Alternatives to DESK PIM
Compare DESK PIM alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to DESK PIM in 2026. Compare features, ratings, user reviews, pricing, and more from DESK PIM competitors and alternatives in order to make an informed decision for your business.
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1
ServoDesk
Simplisys Ltd
Award winning, easy to use Help Desk software for service departments challenged to do more with less. ServoDesk delivers flexible solutions for all support teams regardless of size incorporating AI. - Manage multiple data channels from one easy to use interface. - Roles based access to tickets. - Email integration with automated ticket creation and acknowledgements. - Feature rich reporting tool and dynamic dashboards. - Customer Portal theme-able by Department / Customer organization. - Powerful but simple to create business rules and workflows to drive automation. Not to mention our market leading support, don't waste time reviewing thousands of documents online give us a call. -
2
Flexwhere
Dutchview
Looking for workplace or desk booking software? Flexwhere is a convenient desk and meeting room booking system built for organisations that work hybrid. In companies where employees don’t have fixed workspaces, Flexwhere makes it quick and easy to see which desks and meeting rooms are free and where colleagues are located. Employees can access this information on a display, desktop or laptop, or use the mobile app to book a space on the go. As more organisations adopt flexible workplaces, common questions arise: “Where can I find a free desk?”, “Which meeting rooms are available?”, “Where is the colleague I need?”. Flexwhere provides clear answers to these questions, making it an ideal tool to support the transition to hybrid working. Easy to use and quick to roll out, Flexwhere saves time, improves collaboration and helps organisations get the most out of their office space.Starting Price: €1.99 per user per month -
3
Web Tracks
Gritware
Web Tracks by Gritware is a help desk and IT asset management software program. Simple, clean, and browser-based, Web Tracks helps IT professionals easily assign and complete tasks and help desk tickets, track computers, peripherals and software licensing, track IT expenditures, and create reports on help desk, inventory, and purchasing. Web Tracks is offered in two editions: Standard and Enterprise.Starting Price: $295.00/one-time -
4
Desk360
Desk360
High efficiency, detailed reporting, advanced features, and always at the best prices. The best ones are using Desk360 to provide a stellar customer experience. Decide on the look and feel of Desk360’s customizable chat bubbles, and reach more customers by creating push messages. WhatsApp, Facebook, email, contact forms, live chat, and many more! Speed up the process by gathering all messages on a single page. Manage your workflow effortlessly with the smart ticket assignment, messaging between teammates, and ticket management between teams. Desk360's support screen has been designed to save you time. With quick answers, special notes, and many more features, enjoy an unrivaled experience with Desk360. Check out the free forever plan that comes with all the must-have features and essential channels. Import your ticket history data into Desk360 and activate your 6-month free subscription. Newly established companies, you can grow your business with our 3-month free offer.Starting Price: $24 per month -
5
iSupport
iSupport Software
iSupport comes in two editions: Incident Management and Service Desk. Both editions are packed full of traditional help desk features for automating workflow, managing multiple channels of communication, asset tracking, and end user self-service. Both editions feature the flexibility to customize specific forms, routing methods, business rules, and reporting dashboards. Our Service Desk Edition includes all of the features contained in Incident Management Edition with the addition of Problem, Change, Service Catalog, Configuration Management Database functionality, and fully accessible Application Interface functionality for integrating with third party tools. For a comprehensive list of features click on one of the editions above, or choose to compare editions to decide which one is right for you.Starting Price: $699.00/one-time/user -
6
ReplyDesk
ReplyDesk
ReplyDesk is a multichannel ecommerce helpdesk designed to help ecommerce sellers manage their customer communication channels more efficiently. Featuring integrations for leading online marketplaces, including Amazon and Etsy, webstore shopping cart platforms like BigCommerce and Shopify, email platforms like Gmail and Outlook, and social media platforms like Instagram and Twitter, plus many more, ReplyDesk offers an all-in-one solution for customer communication management. ReplyDesk also includes a variety of smart help desk tools and automated help desk features like SLA timers, AI-generated responses and ticket summaries, automatic ticket routing, and more, making it easier for sellers to manage both their multi-channel customer tickets and their service agent teams. Finally, ReplyDesk has an integrated multichannel order management platform, so sellers can manage both customer orders and communications from multiple channels from one place.Starting Price: $0 -
7
mDesking 360
Market Scan
