Audience

Live streaming service for music and cultural events

About DICE

See what's happening in your city and streaming in your timezone – download the app to get your personalized selection. For the world’s best venues, promoters and festivals, a partnership with DICE is so much more than just ticketing. With DICE’s personalized recommendations engine, your events get seen by the right fans. Our Waiting List feature makes it easy to understand demand and plan for a packed room. We’ll handle ticketing, fan queries, and refunds so you can concentrate on making your event incredible.

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Integrations

See Integrations

Ratings/Reviews - 2 User Reviews

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

DICE
Founded: 2014
United Kingdom
dice.fm/partners/work-with-us/venues

Videos and Screen Captures

DICE Screenshot 1
DICE Screenshot 1 DICE Screenshot 2 DICE Screenshot 3 DICE Screenshot 4 DICE Screenshot 5
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Product Details

Platforms Supported
iPhone
iPad
Android
Training
Documentation
Support
Online

DICE Frequently Asked Questions

Q: What kinds of users and organization types does DICE work with?
Q: What languages does DICE support in their product?
Q: What kind of support options does DICE offer?
Q: What other applications or services does DICE integrate with?
Q: Does DICE have a mobile app?
Q: What type of training does DICE provide?

DICE Product Features

Ticketing

Event Management
Print-at-Home
Mobile Ticketing
Concessions Management
Reserved Seating
General Admission
POS
Box Office Management
Fundraising Management
Kiosk Ticketing
Online Ticketing
Customer Database
VIP & Discount Tickets
Season Tickets
Barcode / Ticket Scanning
Onsite Ticketing
Ticket Brokering

DICE Verified User Reviews

Write a Review
  • A DICE User
    User
    Used the software for: Less than 6 months
    Frequency of Use: Yearly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "They tell you they will refund you but then they will say they were too busy to do it"

    Posted 2024-05-21

    Pros: Nothing.

    Cons: They say they offer refunds. I submitted a request many many days in advance of the event. After the event, they told me that they had been too busy to get to it. Therefore no refund. That's not my stinking problem. I highly recommend no one ever use this service, ever. I certainly never will.

    Overall: See above. This company is not to be trusted.

    Read More...
  • Gaia V.
    Copywriter
    Used the software for: Less than 6 months
    Frequency of Use: Yearly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "No refund even if you get COVID! Horrible service!"

    Posted 2022-05-29

    Pros: It would have been fine if I had I been able to attend the festival, but I caught covid and can't leave the country and it's impossible to resell these "tickets." Dice doesn't care. Their staff just sends a copy/paste response explaining that there's no way to get a refund or to resell these tickets. We're on our own.

    Cons: My husband and I tested positive for COVID and now can't fly to Barcelona for the Primavera Sound music festival. We spent about $1,000 for tickets to both weekends and we've basically been told there's no way to get a refund or credit from Dice (even if you have COVID!!) and the only option is to find someone to transfer the tickets to on our own. There are hundreds of people online trying to find people to transfer their tickets to but it's impossible. We're devastated--it's all we'd been talking about and looking forward to all year so it's a huge blow on top of the loss of the experience to have this company keep our money and offer no recourse for a refund or anything other than a copy/paste response to our queries. This is the first time in either of our lives we've been unable to attend a concert or festival. We had flights and hotel booked and were able to cancel the hotel booking and get a voucher from the airline for the cost of the flights, so other companies were kind enough to refund us. We will never give our money to a Primavera Sound festival again or use the horrible Dice app again. Having them keep our $1,000 when we already had the misfortune of getting sick, quarantining, and losing our summer vacation has been a traumatic experience.

    Overall: I will now always associate Dice with a traumatic experience and hope to never give them the opportunity to steal my money again.

    Read More...
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