Endear Integrations

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.

Shopify is a leading all-in-one commerce platform that enables businesses to start, build, and grow their online and physical stores. It offers tools to create customized websites, manage inventory, process payments, and sell across multiple channels including online, in-person, wholesale, and global markets. The platform includes integrated marketing tools, analytics, and customer engagement features to help merchants reach and retain customers. Shopify supports thousands of third-party apps and offers developer-friendly APIs for custom solutions. With world-class checkout technology, Shopify powers over 150 million high-intent shoppers worldwide. Its reliable, scalable infrastructure ensures fast performance and seamless operations at any business size.

BigQuery is a serverless, multicloud data warehouse that simplifies the process of working with all types of data so you can focus on getting valuable business insights quickly. At the core of Google’s data cloud, BigQuery allows you to simplify data integration, cost effectively and securely scale analytics, share rich data experiences with built-in business intelligence, and train and deploy ML models with a simple SQL interface, helping to make your organization’s operations more data-driven. Gemini in BigQuery offers AI-driven tools for assistance and collaboration, such as code suggestions, visual data preparation, and smart recommendations designed to boost efficiency and reduce costs. BigQuery delivers an integrated platform featuring SQL, a notebook, and a natural language-based canvas interface, catering to data professionals with varying coding expertise. This unified workspace streamlines the entire analytics process.

Square POS is a simple and intuitive point-of-sale (POS) solution that delivers a robust set of tools for sales tracking, inventory, online payment processing, digital receipts, and analytics. Available for Android and iOS devices, Square POS provides a recording of transactions offline by storing data locally and then automatically syncing all information when their is an Internet connection. Additionally, Square POS enables users to seamlessly manage details, such as names, prices, and quantities and provides features such as a barcode scanner, discounts, credit card processing, gift cards, refunds, and more. Whether or not your business has a brick-and-mortar location, building a robust online presence can help you engage customers from a distance. Square’s online solutions work with any of the above point-of-sale systems, or you can use them on your own. We give you the tools to create thumb-stopping, compelling, and on-brand ads that perform.

Klaviyo is the AI-first B2C CRM platform that helps you grow by integrating marketing, analytics, and customer service in one solution. Powered by unified data and built-in AI, it's faster and easier than ever to create personalized, lasting customer relationships. Klaviyo unifies your customer profiles by capturing every event, and then lets you orchestrate your email marketing, SMS marketing, push notifications, WhatsApp, and RCS campaigns in one place. Built-in AI agents plan and launch campaigns, personalize every send, answer questions, and resolve issues. With real-time attribution and insights, you'll be able to make smarter, faster decisions that drive ROI. Trusted by more than 170,000 businesses, Klaviyo can grow your business while keeping operations simple and customer relationships strong

Send messages your customers want to read (and act on). Attentive’s AI-powered SMS & email platform helps retail enterprises to e-commerce entrepreneurs engage customers and drive billions in revenue. We'll help you target the right audience and measure your most important metrics to optimize your marketing program. And with over 100 flexible integrations, you can seamlessly connect to the rest of your marketing stack. We partner with industry innovators in retail & e-comm, food & beverage, and media & entertainment. Attentive’s AI-powered SMS & email platform will double your ROI in just a few months. Learn more about our free 30-day trial.

Manage inventory, suppliers, teams and stores from one retail platform. From easy-to-use POS and ecommerce tools to advanced reporting, Lightspeed has what you need to help you scale and succeed. Streamline your operations and accelerate growth with personalized workflows, payment capabilities and intuitive features that make life easier for your team. Enjoy dedicated and fast 24/7 support from retail specialists who know your business. Unite all your stores and channels to provide seamless experiences that delight customers at every touchpoint. Get real time insights into your sales, product and team performance with customizable reports available anywhere, anytime. Manage all locations from a unified POS and payments platform that evolves with your business. Get industry-leading tools, payment technology and integrations that enable you to keep up in today's fast-moving and competitive retail landscape.