At the heart of mDesking 360 is mDesking, the industry’s superior sales management, and desking solution. mDesking mines, analyzes and manages the billions of combinations and iterations of lender and OEM programs available in the marketplace and identifies truly superior, scientifically perfect solutions for dealers and customers. mDesking 360 combines our core data and calculation technology competencies, leveraging the power of mDrive; the result is the most powerful and advanced digital retailing/desking solution in the market, bar none. The feature functionality modules within mDesking 360 is where the magic happens; the combined power of these modules is what makes mDesking 360 a benchmark desking solution in the industry. mDesking is the only desking solution that mines, tracks and analyzes billions of combinations and iterations of lease and finance lender programs available in the marketplace. -
8
Atex Desk
Atex
Multichannel Content Management Platform. Desk is a web based solution to manage the production of digital and print publications for newspapers and magazines. Leading publishers such as JPI Media in the UK, La Stampa in Italy and Newsday in the US have implemented their digital-first publishing strategies using the Desk platform. Desk enables the whole content production lifecycle via customizable workflows, picture desk functionality, video management and a dynamic metadata management framework with automatic content tagging features. A flexible environment to author and prepare content for online and offline publishing. Break the channels barrier using the same tool and the same workflow to prepare articles for both web and print. Full digital enrichment with galleries, multimedia, embeds, links, maps etc – no compromises. Super easy and super fast. Manage even the most content rich homepages, with concurrent multi-user access, alternative guided layouts for home page zones. -
9
Vision Helpdesk
Vision Helpdesk
Vision Helpdesk product is a 15-year-old veteran and pioneer in the Satellite helpdesk industry, currently trusted by 20,000+ companies. They dominate the market with their three product service platform that helps manage Customer Support for small to enterprise-level business; Vision Helpdesk offers solutions that involve Help Desk Software (Multi-Channel Help Desk), Satellite Help Desk (Multi Company Help Desk), IT Service Desk (ITIL/ITSM Help Desk) and Live Chat Software. Vision Helpdesk is specifically designed to support multiple companies/ brands/products on one centralized location, without needing to integrate third-party programs. Users can easily load the cloud-based version or on-premises version. Leaders at Vision Helpdesk believe that they can deliver all possible features that will simplify your day-to-day customer interaction and will give you perfect control over the information flow in your organization.Starting Price: $8.00/month/user -
10
Focus Desk
Focus Telecom
Focus Desk by Focus Telecom is modern, cloud-based issue ticketing and service desk software solution. Feature-rich and scalable, Focus Desk enables users to effectively manage customer issues through a range of communication channels, such as web forms, chat, email, SMS, and phone. By using Focus Desk Ticketing System, orders, inquiries, complaints, returns, and other issues are automatically registered and resolved in a timely and streamlined way. Key features include automatic inquiry registration, ticketing system, processing deadlines, inquiry list, inquiry grouping, inquiry allocation, productivity monitoring, and so much more.Starting Price: $19.00/month/user -
11
sevDesk
sevDesk
With sevDesk, you can digitally file your documents easily and clearly. Our accounting software automatically creates a revenue-surplus invoice for you. Even provisional VAT returns can be easily created directly in sevDesk. You can create invoices and estimates with the sevDesk accounting program easily and intuitively. You can print out your invoice with just one click, send it via e-mail or directly forward it through an interface to the Post. All users can try sevDesk for free. If you like it, you can subscribe to one of our plans. If you want to import existing data into your sevDesk account, we can assist you. sevDesk is encrypted with TLS. This encryption also takes place during Online- Banking. Your data is absolutely secured by us through certified data centers and with servers in Germany. You will never have to backup data again. We run daily backups of your data and save it securely on detached servers. -
12
Deskfound
Deskfound
Employee desk booking app that integrates with Slack. Meet Deskfound, is a simple tool that helps your employees book an office desk right from Slack. Many companies have realized the benefits of remote work and employees now have the choice to be able to go into the office when they want. That means not everyone needs a permanent desk anymore. At the same time employees are ready to find work with companies who offer the right options for them. This is a big opportunity for businesses to be leaders and attract and retain the best people. Now that your employees are going into the office occasionally and sharing desks, you need a simple way to make that a seamless employee experience. Desk booking and desk management for the hybrid office. Add location details and whether the office is open. Change bookings by dragging them to another desk or time. Employees can book weeks or months ahead. Employees can book desks in the same area on the same day.Starting Price: $1 per user per month -
13
ResourceXpress
ResourceXpress
ResourceXpress is a meeting room & desk booking system that helps you book meeting rooms, desks and huddle spaces more efficiently via a centralized application. Because its scalable, secure and flexible, it future-proofs your investment by linking to a wide range of standard calendaring and scheduling solutions and third party advanced booking applications. It centrally manages meeting room screens and desk booking devices providing a bridge to your preferred method of booking, allowing you the freedom to book resources the way you want to. The next generation Qubi3 is a flexible device for booking desks and meeting rooms at the point of use. Powered by ResourceXpress it makes maximum use of every desk, meeting room or huddle space. As a result, it optimizes your floor space and minimizes your carbon footprint. -
