HotelSmarters
HotelSmarters is a smart-hospitality middleware platform designed to transform in-room TVs and guest mobile devices into interactive, personalized guest-experience hubs. It enables hotels to deliver multi-language welcome messages, upsell services and add-ons (spa treatments, room upgrades, F&B) directly from the TV, incorporate ecommerce workflows for guest purchases, integrate with property systems to display bills and service status, and offer self check-in/check-out, mobile key access, digital signage and more, all while capturing analytics on guest behaviour, optimizing operations and boosting revenue. The system brings together features like personalized guest engagement, flexible remote service ordering, integrated payments, and content delivery, all aiming to elevate guest satisfaction and increase property profitability.
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GuestBell
Powerful room service in your guest's phones. Features booking and rental system, upselling, and inventory management - all connected to analytics. Connect conveniently with guests using GuestBell's chat system, available in and out of the hotel. Upgrade your paper brochures to GuestBell's digital homepage. Share updates and special promotions instantly, without the limitations of paper. GuestBell offers individual order reviews, helping you identify and resolve issues before they become negative OTA reviews. Put a beautiful flyer in the rooms, common areas or at the front desk. Guests just scan the QR code and start ordering right away. Sent automatically when guest is added to the system. Remember that we can also get user contact from your PMS via integration.
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SuitePad
SuitePad is an award-winning in-room digital guest engagement platform built for the hospitality industry that transforms how guests interact with hotel services by combining a digital guest directory, booking tool for room service and spa or table reservations, internal and external calling, TV remote control, chat, quick feedback, and personalized push messaging on a dedicated tablet or via bring-your-own-device interfaces, all accessible during the guest’s stay. It acts as a digital concierge that replaces traditional paper materials, phones, and remotes with a modern, cloud-connected interface that integrates with property management systems, supports centralized content management across multiple properties, and provides tools to update information and analyze guest usage. SuitePad includes features such as the Stay Manager for personalized stay planning, sustainability options like skipping daily housekeeping, entertainment and app integrations.
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Prefme
All-in-one tool to facilitate the entire digital guest journey pre, during and post stay. Avoid queues using contactless Pre Check-in and Express Checkout. Also, enable guest room entry through Mobile Key. Enable seamless communication for guests and staff to answer queries and requests. Access in-depth Eat & Stay preferences to personalize in-room amenities & meals before guest arrival. Inform guests about sanitisation schedules and send promotional messages on spa, dining & more. Showcase all services like restaurants, in-room dining, spa & activities and allow booking through guests’ mobile. Facilitate guests to book hotel services such as spa, golf, yoga and more and create upsell and cross-sell opportunities. Allow guests to scan QR food labels and menu items to know all ingredients and avoid food allergies. Showcase hotel room types, restaurants, offered services and hygiene initiatives through Prefme Partner listing.
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