Audience

Customer interaction and engagement software for local businesses

About Emitrr

Emitrr is a human-like smart receptionist for small businesses. With Emitrr, business owners don’t have to worry about missing customer calls and can focus on their business growth, while Emitrr handles customer queries like booking appointments, quotes, FAQs, and more. A smarter phone system that integrates with your EHR/CRM, resulting in real-time conversion metrics, reduced average handling time with screen pop, and more! Convert customers with web chat that continues the conversation on text, so your patients never have to wait on the web. Most small businesses spend a lot of dollars on building a website, advertising, SEO, and other forms of marketing. In addition, small businesses work very hard to channel these customers to the website and more than a quarter of these web visitors never get converted. Your customers are not tied to a live chat on the web. Convert customers even when they walk away from the web.

Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Company Information

Emitrr
Founded: 2019
United States
emitrr.com

Videos and Screen Captures

Emitrr Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Live Online
Support
Phone Support
24/7 Live Support
Online

Emitrr Frequently Asked Questions

Q: What kinds of users and organization types does Emitrr work with?
Q: What languages does Emitrr support in their product?
Q: What kind of support options does Emitrr offer?
Q: What other applications or services does Emitrr integrate with?
Q: Does Emitrr have a mobile app?
Q: What type of training does Emitrr provide?

Emitrr Product Features

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition
Call Parking
Encryption
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Conversational AI

Omni-Channel
Virtual Assistant
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis

Customer Experience

Customer Segmentation
Feedback Management
Knowledge Management
Action Management
Analytics
Dashboard
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Appointment Management
Call Center Management
Knowledge Base
Live Chat
Surveys & Feedback
Virtual Assistant
Alerts / Escalation
Email Management
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Workflow Management

Dental

Appointment Management
Inventory Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Patient Engagement

Appointment Scheduling
Mobile Access
Progress Tracking
Care Planning
Collaboration
Messaging
Patient Education
Patient Portal
Personal Health Record
Self Management

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Social Media Monitoring
Gamification
Sentiment Analysis
Social Media Metrics
White Label

Review Management

Campaign Management
Dashboard
Response Management
Review Monitoring
Review Notification
Review Request
Social Sharing
Negative Feedback Management
Sentiment Analysis
White Label

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Artificial Intelligence
Mobile Coupons
Mobile Keywords
Polls / Voting

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
VoIP
Auto-Dialer
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration

Emitrr Verified User Reviews

Write a Review
  • An Emitrr User
    Owner
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Tool "

    Posted 2022-07-01

    Pros: It does a great job at automating various tasks at my office like Follow ups, Review requests, Marketing campaigns, reactivating past customers. My online reputation has seen a major improvement in the last 3 months.

    Cons: whatever issues i have faced on the product have been resolved by the Emitrr team in less than 30 minutes.

    Overall: Highly recommend, it's like a super efficient automated receptionist that works around the clock. I can take appointments outside business hours.

    Read More...
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