14
Qbicle
NetWeb Software
The Covid19 pandemic has presented an unprecedented challenge to ensure adequately spaced desks for employee safety. Whether it's fixed seating or hot-desking, the need to have a quick, easy and efficient solution for safe desk allocation has become imperative. Work desk allocation and management have conventionally been a challenge that organizations, especially those having a large number of employees and offices at various locations. Business growth and continual changes to accommodate employees, especially across multiple physical locations, creates a fragmented workspace. In addition to administrative overheads, inefficient or unutilized workspaces are costs that go unnoticed or unmeasured. Qbicle, our workspace management solution allows easy, hassle-free allocation of social distancing compliant desks for employees. Seat allocation to employees by ensuring social distancing between desks. -
15
Convo
Convo
Convo is a work collaboration platform that goes beyond chat/messenger solutions; in addition to quick chats, all thoughtful conversations around work ideas and associated attachments seamlessly merged. Convo perfectly combines Asynchronous and Synchronous communications for manager strengthening team culture & help increase team performance. Streamline your on-desk workforce communication. Convo helps eliminate distance between teams and enables real-time collaboration. Convo eliminates the void between non-desk teams. With a multi-channel communication platform, Convo unifies your non-desk teams. Successful organizations don’t try to reinvent the wheel. Build smart, productive workflows once that automate common processes every time, saving hours each week and ensuring the right steps are being taken. Automate form-intensive, approval-based processes across departments and systems. Empower business users from every department to run their own workflows — no coding experience required -
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MyDesk
MyDesk
An office workplace is used on average up to 40 percent of the time. Or rather, that was the way it was before the lockdown and the new way of doing things. MyDesk is a Danish platform developed for the efficient management of modern, flexible workplaces. MyDesk is the preferred and most user-friendly application for the management of desks, meeting rooms, and parking. Employees can book desks, meeting rooms, parking, and lunch at the canteen before arriving at the office. Plan your days at the office around who is in. Easy reservation of a desk close to your preferred colleagues. Change the number of desks or meeting rooms to match the usage. Our analytics give you the data needed. The simple and user-friendly desk booking process is built to support the modern office. Visual meeting room booking that integrates with Outlook and most displays on the market. If your employees have access to parking lots, EV charger and canteen.Starting Price: Free -
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LeadDesk
LeadDesk
LeadDesk’s auto and predictive dialer modes enable your agents to go from 40 calls per day to 120 calls per day. Imagine what this does to your revenue and bottom line? LeadDesk comes with eight different dialer modes including auto and predictive dialers. Your outbound sales agents reach customers quickly in any situation with the right dialer mode. Switching from a manual dialer to LeadDesk typically enables your call center agents to call three times as many contacts per day. You know best. So why not boost your campaign ROI by creating, managing and reporting sales and marketing campaigns yourself with LeadDesk’s easy-to-use campaign creation and workflow tool? You don’t need to call a consultant each time you want to set up a new sales campaign. Instead, you can constantly optimize call center campaigns based on your real-time monitoring or historic reports.Starting Price: 89€ / license per month -
18
TravelGrid
TravelGrid
We have groundbreaking technology enables its user to control business travel expenses via mobile and web interface. TRAVELGRID has helped BIG Corporates in streamlining T&E spends with digitalization. As per Trend & past experiences , TRAVELGRID is currently the leading market player effectively improving cost efficiency by 40% for their clients. TRAVELGRID is flexible and modular, corporates can easily customize it to fit their organizational structures, hierarchical workflows, policies and spend requirements. Since the time Channel Mentor introduced TravelGrid, Corporate Travel management has never been the same again. It has impacted every corner of the customer companies starting with Projects, Finance, HR, Travel Desk, Forex desk, Visa & Travel Insurance desk, Car and Accommodation Desk besides becoming the default tool for every employee for planning and processing travel. -
19
ExDesk
ExDesk.com
ExDesk is a complete help desk software solution for small and medium size businesses. It's a remotely hosted ASP service, web based, and accessed from any browser for ease of use and affordability. You get a fully configurable system that matches your workflow needs precisely and combines power and simplicity with rapid deployment. If you need to track and route issues to support staff and provide feedback to users ExDesk can be configured to do it the way you want. Our software solution provides powerful management, reporting and workflow coordination allowing you to use our 35 different on-line reports or download your data whenever you like for your own advanced reporting. With no need to install software, ExDesk can be working immediately to support your unique needs. ExDesk requires minimal training and provides on-line application help and documentation. See our product and features pages to learn more then view our demo and pricing information. -
