout the customer journey. It provides merchants with the flexibility to create various offer types, including true upsells that encourage customers to upgrade their selections and cross-sells that suggest additional complementary products. These offers can be strategically placed on product pages, within the cart, during checkout, after purchase, and even through email campaigns. The app features AI-powered Smart Offers, which utilize store-specific data to generate high-converting suggestions and allow for the creation of comprehensive sales funnels that combine upsells, cross-sells, and downsells. Integration with Bold Subscriptions enables the promotion of subscription-based products, facilitating "subscribe and save" offers and upselling opportunities within the customer portal and via email.Starting Price: $9.99 per month -
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Sidetrade Augmented Revenue
Sidetrade
Augmented Revenue uses Sidetrade’s AI assistant, Aimie, to predict customer behavior and the best actions needed to retain customers and grow sales to them. Increase customer lifetime value by driving more upsell and cross-sell revenue with targeted offers and campaigns. Augmented Revenue uses predictive analytics to help organizations understand their customer behavior and proactively take action to retain customers and grow sales to them. Sidetrade’s AI, Aimie analyses real-time data to understand patterns of behavior, then makes recommendations to increase customer loyalty and to uncover additional sales opportunities. She uses Sidetrade’s proprietary algorithms to predict customer churn in the coming months. Based on this insight, you can model revenue at risk from customers likely to leave you and take proactive steps to retain them. Augmented Revenue also predicts the best offer or action most to succeed in upsell and/or cross-sell to your existing customers. -
26
ServitiumCRM
Path Infotech
ServitiumCRM is a Modern Customer Service Platform that enables the Journey from Reactive to Proactive to Predictive Customer Service and Support, digitalizing end-to-end after-sales processes of organizations across industries and geographies. ServitiumCRM inspires businesses to build a future-ready field service organization that leverages native digital technologies that will enable you to improve user experience, increase employee productivity, achieve higher customer retention, and build a trusted relationship with your customers. We lay the foundation for organizations looking towards digital transformation and a customer-centric environment. With its rich feature functionality, ServitiumCRM builds a dynamic service ecosystem and provides deeper insights to improve business processes and workflows. Make customer service easy and convenient for your customers. -
27
Apptimize
Apptimize
Apptimize, an innovation engine providing industry-leading experimentation and feature release management, supports the creation of exceptional user experiences across all digital platforms: mobile, hybrid, OTT, web, and server. Companies are building mobile apps to ensure they have an omni-channel presence — Apptimize enables them to test and optimize these apps to reach and exceed business goals. Customers include companies such as HotelTonight, Glassdoor, A&E, Stash, and more, reaching more than 2+ billion application end-users worldwide. -
28
SuperOffice CRM
SuperOffice
With SuperOffice CRM, our goal is to help companies create sustainable customer relationships. Relationships have always been at the heart of our CRM solution. Whether it is building relationships with customers or with colleagues, SuperOffice connects people through technology and helps them achieve more. Through our CRM technology, know-how and experience, we inspire and empower B2B professionals to anticipate customer needs and to serve and delight customers. Companies choose SuperOffice to help them build long-lasting customer relationships and generate higher and more sustainable revenue. Striving to be more than a cloud CRM provider, we serve as a trusted partner to B2B companies in Europe that want to streamline their processes, become customer-centric and achieve more. With more than 30 years of CRM experience and a commitment to data security, we have the knowledge, expertise and insight to help you throughout your entire CRM journey.Starting Price: $56 per user per month -
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Emojot
Emojot
Your All-in-One Platform for Customer-Centric Digital Transformation. Unleash the full potential of customer-centric strategies with Emojot's all-in-one platform by streamlining your processes, saving costs, and enhancing the customer experience from start to finish. Emojot's tailored solutions support the entire customer lifecycle, from attracting prospects to nurturing loyalty, enabling unparalleled success in the customer-driven world. - Improve Customer Experience: Collect real-time feedback, enabling corrective actions for improved satisfaction and loyalty - Enhance Online Reputation: Manage online reputation with insights on customer feedback from various review platforms - Maximize Revenue: Boost revenue by improving retention, upsell identification, and advocacy. - Streamline Operations: Streamline business processes, reduces errors, and boosts efficiency, productivity, and profitability. -
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QQCatalyst
Vertafore
QQCatalyst is an agency management system that provides operational, marketing, and sales pipeline management tools. It enables agencies to strengthen customer relationships and ensure effective business management, so they can focus on growing their book of business. Identify new business, round out your current accounts, and strategically manage prospect sales cycles. Built-in tools for creating campaigns to better service your existing customers, cross-sell, or acquire new customers. Track your employees’ activity within the system, allowing you to recognize leaders and get insight on how to improve productivity. Let QQCatalyst focus on customer relationships and business management so you can focus on growth. Easy-to-use marketing automation tools. Existing customer service email campaigns. Cross-selling email campaigns. New customer acquisition email campaigns.Starting Price: $129.00/month -