Connect your apps and automate workflows. Easy automation for busy people. Zapier moves info between your web apps automatically, so you can focus on your most important work. Link your web apps with a few clicks, so they can share data. Pass info between your apps with workflows called Zaps. Build processes faster and get more done—no code required. Discover how Zapier makes automation accessible to everyone. Stick with the tools that work for you. Zapier connects more web apps than anyone, and we add new options every week. We integrate with apps such as Facebook Lead Ads, Slack, Quickbooks, Google Sheets, Google Docs, & many more! Our editor was made for do-it-yourself automation. Set up Zaps without developer help. Use Zapier’s built-in apps to create powerful workflows without using separate services. More than 3 million people rely on Zapier to take care of their tedious tasks. Zapier Agents allow businesses to automate real-world tasks by creating custom AI-powered teammates.

Simple. Secure. Reliable messaging. With WhatsApp, you'll get fast, simple, secure messaging and calling for free*, available on phones all over the world. WhatsApp Business is a free to download app that built with the small business owner in mind. Create a catalog to showcase your products and services. Connect with your customers easily by using tools to automate, sort and quickly respond to messages. WhatsApp can also help medium and large businesses provide customer support and deliver important notifications to customers. Learn more about WhatsApp Business API. Some of your most personal moments are shared on WhatsApp, which is why we built end-to-end encryption into the latest versions of our app. When end-to-end encrypted, your messages and calls are secured so only you and the person you're communicating with can read or listen to them, and nobody in between, not even WhatsApp.

Accelerate your business growth with Dynamics 365, the next generation of CRM and ERP applications. Unify your data. Get predictive insights. Achieve amazing results. Make smarter decisions. Take actions that drive your business. Find and build stronger relationships. Improve productivity and performance. Get a single view of customers. Find and nurture the right leads. Create connected customer experiences. Stay on top of market trends. Deliver positive customer experiences—faster. Optimize resources and help technicians be more efficient. Reduce operational costs. Redefine your traditional global financial management. Automate processes to increase efficiency. Decrease operational expenses and financial complexities. Move from reactive to predictive operations. Automate and simplify your manufacturing and supply chain management. Maximize the life of your assets. Unify your physical and digital commerce. Build brand loyalty through personal engagement. Exceed customer expectations.

Kustomer is a centralized customer service platform built for your brand to deliver exceptional experiences in today’s on-demand, customer-first world. See all customer info on single timeline. Take requests from anywhere, reply in a single thread. Configurable interface to automate repetitive tasks. Kustomer makes personalized, efficient and effortless customer service a reality. Accelerate customer conversations and eliminate tedious questions by providing a holistic view of the customer. Unify customer purchase and activity history from all your systems on the Kustomer timeline, so agents have data-driven, actionable conversations without changing screens. Give your customers and agents the freedom to switch between different channels as needed during a conversation for a true omnichannel experience. Agents will always have the context to progress conversations forward without customers repeating information whether communicating through email, chat, SMS, voice, Facebook Messenger

Deliver the predictable, profitable outcomes that your business demands. And the highly personalized omnichannel experiences that your customers deserve. Eliminates silos and unifies customer data through an open architecture and API to drive more intelligent omnichannel engagement. Rapidly aligns business objectives with proven, industry-specific customer engagement strategies crowdsourced from leading brands. Delivers true 1:1 customer personalization across all channels and devices to increase omnichannel engagement, retention and loyalty. Integrates AI and predictive analytics with marketing execution to scale 1:1 personalization and continuously optimize business results. Simplifies cross-channel execution and streamlines marketing operations to optimize the entire customer experience – not just individual channels. Enables fully personalized communication with your customers across all channels, with optimized content for email, social, mobile, web, and direct mail.

Gorgias offers the leading customer support solution for Shopify. On average, it decreases your first response times by 30% and automates up to 30% of your support tasks. Unlike any other solution, our powerful integration allows editing/refunding Shopify orders directly within Gorgias, auto-respond to customers' inquiries with templates response (macros) including Shopify variables. And obviously to manage all your customer interaction (Facebook messages, social media comments, chat, email, etc.) from one place

Send the right message, to the right device, at the right time with Iterable, a top-rated growth marketing and user engagement platform. Iterable offers true omni-channel relevance at scale by enabling B2C marketers to deliver 1-to-1 personalized messages across multiple channels, activate all relevant customer data in real time for personalized messaging and campaigns, and create seamless, automated campaigns Iterable’s intuitive Workflow Studio. The platform supports all type of marketing campaigns across all channels.

Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Gladly was built for B2C leaders who refuse to compromise on operational efficiency or experience. With Gladly, every conversation feels uniquely tailored and instantly responsive, emotionally intelligent and operationally precise, deeply personal and effortlessly scalable. At the heart of our simply powerful platform is Gladly Customer AI —uniquely designed to maintain a single, continuous conversation across all channels while striking the perfect balance of technology and human connection. Gladly is the only CX platform designed to drive both radically personal experiences and real efficiency—without compromise. See a demo in action.

Heartland Retail (formerly Springboard Retail) is a web-based POS solution designed for multi-channel and multi-store retailers. The same cloud POS you know and love, servicing start-up to enterprise-grade retail businesses. We're more than just a payments processing software—we get you and grow with you! Propel into the next era of retail with the Heartland family by your side. Heartland Retail empowers their users to maximize every opportunity across all channels, by giving a better insight into Sales, Purchasing, Inventory, and Real-time Analytics, through their intuitive platform. On-the-go users can also rest assured that their business is running at optimal speeds, by using the mobile-friendly app on iOS or Android devices.

Our cloud-based POS takes complex technology out of the store and puts it where it's safe, secure, and most effective. We provide forward-thinking technology that simplifies the retail world and improves the customer's shopping experience. A powerful platform that revolutionizes the way retailers conduct their business. We utilize iOS devices and web-based cloud computing. Perform extensive store operations exclusively on Apple’s sleek, cutting edge iPad device. The core of our commerce platform, Teamwork POS was engineered to join together the robust features of an enterprise POS system with the flexibility and chic look of a mobile device. With no servers or bulky appliances, we still offer a robust platform with an array of features and custom fields. Included in our POS, are several retail applications such as Time Card, Stock Count, and Shipments.

Break the rules of commerce. The world’s leading brands don’t settle for bloated software. They use Shopify Plus. Scale with the fastest growing brands in the world. Shopify businesses around the world have made over $155 billion in sales so far. Give your customers the experiences they expect. Everywhere. Retail without boundaries. Your customers don’t see the line between online and offline. Your platform shouldn’t either. Localized customer experiences with global storefronts. Unlimited extensibility, integrations, and customization through Shopify apps and partners. Accelerated and customizable checkout. Custom automation with apps like Shopify Flow, Launchpad, and Scripts.

KWI offers specialty retailers a completely unified online and brick & mortar experience that puts the end customers’ needs front and center. The KWI Unified Commerce Platform is a cloud-based, end-to-end solution for retailers. All of our solutions–POS, Merchandising, and eCommerce–are powered from a single database, providing you with a completely seamless, omni-channel experience.

Provide your store associates with access to real-time inventory for the full product catalog anywhere in the enterprise. Offer superior shipping options and reduce discounting by shipping from any location with inventory. Increase customer convenience by combining store and endless aisle orders into a single transaction. Access the entire product catalog with descriptions, prices, images, reviews, and more, without ever leaving the customer's side. Accurate inventory is hard. Make it easy with a single view of all inventory supply and demand. Maintain your existing master systems for products, pricing, promotions, and inventory, ensuring consistent and complete information across the entire enterprise. Analyze data in your preferred BI tools, including order, inventory, payment events, and more. All of this data is exposed via streaming APIs which have access to all events that take place within the platform.

Connect real-time demand data from the point-of-sale through your supply chain to inform sales, marketing, supply chain and planning decisions. Consumer demand is constantly shifting. Alloy helps users across your business analyze and find insights in point-of-sale, forecast, inventory, order and shipment data across all of your retailers, with just a couple of clicks. Alloy is a single source of truth for supply and demand. By harmonizing retail data with your internal systems, Alloy provides complete visibility from manufacturing to the consumer to support planning and execution decisions. Your retailers won’t always make the best decisions for your business. Empower your customer-facing teams to proactively identify risks and opportunities at the shelf, using retail insights to influence your partners’ actions and build trust over time. Identify sales opportunities and inventory risks in your retail and e-commerce network with point-of-sale and inventory analytics.

Vend is an end-to-end SaaS management and payments solution that transforms how real estate owners, parking operators, tenants, and visitors interact with parking. Our platform replaces fragmented technology with a vertically-integrated solution that streamlines back-office processes and drives demand. Vend's captures 40+ data points on every parking session to provide real-time data insights that power marketing, revenue strategy, and pricing decisions. Vend bridges the gap between occupancy and tenant needs, using sophisticated smart utilization and pricing tools to attract and retain drivers.