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everything HelpDesk
GroupLink
everything HelpDesk is a simple web-based help desk solutions specially created for K-12 and local and state governments. Developed by GroupLink, a leading K-12 and government help desk, this robust help desk platform simplifies incident requests, increases productivity, and improves end-user satisfaction. everything HelpDesk provides a host of features that enable organizations to streamline and track issues, and report progress. These include email and calendar Integration, ZENworks and directory integration, asset discovery, mass ticket updates, multi-departmental service desk solution, iPhone and Android specialized interface, and more.Starting Price: $20.00/month/user -
21
Rendezvous
NFS Hospitality
As hybrid working becomes the norm, a robust hot desking strategy is crucial to give agile workers easy access to bookable space. Rendezvous hot desk booking software allows workers to use a mobile app to locate the desk they need and book it using a graphical floorplan. Reverse hoteling makes it easy to release allocated desks to agile workers when they are not needed. On arrival, integration with desk panels means your workers can check in and out of the desk touch-free with a QR code. Sensors provide real-time utilization data so leaders can make great space planning decisions based on actual usage. Never let a sales opportunity slip past you again. Rendezvous Events uses a powerful database that captures all the information you need to schedule, monitor and prioritize follow-up tasks with existing and prospective clients. Purpose-built to answer the needs of conference centers and venues, the system’s CRM functions handle the sales process. -
22
RustDesk
RustDesk
RustDesk is a full-featured open source remote control alternative for self-hosting and security with minimal configuration. Works on Windows, macOS, Linux, iOS, Android, and web. Supports VP8/VP9/AV1 software codecs, and H264/H265 hardware codecs. Own your data, and easily set up a self-hosting solution on your infrastructure. P2P connection with end-to-end encryption based on NaCl. No administrative privileges or installation needed for Windows, elevate privilege locally or from remote on demand. We like to keep things simple and will strive to make them simpler where possible. Supported by a network of early advocates, contributors, and champions. If you are using RustDesk you should have your own RustDesk server. The ports required for RustDesk server self-hosting depend largely on your environment and what you want to do with RustDesk.Starting Price: $9.90 per month -
23
OpenText ZENworks Service Desk
OpenText
Running a service desk is no vacation. It is often a hive of small annoyances and frustration as your technicians try to keep up with a torrent of user requests. Maybe it’s time to remodel. With ZENworks® Service Desk, you can turn your service desk into an oasis of calm that provides big benefits for the business. The business may view the service desk as something that’s there just to resolve user issues, but Information Technology Infrastructure Library (ITIL) best practices suggest a service desk should be much more. Service Desk not only provides support for incoming phone calls, email and web forms, it also gives your technicians the flexibility to respond to problems using a variety of options. In addition to telephone, email and web forms, service desk staff can interact with customers via text messaging and smartphone apps—they can even see their queue on their smartphone or on the web. -
24
SimplifyIT
SimplifyIT
SimplifyIT, Inc. is a software company founded in 2004 by veterans of the credit union & banking technology industry with a vision to make everyday tasks simple. Our web-based software solutions are designed to be easy for employees to navigate, but also simple to maintain. Are you just looking for a help desk that's easy for employees to use, but still powerful enough to manage all those projects and everyday tasks? Wouldn't it be nice to roll something out that users didn't rebel against - and then actually used after rollout? We have the solution: help desk software designed by IT help desk employees. Employees don't want to be overwhelmed with lists and complexity, they just want something simple and fast. Throw in some beauty and fun, and you've got true buy-in. -
25
Intellicon
Intellicon
Intellicon is a complete OmniChannel Contact Center + Help Desk Software ideal for the Customer Services department to provide a delightful customer experience. Engage with your customers on the channel of their choice i.e. Phone, SMS, Email, LiveChat, Social Media etc. IntelliDesk can be used to automate the Help desk processes and increase interdepartmental coordination. You can create multiple forms and attach them with different campaigns for useful data gathering from the customer. Nothing beats a Real-time dashboard when it comes to monitoring multiple aspects of the system at a glance. Intellicon can be integrated with your CRM, Helpdesk, ERP, Sales Portal & Ecommerce for seamless data flow. Design your campaigns and IVRs on the go with our extremely handy campaign builder. Deliver delightful Customer Experience with the refined capabilities of Intellicon CX Center Solution. -
26
Track-It!
