Audience

Companies seeking a debt collection and field service agency solution

About DebtCol

DebtCol is a sophisticated software system that caters to both boutique agencies and larger enterprise organizations, remaining scalable as your organization grows. Manage the collection of debts on behalf of your clients through intelligent predictive logic. Manage the collection of purchased debt using intelligent automated compliance tools. DebtCol provides data encryption at rest and during transit to ensure your data remains secure. Multi-Factor Authentication (MFA) is available for client and agent portals. Secure datacentre facility equipped with the latest security including biometrics, CCTV and onsite security guards. Try our system and see how it can help you to collect debts more effectively. Send us your details and our sales representative will arrange a free demonstration. Manage small to enterprise volumes of assignments efficiently and seamlessly.

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Pricing

Starting Price:
$210 per month

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 2.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

DebtCol
Founded: 1999
Australia
www.debtcol.com.au

Videos and Screen Captures

Play Video DebtCol Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

DebtCol Frequently Asked Questions

Q: What kinds of users and organization types does DebtCol work with?
Q: What languages does DebtCol support in their product?
Q: What kind of support options does DebtCol offer?
Q: What other applications or services does DebtCol integrate with?
Q: What type of training does DebtCol provide?
Q: How much does DebtCol cost?

DebtCol Product Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Multi-Currency
Online Payments
Payment Processing
Recurring/Subscription Billing
Tax Calculator
Mobile Payments
Online Invoicing
Project Billing
Service Ticket Billing

Debt Collection

Agency Management
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
In-House Collections
Payment Plans
Transaction Management
Auto Dialer
Credit Bureau Reporting

DebtCol Verified User Reviews

Write a Review
  • Gary B.
    Operations Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "No Backend Support"

    Posted 2024-01-30

    Pros: None really. It does the basics ok but is very slow. The ability to load debts and create comms is fine. At least it is better than Excel.

    Cons: The support is almost non existent, even to help with major glitches that impact the usability of the product.

    Overall: If you can find any other credible product use it instead. Our team have used other software previously and we will be going back to tried and trusted options when our licence expires. The effort to set everything up again will be well worth it.

    Read More...
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