31
iONE360
iONE360
iONE360 is an award winning omni-channel visual product configurator, featuring 3D, AR, VR, (automated) renders and a roomplanner. One single platform where you can manage all your product data, create product configurations, manage your assets and distribute it to all your online and offline channels. iONE360 is the all-in-one solution to configure products in 3D using a guided selling process, generate photorealistic renders of all variants, display those products in real life settings using Augmented Reality and combine all those products in our room planner. With its CTO and CPQ features it enables both backoffice and customers to customize complex products and order them without any mistakes. Visualizing each step in the buying process takes away customers' doubts in minutes and encourages them to buy your products with confidence. Conversion rates will increase with 27% - 70%. And due to the up- and cross-sell opportunities of the roomplanner, customers tend to spend 3x moreStarting Price: €250 -
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Recommendly
EPICA
Real-time personalized recommendations that increase revenue, cross-selling, and up-selling. Showcase the most relevant products at the exact right moment. With our powerful Machine Learning increasing your sales has never been so easy. Get everything you need in one App. Using machine learning with highly trained algorithms to significantly boost upsell and cross-sells. Become one-step ahead of your customer’s clicks and recommend products they desire to buy with accuracy. Make data-driven decisions based on comprehensive analytics of your customer’s desires at any moment. Simply download and let predictive Machine Learning run in the background on autopilot as your conversions increase by up to 25% . Recommend what’s more relevant to your costumers and take your upsell and cross-sell metrics up. Enhance the experience of your client with instant suggestions, synonyms, auto-complete, and recommendations.Starting Price: $9 per month -
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Sahaj CRM
Sahaj Software
Sahaj is well known in Delhi for maintaining quality customer relationships. CRM works diagonally in all departments to match customer-centric thinking. The benefits of such an interactive and/or connected system is that it is cost effective, increases efficiency and improves customer satisfaction. At Sahaj CRM, our foremost approach to CRM solutions is very unique. Sahaj CRM applications are completely based on a comprehensive understanding of the exclusive needs of our customers. With our salient approach, we deliver purpose-built, flexible Customer Relationship Management (CRM) solution, which help you to achieve your targets very quickly and effectively. With Sahaj you have the freedom to choose your own, unique customer relationship management solution, which is best fit to your business requirements. You have complete flexibility in deployment methods that may be on-site or on-demand through the web. -
34
UniAgent
Consilium Software
Enterprises are proactively working towards enhancing their Customer Experience strategy to track, oversee, and organize every interaction between a customer and the organization throughout the customer lifecycle. The end goal is to optimize interactions from the customer's perspective and, as a result, foster customer loyalty. As customer care evolves to multiple channels like web chat, SMS, and social media —there’s a need to offer a seamless and consistent experience to customers across all the channels. Consilium customer experience management (CEM) solution - UniAgent™ offers you the right environment to efficiently manage each interaction and seamlessly deliver an Omni-channel experience to your customers. UniAgent™ lets you select the right channel at the right time, applying all relevant information and context to deliver a unique and personalized experience across the customer’s entire journey. -
35
Tinyclues
Tinyclues
Pressure to achieve business goals can lead to batch & blasting and reactive planning, which isn’t great for customers. Build customer-centric campaigns that exceed your business goals. Find the best audience for any topic and anticipate customer demand before intent is expressed. Optimize across your entire multichannel campaign plan with no trade-off between business priorities and customer-centricity. Predict buying intent and target intent unique to the channels you care about. Track the most important KPIs for your campaigns and specific revenue for each topic. Understand what products have similar buying audiences so you can promote them together. -
36
Outsell
Outsell
Outsell’s Virtual Customer Engagement Platform creates lasting relationships with sales and service customers for auto dealers, keeping in front of them with consistent, AI-driven, omni-channel communications and identifying when they are in market. Outsell is an extension of your marketing team that can work on auto-pilot, while providing the flexibility to customize and control communications targeting specific consumers. By offering a smarter way to spend money, Outsell helps dealers eliminate expenses to combat limited staff, maximize time management, and get your teams back to what they do best – selling and servicing cars. Machine learning predictive models based on artificial intelligence that predict future consumer behavior as well as the content and information individual customers are most likely to be interested in. Dynamic, personalized content across channels and all profit centers, aggregated and delivered to consumers based on individual needs. -
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ChannelNet
ChannelNet