BMC Software
Track-It! is the best IT helpdesk software for IT teams, delivering a powerful suite of integrated modules for help desk, asset management, knowledge management, change management, purchase management and endpoint management features like patch management, software deployment, and mobile device management, all at an affordable price. Eliminate manual processes that lead to numerous emails, stacks of sticky notes, problems falling through the cracks, overworked help desk staff and no way to track or prioritize tasks. Track-It! provides automated ticket creation, categorization, routing and prioritization to streamline your help desk ticketing process. The help desk is the central hub of your IT operation. The help desk ticketing features in Track-It! have the right combination of functionality and ease of use that will allow your team to more easily keep track of their work, prioritize open tickets, track time spent on IT tasks and monitor the top issues impacting your business.Starting Price: $995.00/one-time -
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NestDesk
NestScale
NestDesk is an omnichannel customer service software built for Shopify stores. It powers your business to deliver excellent support and unlock more sales from every customer conversation. Using NestDesk, you can easily manage messages across all channels, view customer profiles and order history in one place. No need to switch between multiple tabs, you can create, edit Shopify orders and send the checkout link to customers within NestDesk. Support more customers in less time and increase customer satisfaction with useful features like macro (template response), tags, auto-assign, private notes, etc. Provide key metrics and actionable insights for making your business decision. -
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AthletaDesk
Port 443
AthletaDesk is here to help your business thrive. Stop worrying about increasing monthly costs as your client list grows. Memberships include unlimited clients and sessions. Every feature is available on the go! AthletaDesk is fully featured across all mobile, tablet and computer devices. Perfect for in-home sessions! Automate your business. Let AthletaDesk do the heavy lifting. Automatic invoices, session reminders, and payments. AthletaDesk is for anyone who coaches, trains, or instructs any type of athletic activity. Your clients can sign into their Athlete Portal to view their scheduled sessions or book new sessions. They can also view previous session notes to track their improvements. Leave session notes for your clients with assigned tasks to complete before their next session. You can also leave private notes for yourself. AthletaDesk makes it easy to record and track student attendance and features a variety of different attendance options to cover all possible situations.Starting Price: $12.95 per month -
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CloneDesk
CloneDesk
In CloneDesk you don’t add single todos. Instead you start easy checklists or complex processes called blueprints that add a string of tasks and delegate them to your team. Once you have signed up, we will provide you with a free step by step process to systematize your service business. Additionally, you can join exclusive webinars with like minded entrepreneurs. In CloneDesk you just change project information once and each team member gets the update when working on the project. To monitor your project’s and team’s performance, simply schedule workflows which in turn trigger other workflows. The tasks overview lets you see your own and your team’s tasks. Using channels you can easily see where your team is overloaded with work and which team member underperforms.Starting Price: €97 per month -
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Help Desk Migration
Help Desk Migration
Help Desk Migration is a unique software that allows companies from all over the world to move their data between help desk platforms using a secure and reliable data import tool. While operating Migration Wizard, customers can migrate a big range of entities without special codes and scripts. The tool allows customers to preserve relations between tickets and other entities. The tool makes the migration process automatic, so the users don’t spend hours transferring data manually. Migration Wizard has a user-friendly interface so the process of ticket field mapping runs with no obstacles. Migration Wizard is very careful about security, that’s why the tool has secure facilities for hosting data centers to prevent physical attacks. Moreover, Help Desk Migration offers their clients to run the trial migration. In addition, Help Desk Migration provides the customers with online support. Help Desk Migration supports many help desk systems.Starting Price: $1 -
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DeskMe
DeskMe
DeskMe lowers your office costs and gives more flexibility to employees by allowing desk reservations for smooth remote work practice, using an interactive 3D office map interface and optional IoT indicators and sensors. DeskMe brings better work-life balance to your employees by allowing them to choose the most efficient place to work, and to always know how many free desks are in the office and who will be in the office on which day. Use DeskMe's meeting room screens to improve utilization rate of your meeting rooms and user experience. Real-time two-way synchronization with Google Workspace Calendar and Microsoft 365 Outlook Calendar. Single sign-on (SSO) with Okta, Keycloak, Google, Microsoft 365 and Facebook. With DeskMe’s "office deals” function, you can establish a connection with a local coworking office partner, to allow your employees to use their facilities as extensions of your own office and pay for it only when it is actually used.Starting Price: €5 EUR per desk per month -
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LionDesk
LionDesk
Close more deals faster with LionDesk, a CRM, lead, and transaction management solution. LionDesk is suitable for brokers, real estate agents, teams, and lenders. LionDesk is accessible via native mobile apps for iOS and Android. LionDesk features include task scheduling, transaction management, drip marketing campaigns, lead distribution, email tracking, contact management, and more. With LionDesk's CRM functions, users can manage clients by assigning each new client to a specific team member.Starting Price: $25.00/month/user -
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GoBright
GoBright
Endless possibilities to use the workplace in a smarter and more efficient way. GoBright's purpose is to transform and innovate your office into a smart environment and making office life a better experience. Help employees work smarter, faster and more efficiently, so they are more relaxed and are happier at the office. If they spend less time on unnecessary and time-consuming things, then there is more time and energy left for valuable work. Check the availability of meeting rooms and desks, and book your preferred room or desk within seconds. Use the GoBright solutions to make a booking anytime, anywhere. Besides Room and Desk Booking, we also offer Parking Space Booking, Visitor Management, and Digital Signage, which are all integrated with Outlook, Teams, Google Workspace, and a variety of widgets. And the best of all? All of GoBright's Solutions are part of one Platform, making them easily accessible online and in the Mobile App.Starting Price: €20 per year -
34
VendorDesk
Aleran Software
Easily connect RepDesk to your shop floor and accounting systems. VendorDesk is a secure vendor management tool for order processing, reporting and easy integration with your back-end ERP system — receiving and processing orders with real-time connection to RepDesk/RepPad. That means you maintain all your data stores including inventory, availability updates and historical order data without sacrificing the robust reporting and full dashboard capabilities of RepDesk. Export data for integration with backend systems and customer ID/ship to ID matching. Receive and modify incoming orders; push real-time information on product details, photos and inventory to RepDesk; create and run reports on agencies, reps, order values, product success and more. -
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RecDesk
RecDesk
RecDesk is cloud-based recreation software that radically simplifies the way recreation organizations work with and manage the information that is important to them. At RecDesk, we know exactly who we are and who our customer is. Our entire company is focused on building the best Recreation Management Platform in the industry – period. When it comes to taking care of customers – no one does it better than our dedicated team – period. Please take a moment to explore our Features section to learn more about all that RecDesk has to offer. RecDesk is loaded with features that will help you do your job more effectively and in less time. This leaves more time for the important things – such as working more closely with your community and creating programs and activities they love. RecDesk allows you manage all aspects of Billing & Invoicing for the various Programs, Activities, Reservations and Memberships you offer. -
36
KronoDesk
Inflectra
KronoDesk is a cloud-based customer support platform that is suitable for businesses of all sizes. With KronoDesk, users can gain access to desk ticketing, a online knowledge database, and customer support forums. KronoDesk allows businesses to receive customer queries and send them to relevant knowledge base articles. KronoDesk is accessible via mobile devices or a desktop computer and installable on the users' servers or the cloud.Starting Price: $19.99/month/user -
37
WiggleDesk
WiggleDesk
Book a desk, car parking, pods, meeting rooms and see all the facilities available for each space. Upload your own floor plans and drag-n-drop your spaces into place. With our auto-generated QR codes, all your spaces can be turned into smart desks, facilitating walk-up bookings, and providing visibility of desks' sanitisation status and available time-slots. You can upload your own floor plans as a PNG or JPG, allowing you to view a real-time representation of your desks on any floor. With drag-and-drop desks, it's really easy to create impressive visuals of your facilities. Even if you don't have an architectual floor-plan available, you can get started with a hand-drawing or photograph. Organisation-wide views on real-time capacity and sanitisation status, with focused views into each building and floor. See illustrative stats in custom dashboards, unique to your business, allowing you to quickly identify current or chronic issues in your spaces.Starting Price: $3.82 per month -