We have more than 30+ years of expertise in delivering customer-centric strategies that capitalize on existing relationships. The right message, to the right customer, at the right time; adding value with every useful and timely experience. We have a fresh new approach that provides digital marketing automation as a service. For a flat monthly fee, your digital customer-centric communications managed by a team of experts. That is why selecting OneClick is such an easy decision for financial institutions, CEOs, operations, and inside marketing departments. OneClick is a platform with high-security protocol, managed by an expert service team, taking you from click-to-brick, bridging the operations and marketing gap to reach the right people to drive leads and build retention. We’re a turn-key solution, doing everything for you, including curating content, so that you can quickly and easily see results. -
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Vivocha
Vivocha
Live chat is preferred by customers when comparing different offers or services in real time. Allows customers to directly connect with an agent to solve their problems or share sensitive information. Anticipate customer needs by deciding when and who to engage based on a wide variety of customizable rules. Offer live and proactive operator assistance to build customer loyalty. Enhance customer satisfaction and retention at a lower cost than email and telephone support. Provide human interaction, create new up-sell and cross-sell opportunities, and boost agent productivity. Engage with visitors on complex requests with the touch of a button, without having to wait on hold. Businesses are able to seamlessly communicate with their online guests directly on their website, using any combination of video, voice, chat, and collaboration tools such as assisted browsing and form and document sharing. -
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Khoros CX Insights
Khoros
The most comprehensive solution for a unified, actionable view of the customer to create world-class customer experiences. Khoros CX Insights sits on top of all your customer communication platforms to provide a single view of all customer conversations and comments, normalizing and classifying the data for comprehensive CX analysis. Aggregate all sources of customer contact and feedback. Classify each customer interaction with a taxonomy unique to your business. Visualize data down to the individual interaction in one application. Democratize access to data and insights across the organization. The goal for a customer-centric company is the ability to access and analyse all of its customer interactions in one place. Today’s customers use every channel. Companies simply cannot afford to selectively listen. -
40
PickyStory
PickyStory
Sell products together and unlock hidden revenue by offering product bundles at key stages in your customer’s journey. Never miss a chance to sell more products. Upsell and cross-sell on your product pages, collections, cart, and checkout. Designed to increase your cart value with AI-based product recommendations. Squeeze every opportunity to offer more products at the most critical moment. From established market leaders to fast-growing startups, brands recognize the innovative approach of PickyStory in driving order value growth. The complete eCommerce upsell platform. Make personalized offers. Help customers discover more products, and boost order value. Upsell at key moments in your store. A holistic approach to upselling and cross-selling, with deals displayed at key points throughout the customer journey. Never miss a chance to sell more products with storewide conversion tools. Save time and drive sales with automated inventory solutions and AI-based deal creation.Starting Price: $49.50 per month -
41
Companion
Mavens I Softech Solutions
CompanionSFA (Pharma) is a Sales Force Excellence Solution, which enables the optimization of Field Activities, Marketing Initiatives, encompassed with CRM cutting across various customer interactions. The growth of smartphones has influenced the need for innovative mobile-based sales force automation which empowers the sales team to report on a call-to-call basis and the management to get to know the real-time activity status on the remote locations. Companion is designed to transform the way you manage your customers. It’s faster, easier, effective and more productive. Go Digital Today. Upselling and cross-selling: The tougher the competition, the more likely customer loyalty and the company’s bottom line. This is why you need to choose a CRM solution that can show you the history of your past customer orders which can then be mined to help you improve your prospects.Starting Price: $3.00/month/user -
42
CustomerGauge
CustomerGauge
CustomerGauge helps B2B companies leverage customer feedback & behaviors to align business initiatives, improve account retention, and increase revenue growth through up-sells, cross-sells, and referrals. The CustomerGauge Account Experience™️ platform enables B2B companies to monitor account engagement, collect feedback from key stakeholders, segment real-time results into custom dashboards, and map feedback to changes in NPS score & revenue. Through custom and native integrations, users can monitor engagement across a variety of activities including how often key stakeholders answer customer surveys, submit support tickets, open marketing emails, attend business reviews, and so much more. Other capabilities of the CustomerGauge Account Experience™️ platform include the ability to set KPI targets for closing the loop on feedback, identify accounts at risk of churning, and forecast the revenue impact of changes in NPS score. Get a demo today. -
43
keylight
keylight
The only subscription business platform that combines omnichannel commerce, subscription management, billing, and predictive analytics, with one user-centric backbone. Your prospects, customers, partners, and internal teams need a modern system that enables seamless experiences when interacting with your brand, your products, and integrated systems. Long-term customer relationships don't start with recurring billing. Automation should start from the customer journey and from the user's perspective to finance, not the other way around. Revenue reports are not enough to understand dynamic customer relationships. Every user interaction is a meaningful data point for telling the right story from the past to the future. Compose omnichannel customer journeys out-of-the-box. From commerce and billing to analytics, keylight offers pre-built applications for every user group to monetize long-term customer relationships. -