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LDAP Plus AD Help Desk Professional Tool is a powerful Active Directory & LDAP administration, reporting and help desk solution. This is a professional tool to manage accounts, assign permissions to users, lock/unlock users accounts and manage other network directory systems. This tool provides both LDAP and Active Directory reports that assist in both compliance (SOX, HIPAA) and management reporting.This tool provides help desk personals and administrators with an interface for single point of administration to manage both Active Directory and LDAP. LDAP Plus AD Help Desk Professional Tool provides a very simple windows like interface to generate both AD and LDAP reports which you can print or export to various formats (Excel, csv and LDIF). It also provides a very simple and easy wizard to schedule reports using windows scheduler or Linux cron.Starting Price: $795 one-time payment
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39
My AI Front Desk
My AI Front Desk
My AI Front Desk is specifically trained and fine-tuned to your business' knowledge base. This means that it can answer complex questions about your business easily.My AI Front Desk is integrated with your scheduling system to handle bookings and rescheduling with ease. AI Receptionist can also be easily integrated with your other tools. My AI Front Desk is active 24/7, even outside of business hours. Capture calls and appointments anytime. No need to to hire additional staff or pay for expensive call center software. In addition to phone service, My AI Front Desk can send and receive text messages allowing for seamless communication. We provide free setup and integration support, making it easy to get started with our My AI Front Desk. My AI Front Desk automatically transcribes calls and captures key data points for easy reference.Starting Price: $14.99 per month -
40
Rezolve.ai
Rezolve.ai
Rezolve.ai is a GenAI-enabled AITSM solution- a next evolution of ITSM that helps enterprises eliminate enterprise friction and increase employee productivity, often reaching an impressive 5%. Seamlessly integrated with Microsoft Teams, Rezolve.ai isn't just a service desk; it's a powerhouse for creating the next generation of IT service management (AITSM) with astounding business outcomes. It harnesses the incredible capabilities of Generative AI and automation to empower your technicians and service desk managers, turning them into IT support superheroes. Rezolve.ai AITSM solution can enhance your service desk efficiency by automating most of the repetitive IT service desk processes and tasks like password resets, request routing, and basic troubleshooting without human intervention. This reduces the workload on your service desk team and allows them to focus on more complex and high-value tasks. -
41
EasyDesk
EasyDesk AS
EasyDesk is a modern ticketing and customer support solution designed to help teams respond to customer requests faster and more efficiently. It centralizes customer messages from email, chat, and social channels into a single dashboard for easy management. EasyDesk offers advanced ticket organization using filters, tags, and automation to streamline workflows and assignments. Built-in SLA tracking helps teams prioritize urgent issues and maintain service quality. Canned responses and knowledge base articles reduce repetitive work and speed up resolution times. The platform is quick to set up, easy to use, and supported by 24/7 customer assistance on all plans. Overall, EasyDesk enables businesses to scale their support operations while improving customer satisfaction.Starting Price: $29/month -
42
atSpoke
atSpoke
atSpoke is your ticket to a better, faster service desk. Turn messy Slack IT support channels into a convenient service desk. Auto-resolve 40% of all tickets immediately with AI. Automatically triage, classify and assign service tickets with AI. Trigger actions across tools within tickets with integrations. atSpoke is a modern workplace service desk that eliminates traditional IT ticketing complexity for better, faster internal support. Powerful ticketing designed for usability, built for speed, used by every team. Machine learning that automates both knowledge and service requests. Conversational ticketing built to work with Slack, Teams, email, web and SMS. Integrations across your tech stack to get more done from within tickets. Purpose built to work with Slack for the best chat experience. No onboarding needed—every employee can use atSpoke in seconds. Increased efficiency with AI that automates repetitive agent tasks.Starting Price: $4 per user per month -
43
Desk365
Desk365
Desk365 is an AI-powered ticketing system for teams of all sizes. The Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences. With advanced features like AI-agent, approval-management, ITAM, Microsoft365 integration, Desk365 stands for better service, better products, and AI that truly delivers.Starting Price: $12/user/month -
44
FuseDesk
FuseDesk
Use FuseDesk to interact with incoming leads. Automate onboarding of new clients. Templates and workflow automation free your agents to spend time where it matters. Templates speed up and personalize your support. Populate them with merge fields from the contact record. FuseDesk connects with your favorite CRM. Infusionsoft by Keap, ActiveCampaign, and more. Ask about our powerful, simple integrations! Focus on your customers, not your software. Try FuseDesk absolutely free. No credit cards. No time limit. No obligations. You’re going to love FuseDesk, the new way to helpdesk. -
45
BoldDesk
Syncfusion
BoldDesk enables organizations to respond to their customer's queries and problems quickly, efficiently, and in a personalized manner, resulting in increased levels of customer satisfaction. The automation features of BoldDesk can assist organizations in streamlining their ticketing procedures, saving time and enhancing productivity. BoldDesk’s team collaboration solutions allow team members to efficiently collaborate to tackle client concerns, resulting in better outcomes and faster resolution times. BoldDesk provides real-time dashboards and insights, allowing organizations to gain a better understanding of their support operations and identify trends, challenges, and chances for development. The ticketing and task management capabilities of BoldDesk help organizations to manage their support operations more efficiently, resulting in faster resolution times and cheaper costs.Starting Price: $99 -
46
MeterDesk
MeterDesk
Make the best of your infrastructure investments in your facility using MeterDesk for Industrial Analytics. It can help you in understanding and optimize your equipment and process efficiencies. MeterDesk Analytics core is the heart of our MeterDesk solution. It provides data acquisition, optimization, reporting, and visualization tools for a comprehensive analytics solution. MeterDesk Cloud Connect solution enables even small organizations to utilize the power of MeterDesk Analytics with hardware and software solutions for quick and easy installation. Turnkey solution design and development to enable the availability of timely information through mobile applications to the personnel in management as well as the shop floor. MeterDesk for Energy Management is a comprehensive solution for managing energy and utility consumption in buildings. It comes with ready-to-use reports for monitoring and optimizing energy consumption in industrial and commercial spaces. -
47
Spiceworks IT Help Desk
Spiceworks
The cloud help desk is basically already setup for you. Since your help desk software is online in the cloud, there’s no server procurement, setup, or maintenance. Just sign up and you are ready to go! Make your job even easier by using monitors, alerts, custom ticket attributes, and ticket rules. Get help desk reports with key information like updates on ticket and labor by organization. Help remote employees by starting a secure remote support session directly from your help desk tickets. Not always at your desk? No problem! The top-rated Spiceworks Help Desk Mobile App has the latest ticket updates and push notifications right on your phone or tablet. -
48
TourDesk
TourDesk
Earn a commission while impressing your guests with outstanding service. Enable your front desk staff to easily and securely book tours for your guests, providing excellent service while increasing your ancillary revenue. At TourDesk, our dedicated multilingual support team ensures every guest receives comprehensive assistance with bookings, modifications, cancellations, and refunds. Leave it to us to handle payment matters, empowering your front desk staff to focus on other vital aspects of guest service. TourDesk, founded in 2013, is a comprehensive tour-booking service for resellers such as hotels, hostels, and guesthouses. TourDesk is dedicated to increasing your revenue, increasing the level of service to your customers, and reducing work for your staff. By integrating TourDesk, resellers can tap into additional revenue streams, elevate their service level, and streamline front-desk and back-office operations. -
49
Elogbooks
Elogbooks UK
Elogbooks is a combined CAFM and service desk solution that gives you total visibility of your supply chain, aids compliance and ensures services are delivered to a high standard. Our cloud-based software and service desk is used by some of the world’s largest managing agents, in over 20,000+ properties across the UK and Europe. Get total visibility of everything that is happening on your sites, without having to leave your desk. Receive online audit trails for each facet of a job, see supplier performance stats or get a top-level exception report when you login. With live data accessible at any time, presented through our intuitive supplier performance traffic lights, which help drive, improve and identify gaps in performance. -
50
Perspective
WEQA
Perspective is an efficient, intuitive and cost-effective desk and other office space booking solution. WEQA offers a suite of premium workplace products to enhance the office experience and boost their productivity. Our flagship desk booking app, Perspective, unlocks the potential of transforming any office environment to a fully hybrid workplace in just 2 weeks; without the need for any hardware upgrades. The perspective will increase workplace productivity by reducing wasted time and frustration employees face when finding a desk that is close to their team members and meets their seating preferences. The perspective will help track the usage of desks and various office assets so strategies for underused spaces can be planned. The perspective will help reduce operational costs by providing data to help optimize office desk numbers and layout based on usage trends.Starting Price: $347