44
nTireCRM
SunSmart Technologies
Our CRM solution Dubai offers enriched, intelligent business dashboards and graphical reports that provides real time visibility of all activities pertaining to CRM in addition to analytics for sustainable business goals. CRM Software in Dubai is tightly integrated to send notifications/escalations through SMS and email platform. nTireCRM is a 100% web-based Customer Relationship / Incident / Lead Management System helps enterprise across diversified verticals viz. Banking, insurance, retail, financial services, securities, health care, manufacturing and others. Social media Interfacings for posting status of incidents alongside cross-sell / up-sell opportunities. Configurable workflow – with which user can dynamically create and manage categorizations & sub categorizations for handling incidents/queries. -
45
Netcore Cloud
Netcore
Netcore Customer Engagement & Experience is an intelligent full-stack platform that gives you the power to redefine growth. Full stack growth platform for marketers, product and growth managers. Grow your conversion, retention, and revenue with Raman's game-changing predictive intelligence. Marketing and product leaders at customer-centric brands trust Netcore to deliver a world-class customer experience. Powerful, easy to use intelligent customer engagement platform helping you increase conversion & retention. Efficiently automate the delivery of highly personalized campaigns to distinct customers. Netcore Customer Engagement takes the guesswork out of how to engage with customers with data analysis backed by machine learning. Create a unified profile by stitching together data-points from every interaction a customer has with your brand across online & offline channels - website, mobile app, & marketing channels -
46
Encompass CX
Encompass CX
At Encompass-CX, we’re offering a scalable B2B customer experience management application that collects, measures and analyzes all the touchpoints in a clients lifecycle to determine customer health. By measuring these touchpoints we provide clarity into your accounts, products, and services making it easier for you to go beyond satisfaction and power a differentiated client experience. Gain clarity into customer data with our cloud-based dashboard and allow visibility to those who need it. Increase revenue, identify cross-sell opportunities, reduce churn and turn at-risk clients into your best customers. Ensure the perception of your product and service exceeds your customers’ expectations. Encompass-CX gathers post-sale data points, service metrics, support tickets, onboarding assessments, and email exchanges in order to provide clarity into a company’s account. Measuring the client experience is an extremely powerful tool for growth in any organization. -
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Lead Liaison
Lead Liaison
Lead Management Automation™ helps sales and marketers do their job more efficiently and build stronger relationships with customers, prospects, and partners. Our marketing automation platform helps companies create marketing qualified leads and turn them into sales qualified leads. Integrated marketing tools make it easy to create omni-channel marketing campaigns, both offline and online, and set up key business processes. The platform is optimized to help your sales and marketing teams build better relationships with prospects, customers and partners while boosting productivity. Learn more about how to make marketing automation a part of your strategy here. Create trackable content, images, emails, landing pages, and more! Easily nurture leads through the workflow, shorten sales cycles and increase deal sizes. Create trackable videos, measure video marketing ROI, boost conversions and send out video emails.Starting Price: $250.00/month -
48
AgentOne
iPipeline
Increases delivery speed and reinforces adoption of STP tools. Provides superior insight into agent activity, sales progress and more. Leverages data to identify new customer needs. From field underwriting, quotes, e-Applications, pending & status, to e-Delivery and more. For workflow optimization along with lead management for cross-selling and upselling opportunities. Communicate case status and generate comprehensive reports from one centralized tool. -
49
Colligso TextIn
Colligso
Colligso enables businesses to grow profits by helping them to multiply customer visits with direct digital relationships. TextIn helps businesses to engage directly with customers using text/ picture messaging (SMS/ MMS). Benefits of TextIn * Easy opt-in and opt-out, App-less i.e. no app installation needed by your customers. * Reach customers using text (SMS/ MMS) messaging with once-only or recurring schedules. Drive traffic. * Create your own customer groups with #hashtag campaigns. Use #hashtags for events and promotions. * Close sales, upsell, cross-sell and provide support using VideoChat (beta) * Integrated with popular apps, commerce and point of sale platforms. High return on spend.Starting Price: $19/mo/location -
50
Enghouse Interactive Contact Center
Enghouse Interactive
Unlock the power of your contact center with Enghouse Interactive. Engage your customers across all channels, provide personalized experiences at scale, and make your contact center your competitive advantage. You contact center is at the heart of your business, which provides opportunities to differentiate your company’s service, as well as gain feedback and build customer loyalty. With increased demands from customers, companies require a communications platform that’s agile enough to quickly and efficiently respond to customers from any channel, at any time; connecting them to your business rules, while providing actionable intelligence to drive ongoing improvement. Our unique omni-channel contact center solutions offer choice and flexibility. They are also scalable in deployment, size, complexity and integration to ensure successful and effortless customer interaction, whatever your budget.
